Do you have a group of people who you need to email on a regular basis on your Mac? This group could be your team, committee members, your book group, your family, or just a group of friends. Creation of Groups is done in the Contacts App. The process is
View the step-by-step instructions for creating a Contacts Group, and then how to email that group, in this week's Mac Handy Hint for iTandCoffee Club members. Join the iTandCoffee Club today to view a huge list of hints and tips like this one. Related Handy Hints and tips
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An iTandCoffee client last weekend received an email from Telstra about forthcoming changes to its email service. It is called Telstra Mail and will replace both the Bigpond and Telstra Mail (using Outlook) services. This client was offered the opportunity to switch to this new service early, and participate in research about their experience with the new product. She asked me if I thought she should agree to participate. The move to a new service is good news for those of us who have the old POP email addresses with Bigpond. With this style of email account, users must deal with separate copies of emails on different devices, and are unable to see all Sent mail in one place. There are also those frequently-encountered issues with sending emails from overseas (or whenever the device is not on a Telstra connection). (Newer Telstra email accounts, created since 2012, are already using the Microsoft Outlook mail service, so do not suffer these problems and limitations.) For holders of the old Bigpond accounts, the move to the new Telstra Mail service will mean that emails will be properly synchronised across devices - in the same way as Gmail, Hotmail, Yahoo, Outlook, iCloud and other IMAP-enabled email addresses are currently able to synchronise. And there will be the capability to set up mail folders for storing mail, and seeing the content of these folders on all devices. It is not clear at this stage just when this big change will occur. It looks that the move to the new service is only being offered to selected customers. I wonder how many customers have been asked to switch early. In the case of the client mentioned above, I suggested that it might not be a great idea to take up the offer of early migration. We all know the stress that can come from things not going quite right with Telstra. My thinking is that being a guinea pig for one of Telstra's new products would probably be best left to those who are a bit more confident with their technology. Here is an article published about this Telstra change. It appeared on the Telstra CrowdSupport website in February 2016. Hopefully you all saw the article published a few weeks back, about the recall of faulty Apple power adaptor. Here it is, just in case. I must say that I have been a bit slack, and not replaced my own faulty power adaptors - mainly due to a lack of available time to get to an Apple Store or and an Apple Certified repairer. Well, there is another option for replacing the faulty adaptors that doesn't even involve leaving the house. A replacement can be ordered online - here is the link to the relevant Apple web page. You will need to supply the Serial Number of your Apple device. Here's how to work this out. I spoke to a client just this week who had used this online service, and found it extremely easy and convenient. If you haven't yet swapped your adaptor, why not give this a go. I tried it myself today, but got the below message for every older iPad and iPhone that I tried. Let me know if you manage to succeed where I have failed!
I had an email from a client this week that raised something that, I have to admit, I had not thought to cover when running recent 'Keeping kids safe on iPad, iPhone and iPod Touch' information sessions at schools. This client asked me if I use my fingerprint to access a particular Password Keeper app on my iPhone. She was concerned about whether she should do the same on her own device. In her email, she said that her kids know her device passcode, and had even set up their own fingerprints on her device, so that they could easily unlock Mum's phone. I know from my experiences with helping lots of mums and grandmums with their i-Devices that she is not alone in having kids that have guessed (or been given) the passcode for the parental device. But now, with the newer iPads and iPhones, there is the possibility that any child accessing your device could set themselves up with a fingerprint to access the device. Even if you decide to change your passcode to 'lock them out', the child would still be able to use their saved fingerprint to unlock the device. Not sure I like that idea. If I had kids accessing my device, I would be sure to remove any fingerprints that were not mine. In fact, it would be a rule that, in using my device, they agree not to even try to save their own fingerprint to the device. Does the fingerprint unlock more than just the iPad/iPhone? Before the advent of fingerprint technology on i-Devices, a child who could unlock a parent's i-Device would then need to also know the separate passwords/passcodes that have been set up for any other password-protected apps and features on the device - for example, a Banking app, a Password Keeper app, iTunes downloads and more. These days, however, it is possible to have your fingerprint unlock protected apps and approve iTunes downloads - a great help for those of us who hate entering different passwords in different places. On my own iPhone and iPad, I have certainly enabled this fingerprint unlock feature on any applicable app, as well as for iTunes and App store purchases . However, if my kids had my device's passcode, I would certainly not enable fingerprint access to any of these password-protected apps or to allow fingerprint approval of iTunes download. It's not that I don't trust them. I would just rather protect sensitive information and only allow my bank accounts to being accessed by me. And I don't want any accidental deletion of files and content that are important to me. Do your kids know your device's passcode? Do you allow fingerprint access to apps and approval of iTunes purchases on that device? What advice would you give my client? Another interesting article about parenting kids with smartphonesThis article appeared recently in The Age, and talks about the issue of whether or not you should monitor what your child does, uses and says on their mobile device. How far should you go in trying to keep your child 'safe' on these devices? 'Keeping your Children Safe on iPads, iPhones and iPod Touches' - Guide now available
The guide can also be downloaded as a PDF from the iTandCoffee online store, at a cost of $9.90.
What are the various ways in which to gain access to the internet, either at home or when you are 'on the go'? What do the terms Broadband, ADSL, Cable, 4G/3G, modem and router mean, and what do these things do? What is the cost associated with gaining access to the internet, and who can provide this access? This topic and questions were covered this week at an Information Session held at Cameron Close, a beautiful retirement community in Burwood. For others who would like to gain a bit of an understanding of these things, iTandCoffee has popped the Slideshow from the Cameron Close information session into the iTandCoffee Club area. Here is the link for iTandCoffee Club members who would like to watch this slideshow. For a limited time, the iTandCoffee Guide called 'Getting Connected' will be available for FREE DOWNLOAD by iTandCoffee Club members. Check out The Clubhouse for details of how to get this guide. Here is the members-only link to The Clubhouse. If you would like access great content and special offers like this, why not Join the Club! It's only $30 per year - find out more here. Some other articles and hints that might help ...
There has been such a lot of press lately about the tactics criminals are using to get technology users to click or tap on contents of an email (or click on a link, message or advertisement on a website) and then give away login credentials, download malware, or give away personal and financial information, and money. The image shown here is of an email I received in the past fortnight - telling me I had been Subpoenaed by the Federal Police, and asking me to 'download notices'. I had not seen that particular scam before - and believe me, I see so many of the scam emails through the email addresses that are published on the iTandCoffee website. Banking apps may not really be banking apps, scam emails may now include personal information about you that makes them look very authentic. I even read in late Feb about malware that works in secret, visiting porn sites without the device user ever knowing! Here's a summary of the articles that have appeared over the past couple of weeks. Make sure you are aware of all of these types of scams, and keep yourself safe online. |
What's on at iTandCoffee ?Below is our list of videos, classes and other events that are coming up soon.
Videos shown are offered for eligible members of the iTandCoffee Club. If you have questions, why not join fun and informative 'user group' meetings, held once a month. All iTandCoffee classes are run as online classes (using Zoom), which means you can attend from anywhere. |
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