​About iTandCoffee​​

​​At iTandCoffee, we know that technology can be hard to learn, difficult to grasp. We understand the frustration that comes from not getting enough out of these expensive, powerful devices. And we know how hard it can be to find the patient, understanding help that you need.

iTandCoffee is here it help, with relaxed, small and social classes that are paced to suit you. We know our classes are special - because those who attend constantly tell us so in their feedback. We offer a wonderful alternative to courses at libraries, community houses, CAE, Tafe and the Apple Store - we know you learn best when you are relaxed and having fun in a small group, and when you know that you won't get left behind.
​We also know that not everyone is comfortable attending a class, and this is why we also offer personalised and friendly private appointments, at your place or ours. Or, classes can be tailored to the needs of your own group of friends or colleagues.

Personalised appointments

Classes - at our place

Classes - at your place

​Everyone learns in different ways - so, in addition to 'face-to-face' help, we offer videos tutorials, videos of our classes, easy-to-read guides, a huge library of tips and hints for those who are brave enough to learn at home.

We are building an amazing community, called The iTandCoffee Club - a group of people who want to to continue to learn about using their technology to enhance their lives - through gatherings, information sessions, and exclusive online content.

Join us in learning to love your technology!

Guides, Videos, Tips

Subscribe to our newsletter

Join our Club!

About the founder

My name is Lynette Coulston, and I created iTandCoffee in 2012, after a 28 year corporate career in IT, working for the likes of Coles/Myer, ANZ, Dun & Bradstreet, ABC TV, the Australian Wool Corporation, Telcos, and other large  organisations in Australia and New Zealand.

As a wife and mother of 4, and as the 'home IT manager' in a house that has a huge range of technology, I was regularly being asked for help by so many of my family and friends - all of whom (like me) had iPhones and/or iPads, and sometimes Macs, sometimes Windows computers and sometimes Android devices.  

​A common theme for many was that they were really only able to use the basic functions of their technology (if even that) and that they didn't know where to turn when something went wrong or they needed advice about their technology. Most did not want to venture into the frenetic Apple Store for help; many had tried classes at other venues, but left feeling even more hopeless.
Often, those that they sought help from became impatient with them and things were just done for them. This meant that they never got to learn for themselves and it all became too hard - they felt helpless about their ability to ever understand their technology.

For others, leaving a corporate/business role and setting up their own business left them without an 'IT help desk' - someone that they could call for advice, education and support.

In families, the range of technology needing setup and support stretches the capabilities of many parents, with the children racing ahead of Mum and Dad.  This creates concerns and stress about cybersafety and managing all the household tech. iCloud confusion is a problem in so many families, with text messages appearing on wrong devices and other unintended sharing of information

I became passionate about helping these people, to empower them through a better understanding of their technology.  So, I left behind my corporate career in 2012 and created iTandCoffee.  

In 2015, we created the relaxed and social space that is The iTandCoffee Shop in Glen Iris - designed so that visitors to feel at ease and comfortable in learning about their technology.  Technology help over a cuppa!

All our services

Testimonials

In the press

The iTandCoffee Shop
at 34 High Street, Glen Iris​

Walk through the iTandCoffee Shop

A walk through the iTandCoffee shop

Listen to iTandCoffee on the 3AW

iTandCoffee won the 3AW/Momentum Energy Small Business Success award in July 2016.  Here is the audio of the interview with Dennis Walter, when the award was presented.  Press ▶︎ to hear the interview

Prices and Policies
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