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While I was out last night, I received a couple of emails from a friend and client that indicated to me straight away that her Gmail email account had been hacked. Here is what it looked like.
She called me as soon as she started receiving calls and texts from friends about these strange emails, and asked what she should do.
My quick answer to anyone who thinks their email account might have been hacked is to IMMEDIATELY CHANGE YOUR PASSWORD.
If you don't, you may give the hackers enough time to access your account and 'plant' things in it such as
Any delay in resetting your password may also allow the hackers to change your password, thereby completely locking you out of your account. This has happened to many people who have come to me.
If you are unable to log on, here is where you go to try to recover your password:
If you still are having trouble, try this link:
Once you have gained access to your account and changed your password, check all of the above areas of your account settings to make sure nothing has been 'planted'.
Here is a helpful article on this topic for anyone that needs further details. Of course, if you need help with any of this, contact iTandCoffee on 1300 885 420.
But that's not where it ends
If you have used the same email address and password combination for ANY other online accounts, you will need to (as quickly as possible) go and change the passwords on each of those accounts.
Even if the hackers have been locked out of your Gmail account by you changing the account's password, they still have your old password and will most certainly try to access all other standard online accounts - like PayPal, Ebay, iCloud and iTunes, etc etc.
So, if you have been hacked, don't delay - change those passwords immediately, and change them to different passwords for each online account.
And if you need somewhere to store all your passwords, consider getting a Password Keeper / Password Safe app on your mobile device or computer. (See some articles about this topic below.)
If you have a hacked Hotmail/Live/Outlook account, check out the article below for details of what to do.
iTandCoffee content on this topic
Resetting your Password/s
Past warnings about scam emails
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