Call 1300 885 420 or +61 444 532 161
iTandCoffee | Patient help with your personal and business technology
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  • Home
  • About
    • About iTandCoffee
    • In the media
    • Testimonials >
      • Testimonials 2020-21
      • Testimonials 2019
      • Testimonials 2018
    • Privacy Policy
    • Other Policies
    • Prices
  • Classes
    • What's On
  • Appointments
  • Books | Videos | Tips
    • Books
    • Videos
    • Blog
    • Newsletter
    • Tips Library
  • Gift Vouchers
  • iTandCoffee Club
    • Members Area
    • About the Club
    • Membership Options
  • Store
  • Contact
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YOUR CART

Feel more relaxed about your technology

We can help with that, either Remotely or 'In-Person'
We like to call it Technology Life Support

BOOK AN APPOINTMENT
Or call +61 444 532 161 or 1300 885 420 / email [email protected] 
​And learn below how you can save with Appointment Packages
At ​iTandCoffee we love helping individuals, families and small businesses discover the satisfaction and empowerment that comes with better understanding and utilising personal technology!

With the ongoing presence of Covid-19, we ask clients to consider Remote Support wherever possible - as this offers a safe, powerful, time and cost-effective solution to sorting out your technology questions and issues.

We can help with ...

Mac  •  Windows  •  iPhone/iPad  •  iCloud setup and problem resolution •  Microsoft 365 (including OneDrive and Sharepoint)  •  Word, Excel, Powerpoint  •  ​Dropbox and Google Drive •  Android  •  Getting Started on a mobile device or computer  •  Buying Advice  •  Data syncing between devices  •  Issues with your technology  •  Backups and data security  •  Email setup and issues  •  Assistance with Telco/ISP issues  •  Connecting printers and other devices to Wi-Fi  •  
And so much more - just ask!
BOOK AN APPOINTMENT

What is the cost?

Our appointments are priced according to the time you need, whether your appointment is a remote appointment, or whether you need 'in person' assistance (and where). We are in Camberwell, Victoria - so 'at you place' appointments are limited to an area within about 5-10km of Camberwell and our travel time/cost is charged as part the the hourly rate.
VIEW APPOINTMENT PRICES

Pre-Purchase a Package of Appointments to SAVE

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  • Getting started on technology
  • Personal tuition to help you with using the basic features of your device​
  • Patient, friendly lessons on the basics of your mobile technology or computer​
  • Help with making a photo book
  • Help with organising your photos
  • Advice about technology and apps for home and business
  • Getting set up on an iPad, iPhone, Mac, Windows computer, Android smartphone or tablet or other device
  • Creating & connecting an email account, or resolving email issues​
  • Troubleshooting and resolving issues with device performance  
  • Setting up Wi-Fi, or a printer
  • Understanding and using iCloud, and resolving problems sync'ing of data and photos
  • Using other 'Cloud' services - Dropbox Onedrive, Google Drive!
  • Expert help with Microsoft 365 - Word, Excel, Powerpoint and Microsoft 365 setup for personal or business use
  • Evernote, OneNote
  • Getting rid of Adware/Malware
  • ​Anything else - just ask!
​ Purchase an Appointment Package

Or become a Premium iTandCoffee Club member and always SAVE
See Prices page for details

Book an appointment

Information about appointment bookings


For online appointment bookings, select the appointment length required.  You will then be asked to select a date and time, and provide name, contact and address information.  We will then provide you with a confirmation of your appointment, which will include details of the estimate appointment cost (based on the duration you have booked). Refer to the Prices and Surcharges option below for details of pricing.

​iTandCoffee Club members may be entitled to FREE 15-minute in-shop, 'remote' and telephone support, and receive discounts on appointment and class prices - see your Club Home Page 
for details.
Prices and Surcharges
Payments, Cancellation, Refunds, Shipping
27 Sycamore St, Camberwell, Victoria Australia
(also located in 
Daylesford)

​​Call  +61 444 532 161  or  1300 885 420

​to book an appointment or class, or to enquire about our services and products


Seniors Card Welcome
SENIORS CARD WELCOME HERE:
Seniors Card holders qualify for a 10%* discount on eligible classes booked and paid for online. 
To activate the discount at the time of booking, select Redeem Coupon or Gift Certificate and enter 10OFFSEN before selecting Pay Now
Seniors can also save $5** on the first full hour of appointments booked online. Enter Coupon Code of 
BASEN5 when booking to receive this discount.
* Some heavily discounted classes are excluded from the 10% class discount offer.
** Where more than one type of discount is available, only one type of discount can be used.

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