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Handy Hint 62 - How can I reset my forgotten Apple password?   Where can I go to change this password?

Ok, so you have forgotten your password for your Apple iD that you use for iTunes or iCloud.  Is there somewhere on your iPad or iPhone that you can go to request a password reset?

Or perhaps you just want to change your Apple password.  Is it possible to do this from your iPad or iPhone?

The answer to both these questions is 'Yes'!   Watch the video or follow the step-by-step instructions to find out how.

Watch this short video - press ▷to play.

If you don't see ▷ at first, it will be because the video file is still downloading.  Just wait a short while, and it should appear in the middle of the screen.   (Duration: 3m35s,  Size: 11.3MB)

Step by Step instructions:

Resetting your forgotten Apple password via Settings

  1. Go to Settings -> iTunes and App Store
  2. If you are currently signed in to the store with your Apple ID, just touch on your blue Apple ID see a set of options - one of them is iForgot.   Touch on this option - you will be taken to a web page on the Apple website.
  3. If you are not signed in with your Apple ID, just choose the Forgot Apple ID or Password option that is under the Sign In option
  4. Enter your Apple ID (ie the email address you used for your Apple ID).
  5. Choose then whether you want a 'reset' link sent to your email address, or whether you want to answer the secret questions and answers.
  6. If you choose to receive an email, go to your Mail app and open the email sent to you by Apple.  Touch on the Reset link in that email, then enter your new password twice.
  7. If you choose to enter answers to your secret questions, you will need to first enter your birthdate correctly, then accurately answer the questions posed - which are case sensitive.  If you are successful with these answers, you will then have the opportunity to enter your new password.
  8. You will then need to re-enter that new password whenever prompted on each device (and for each feature) that uses your updated Apple account.

Changing your Apple password via Settings

  1. Once again, go to Settings -> iTunes and App Store
  2. If you are not currently signed in to the store with your Apple ID, sign in.
  3. Touch on your blue Apple ID (ie your email address) to see a set of options.
  4. Touch on View Apple ID.   
  5. If prompted, enter your password.
  6. Then touch on your Apple ID again.
  7. You will see a Password and a Verify field - enter your new password in each of these fields, then select 'Done' from top right to save your changes.

Resetting or changing your Apple password via a web browser

To reset your forgotten password from your web browser on your iPad or computer, just visit www.iforgot.apple.com, enter your Apple ID and follow the prompts.

To change your password, or view/change other information about your Apple account, visit www.appleid.apple.com and log in with your Apple ID and password.