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 Just this week, I spent time assisting a client who had lost an important Word document that she had spend over 5 hours updating.
She thought that she must have somehow overwritten it with a previous version, wiping all the hard work she had done. Most of us know that awful, sick feeling that you get when this happens. The thought of re-doing hours of work can just about bring you undone! I was hopeful that, because she was using Word, that she may have had a OneDrive account, and may have been saving her document to OneDrive (as she wasn't completely sure where the document was saved). If she had been using OneDrive, the previous revisions of the document would be readily available and she would be able to easily restore an earlier version that had all her changes.
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Last Friday (15th) was our March iPad/iPhone user group gathering, where we talked about topics including:
14/3/2019 0 Comments A calendar app for the iPad, iPhone and Mac that includes Reminders/Tasks AND allows searches of past events I am a HUGE fan of Reminders and Calendar on the iPad and iPhone. I rely on my Reminders and Calendar notifications day in and day out to keep my work and personal life running as smoothly as possible.
But wouldn't it be great if your Calendar app could also show your Reminders so that you could see your tasks and events for the day in one place. And wouldn't it be great if you could create EITHER calendar events or reminders from the same app. And wouldn't it be great if you could type (or say) a plain English description of an event or reminder and have it pop into the calendar magically? 13/3/2019 0 Comments How to stop your iPhone constantly popping up a message about joining a nearby network We have had a bit of a Wi-Fi theme in articles over the the past few weeks. Here's another that we hope you find useful.
This week, a client asked me how to stop her iPhone constantly popping up and asking if she wants to join nearby networks. This can get really annoying, and there is an easy way to stop it.  In a separate article (How to stop your Mac from joining the wrong Wi-Fi network), we looked at how to control which Wi-Fi networks your Mac can automatically join, and which takes priority.
So, how can you do the same on your iPhone & iPad - especially if it keeps joining the wrong network. On our iOS devices, we do not have an option to see a list of ALL the Wi-Fi networks you have joined. However, when you are in the vicinity of Wi-Fi devices that you have previously used, you do get the option to tell your iOS device to 'forget' that network or to tell your device that you do or don't want to 'auto-join' that network. 
In last week's newsletter, we included an article that described a quick solution to a poor Wi-Fi signal.
But does your Mac's Wi-Fi keep joining the wrong Wi-Fi network? If you live in an area that has Telstra Air - or have multiple Wi-Fi Access points or networks that you choose between - then you can find that your Mac seems to 'prefer' the wrong Wi-Fi connection and automatically joins that one. If this happens, your Mac looks like it is connected to Wi-Fi (and you therefore assume you should have internet), but you may find your internet slow or non-existent. This issue came up again last week, from a client who lives in Southbank (Melbourne) and finds that her Mac keeps joining Telstra Air ahead of her own Wi-Fi. In fixing the problem for this client, I noticed that Apple has provided a new setting in relation to 'remembered' Wi-Fi networks and whether these networks are 'auto-joined'. So I have updated this tip to reflect this new feature. Read on below.  In a set of new tutorials on the iTandCoffee website, we show how to set up and use the Screen Time features offered as part of iOS 12, released in Sept 2018.
One of great features of Screen Time that a lot of parents will really appreciate is the ability to set time limits on a child's use of apps, either by category or on individual apps. One of the questions we get asked so often is whether there is the capability to set these time limits by day of week - so that there can be different rules for weekends and weekdays.  Apple has a great set of parental controls built in to the Mac. These controls allow you to restrict adult web content, set time restrictions on when and how long the child can use the Mac, and more.
As we have talked about in a previous blog article, it is essential to ensure that any Mac your child uses has two separate 'user accounts' - one for you as the parent (the Administrator) and another for the child/children. If your child's account is currently the only user account on the Mac, then you can't set up any parental controls. You need to resolve this first by setting up a 'parent/administrator' user account. This account can then be used to manage any other account on the Mac - including resetting or passwords if this is necessary. We have recorded a couple of tutorials on how to set up a separate accounts for the parent or child, and then how to set up the parental controls for the child's account. 
Once again, we had a great set of questions, tips and tricks and our Mac User Group (Mac Monday) held on 25/2/19. Here is the list of topics we covered in this 1-hour session.
 I have to admit to being quite phobic about making any changes when it comes to Telstra and my internet service.
Every time I have made a change, it has resulted in lengthy followup calls to resolve issues and errors. So I have been delaying making the switch to NBN at home. We already had a fast cable connection (100mbps), so we were not expecting to benefit greatly from a faster service by switching - although the upload speed IS significantly faster on NBN. Our hesitation has also been because we have found that the cable service is still suffering constant and lengthy outages - usually attributable to an NBN outage - so we were not instilled with any confidence about switching. A few weeks ago, we received a letter from NBN saying that we needed to switch within the next 6 months. So, I bit the proverbial bullet, called Telstra and placed my order for NBN. (We stayed with Telstra because we are currently half-way through a 24-month contract.) |
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