Here are just a few of the comments we have had from iTandCoffee clients on our Booking site Bookfresh, on Womo and via email.  

We love your feedback!  Please feel free to offer any suggestions for improvement, or tell us what you think about our website or services and products. 

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Helpful and empowering  (21/2/2015)

Angela C. says: I have been underusing my equipment. Lynette has helped enormously by explaining in a very efficient and helpful manner, tailored to my immediate needs how to make the most of it. Making technology work for us. Great after sales service.

An absolute passionate person!  (6/2/15)

Erica L says: As daunting and overwhelming this ever changing technology can be, my first observation of Lynette was WOW what an absolute passionate person in her field of work and compassion towards her clients. She never made me feel there was one too many questions and boy I have tonnes. Thank you Lynette, as for the first time I am beginning to believe I can get my head around this stuff with the right guidance/tuition. I also thank you for your fabulous Newsletters!

A lovely relaxed environment (5/2/15)

Jackie D says:  A. quick note to say how much I enjoyed today.  Very informative and lots to become comfortable with.  It was a lovely relaxed environment.  Many thanks. 

A very informative session (31/1/15)

Averil F says: Thank you for a very informative session. I hope I have learned a good deal and am now trying to put your instructions into practice. Hope to see you again in the not too distant future.   Once again “A BIG THANK YOU”

Thank you...  (30/1/15)

Diana F. says: Thank you SO much Lynette for not only sorting out my computer issues, but also for making me think my questions were not silly ones! I appreciated all your help and knowledge. Many thanks - Diana

Sorting the mess...  (25/1/15)

Heather W. says: Its a relief to be supported in sorting the ipads / pods / phone, and being reassured that I do have 1/2 an idea of what I am doing. Thanks Lynette!

Such a relief   (1/12/14)

Angela E says: It was such a relief to have someone solve my tricky tech problems calmly and professionally, and quickly! Thanks so much Lynette :)

From overwhelmed to 'on top of it'  (19/11/15)   

Gwen S. says: Wow! So much to implement into my computer life and so useful. Just what I needed to get me out of overwhelmed and into "on top of it" mode. Lynette knew more about what I needed than I was able to put into words. I will be back for more once I have finished incorporating this first round of organisation.

Empowered!  (28/10/14)

Angela F says:  I'm beginning to feel empowered as a result of today's session.  So I'm looking forward for our next meetup.

Light at the end of the tunnel!  (25/10/14)

Marjory H says: Many thanks for my lesson yesterday.    With your patience and good teaching I feel sure that there is light at the end of the tunnel!!!!!!!!!!

'Must do' classes for early retirees!  (25/10/14)

Dr Susan C says: Did you know how much fun and what you can do on your iPad and iPhone?  Despite a lifetime working with PCs, Lynette Coulston's classes have opened up a whole new world for me.  

You can progress at your own pace and ability level and the superb take-home written resources are constantly referred to for brushing up on details.  These classes are a must do for early retirees. 

Such enthusiasm from participants  (24/10/14)

Helen P (class series co-ordinator at a Burwood retirement venue) says:

Wasn't that a great morning!   It is so good to see the enthusiasm of the participants.

I was again questioned as to whether we will establish a 'support group' in the future and the possibility of follow-up sessions.   All of which sound great and are clear indicators of what we set out to do, has been achieved...that of igniting an interest in and enthusiasm for - new and exciting technologies.

Many thanks to you both...and long may our little connection last!

Classes that help my age group!  (24/10/14)

Dr Lois B. says: iTandCoffee's classes really help my age group become more IT confident and enjoy using iPads and iPhones in so many facets of daily life.

iTandCoffee makes learning easy with clear visual demonstrations and great notes for easy reference.  The iTandCoffee website is user friendly, full of information, with frequent new tips.

Lynette is always accessible for help when needed. She is not only delightful but also very patient. I am pleased to be an ITandCoffee Club Member which gives me access to more website information.

Extremely useful class notes  (23/10/14)

Ray W. says: The first session was very good and content well presented. I have found that the PDF copy of the session content extremely helpful when I display it on my desktop computer and then follow the instructions to do various activities covered in this first session.

At last a book you can understand!  (14/9/14)

Elva D says:  Friendly relaxed class and at last a book you can understand and refer to.  Thank you

Just what I needed   (13/9/2014)

Betty R. says: I did not think painless IT learning was possible........until I met the lovely Lynette who guided me along the unknown path of photos, phones and computer. Heartfelt thanks

Now I'm thinking I need my own iPad!   (8/9/2014)

Rosemary C. says: A wonderful, confidence building first session! Lynette was patient, informative and an amazing source of IT knowledge who made sense to someone who is just beginning to explore the world of iPads and iPhones. The cup of tea and cookie was also a nice addition to a relaxed and fun 2 hours. I certainly will be back for more! 

I now have hope  (6/9/2014)

Ivana P. says: Sometimes I wonder....how am I ever going to learn this??? Well a session with Lynette certainly dispelled that thought. Introduction to the IPad session was productive. valuable and "basic" enough to realise putting a little time aside to learning about this IT world is well worth it. I will definitely organise more sessions to learn more about other aspects of IPad and iPhone usage. Forever indebted to Lynette!!!

New Business Startup (28/8/14)

Mark L says:  Lynette came to our home and offered comprehensive advice on using Apple products - iPhone,iPad & iMac to assist with our business start up. She assessed our IT needs, advised on the products we needed to purchase, installed the devices and ensured that all Mac equipment worked in sync. Most importantly, she has showed us how to use the devices to maximise the future financial returns to our business. Any IT issues (and there have been many) have been promptly addressed either by phone email or home visit. I am completely satisfied with the service offered by ITandCoffee and couldn't recommend the business highly enough!

Nothing she couldn't do!   (16/8/2014) 

Allison W says: Lynette was fantastic! I had a huge list of questions, which she went through with me very patiently and there was nothing she couldn't do!!! She's wonderful and I'll definitely be back for more! Thanks Lynette.

Sorting out numerous problems & queries   (7/27/2014) 

Ann J. says: If you need a diverse number of questions answered, regarding your IT problems, go to Lynette at iTea & Coffee. She can solve anything & does it happily & patiently----a wonder woman.  She also is great on 'follow up'!

Helpful and positive   (18/7/14)

Lois F. says:  How I wish I had Lynette's knowledge!!! She is always happy, helpful and positive and can somehow fix all of my computer problems. Thanks Lynette

An email mess sorted! (15/5/14)

Tracey C. says:  A big thanks to Lynette who patiently sorted out my email mess and gave me some fantastic tips. 2 hours not long enough but we ploughed through an amazing amount of info. Can't wait to go back. Lynette's wealth of knowledge is phenomenal!!

The Can-Do IT Lady (8/4/2014)

Jenny E. says: Just purchased my very own Samsung tablet and enough knowledge to find the on/off switch. Over 3 hours, Lynette provided me with a huge amount of info and courage to fly solo. Cooking dinner is now getting later and later as I play with with my new toy. A very worthwhile experience and highly recommended.

An expert and a professional (31/3/2014)

Alan H. says: I had an hour with Lynette to go over a few problems that I had no idea how to solve - Lynette was over it all in 30 seconds flat! It's all so easy when an expert explains it - I wish I had called here a year ago!

Service with a smile (23/3/2014)

Michelle T. says: Lynette popped around to our home for a small fix and ended up doing a lot more. Lynette was friendly, helpful and efficient and I will be asking her back to help me set up my mac more efficiently. Thank you very much Lynette.

Superbly effective at home session (17/3/14)

Leigh H says:  Superbly effective at home session. Help for all my Apple devices now I have internet. Worrying problems dissolved and the possibilities of transmitting and organising images are exciting! So, on with it!!

At home visit (15/3/2014)

Valerie C. says: How lucky was I that Lynette could help me at home with not only my ipad but lap top. Little things that are a problem to me solved in a tick. Very satisfied with my lesson. 

Really helpful (27/2/2014)

Michele R says:  The first session was really helpful for me. I learnt many things and am looking forward to future classes. It's great to be able to ask questions and have them carefully answered. Thankyou Lynette

Lifting the fog  (22/2/2014)

Christine M says: My sessions with Lynette have given me great confidence that I can survive in this new world. Lynette is extremely knowledgable, very patient and has very concise delivery. I will be back.

Lots of strings to Lynette's bow (6/2/2014)

Anna R. says: I wasn't sure whether Lynette's talents extended to website design & development but a one-on-one session demonstrated her versatility. I look forward to Lynette assisting me in building a website advertising professional services.

Home Session (30/1/2014)

Frances O. says: I have found Lynette's visits enormously helpful. As a under confident older user, I was able to learn at my own pace. I now keep a list of questions so I make the most of her assistance. I recommend her to all my friends as I believe she provides an outstanding service, Frances

A lot less confused oldies!  (20/12/14)

Anne W says:  I thoroughly enjoyed my time with Lynette who was extremely helpful, and made it seem so simple to understand my IPad . If only more computer tutorials were as simply and methodically explained I am sure there would be a lot less confused oldies!! 

Marvellous!  (16/11/13)

Daija M. says: This appointment was well worth it. Lynette is extremely helpful, and patient. Easy to get on with and very friendly.You get a notebook that you can refer to if you forget what she has spoken about ( as happens to me ) I will be back . Great session . Thank you Lynette

No judgement!  (29/10/13)

Keryn T. says: I met Lynette for the first time and found the time we spent together very valuable. I came with a list of questions about my Mac Pro which I'd been too embarrassed to ask anyone else Lynette answered them clearly and without judgement!.The recording of our time together is an excellent tool . I can return, listen and have everything reinforced.

A positive experience (24/10/13)

Ann J. says: My appointment with Lynette was a very positive experience. I had a variety of questions/queries over many different areas. Lynette was able to satisfy these so quickly & competently in a very relaxed setting. I look forward to my next visit. Ann

Confidence to push buttons! (24/10/2013)

Anne B says:  Thank you for a great lesson. I now have a greater understanding of website management and I learnt a number of new tricks with my iPhone. I have certainly gained confidence to push buttons to see what is hidden behind them. Thank you Lynette. When I get an iPad I will come for some further lessons.

Getting all the i-devices working together (17/10/2013)

Carolyn B. says: Great session to pull all our i-devices into line. Greatly improved my understanding of how to manage multiple email accounts, icloud, dowloading oto multiple devices.

Amazing  (15/10/13)

Lois F says:  Amazing!!! The coffee was fantastic and the IT even better. Lynette is a wonderful teacher, so knowledgeable and easy to understand. I had a particular problem that computer literate friends couldn't find but Lynette found it. Looking forward to my next lesson. Thanks Lynette 

More help than you knew you needed …  (6/10/2013)

Pat M. says: Wonderful knowledge of iPad and iPhone capabilities offered by Lynette--a very articulate and enthusiastic teacher. The hour just flew and I didn't realize how much I didn't know. As a senior with this lovely equipment there is so much I need to learn and I will be telling all my friends about this service. The functions are so extensive and useful, and time at iTea and Coffee helped me to access some. I will be back

Simplicity and ease of use (29/8/2013)

TetooraDee says: I watched the session on how to get quick access to my music on my iPhone. I love the simplicity of the tip and the ease of use. Well done to IT & Coffee, as usual!

De-Mytifying the iCloud (10/8/13)

Julie M. says:  After a 1 hour session with the lovely Lynette I have a much better understanding of how the iCloud operates. I happened to be the only person in what was t be a group session so was given individual attention. Lynette was more than happy to share other tips with me during my session. I have already recommended the training to friends and will be back for more specific training about other aspects of the iPad. Many thanks Lynette

Friendly and non-threatening!  (2/8/13)

Diana D says:  I found the environment of It& Coffee friendly and non-threatening. Lynette was helpful and succintly answered questions. I will definitely return to improve my IT skills and prepare me for the Technological Age which is rapidly enveloping our lives.

Made nearly simple !  (31/7/2013)

Peter K. says: My lesson from Lynette was a revelation because it cleared all the complexities and fears of which I was so apprehensive. Being of a certain age, I needed a patient teacher using simple language and along came Lynette. Peter Kiernan. 

Thank Goodness!  (10/7/2013)

Mandy K. says: At last someone who helps you at your pace, in language you can understand. Cant speak highly enough of this lady, and all in a relaxed setting. Thanks a million, cant wait to do it all again. And dont forget, if you do forget something, you get it all in notes to refer back to, fantastic.

Feeling organised and empowered (28/6/13)

Laine Y. says: Loved my 1-1 session with Lynette! We got some great ideas and tips to get our family organised and Lynette was fantastic in sorting our home technology. I feel empowered and excited about the new systems that Itea and coffee has helped put into place! I Would highly recommend Lynette's sessions if you need to consolidate your technology at home - you will feel so much better for it! Thanks Lynette!!

Photobooks Session  (9/6/2013)

Cathy C. says: Just completed my first photobook after attending one of these sessions. Great practical advice on the in' and out's for various products on different devices. Can't wait to attend an iPAD session next. 

Learning how to keep kids safe  (8/10/13)

Michelle R says:  iPad and iPhone training. Safety for kids on these devices. Great learning for mums on how to maximise these devices and keep your kids using it age appropriately. Lerned how to use icloud calendars and how to share info. Great 2 hours and value or money

Relaxed!   (5/5/2013)

Sarsha T. says: I joined in on a 2 x 2 hour group session at a friends house in early May 2013 covering all the basics for ipads and iphones. It was very relaxed and no question was too silly. The pace was steady and gave time to try out the new tips. Also, had a one on one to run through a few issues I was having with iphoto on my mac and these issues were clearly explained and sorted! Too easy! Lynette is friendly, personable and professional. I highly recommend. 

Understanding when you don't understand  (3/5/13)

Debra D says:  Lynette very patiently explained how to use many components of my phone which I never thought a phone could do! I highly recommend Lynette for patience and value she sees the big picture and understands you when you are not even sure of what you are saying.

An absolute expert and mum!   (9/4/13)

Marg B says:  Lynette assisted me in constructing my website and flyers for my business. She also wrote a complete quoting package for my husband's business. Lynette is an absolute expert in all areas of IT as well as being a mum and understanding how to explain all manner of IT problems faced in our home.

Computer resurrection when all hope was lost!  (27/3/14)

Gillian S says:  After a nightmare two months of seriously perturbing computer problems, I had come inches from being on an assault charge with frustration in the middle of the computer store! The tedium of reading the endless blogs to no avail, then making on-line appointments, lugging the 27 inch screen from the furtherest possible car park into a shopping centre, then the hours of ineffectual help on more than four different occasions …need I go on?? 

All this could have been saved, by simply ringing Lynette! She came, she smiled, she resurrected my computer when I had lost all hope of getting anyone competent, she followed up days later to check all was well, she saved me hundreds of dollars ! 

When I do purchase my next computer, (no longer an urgent purchase due to Lynette's help) I will definitely be seeking her help to install and set up my new system. 

A very happy and grateful client! 

Just the right sort of help - at last!     26/3/2013

Gillian G. says: It was both a joy and a relief when Lynette made her most welcome 2 hour home visit in which she covered a vast array of IT information. She quickly tuned into my very basic understanding of the IPad and guided me through many procedures which have helped me start to comprehend and access its wonders. She obviously has a very high level of IT knowledge which coupled with her excellent teaching skills ensures that she can quickly and easily pass on information. She is a truly delightful and easy person to work with and I shall certainly be calling on her again to further increase my skills. Thank you Lynette, for a most enjoyable, hardworking and productive session. 

Amazing knowledge of Apple products and shortcuts!  (26/3/13)

Kathy L says:  Lynette came to our home to look at our current IT equipment and current and future needs. Spoke at our level i.e. we got answers that we could understand and act on. Her knowledge of Apple products and shortcuts was amazing and the 4 members of the family all got something out of her recommendations. Lynette stayed for 2 hours and will return when I have purchased some small but necessary additions to our technology needs. She will assist in set up of external hard drives, printers and provide advice on use of ipad for o/s travel/communication needs and more efficient use of our ipads for everyday tasks....Cant wait!

First port of call  (22/3/13)

Mary G says:  Whenever I have any IT issues, Lynette is always the first person I call. She has helped our family with everything from our personal iPhones issues, setting up our home Wi Fi, accessing data that we thought we had terrifying lost and as recent as today has helped set up remote access so I can work from home. I can wholeheartedly recommend IT & Coffee for anyone who needs IT support and advise for their family. 10/10!

Relaxed and friendly atmosphere  (21/3/13)

Sylvia J says:  I would highly recommend itandcoffee. Lynette has very much patience and shows you in a relaxed friendly atmosphere. Nothing is too much trouble. I thoroughly enjoyed the sessions.

No question too silly   (21/3/13)

Sueanne M says:  Lynette's classes are friendly, she is patient understanding and no question is too silly. She doesn't expect that you will remember everything and doesn't ever treat you like you are dumb - she doesn't remind me how many times she has already told me something like the people in my family do! I will be attending many more iTea&Coffee sessions in future!

Help with high-tech machinery!   (21/3/13)

Tim J says:  We recently installed high tech computer equipment to run our fruit grading machine, which included camera technology to sort out and remove defect cherries. This was completely new technology for our business and Lynette was instrumental in setting up various processes to assist us with maximising the benefits this equipment offers. As an example, her linking of our iPad to the main computer (and subsequent teaching) allowed us to make important changes to production quickly and easily from the factory floor. "Thanks" Lynette, and see you in November when we start our next cherry season!! Tim & Alison, Directors, Wandin Valley Farms.

A lovely social way of learning!  (21/3/13)

Chris C says:  I received an iPad for Christmas and had no idea of many of its uses until I attended these classes. The sessions were so informative, and the atmosphere was totally unthreatening - I never felt that any of my questions were "too basic". Having sessions with a group of friends was a lovely social way of learning all about what I could use my iPad for. I'm now totally addicted to it, and my kids don't laugh at my lack of IT skills anymore!

Keeping up with the kids and technology  (20/3/13)

Sue R says:  Whenever I asked for help with my i-phone from my kids they would get VERY frustrated with my lack of knowledge. After a few sessions at IT & Coffee I not only understood how to use my i-phone with all it had to offer, I didn't feel silly not knowing! For me, this is a relaxed way to keep up with the kids and technology.

A wealth of i-device knowledge  (20/3/13)

Sharon J says:  Lynette is a wealth of i-device knowledge. She has given me advice on a range of topics from setup to enabling restrictions on our devices. She has also shown me various apps that can help with productivity and even track our family budget. This is a fantastic service and I will continue to seek Lynette's assistance as the kids grow up and learn about the technology faster than I can.

Invaluable advice and service for business  (20/3/13)

I recently obtained an iphone and ipad for my accommodation business. Lynette advice and service has ben invaluable in syncing the devices and showing me through the many functions. Im looking forward to our next session. I highly recommend this business

Squeals of delight!  (6/3/2013)

Kelly says: I love my mac (and all the rest of our Apple products) and thought I was mac savvy, however Lynette helped me take my knowledge and love of mac to a whole new level and we were literally squealing with delight at the possibilities that opened up! Thank you Lynette, I'll be back for more...more of your knowledge and also your wonderful company!

iPads in schools (3/3/13)

Marg B says: Lynette, thanks for your patience and understanding while working with the Strathcona staff.  It was great to have an expert show us all things about the iPad many of us did not understand. Now equipped with this knowledge we can move confidently into selecting apps and using this amazing technology in our classrooms. 
Many of us have iPhones and have done lots of playing with technology- but your presentation helped us understand the possibilities. If only more schools knew you were there to help. I shall recommend you to everyone I know.

iPad resuscitation (21/2/2013)

Anna says: I call it "IT life support!" I was so relieved to get the right advice and help setting up an IPAD for my son's school. Navigating the issues of syncing a new device, setting up a separate icloud and apple account and general troubleshooting was a breeze with Lynette's help. And, I had a very happy 11 year old boy by the end of the session. Now that I have seen the expertise, I have booked in Lynette again to iron out some MAC issues on the home computer. Awesome!

So many devices  (22/01/2013)

Virgina says:  We had ipads, iphones, itouches, an old pc and a new mac! Lynette managed to transfer data, set up i cloud, steam line the many devices and get our technology in order! We could never have done this on our own. Thank you

Great Sessions  (5/11/2012)

Telisa says: I had a few sessions on Excel with Lynette and she was fantastic. Lynette was very knowledgeable and answered all the questions that I had. It really helped with the reporting I had to produce. Thanks Lynette!

Coffee & Giggles  (16/9/2012)

Cathie says: We had a very informal but informative session. We had coffee, giggles and gained some very helpful tips. I'll be back for more.

Thought I knew   (31/7/2012)

Natalie says: I thought I was savvy enough, having set the basics up at home on our iPod touches, iPads, iPhones and macs and converting to iCloud all on my own. It wasn't until I went to one of these sessions that I realised how much better structured and how much more functionality I could get out of our devices. And that was from a beginners course!!! Thanks Lynette.

Help at Last  (17/5/2012)

Mary says: At last there is a place where you can get the help you need for all those questions you have about your IT from someone who talks your language! This type of help is invaluable. Great session!