1/12/2023 0 Comments
As a protection against scams and hackers, important online accounts should all be set up with additional security (other than just a password) - something called Multi-factor Authentication (MFA).
An authentication code can be provided by an Authenticator app, one that has been connected to the account (through the account’s settings). Such apps are offered by Microsoft, Google and other providers.
The issue with some authenticator apps (e.g. Microsoft’s) is that the authentication is tied to a particular device and, for some types of online account, it is not possible to set up authentication via multiple devices. If the device that normally authenticates is not available, access to your account is not possible. I have been caught out by this in the past, as have other iTandCoffee clients - especially when changing iPhones.
This was something I was concerned about before I travelled, worried that if I lost my phone, I would be locked out of various accounts - something I didn’t want to have to deal with while away.
So, before travelling, I switched all my multi-factor authentications to use Apple’s Keychain instead of Microsoft's or Google's Authenticator. Keychain offers the same ‘scan a QR code’ setup that other Authentication apps offer.
The great thing about using Keychain is that all my Apple devices can provide the authentication codes - not just one. And I only need to provide my Touch ID or Face ID on the devices to see the authentication code magically appear.
A business client of iTandCoffee, who used Google Workspace for their emails, had the serious problem that all recipients of their emails who used Microsoft email addresses were not receiving their emails. Emails were being received by everyone else.
Here is the advice that was given to that client, which I hope might prove helpful to other businesses suffering this issue. If you need help with any of the below, contact iTandCoffee. We offer support and training for small businesses and individuals, covering the most basic to more complex technology issues and questions.
I had two clients ask me about how to manage storage and make room on their iPhone or iPad.
This is done from your device's Settings - and here's a 15-minute video that talks about this in detail.
I have only just installed and started using macOS Sonoma on my Mac. I normally would have installed it as soon as it was released (on 27/9/23), but didn't want to risk upgrading while I was away overseas.
So my impressions so far are only based on a few of days of usage. But I must say that it is a case of 'so far, so good' - with no problems encountered yet.
Here are just some of my favourite features so far.
One of the top new features that has been promoted in relation to iOS 17 is something called Live Voicemail - where the text associated with an in progress voicemail message is displayed, allowing you to choose to pick up the call while that voicemail is being recorded.
Because of the the hoopla about this feature, I thought I'd better try it out to see it in action. But I found that I could not do that. Here's why.
iOS/iPadOS 17 was released about a month ago now, so you may be wondering whether it's safe yet to 'jump on in' and upgrade to this latest version of the Apple mobile operating system.
An iTandCoffee Client asked recently if there was an easy way to 'grab' some information off a piece of paper (in her case, it was a long ticket number that she wanted to paste in a field on a web page), to avoid the need for her to transcribe the long number manually.
There is an easy way to do this using the Camera app on the iPhone.
My husband asked me to investigate a problem that was really bugging him about his iPhone.
He kept missing text messages because his phone did not 'ding' during the day. In fact, he had missed two important texts from me during the week!!
It was certainly 'dinging' first thing in the morning when he received regular daily texts (Wordle results from friends!), but for the rest of they day he was not hearing the arrival of any messages.
When you get a notification on your locked iPhone or iPad, does that notification show a 'preview' of the content of the notification?
For example, if you get a verification code sent as a text to your iPhone, does the code show even though the screen is locked?
Or does it perhaps show the content of messages from others - messages that you may sometimes not want read by someone else who can see your device's screen?
For my own devices, I choose to only show previews of notifications when my iPhone and iPad are unlocked. When the devices are locked, I see a notification appear and see who it is from, but no other details of the notification are shown.
Here's how to adjust your device's notification settings to protect your own security and privacy.
2/9/2023 0 Comments
I received a formatted email yesterday which was not in English.
I could select text from the email and see the translation, but the layout of the email made this a bit trickier.
What I really wanted was a quick way to translate the whole email from Portuguese to English - as I may be getting more such emails in because of a trip we are taking soon.
Here's how this can be easily achieved.
What's on at iTandCoffee ?
Below is our list of videos, classes and other events that are coming up soon.
Videos shown are offered for eligible members of the iTandCoffee Club.
If you have questions, why not join fun and informative 'user group' meetings, held once a month.
All iTandCoffee classes are run as online classes (using Zoom), which means you can attend from anywhere.
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Call 1300 885 420
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