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Tips, Tricks and News 
about all sorts of technology in your life!

18/2/2018 109 Comments

​I can’t create new Contacts on my Mac

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(Contributed by Jim Coulston)

After upgrading to Mac OS High Sierra, I noticed that I became unable to create new Contact records on my Mac.

I’d be part way through creating a new Contact in the Contacts app, and the screen would suddenly refresh to an existing Contact - and the one I was creating just vanished!  If I did get to finish entry (for example, if I just entered a first and last name and the Done), the new Contact would appear in the list briefly, but disappear again after a few seconds.

At first, I thought I was hitting some strange key combination, or that I was doing something else wrong.  However, nothing I tried seemed to work.

The problem persists today.  I can edit existing Contact records, but I just cannot create them on my Mac.
 
We use a Gmail account for our shared business contacts and the issue seems to be related to Gmail accounts.

It seems I’m not alone in having this problem. I checked the Apple support forums and there’s lots of reports of the same issue.  Here are some suggested work-arounds.

  • Create new Contacts using your iPad or iPhone and these then sync back to the Mac, where you can then edit the Contact Card to your heart’s content.  (Maybe not the most elegant solution, but this is the option I have been using - and it saved my sanity when I discovered the problem.)
  • Create the Contact first as an iCloud contact on the Mac, copy that new Contact card to the Gmail account, then delete it from iCloud contacts
  • Disconnect from the internet temporarily, add the Contact, then reconnect.  This seems to avoid the problem, as it seems that sync'ing wipes out what have created.

None of these options are ideal, but at least I have a work-around until Apple and/or Google get around to fixing this annoying problem!

Leave a comment if you too have been suffering this problem.  And, if you have a solution, please let us know.
109 Comments

20/2/2017 0 Comments

An easy way to sort out those duplicated Contacts

Sorting out duplicated Contacts on Mac
I see so many clients who have so many duplicated Contacts on the iPhone, iPad or Mac.

The good news is that there is a really quick and easy way to identify and merge your duplicated contacts.

​Find out how in this week's Handy Hint for iTandCoffee Club members.  

​If you are not yet a member, find out more about the club and how to join here »

Sorting out duplicated Contacts

Related Handy Hints and Articles

Mac Handy Hints (for iTandCoffee Club members only)
  • Quickly saving contacts from Mail on your Mac
  • ​​Printing addresses on envelopes is so easy on a Mac

iPad and iPhone Handy Hints (for iTandCoffee Club members only)
  • How to change the order of display for your Contacts
  • Who are your favourite Contacts?
  • Saving email addresses received in emails to Contacts
  • My iPhone (or Mac) knows people's email addresses but my iPad doesn't!
  • Sharing your Calendars
  • Making sure you never forget birthdays - using the Contacts app!
  • How to email a group of Contacts in the Mail app
  • Create a Contact Group on your iPad and iPhone
  • Including or excluding Facebook information from Contacts and Calendar apps

iPad and iPhone iBlog articles
  • Scan business cards into your iPhone or iPad to automatically create Contacts
  • The wrong name is in My Info in Contacts on my iPhone (or iPad)
  • Making sure that your contacts' names appear in the Messages and Phone apps when you travel OS​

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0 Comments

11/2/2017 2 Comments

A really useful iPhone and iPad app that fills a big gap on these devices

Create, mail and message contact groups on iPhone and iPad
A frustrating 'gap' on the iPad and iPhone is the inability to create 'contact groups' in the Contacts app, and then easily email or message such a group from your mobile device.

I have just seen a really handy app that fills this gap well, and that is currently free (as at 11/2/17).   I actually prefer it over a previously featured app that includes group creation functionality (Mail2Group).

The app is called ContactsXL 2016 and can be found here ».  

(There is also a paid Contacts XL 2017 version - but the 2016 version seems to work well, so have just been using this free version.)

Try it out and let us know what you think by leaving a comment below.


Related Handy Hints and Articles

Handy Hints
  • How to change the order of display for your Contacts
  • Who are your favourite Contacts?
  • Saving email addresses received in emails to Contacts
  • My iPhone (or Mac) knows people's email addresses but my iPad doesn't!​
  • Making sure you never forget birthdays - using the Contacts app!
  • How to email a group of Contacts in the Mail app
  • Including or excluding Facebook information from Contacts and Calendar apps

Blog articles:
  • Scan business cards into your iPhone or iPad to automatically create Contacts
  • The wrong name is in My Info in Contacts on my iPhone (or iPad)
  • Making sure that your contacts' names appear in the Messages and Phone apps when you travel OS
2 Comments

13/6/2016 3 Comments

The wrong name is in My Info in Contacts on my iPhone (or iPad)

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Last newsletter featured an article about how to correct the name on your iPad or iPhone, in Settings -> General -> About.

Since that newsletter, I have had a couple of other queries from people who have found that their Contacts app shows someone else's details at the top of the list of their contacts.

Check your own Contacts app to see what is showing above your first entry.  Is it your own name, or perhaps another family member's?  

Incorrect details here can be easily corrected.

In iOS 8 and earlier, go to Settings -> Mail, Contacts and Calendar, to the My Info field.  
In iOS9 and later, got to Settings -> Contacts -> My Info

​
Tap this field, and choose YOUR OWN contact card.  (If you don't have a contact card with your phone number and email address, create this first in the Contacts app - then come back and adjust this setting.)
​

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Related articles and handy hints

Handy Hints  (Some of the below tips and hints are for iTandCoffee Club members only.  Are you a member?  Find out more about The iTandCoffee Club here)
  • Tell Siri all who you are!
  • Tell Siri about your relationships
  • How to change the order of display for your Contacts  
  • Who are your favourite Contacts?
  • Making sure you never forget birthdays - using the Contacts app!
  • Making sure that your contacts' names appear in the Messages and Phone apps when you travel OS
  • Saving email addresses received in emails to Contacts
  • My iPhone (or Mac) knows people's email addresses but my iPad doesn't!
  • How to email a group of Contacts in the Mail app
  • Create a Contact Group on your iPad and iPhone
  • Including or excluding Facebook information from Contacts and Calendar apps

Blog articles:
  • Scan business cards into your iPhone or iPad to automatically create Contacts
  • The wrong name is in My Info in Contacts on my iPhone (or iPad)
  • Making sure that your contacts' names appear in the Messages and Phone apps when you travel OS

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3 Comments

12/3/2016 0 Comments

Contact Groups on the Mac - creating, then emailing a group of Contacts

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Do you have a group of people who you need to email on a regular basis on your Mac?  

This group could be your team, committee members, your book group, your family, or just a group of friends.


Creation of Groups is done in the Contacts App.  The process is
  • Create the Contact Group
  • Then choose the Contacts to put in the Group

View the step-by-step instructions for creating a Contacts Group, and then how to email that group, in this week's Mac Handy Hint for iTandCoffee Club members.

Join the iTandCoffee Club today to view a huge list of hints and tips like this one.

View this great Mac Handy Hint

Related Handy Hints and tips

  • Quickly saving contacts from Mail on your Mac
  • ​Printing addresses on envelopes is so easy on a Mac
0 Comments

27/2/2016 0 Comments

Creating and emailing a Contact Group on your iPad or iPhone

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For some reason, Apple does not seem to want to make it easy for us to set up Contact Groups on our iPads and iPhone using its standard apps.

Why are Contact Groups important?  Let's look at an example.

You may regularly want to send an email to your Book Group, which perhaps has 10 people in it.  Wouldn't it be great if you could just choose a 'book group' Contact group and have all the email addresses filled in automatically in your 'To' field of the email.  This would be far easier than typing the names of each member of the group every time you send such an email.

For those of us who have a computer, we can get around this limitation of the iPad and iPhone by creating a group on the computer and emailing the group from there.

However, many people these days don't actually have a computer.  They only have an iPad, and perhaps an iPhone.

I've done some research on this.  The good news is that there IS a solution for the iPad and iPhone.

You CAN actually create a Contact Group on your iPad or iPhone and you CAN select that group and insert the corresponding list of contacts into your Mail's To field (or Cc, Bcc field) with just a tap.

Find out how in the following Handy Hint for iTandCoffee Club members.  Not yet a member?  Join the club today!

  • Create a Contact Group on your iPad and iPhone
  • How to email a group of Contacts in the Mail app

Related Handy Hints for iTandCoffee Club members   (Find out how to Join the Club here)

  • Tell Siri all who you are!
  • Tell Siri about your relationships
  • How to change the order of display for your Contacts  
  • Who are your favourite Contacts?
  • My iPhone (or Mac) knows people's email addresses but my iPad doesn't!
  • Making sure you never forget birthdays - using the Contacts app!
  • Making sure that your contacts' names appear in the Messages and Phone apps when you travel OS
  • Quick access to Drafts in Mail on iPad & iPhone 
  • 'Save The Date' provided in an email or message
  • iPhone, iPad Navigation - Get back to top of a list or a page really quickly
  •  A new email feature - 'Send Again'  
  • Oops - I didn't mean to delete that!  How to undo.
  • How can I save documents and photos that I get in emails?
  • Getting rid of the 'Sent from my iPad' and 'Sent from my iPhone' 
  • Saving PDFs to your iPad or iPhone
  • A nifty trick for deleting all mail from a mailbox!
  • Understanding Mailboxes in Mail
  • My iPhone (or Mac) knows people's email addresses but my iPad doesn't!
  • Why can't I send my emails when I am overseas or just away from home?
  •  How to stop your Mail app from grouping your iPad and iPhone emails  
  • Getting rid of the 'Sent from my iPad' and 'Sent from my iPhone'
  • How to solve the problem with sending your Bigpond mail - before you travel!
  • Where is the trash can for my Gmail emails!!??
  • Move a draft email out of the way to look at other mail
  • New Swipe gestures when previewing mail
0 Comments

10/12/2015 0 Comments

How do I print addresses on labels and envelopes on my Mac

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This question was asked at iTandCoffee twice this week, and I know that it is something that is especially great to know when it comes to addressing those envelopes for the Christmas cards. 

Printing of addresses on labels and envelopes is SO easy when you have a Mac.

I wrote a Handy Hint on this topic a couple of years ago not, so I figure now is a good time to recycle that hint, which is available in the iTandCoffee Club's members only area.  For those of you who are members, here 'tis!
  • Printing addresses on envelopes is so easy on a Mac

0 Comments

16/10/2015 0 Comments

An easy way to quickly call, message or Facetime people using your iPad and iPhone

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iOS 9 has brought some great new features to the iPad and iPhone.

One that I have been finding particularly useful allows me to really easily search people's contact details and call or text them (for those occasions where I don't want to ask Siri to do this for me).

This feature is one of the new Spotlight Search capabilities.

Find out more about this feature in this iPhone Handy Hint, for iTandCoffee Club members.  Make sure you have signed in - use the link in the right-hand sidebar if you haven't yet.)
​
  • Using Spotlight Search for calling and messaging your Contacts

​Not yet a member of The iTandCoffee Club?  Why not join today.

You'll get access to iTandCoffee's ever-growing library of Handy Hints, special members-only information sessions and other special offers advertised from time to time.

0 Comments

21/9/2015 0 Comments

Siri just couldn't understand my friend's name.  Here's how I fixed this

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I have a friend called Sueanne, and Sueanne is someone who I call and text on a regular basis.

However, Siri has never been able to understand me when I say 'Call Sueanne', translating this to 'Call Sue and' instead.

This means that I am then asked with Sue I want to call - and Sueanne is not in the list that is provided.

Normally, when Siri 'misunderstands' me, I get the chance to tap 'Edit' at the top right and correct 'her' translation of what I said.  

(By the way, if you would rather have a smooth-talking male Siri instead, check out this other Handy Hint about how to change Siri's voice.)

Today, I finally took the time to sort out this Siri annoyance.  It involved setting up some additional information in Sueanne's Contact record.  

Find out how in this Handy Hint for iTandCoffee Club members.  (Sign in here first, if you are not already signed in.)
  • Helping Siri understand your pronunciation of names
Not yet a member of The iTandCoffee Club?  Why not join today, for access to iTandCoffee's vast library of Handy Hints, special members-only information sessions and other special offers advertised from time to time.

Related Articles and Handy Hints
  • Correcting Siri when 'she' gets it wrong!
  • Set alarms without typing
  • Quick Conversions with Siri
  • Tell Siri all who you are!
  • Tell Siri about your relationships
  • Control music tracks when walking without touching your phone 
  • My most frequently use Siri commands
  • Making the most of Siri - an article from MacWorld!
  • Siri has a new voice - and she no longer interrupts me!
0 Comments

29/6/2015 2 Comments

Scan business cards into your iPhone or iPad to automatically create Contacts

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Yet another reason why I love Evernote (not that I needed any more!)

If you are an Evernote user, try this out next time you get a business card from someone - one that you want to save to your Contacts.

Clever Evernote can scan the business card, work out the details of the person from the business card, and then automatically create a Contact from the details it detects!

Find out more about this great feature of Evernote in this article on the Evernote website. 

Everyone needs Evernote in their life!!  Do you have it is yours?  If you want to learn about Evernote and how to use it, why not come along to our next 'Introduction to Evernote' class scheduled in July.

Further details of this class can be found here.  Why not join us to find out how organised you can become by using Evernote.


2 Comments
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