Appointment Packages
for Remote Support
(Note that the below packages are for appointments for individuals, not businesses. Please talk to iTandCoffee about special packages for business support.)

Appointment Saver 2
SAVE $10 - Purchase a package of 2 appointment hours (120 minutes) and pay only $115/hour (instead of $120).  
Appointment Saver 5
SAVE $50 - Purchase a package of 5 appointment hours (300 minutes) and pay only $550 instead of $600.  (Hourly rate reduces to $110 per hour)
Appointment Saver 10
SAVE $150 - Purchase a package of 10 appointment hours (600 minutes) and pay ​only $1050 instead of $1200.   (Hourly rate reduces to $105 per hour)
Appointment Saver 20
SAVE $400 - Purchase a package of 20 appointment hours (1200 minutes) and pay ​only $2000 instead of $2400.   (Hourly rate reduces to $100 per hour)​​

Appointment Surcharges
Not covered by Package Minutes - separately charged

At iTandCoffee Surcharge: We encourage clients to opt for the Remote Support option. For cases where a client chooses to attend iTandCoffee instead of using this remote option, a $20 surcharge applies.

Out-of-hours surcharge: A $40 surcharge on the first hour, then $20/hour after that applies to appointments after 6:30pm weekdays, and on weekends or public holidays​.  (This 'out-of-hours' surcharge is in addition other surcharges described below.)

Credit Card Surcharge:  A 2% surcharge may apply for credit card transactions processed on the day of the appointment.  Payments by cash, EFT or online in advance avoid this surcharge.

Travel/in-home appointment surcharges:  A separate Travel/In-Home Surcharge applies on the first hour of in-home (or other location) appointment - see our Prices page for further details.  If you would like to confirm the surcharge applicable to your appointment, please discuss this with iTandCoffee when you book.