New Appointment Packages

'Get Started' Saver Packages
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Get Started Saver 5
SAVE $25 - Purchase a package of 5 'Basics' appointment hours (300 minutes) and pay only $375​ instead of $400.  (Rate reduces to $75 per hour)
Get Started Saver 10
SAVE $100 - Purchase a package of 10 'Basics' appointment hours (600 minutes) and pay only $700 instead of $800.   (Rate reduces to $70 per hour)
Get Started Saver 15
SAVE $225 - Purchase a package of 15 'Basics' appointment hours (900 minutes) and pay only $975 instead of $1200.   (Rate reduces to $65 per hour)
Get Started Saver 20
SAVE $400 - Purchase a package of 20 'Basics' appointment hours (1200 minutes) and pay only $1200 instead of $1600.   (Rate reduces to $60 per hour)​​


Use your 'Get Started' package minutes for other iTandCoffee Services:

'Get Started' Package minutes can be converted and used for other iTandCoffee services.  We will work this out for you, but here are the calculations ...
  • to 'Get Expert Help' minutes, with a conversion rate of 0.75 (eg. 60 'Basics' minutes = 45 'Get Started' minutes)
  • to a '2-hour Class' - you will use 45 'Get Started' minutes from your allowance
  • to a '1-hour Class' - you will use 30 'Get Started' minutes from your allowance

Purchased package minutes must be used within 12 months date of purchase. Package minutes are charged in 15 minute blocks - eg. 10 minutes of assistance = 15 package minutes. 
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Package price does not cover any surcharges (travel, out of hours, etc).  These are payable separately, and will be invoiced as applicable.

'Get Expert Help' Saver Package

Get Expert Help Saver 5
SAVE $25 - Purchase a package of 2 'Beyond Basics' appointment hours (120 minutes) and pay only $525​ instead of $550.  (Rate reduces to $105 per hour)
Get Expert Help Saver 10
SAVE $100 - Purchase a package of 10 'Beyond Basics' appointment hours (600 minutes) and pay ​only $1000 instead of $1100.   (Rate reduces to $100 per hour)
Get Expert Help Saver 15
SAVE $225 - Purchase a package of 15 'Beyond Basics' appointment hours (900 minutes) and pay only $1425 instead of $1650.   (Rate reduces to $95 per hour)
Get Expert Help Saver 20
SAVE $400 - Purchase a package of 20 'Beyond Basics' appointment hours (1200 minutes) and pay ​only $1800 instead of $2200.   (Rate reduces to $90 per hour)​​


Use your 'Get Expert Help' package minutes for other iTandCoffee Services:

'Beyond the Basics' Package minutes can be converted and used for other iTandCoffee services.  We will work this out for you, but here are the calculations ...
  • To 'Get Started' minutes - this will incur a conversion rate of 1.25 (eg. 60 'Beyond Basics' minutes = 75 'Basics' minutes)
  • To a '2-hour Class' - you will use 30 'Get Expert Help' minutes from your package
  • To a '1-hour Class' - you will use 15 'Get Expert Help' minutes from your package

Purchased package minutes must be used within 12 months of the date of purchase. Package minutes are charged in 15 minute blocks - eg. 10 minutes of assistance = 15 package minutes. 

Package price does not cover any surcharges (travel, out of hours, etc).  These are payable separately, and will be invoiced as applicable.

Appointment Surcharges

Out-of-hours surcharge: A $40 surcharge on the first hour, then $20/hour after that applies to appointments after 6:30pm weekdays, and on weekends or public holidays​.  (This 'out-of-hours' surcharge is in addition other surcharges described below.)

Credit Card Surcharge:  A 2% surcharge applies for credit card transactions processed on the day of the appointment.  Payments by cash, EFT or online in advance avoid this surcharge.

Travel/in-home appointment surcharges:  A travel/in-home Surcharge applies on the first hour of in-home (or other location) appointment - see our Prices page for further details.  If you would like to confirm the surcharge applicable to your appointment, please discuss this with iTandCoffee when you book.