Call 1300 885 420 or +61 444 532 161
iTandCoffee | Patient help with your personal and business technology
  • Home
  • About
    • About iTandCoffee
    • In the media
    • Testimonials >
      • Testimonials 2020-21
      • Testimonials 2019
      • Testimonials 2018
    • Privacy Policy
    • Other Policies
    • Prices
  • Classes
    • What's On
  • Appointments
  • Books | Videos | Tips
    • Books
    • Videos
    • Blog
    • Newsletter
    • Tips Library
  • Gift Vouchers
  • iTandCoffee Club
    • Members Area
    • About the Club
    • Membership Options
  • Store
  • Contact
  • Home
  • About
    • About iTandCoffee
    • In the media
    • Testimonials >
      • Testimonials 2020-21
      • Testimonials 2019
      • Testimonials 2018
    • Privacy Policy
    • Other Policies
    • Prices
  • Classes
    • What's On
  • Appointments
  • Books | Videos | Tips
    • Books
    • Videos
    • Blog
    • Newsletter
    • Tips Library
  • Gift Vouchers
  • iTandCoffee Club
    • Members Area
    • About the Club
    • Membership Options
  • Store
  • Contact
Search by typing & pressing enter

YOUR CART

Tips, Tricks and News 
about all sorts of technology in your life!

13/8/2021 0 Comments

Beware of this nasty text message - especially if you are have an Android phone

Picture
Some of you will have received this warning from me in an email on Friday 13th, and you have probably seen alerts in the press.
But for those of you who haven't seen any of these alerts ...

​Please beware of a nasty text message that many of us have been receiving this week - sometimes over and over. It has different variations, but looks something like that in the image above - saying that you have missed a call (usually spelt wrong) and to tap the link to listen.

Read More
0 Comments

7/5/2021 0 Comments

A cautionary tale ...

Picture
Just last week, I received a call from a very distressed client.

She was expecting a delivery and had been tricked by one of those texts that told her she needed to pay a small amount of money to receive her delivery. 

It got worse from there, and resulted in the scammers gaining remote access to her computer and then accessing her bank account and attempting to steal a large amount of money from that account. 

This occurred when the scammers called her after she responded to that fake delivery text.

I suspect it is no co-incidence that hers is one of the millions of numbers stolen from Facebook in 2018, something that Facebook has just disclosed. (Here's our recent article on this: Have your details been stolen in the recently reported Facebook Data Breach?). Those of us who have mobile numbers on that list can probably expect lots more scam texts as a result of that breach.

This stressful incident highlighted to me, once again, the vulnerability of many people like her (and a large number of readers of this blog) and the risk they face every day on their technology, from scam emails, texts and fake websites.

Read More
0 Comments

15/3/2021 0 Comments

If you are starting a career as a scammer, at least learn the difference between your and you're

Picture
I have received this one multiple times over the past couple of weeks, to different email addresses that I have for this business.

I didn't even have to open it to know it was a scam! I would think that the ATO would at least know the difference between 'your' and 'you're' (subject is Confirm you're refund​) if it was to tell me I have a refund.

If I had missed that glaring grammar error, what else would have told me this one is a scam?

Read More
0 Comments

4/12/2020 0 Comments

A clever scam that has caught out at least one client recently

Picture
My husband Jim received a text today (see above photo) that very nearly caught him out. In fact, I know of at least one other person DID fall for the same scam in the same week.

Read More
0 Comments

15/10/2019 0 Comments

Blocking scam callers / texters - and a new feature to help with this problem

Picture
Client Nicola has asked a question about dealing with scam callers and how to block them.

Blocking a scam caller is easy on your iPhone - we'll walk through the steps below. But it is also handy to know that Apple has included a new feature for dealing with scam callers, one that many people will be keen to turn on. Read on for more details.

Read More
0 Comments

7/9/2019 0 Comments

Should I be worried about the Apple security scare?

Picture
Many of you will have seen press around the recent revelation by Google about a vulnerability that existed briefly in Apple's iOS, a vulnerability that was patched about 6 months ago.

I regularly tell clients how safe they are using an i-Device, that they can't catch a virus or spyware. So I was really concerned when I saw the press reports on this - wondering if I had given my clients a false sense of security.

Read More
0 Comments

7/8/2019 0 Comments

Beware of text messages that appear in 'legitimate' conversations

Picture
Please be on the alert to the increasing incidence of scam text messages that can appear in a 'legitimate' conversation.  

What I mean is that, if you see a message appear from the Commbank or ANZ Bank or Australia Post (or any sender like that), it may appear legitimate because it is preceded in the same 'conversation' by lots of valid texts from that business. ​

Read More
0 Comments

17/6/2019 11 Comments

How easily your mobile number can be stolen - as this iTandCoffee client found

Picture
You may have seen recent articles in the press about the increasing incidence of mobile number porting - where a person's mobile number is moved to a different mobile service provider by an unknown person. If this happens, you suddenly find you no longer have mobile service. You may first receive a message that tells you the porting is happening - generally when it it is too late to stop it.

How can number porting happen? What benefit can a thief get from stealing a mobile number belonging to someone else.

Read More
11 Comments

10/5/2019 0 Comments

What to do if you give your drivers license or passport details to a scammer ...

Picture
A client of iTandCoffee was recently caught out by a scam that came in the form of a text. I visited her last week to check that there was nothing sinister left on her computer as a result of this incident.

The text she received said that her credit card had expired on her Apple account (which it had, a few months prior) and that she needed to update her details with Apple - so she gave away password and credit card information via a fake website, and provided a photo of her drivers license as proof of identity.

She realised pretty quickly that she had been scammed, and cancelled her credit card and changed her password.

But the fact that she gave a photo of her drivers license means she remains at risk of identity theft - as the scammer could use her ID to apply for credit, open certain types of accounts, or for other activities.

Read More
0 Comments

7/12/2018 1 Comment

NBN Scam Alert - and how to check when NBN is REALLY going to be available at your place

By Heidi Mitchell
NBN scam call

During the week, one of our very own iTandCoffee clients received a phone call from an automated voice telling her that the Internet was going to be disconnected due to the NBN being connected and that she needed to call a number to resolve this.

She hung up immediately due to a ‘gut feeling’ that something was off – great call! 
​
First of all, NBN will never phone you out of the blue to try to sign you up to a service over its network. You will receive a letter in the mail advising you when NBN is going to be available and of any disconnection.

There is a site you can go to verify when NBN is scheduled to be available at your own address - and the date by which you need to switch over.

Read More
1 Comment
<<Previous
Forward>>

    Receive great articles like this 
    fortnightly to your Inbox

    Picture

    Follow us on Facebook

    iTandCoffee

    Picture

    Join the iTandCoffee Club

    ​for free content, tutorials, videos, classes, offers, discounts and more

    Join our growing community of local and online members who love learning about their technology - through FREE club sessions, remote/phone support, online tips, tricks and tutorials, special members-only offers and discounts, and more. Membership starts at only $49/year.
    Find out more about The iTandCoffee Club

    What's on at iTandCoffee ?

    Below is our list of videos, classes and other events that are coming up soon.
    ​Videos shown are offered for eligible members of the iTandCoffee Club.
    If you have questions, why not join fun and informative 'user group' meetings, held once a month.
    All iTandCoffee classes are run as online classes (using Zoom), which means you can attend from anywhere.

    Archives

    February 2026
    January 2026
    December 2025
    November 2025
    October 2025
    September 2025
    August 2025
    July 2025
    May 2025
    April 2025
    March 2025
    February 2025
    December 2024
    November 2024
    October 2024
    September 2024
    August 2024
    July 2024
    June 2024
    May 2024
    April 2024
    March 2024
    February 2024
    January 2024
    December 2023
    November 2023
    October 2023
    September 2023
    August 2023
    July 2023
    June 2023
    May 2023
    April 2023
    March 2023
    February 2023
    January 2023
    December 2022
    November 2022
    October 2022
    September 2022
    August 2022
    July 2022
    June 2022
    May 2022
    April 2022
    March 2022
    February 2022
    January 2022
    December 2021
    November 2021
    October 2021
    September 2021
    August 2021
    July 2021
    June 2021
    May 2021
    April 2021
    March 2021
    February 2021
    January 2021
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    April 2020
    March 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    September 2019
    August 2019
    July 2019
    June 2019
    May 2019
    April 2019
    March 2019
    February 2019
    January 2019
    December 2018
    November 2018
    October 2018
    September 2018
    August 2018
    July 2018
    June 2018
    May 2018
    April 2018
    March 2018
    February 2018
    January 2018
    December 2017
    November 2017
    October 2017
    September 2017
    August 2017
    July 2017
    June 2017
    May 2017
    April 2017
    March 2017
    February 2017
    January 2017
    December 2016
    November 2016
    October 2016
    September 2016
    August 2016
    July 2016
    June 2016
    May 2016
    April 2016
    March 2016
    February 2016
    January 2016
    December 2015
    November 2015
    October 2015
    September 2015
    August 2015
    July 2015
    June 2015
    May 2015
    April 2015
    March 2015
    February 2015
    January 2015
    December 2014
    November 2014
    October 2014
    September 2014
    August 2014
    July 2014
    June 2014
    May 2014
    April 2014
    March 2014
    February 2014
    January 2014
    December 2013
    November 2013
    October 2013
    September 2013
    August 2013
    July 2013
    June 2013
    May 2013
    April 2013
    March 2013
    February 2013
    January 2013
    November 2012
    October 2012
    September 2012
    August 2012
    May 2012

    Categories

    All 1800-number Accessibility Accessories Activity Monitor Adobe Adware AI Airdrop Airplay Airpods Alarms Alerts Android Apple Account Apple Id Apple-id Appleid.apple.com Apple Music Apple News Apple Pay Apple Pencil Apple Tv Apple Watch Apps App Specific Passwords App Store App Windows Apss Audio Autolock Automatic-downloadsupdates Automator Backup Backups Battery Be-connected Be-connected Bigpond Big Sur Bitcoin Bitlocker Blockchain Bluetooth Booklet Books Boot Camp Budgetting Business Buying Guide Calendar Camera Canva Captcha Catalina Cellular Data Centrelink Channel 9 Charging ChatGPT Christmas Chrome Classes Client Stories Clipboard Cloud Cloud-storage Cloud-storage Club Club News Colours Com Compass Contacts Continuity Control-center Control Centre Convert Cookies Copilot COVID COVID 19 COVID-19 Cybersafety Datad777f385d3 Data Usage Delete Desktop Dictation Dock Do Not Disturb Downloads Dropbox DVD Education El-capitan Email Emergency Emojii Encryption Entertainment ESIM Ethernet Evernote Excel Facebook Family Family History Files Finance Finder Find My Find My Car Find-my-iDevice Fingerprint Sensor Fonts Force Reboot Forgetting Curve Fraud Free Friday Gift Ideas Gmail Google Google Drive Google Flights Google Photos Google Sheets Government Services Guides Handbrake Handoff Handy Hints Hard-drive-crash HDD Health High Sierra Home Button Homepod Home Screen Hotmail Housekeeping Humour ICloud ICloud Backup ICloud Drive ICloud Family ICloud Photo Library Identity Identity Theft Images Image-to-text IMAP IMessage Imovie Instagram Internet Internet Issues Internet-options Internet-options Ios Ios-11 Ios-11 Ios-12 IOS 13 IOS 14 IOS 15 IOS 16 IOS 17 IOS 18 IOS 26 Ios Photos IPad Ipad-tips Iphone Iphone-12 IPhone 13 IPhone 16 Iphone-8 Iphone8 Iphone Basics Iphone-calendar IPhone Mirroring Iphone Settings Iphone-x Iphonex Ipod Itandcoffee Itandcoffee Club Itandcoffee News Itandcoffee Services Itandcoffee-swap-shop Itandwine Itunes Junk Keyboard Keychain Kids And Technology Kidsandtechnology Lifestyle Lock Screen Mac Mac-basics Mackeeper Mac Mail Mac-mail Mac-monday Macos MacOS 26 MacOS Sequoia Mac Photos Mac-photos Mac Storage Mac Tutorials Mac-videos Magnifier Magsafe Mail Malware Maps Measure Media Medical-id Messages Messenger Microphone Microsoft Microsoft 365 Mobile Banking Mobile Data Mobile-data Mobile Porting Mojave Monterey Motion Mouse Movies Multitasking Music MyGov My-health-record NBN Netflix Notes Notifications Number Porting Office 365 Onedrive Onenote Online Safety Online-safety Optusnet Os-x Outlook Pages Parental Controls Passwords Paypal PDF Personal Hotspot Phishing Phone Photo Book Photo-books Photos Photos On Mac PLAYLIST Podcasts Popups Powerpoint Preview Printing Privacy Productivity Product Launch Publicity Publicityads57a389ac69 Publisher Purchasing-an-idevice Qa QR Code Quicktime Raise-to-wake Ransomware Reachability Reboot Recommendations Recovery Relay Reminders Remotewipe Repairs Restore Restrictions Rings Rotation-lock Router Safari Safari-favourites Samsung Santa Scam Scam Email Scams Scan Scannable Scanning School-ipad Scoopit Screen Screen-brightness Screensaver Screenshots Screen Time Scrolling Secondhand-devices Security Sell Seniors Seo Services Sessions Settings Share Shared-calendar Shop Shopping Shortcuts Sierra Signature Silent-auction Sim Siri Skype Slideover Slides Slideshow Slideshows Slow-device Slow-mac Smart-tv Sms Snapfish Social Media Socialmedia Software Update Softwareupdate Software Updates Sonoma Sounds Spam Spinning-beachball Split Screen Split View Spotlightsearch Startup Storage Storage Space Streaming Subscriptions Sunrise Switch Symbols Sync System Preferences Task Manager Tasks Task-switcher Taskswitcher Teams Technology Technologyarticles Technologydependency Technology-lifestyle Technology-solutions Technologytips Techsupport Telco Telcos Telstra Telstracomplaint Text Text Replacements Theft The-katering-show Thermomix Thesenior Timemachine Time-to-leave Tio Toys Trackpad Training Videos Transcribe Translate Travel Travel Sim Tripadvisor Troubleshooting Tutorial Tutorials TV Two Factor Authentication Twofactor-authentication Two-step-verification Typing Typing Shortcuts Undo Universal Control Unlock Update Updates Upgrade Uppercase Usage User Group Utilities Ventura Video Video-blog Videos Virus Voice-and-data Voicemail Voice-memos Volume Vpn Wallet Wallpaper Warnings Weather Web Browser Website Weebly Whatsapp Widgets Wi-fi Wi-Fi Wifi Wifi084d04ddac Wifi-calling Windows Windows 10 Windows10 Windows 11 Word Wordpress Worldclock Yosemite Youtube Zoom

    RSS Feed

​​Call  +61 444 532 161  or  1300 885 420

​to book an appointment or class, or to enquire about our services and products


Seniors Card Welcome
SENIORS CARD WELCOME HERE:
Seniors Card holders qualify for a 10%* discount on eligible classes booked and paid for online. 
To activate the discount at the time of booking, select Redeem Coupon or Gift Certificate and enter 10OFFSEN before selecting Pay Now
Seniors can also save $5** on the first full hour of appointments booked online. Enter Coupon Code of 
BASEN5 when booking to receive this discount.
* Some heavily discounted classes are excluded from the 10% class discount offer.
** Where more than one type of discount is available, only one type of discount can be used.

Services
Classes
Event Calendar
Private Appointments
Gift Vouchers
Remote support
​Business Services
​Help for families

Online Content
​Newsletter
User Guides
Video tutorials/classes
Tips and Hints
​Blog
iTandCoffee Club
About the Club
Free Club Sessions
Sign In/View Account
Members Area
Prices/Policies
Prices
Privacy
Cancellations, Refunds, Returns
About iTandCoffee
Home
About

​Contact us
Testimonials
In the press

Picture
​© 2012-2026 iTandCoffee Pty Ltd. All rights reserved  ACN: 606 340 434