Testimonials from Schools

iTandCoffee regularly runs the 'Keeping Kids Safe on the iPad, iPhone and iPod Touch' information session as free service to local schools. Here what a just a couple of the schools have had to say about these sessions.

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I can highly recommend the iTandCoffee “Keeping Kids Safe on their iDevices" parent workshop.
As a school we are continually looking at ways to support our families in keeping cyber safe.
As well as classroom lessons and an annual cyber safety parent night, this session complemented them perfectly as it was very practical, hands on and specifically aimed at iPads, iPods & iPhones (which we find are the most prevalent devices in the hands of young children).
Lynette ran an engaging session and was able to answer parents questions as well as introduce them to an array of tools that they can use immediately to keep their children safe on iDevices.
​We will be having them back again next year!

Marty McGauran

Digital Technologies Leader

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Holy Family School, Mount Waverley

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Keeping Kids Safe Online Session. It’s vital for parents today to learn about online safety, social media, digital footprints and new Apps.  Lynette, from iTandCoffee, presented an informative and entertaining session helping parents to keep their kids safe when it comes to technology.  Our parents were also appreciative of simple tips Lynette shared that helped them manage their own online worlds. 

Dr Robyn Kellock-Floyd

Principal (Acting) - Specialist Curriculum Writer 

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Glen Iris Primary School

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Testimonials from Clients

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Here are just some of the example of the feedback we have had in 2017 from iTandCoffee clients, via the iTandCoffee website, email or text.   (To view feedback from 2012-2016, choose the Previous option at the bottom of this page.)

Make a booking

Fabulous, Can't recommend highly enough! 

Karen S: I had 4 hours with Lyn at my home to get me super organised both with IT and in my office area. She was fabulous. Knows her stuff and is very patient and had some great ideas. Can't recommend highly enough!
(Private Appointment at Client Location)

Brilliant! 

Sandy F: I have just completed going through the USB presentation of Mac Mail teachings and have found them fantastic. With my eyes not good at the moment it was so much easier to do at home, and I could stop between each segment and go back to my emails and try what you had covered. Brilliant!
(Getting to know your Mac Class Video on USB)

Well presented, clear and well structured (2/11/17)

Claudia N: Thank you, Lynette for yet another series of classes so well presented, clear and well structured.
(Introduction to the iPhone and iPad)

Informative and helpful  (2/11/17)

Helen K: My session was informative and helpful. Lynette, you have a remarkable ability never to make anyone feel like and idiot! Many thanks. 
(Private Appointment at iTandCoffee)

Great pace and teaching style  (24/10/17)

Sandy F: Struggling with vision impairment I was a bit nervous about attending for the first time. It was comfortable, friendly and my knowledge of Facebook expanded over 2 hours which passed very quickly. Thank you both for a great place and teaching style. 
(Understanding & Using Facebook)

Worth travelling 3 hrs for!  (20/10/17)

Val C: Really really good as usual.  Worth travelling 3 hrs for!
(Private Appointment at iTandCoffee)

Successful, enjoyable experience  (16/10/17)

Peta C: Excellent 1 hour session. Lynette straightened out our email problems without leaving us feeling at all backward! it was a successful, enjoyable experience and leaves us feeling that there is someone that we can conveniently go to for i-help! Thank you.
(Private Appointment at iTandCoffee)

Great tools and shortcuts form a very knowledgable teacher  (10/10/17)

Kylie S: I just wanted to thank you for my individual session a few weeks ago. It was super easy to book and Lynette's guidance was great! You're very knowledgable and showed me some great tools and shortcuts plus I appreciated the follow-up support and resources. Thank you!
(Private Appointment at iTandCoffee)

So patient and helpful  (10/10/17)

Katrine K: Just had a lesson from Lynette - helping me to get started on creating my own website. So patient and helpful. I'll be back for more help with other IT issues!
(Private Appointment at iTandCoffee)

Helpful, friendly, informative  (6/10/17)

Melina F: I found the session to be very helpful and informative. The information was presented in a clear, concise and friendly manner. Thank you Lynette.
(Seniors Festival 'Staying safe online')

Very informative, presented in a clear, friendly, informative way  (6/10/17)

Gary F: I found the session "Stay Safe On Line", to be very informative, improving my understanding of this subject which is becoming more important the more we rely on technology.
I still have much to learn but I now have a better understanding of what I have to learn.
The session was presented in a clear, friendly, informative way.
Being of an age, I would have liked a small hard copy (as they are for other courses) of what was presented so as I could go back & review to consolidate my learning & understanding.
(Seniors Festival 'Staying safe online')

Extremely helpful  (6/10/17)

Sally S: Clear and concise presentation.  Extremely helpful.
(Seniors Festival 'Staying safe online')

Very informative, interesting and helpful  (5/10/17)

Imelda M: Thank you for the information session that I attended.  It was very informative, interesting had helpful.
(Seniors Festival 'Getting online: Do I need a tablet for that?')

Enjoyable morning with lots of Facebook applications covered  (3/10/17)

Maureen W: Enjoyable morning with lots of Facebook applications covered.
I would have liked you to have mentioned how you could buy the book with lots of details at the start of the session and so one would not try making notes themselves and getting behind as the next thing started. You could have turned to the appropriate section of the book. Thanks for a great effort.
(Seniors Festival 'Let's talk about Facebook')

Lynette very efficient as usual  (28/09/17)

Ann J: Lynette very efficient as usual.  Even though I wasn’t feeling 100% quite a bit was achieved.
(Private Appointment at iTandCoffee)

Thank you for all those tips  (24/09/17)

Betty R: Thank you Lynette for your support and all those tips. I was quite nervous about our session but thoroughly enjoyed it and now am putting it in to practice.
(Private Appointment at iTandCoffee)

Excellent hour with Lynette  (28/08/17)

Camille G: Excellent hour with Lynette, resolved quite a few of my difficulties, will be back.
(Private Appointment at iTandCoffee, iPad set-up)

Highlight of the week!  (25/08/17)

Bernadette B: I have to say this Free Friday session was the highlight of the week! After two weeks of a nasty virus I needed some stimulation - and I got it! Another great session with so much information to take on board. Thank you again Lynette.
(Free Friday 'Managing all this passwords' session for iTandCoffee Club members)

Always helpful  (25/08/17)

Peter L:  Always helpful. Makes things so much easier for antiques like me trying to understand this technology.
(Free Friday 'Managing all this passwords' session for iTandCoffee Club members)

Very enjoyable session  (25/08/17)

Francine L:  Very enjoyable session.  I learnt the 1Password app easily from the instructions. The room was a bit crowded but with good ambience.
(Free Friday 'Managing all this passwords' session for iTandCoffee Club members)

Very heplful, lots of new tips  (22/08/17)

Margaret R:  Again very helpful and I learnt lots of new tips. I am reinforcing it by going through the instruction booklet at my slower pace. 
(Getting to know your Mac)

An involved job, expertly done 'in the twinkling of an eye'  (07/08/17)

Ann J: If you ever need a new iPad etc & require your 'old' information transferred to the new one, Lynette is the one to go to. It is an involved job that she does expertly & 'in the twinkling of an eye'you are back in business.
(Private Appointment, iPad set-up)

A good introduction to Evernote  (07/08/17)

Margaret B:  A good introduction to Evernote - I look forward to putting the information into practice. 
(An organised life with Evernote)

Informative and practical  (28/7/17)

Karen F:  This was one of the most informative and practical digital safety courses I have ever attended. Lynette provided practical security tips and solutions that we could implement there and then. I walked away feeling empowered and informed and ready to tackle this huge digital world. Thank you Lynette - I could not recommend you highly enough. 
(Keeping Kids Safe on their iDevices)

I never fail to be impressed  (21/7/17)

Cesare V:  I never fail to be impressed by Lynette's depth of knowledge and to enjoy her class.
(Free Friday session for iTandCoffee Club members)

A wonderful Free Friday  (21/7/17)

Bernadette B:  Once more, a wonderful Free Friday! I knew almost nothing about The Cloud beforehand and now feel much more familiar. It has given me the knowledge to introduce new information on my iPhone. As always the class was filled with laughter, and fun which is so conducive to learning. Again, thank dear Guru!!!
(Free Friday session for iTandCoffee Club members)

What a pleasure  (19/7/17)

Christine S:  Lynette, Thank you for your congratulations which we humbly accept as we had great evaluation feedback. Naturally, our success is in no small part due to your energising and relevant presentation.
 
In our afternoon Insights Workshop the need for further IT training was by far the most popular suggestion.
 
Isn’t it grand when you start on time and your keynote presenter finishes precisely on schedule! We hit all our time schedules and this was another aspect of positive feedback. Thanks for your critical part in this, no mean feat when you have so much passion and expertise to share.

Natalie, from our first phone conversation, it was a treat to connect with someone so intuitive and collaborative with a keen eye for detail.
 
I’m sure the committee will be in contact but for now, thank you so much from me and Keith.
(Keynote Address: Tourism Network Yarra Valley 2017 Conference)

Inspired to act!  (19/7/17)

Karen G:  Thanks again for the tips today.  I have already put bank apps on my phone and updated all my passwords - and not used the same one twice!  Backups now will be weekly , plus will save docs to the Cloud.  A busy evening!
(Keynote Address: Tourism Network Yarra Valley 2017 Conference)

No longer intimidated!  (16/7/17)

Nicole R:  Thanks so much Lynette for your time and incredible patience in our sessions. You instantly put me at ease and your ability to clear and " refresh" the "IT fog" that was in my brain was remarkable. Your easy manner and logical explaniations have given me a brand new insight into technology. No longer intimidated, I can't wait to see what I will discover next and how I can use IT to help my life run more smoothly.
(Private Appointment at iTandCoffee)

Tip of the iceberg of knowledge  (12/7/17)

Gab S: Have loved the classes. Feel like It's just the tip of the iceberg of knowledge that I DONT have!!!!
(Classes: Getting to know your Mac)

iCloud storage video extremely helpful  (04/07/17)

Else T:  Thank you Lynette, up and running and got the video up.  Extremely helpful.  I'm sure to get to some of your classes, just at the moment for family commitments it's not possible.  However, I do rely on your hints as a self teaching exercise.  I am very grateful.
(Videos of Classes)

Thorough, patient and knowledgable, solved lots of problems with windows PC  (20/06/17)

Jenny R:  Lynette visited me at home and solved lots of problems I was having with my windows PC. She was thorough, patient and knowledgeable. I'd been needing this work done for years but had been too scared to let anyone near my computer. My computer is faster after her visit. Thank you Lynette.
(Private Appointment at Client Location)

Very good for beginners  (16/06/17)

Margaret B:  The workshop on Making a Photobook very good for pure beginners.
(Classes: Make your own digital photobook)

Very informative  (15/06/17)

David H:  Thank you for a very informative evening on tips for travelling with technology. We came away much more confident in avoiding huge bills. Just as importantly we shall feel more confident in using the tech stuff overseas armed with your handy tips.
Once again you have made the complex more simple.
(Classes: Travel with your iPad, iPhone & other Technology)

Highly recommended on-line safety workshop  (14/06/17)

Marty M:  I can highly recommend the iTandCoffee “Keeping Kids Safe on their iDevices" parent workshop.  As a school we are continually looking at ways to support our families in keeping cyber safe.  As well as classroom lessons and an annual cyber safety parent night, this session complemented them perfectly as it was very practical, hands on and specifically aimed at iPads, iPods & iPhones (which we find are the most prevalent devices in the hands of young children). Lynette ran an engaging session and was able to answer parents questions as well as introduce them to an array of tools that they can use immediately to keep their children safe on iDevices. We will be having them back again next year!
(Keeping Kids Safe on their iDevices)

iCloud de-mysitified  (05/06/17)

Phyl H:  De-mystified the 'cloud' for me. Engaging presentation.
(Understanding & using iCloud)

Just wonderful  (03/06/17)

Ann J: Just wonderful. I couldn't have made my Photo Book without Jim's help & guidance
​(Photobook assistance at client)

Professional, good humour  (31/05/17)

Cesare V: Lynette conducted the session with her usual flair. With professionalism and good humour. I am glad I have found the time to come.
(Free Friday session for iTandCoffee Club members, Let's talk about Facebook)

Useful video  (24/05/17)

Carlene C: I found your video most useful.​​
(Video download) 

So happy to have found you  (22/05/17)

Sandra M: In ten minutes my computer was up and running and then updated with patience and smiles.  Thank you so much Lynette.  I am so happy to have found you.​
(Private in-home appointment, Mac, iPhone, iPad) 

Timely Class on Facebook (21/05/17)

Jenny L: A useful and timely class on Facebook basics. Thanks Lynette!
(Free Friday session for iTandCoffee Club members)

Friendly, Casual and Professional (20/05/17)

Caroline L: Lynette is really knowledgeable and so happy to help with any issue great or small. Her classes are informative and run in a friendly casual yet Professional environment. Lynette is really knowledgeable and so happy to help with any issue great or small. Her classes are informative and run in a friendly casual yet Professional environment. 
(Classes:  Getting to know your Mac)

Money well spent (14/05/17)

Margaret B: The time goes so fast when you are at IT and Coffee - always learn something.  Lynette is very patient.  At least I hadn't lost my photos so money well spent.
(Private appointment at iTandCoffee)

Feeling comfortable and empowered (12/05/17)

Jenny G: After first lesson I'm feeling empowered. Lynette enabled me to feel comfortable to ask all my most basic questions. It is  exciting really understanding how things work . I am looking forward to more learning!
(Classes: Introduction to the iPad and iPhone)

Fantastic (11/05/17)

Colin W: Fantastic in helping me sort out all my photo issues on mac. Now all photos are filed and easy to find and view.
(Classes: The Photos App on your Mac)

Enjoyable but slow internet (11/05/17)

Margaret R: Enjoyed the digital photo book session very much.  Felt sorry for you that the internet was so slow.  I tried again at home and it was much faster so I was able to reinforce all  your hints.

Will try a Snapfish next time to compare it with Photobooks Express which I have been using the far.
(Classes: Make a digital photo book) 

Fantastic as always (02/05/17)

Bernadette B: Fantastic as always.  It is very rewarding to be part of Free Friday as the questions asked resonate with your own queries or problems.  I look forward as always to the next one - Go Lynette!!​
(Free Friday session for iTandCoffee Club members)

Always learn something new and helpful at Free Friday (02/05/17)

Angie C: Great session at Free Friday.  I always learn something new and helpful.  Thanks
(Free Friday session for iTandCoffee Club members)

Efficient, good humoured (01/05/17)

Beth L: Thank you Lynette.   In the first place, you responded to my phone call query before class promptly, so I felt confident about attending.  I was very satisfied with the efficient, but good humoured manner in which you handled our questions and comments.  I found the session helpful, so worthwhile.
(Free Friday session for iTandCoffee Club members)

Informative and fun, excellent teacher (30/04/17) ​

Colleen F: Thought the two classes I did were excellent.  Lynette is an excellent teacher - very engaging, listens to any questions and can answer them very well.  The class was informative and fun.  Very nice learning environment.  Would happily recommend IT & Coffee to anyone.
(Classes: Bring your busy life under control using the iPad and iPhone)

Well worth travelling for (22/04/17)

Val C: It was well  worth  driving 260kms to have Lynette check and fix my computer which had been compromised.  She also helped me with other information on iPhone, iPad and computer.
Thanks once again Lynette.
(Private appointment, Mac, iPhone, iPad)

Easy to understand, confidence building (18/04/17)

Margaret W: Enjoyed my lesson with Lyn ,the information was easy to understand and made me realise how little I know but it could be possible to learn all the know how that is needed to understand full use of  the I Phone and I Pad Thanks Lyn
(Private appointment, Mac, iPhone, iPad)

Helpful and Informative (14/04/17)

Grace R:  I found it a helpful and informative session,  thanks Lynette.  
(Private in-home appointment, iPad) 

Easy to understand, highly recommended (14/04/17)

McFarlane S: Lynette is so helpful and she is also so knowledgable, but is able to explain things in very easy to understand language. I can highly recommend Lynette to anyone who has any IT issues.
(Private appointment at iTandCoffee) 

I would reWorth every cent  (09/04/17)

Tracey C:  Fantastic,  Lynette makes it so easy and fun.  Worth every cent
(Private appointment at iTandCoffee)

Highly productive and informative (24/03/17)

Dorothy S:  As always highly productive and informative in such a friendly, interactive and engaging way. Looking forward to my notes!
(Private appointment at client location) 

Excellent! (23/03/17)

Glenys P:  Lyn, Once again you have managed to teach me what I am surprised to learn. The dropbox for my paperwork.  I have finished one financial yr, which I am happy with.  Also, you married up an epsom multiple scanner that no one else had managed to do. Excellent!
(Private appointment at client location) ​

Another amazing session  (16/03/17)

Ann J:  Another amazing session. The more you learn the more you realise there is so much more to explore.
(Classes: The Photos App on the Mac)

Learnt so much I was able to pass on a few tips to my Gen Y!  (16/03/17)

Margaret R:  Thank you again I learnt so much and I was able to pass on a few tips to my Gen Y!
(Classes: The Photos App on the Mac)

Very helpful  (15/03/17)

Angie C:  Thanks for the Friday free session.  I found it v helpful and am now getting all my passwords into a secure location.  I also appreciated hearing about new downloads and updates plus the Energy Saver option.
(Free Friday session for iTandCoffee Club members)

Class was great  (12/03/17)

Sandy W:  Thought the class was great. Thanks. Need to know more about the photo backup tho...Take care....see you later in year..Sandy
(Free Friday session for iTandCoffee Club members)

Appreciate your flexibility (11/03/17)

Geoff C:  I appreciated the way you were able to schedule in my appointments at short notice.  Your explanation and tutorial answered many of the questions that had been delaying my full use of my mobile phone.  I found both sessions very useful and informative.
(Private in-home appointment)

Learnt quite a lot (07/03/17)

Ann J:  Learnt quite a lot & looking forward to session two in Photos App on the Mac. Thank you Lynette.
(Classes: The Photos App on the Mac)

Patient and Knowledgeable (07/03/17)

Caroline L: A really relaxed and enjoyable class. Lynette is so patient and knowledgeable and is happy to answer any little question. She covers quite a lot in each session and the handouts are a great take home resource. Highly recommend Lynette she's a great instructor. 
(Classes: Getting to know your Mac)

Excellent service, socially enjoyable (19/02/17)

Robin R:  I find myself thinking that "excellent service" is when the "expert" delivers on sorting the problem, listens well, and is flexible re the scope of items needing coverage too. -- and that is Lynette. The additional bonus is that it is all "socially enjoyable" as well.
cheers
Robin
(Private appointment at iTandCoffee)

Miracle worker (19/02/17)

Keryn T:  I call Lynette a miracle worker . Patient , encouraging , able to explain clearly what she is doing & able to work through to a solution.  Many thanks once again.
​​(Private appointment at iTandCoffee)

Everything connected and working (19/02/17)

Isa C: Many thanks Lynette  for getting me organised with my new iPad last Thursday.  I appreciate all that you do to get everything connected and working! 
​​(Private appointment at iTandCoffee)

Another great Free Friday (12/02/17)

Janet W: Another great Free Friday, always lots of good information.  And thanks for the email re counting steps on the Health App, looks like I might need to buy some new up to date devices!
(Free Friday session for iTandCoffee Club members)

So many questions, all answered (10/02/17)

Ann J:  Another great session as usual. So many questions listed on the board & all answered. Well done Lynette.
'Tea lady' very good too.
(Free Friday session for iTandCoffee Club members)

I could not have done it without you (03/02/17)

Glenys P:  Your work you did for me last Wednesday was great. I could not have done it without you to check out my laptop and iPhone for viruses and settings etc.
​(Private appointment at iTandCoffee)

Recommend to anyone seeking Mac or PC training (31/01/17)

Rina D:  Excellent lesson. Lynette is so knowledgeable and a great teacher. She made the session fun, informative and so easy to understand. I will definatley use her again and recommend her to anyone who is after either mac or PC training.
​(Private appointment)

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