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Accessories

Members Only Handy Hints

• Family fun with Pictionary - using an iPad and Apple TV

​Blog Articles

• ​Transfer files to your iPad using Camera Connection kit
• Accessing data on a USB or external drive from your iPad or iPhone
• Now THIS is a device I think we might ALL need!
• Do you keep losing your keys, or that TV remote?  This accessory can help. 
• I have this product and I love it! 
• Are you looking for a printer that works with an iPad/iPhone, and with a laptop/computer?
• Keg yourself 'charged up' while on the go!                    
• I just bought this great accessory             
• A handy re-charge accessory for your multi-device household       
• A handy new accessory that can expand the storage capacity of your iPad and iPhone great accessory for travelling with your iPhone and iPad - battery charging, backup and extra storage for your i-Device  
• A couple of accessories for those fit and healthy people out there (or those wanting to be !)   
• A great educational tech-toy for kids for Christmas         
• ​A great accessory for travelling with your iPhone and iPad - battery charging, backup and extra storage for your i-Device
• Why the iPad Pro and Apple Pencil are amazing tools for professionals (and students and anyone else!)                              
• How clever - I NEED one of these!

Apps

Handy Hints

• Multi-tasking - switching from one app to another, then back.   
• How do I quickly fix a mis-behaving app on my iPad and iPhone, or a device that is mis-behaving in general?
• Send an iTunes gift from your iPhone or iPad
• Stopping Facebook from autoplaying videos - and wasting your mobile data
• Some great tips for using Maps
• Family fun with Pictionary - using an iPad and Apple TV
• How do I stop all my kids games from appearing on my iPad and iPhone?
• Have you discovered this great feature of the TripAdvisor App?
• Stopping Facebook from autoplaying videos - and wasting your mobile data
• Turning your favourite web page into an 'app' on your Home Screen​​ ​

​Blog Articles

• Do I need to regularly close apps on my iPad and iPhone (by swiping up in 'Task Switcher)?
• ​Do you hate having to scan and send documents?
• Password Keeper apps for iDevices
• A great app for tracking data usage on your iPad and iPhone
• Here's an app that allows you to save YouTube videos to your iPhone!
• My favourite App - Evernote 
• Library Books On Your iPad?
• Accessing data on a USB or external drive from your iPad or iPhone
• A couple of apps I love (an alternative Calendar app and a Photo Transfer app)
• Great news about Microsoft Office for iPad and iPhone
• Is it possible to sort notes in Evernote in alphabetical order?
• A couple of apps I love 
• Some recent App additions to my iPad and iPhone 
• Recommendation on a good personal finance app
• SLR camera effects on your iPhone
• Have you discovered 'app extensions'?  Here are some really great extensions for the Photos app.
• An exciting workflow/automation app for iPhone / iPad geeks like me!
• What about some iPad board games for Christmas?
• What to do when your iPhone is getting someone else's Instagram notifications
• Apparently, my gadgets are keeping my middle-aged brain young!
• Scan business cards into your iPhone or iPad to automatically create Contacts
• Here's a handy app for when you travel - especially by train     ​
• A really handy app for travellers
• How do I get Pages, Keynote and Numbers for free on my new iPad or iPhone?
• How can I print several photos on a single page from my iPad or iPhone
• A great new data usage 'stopwatch' for my iPad and iPhone
• Getting ready for the school year - a great little app for those ID photos
• Now you can handwrite and draw in an Evernote Note on your iPad and iPhone
• A video that answers the question, "Where do I safely store all my passwords?".
• A really handy app for reporting a problem in your neighbourhood
• How your iPad and iPhone can help keep you organised
• A really useful iPhone and iPad app that fills a big gap on these devices
• Why won't the Health app on my iPhone track my steps?
• It's time to organise those student concession passes for public transport - here's an app for creating ID photos easily!
• A really handy app for reporting a problem in your neighbourhood

BASICS - NAVIGATION, SEARCHING AND SETTINGS

Handy Hints

• Get back to the top of any list or page really quickly
• Take a photo of whatever is on your screen - screenshots
• Multi-tasking - switching from one app to another, then back    
• Some special finger gestures on your iPad
• Finding things on your iPad and iPhone - Spotlight search
• How do I stop my iPad or iPhone sleeping so quickly and/or asking for a passcode every time it sleeps
• Sharing content from one device to another using Airdrop
• How can I find my muted iPhone in my house!?  I know it's here somewhere!
• How can I reset my forgotten Apple password?   Where can I go to change this password?
• Some Special Tricks for your iPhone's Sleep Switch
• Special Tricks for your Home Button
• How to quickly turn off your iPhone's flashlight
• Using Spotlight Search for calling and messaging your Contacts
• Change the 'Press home to unlock' feature of iOS 10
• Major changes to Notification Centre, Spotlight Search and Lock Screen
• Force Touch now does a lot more
• Predictive Text gets smarter!
• Accessing the Camera App from the Lock screen
• Controlling what notifications are visible on your Lock Screen​
• Stopping your iPhone or iPad from going to sleep so quickly, and delaying how quickly it requests your passcode
• Finding things on your iPad and iPhone - Spotlight search
• Get back to the top of any list really quickly
• ​How do I quickly fix a mis-behaving app on my iPad and iPhone, or a device that is mis-behaving in general?

Blog Articles

• Printing from your iPad and iPhone
• How to change the name of your iPad or iPhone
• How to quickly dim your iPad or iPhone screen or invert your display at night
• Discovering the new Slideover feature on your iPad in iOS 9
• The new 'split view' feature on your Mac
• How do I 'Force Reboot' on an iPhone 7?
• Controlling all those sounds and notifications on your iPad and iPhone ...​

BATTERY USAGE

Blog Articles

• That regular article about how to improve your iPhone battery life!
• A change I made on my iPhone that has made a massive difference to my battery life
• Apps that drain the life out of your iPhone and iPad battery ... 
• Yet another tip for how to improve your battery life
• View your battery usage by App
• Battery problems after upgrade to iOS 10 - and how I fixed this​

CALENDAR AND REMINDERS

Handy Hints

• Quickly save the date received in an email - and set up an event in your calendar
• Quickly create a calendar event in your iPad's or iPhone's calendar​
• The week view in the Calendar on your iPhone
• Can I share a calendar with my husband, but only show those events that I want him to see?
• Creating multiple calendars and choosing which calendar applies to each event
• Make sure you never forget birthdays - using the Contacts app!
• Dealing with missing events in the Calendar
• Controlling Facebook notifications about birthdays and events
• Including or excluding Facebook information from Contacts and Calendar apps
• How to ensure you know where to be and when - setting standard alerts for your Calendar events
• Using Reminders to help manage a busy life
• ​Tell Siri to remind you about an email, text, web content - anything!
• Is there a quick way to get all the local school term dates and public holidays into my Calendar?
  

Blog Articles

• Did you receive a heap of 'spam' Calendar invitations recently?
• My iPhone tells me when it is time to leave for appointments - based on current traffic conditions
• What happened to all the events in my Calendar?
• Why do my iPhone's Calendar entries disappear after a month?   
• My Apple devices remember birthdays!  But where do they come from?

CONTACTS

Handy Hints

• Display your contacts by first name or last name
• Setting up your 'favourite' Contacts
• Making sure your contacts' email addresses are saved and shared between your devices
• Make sure you never forget birthdays - using the Contacts app!    
• How to email a group of Contacts in the Mail app
• Create a Contact Group on your iPad and iPhone
• Including or excluding Facebook information from Contacts and Calendar apps
• Controlling Facebook notifications about birthdays and events​

Blog articles:

• Scan business cards into your iPhone or iPad to automatically create Contacts
• The wrong name is in My Info in Contacts on my iPhone (or iPad)
• Making sure that your contacts' names appear in the Messages and Phone apps when you travel OS
• What to do when your Contacts go missing

FACEBOOK, SOCIAL MEDIA

Handy Hints

• Stopping Facebook from autoplaying videos - and wasting your mobile data
• Saving a photo you see in Facebook on your iPad or iPhone
• Controlling Facebook notifications about birthdays and events
• Including or excluding Facebook information from Contacts and Calendar apps

Blog Articles 

• When a strange message appears in Facebook on your iPhone/iPad, and you don't want to press OK
• A tip for stopping those Facebook notifications

FILING, Documents

Handy Hints:

• Saving PDFs to your iPad or iPhone from Safari, Messages and Mail - then viewing your collection of PDFs
• Sharing Notes with others
• ​Sign documents - right on your iPad and iPhone!

HOUSEKEEPING

Handy Hints

• Managing the storage on your iPad and iPhone
• Managing and monitoring your mobile data usage
• What to do when your iCloud is full - Managing and upgrading your iCloud storage
• How to delete all the mail messages in a mailbox
• Removing unwanted backups from your iCloud
• How can I delete photos from my iPad and iPhone in bulk using a Windows computer?​

IBOOKS

Handy Hints

• Saving PDFs to your iPad or iPhone from Safari, Messages and Mail - then viewing your collection of PDFs

Blog Articles

• ​iBooks is showing books that I don't actually have stored on my iPad (or iPhone)

ICLOUD

Handy Hints

• What to do when your iCloud is full - Managing and upgrading your iCloud storage
• Making sure your contacts' email addresses are saved and shared between your devices
• How can I find my muted iPhone in my house!?  I know it's here somewhere!
• How can I reset my forgotten Apple password?   Where can I go to change this password?
• Getting edited iPhone (or iPad) photos across to your computer using iCloud Shared Streams
• Removing unwanted backups from your iCloud​
• Resolving problem with signing in to iCloud or iTunes after activating two-factor authentication on another device
  

Blog Articles

• Why does Apple's two factor authentication show I am a different location?  (In Melbourne, it shows I am in St Kilda)
• Are you a bit (or a lot) bamboozled by iCloud? 
• Have you got problems with iCloud - 'storage full' message, mis-directed messages, muddled Contacts and Calendar, and more?
• Will my iCloud Backup blow my data limit?
• Be careful what you say in an iMessage.  Someone unexpected might be getting the message!
• Was iCloud to blame for this family's sad state of upheaval? 
• A warning if you are considering changing the email address associated with your Apple iCloud account ... 
• Is iCloud Safe?
• When your iCloud gets crowded! The problem with sharing your iCloud ...
• Who's got my iPhone?!!  Why are there strangers in my Photo Stream?
• As the song goes, "Hey, you, get off of my iCloud!"
• Apple has increased iCloud 20Gb storage tier
• Be careful what you say in an iMessage.  Someone unexpected might be getting the message!
• Is your iCloud set up correctly? (LinkedIn article)
• Please check your iCloud setup - not just for your own sake, but for the sake of your friends!
• How to find out if you have an iCloud backup - especially if your device has 'died'!
• An important iPhone and iPad setting that you should ensure is turned on ...

INTERNET, MOBILE DATA (3G/4G), WI-FI, BLUETOOTH

Handy Hints

• ​Managing and monitoring your mobile data usage
• Sharing content from one device to another using Airdrop
• Stopping Facebook from autoplaying videos - and wasting your mobile data
• Use your Personal Hotspot to provide mobile data to your Wi-Fi only device
• Temporarily allowing mobile data and allowing/blocking phone calls when travelling.
  

Blog Articles:

• I turned on my data roaming and used 11MB in a flash  
• A great new data usage 'stopwatch' for my iPad and iPhone
• Have you turned off this data-gobbling feature of iOS 9?
• My device shows the internet is working, but it is not!
• How to tell Google to only search for 'recent' content, or only Australian content
• Understanding NBN and VPN - two TLA's (three-letter acronyms) we are hearing a lot lately!
• If you have been having trouble lately with your internet or with sending mail ...
• If you use public WiFi, you should read this
• Here's how to check if and when NBN is available to you

ITUNES, App Store AND OTHER STORES

Handy Hints

• Send an iTunes gift from your iPhone or iPad
• How do I stop all my kids games from appearing on my iPad and iPhone?
• Managing subscriptions on your iPad and iPhone                    
• How can I reset my forgotten Apple password?   Where can I go to change this password?
• iTunes - Setting up automatic Wi-Fi sync'ing

Blog Articles

• Purchased music won't download to my iPhone and my Apple TV doesn't show any music
• Problem signing in to iTunes or iCloud on Apple TV or other i-Device after setting up two-factor authentication

KEYBOARD AND TYPING

Handy Hints

• Hidden keys on your iPad and iPhone keyboard
• Setting up Typing Shortcuts so that you can avoid typing
• How to 'undo' typing mistakes on the iPhone and iPad
• Sending smiley faces in your emails and texts - Emojis
• Discovering Predictive Text (new in iOS 8)
• Finding the Caps Lock on your iPad's and iPhone's keyboard?
• iOS 10 - Predictive Text gets smarter!

• ​How to type without a keyboard on the iPad and iPhone (and then edit what is written)

Blog Articles

• An emoji for every occasion in iOS 9
• Stopping iPad or iPhone clicks when you tap keys on the keypad
• Turn your iPad (or iPad) into a laptop by adding a Bluetooth keyboard
• Keyboard Shortcuts on my iPhone really helped me while travelling
• A great tip - convert an entire lowercase word to uppercase on your iPad and iPhone
• How to type the 'Apple' symbol on your iPad or iPhone
• Why is the microphone missing from my iPad or iPhone keyboard?

KIDS ON TECHNOLOGY

Handy Hints

• Restricting what websites kids can see on i-Devices
• Family fun with Pictionary - using an iPad and Apple TV
• How do I stop all my kids games from appearing on my iPad and iPhone?
• Setting up Parental Controls on an iPad, iPod Touch, iPhone
• How to retrieve a forgotten Restrictions passcode for an iPad, iPhone or iPod Touch

​​Blog Articles

• Worried about your young teen's online safety?  Here's a book they (and you) MUST read.  
• Local council promotes Instagram competition for 8-12 year olds             
• Are you the 'default parent' when it comes to the worrying about the kids and their online safety?               
• 10 smartphone rules for a 12-year-old - with one key rule missing!             
• Setting Parental Controls on YouTube - both in the App and in Safari             
• Here's a checklist for setting up your child's school iPad (and their iPhone!)             
• Why parental controls did not stop inappropriate content on my child's iPad.  Beware!  
• Parents - check your kids' devices for these dangerous apps
• Read this article - then make sure you block adult content on your child's (and your own) iPad, iPhone, iPod Touch and computer    
• Why parental controls did not stop inappropriate content on my child's iPad.  Beware! 
• Free videos and guide - Setting up Parental Controls on an iPad, iPod Touch, iPhone  
• Can predators get to your kids through the games on their devices?
• An important warning about a new Snapchat feature that could put your child in danger
• Can your child 'hide' their web tracks using 'Private Browsing'?
• Some answers to questions from parents about Clash of Clans, Minecraft, Youtube, Netflix and other apps that kids use
• Parents, please check if your child is using this app!
• A checklist for setting up your child's iPad for school​

MAIL

Handy Hints 

• Quick access to Drafts in Mail on iPad & iPhone 
• Quickly save the date received in an email - and set up an event in your calendar
• A handy email feature: 'Send Again'
• Saving photos, PDFs and documents received in Mail on the iPad and iPhone
• Changing the 'Send from my iPad' (or 'Send from my iPhone') signature in your Mail
• Saving PDFs to your iPad or iPhone from Safari, Messages and Mail - then viewing your collection of PDFs
• How to delete all the mail messages in a mailbox
• How to get back your Inbox when it goes missing in Mail!
• Making sure your contacts' email addresses are saved and shared between your devices
  
• Where has my trash can gone in Mail?
• Sending an individual photo from the Photos app
• Send several photos from the Photos app
• Making sure your email with photos is not too large
• How to stop your Mail app from grouping your iPad and iPhone emails
• Now you can delete all mail messages in a mailbox in iOS 9.3
• Sign documents - right on your iPad and iPhone!
• How to email a group of Contacts in the Mail app
• Managing mail on your iPad and iPhone     
• Save any email as a PDF in iOS 10    
• Organising your mail - how to create Mailboxes, file your mail, and a great new feature of iOS 10
• Save any email as a PDF in iOS 10
• iOS 10 - Quick viewing of all 'Unread' mail
• My Inbox has disappeared in Mail on my iPhone!
• Tell Siri to remind you about an email, text, web content - anything!
• 'Swipe' gestures for deleting, marking and flagging emails
• Move a draft email out of the way to look at other mail       

Blog Articles

• Why can't I send my Bigpond email when I am in Hong Kong?  
• A feature so many of us have been waiting for in iOS Mail ... 
• How and where to save email attachments (and create PDFs from web pages) on your iPad and iPhone
• Changes to Telstra's Bigpond Mail - how to update your iPad, iPhone and Mac
• How to set up an 'out of office' reply for iCloud Mail         
• Managing all that Junk
• How I ensure that I am not 'locked out' of my mail account when I travel?
• Auto-Forwarding your Bigpond POP emails to your new email account
• How to set up your new Gmail or Outlook email account so that it retrieves your POP email from Bigpond, Optusnet, Primus, iiNet, Netspace, etc
• How to save images from emails in iOS 10
• Organising your Mail has been made easier in iOS 10
• Hotmail emails are not being received from a particular sender
• Why you should think twice before unsubscribing from Junk emails
• If you have been having trouble lately with your internet or with sending mail ...
• Have you received any of these emails recently?
• Stop Outlook mail going to junk (for outlook.com, hotmail.com and live.com email addresses)
• Here's a really handy Mail tip for iPad and iPhone users ...
• How good are you at spotting a scam email?  Test yourself here

MAPS​

Handy Hints

• Some great tips for using Maps
• Getting directions with Maps - without typing a thing!  Your built-in SatNav!

Blog Articles

• My iPhone is not saving away my 'parked car' location

MESSAGES

Handy Hints

• Dealing with a phone call you can't answer - quickly send a message to the caller
• Solving iMessage woes across multiple devices
• Muting certain 'conversations' in Messages on your iPad and iPhone
• Saving PDFs to your iPad or iPhone from Safari, Messages and Mail - then viewing your collection of PDFs
• Forcing a message to send as an SMS instead of an iMessage
• Why do I only receive my messages when I am connected to WiFi?
• iOS 10 - Lots of fun changes to Messages
• Tell Siri to remind you about an email, text, web content - anything!
• Group conversations in Messages - name your group and manage members, notifications and more
• Viewing, saving and deleting images received in Messages
• Share your current location in a Message
• Sending an individual photo from the Photos app
  
• ​Send several photos from the Photos app
• Sending smiley faces in your emails and texts
• Sending a special animation with your Message - a heart, balloons, fireworks and more    
• How to ensure you can receive all Messages - including SMS's  - on your iPad and Mac    
• Controlling what notifications are visible on your Lock Screen

Blog Articles

• Making sure that your contacts' names appear in the Messages and Phone apps when you travel OS
• Why don't certain iPhone messages arrive until I am connected to WiFi?
• Managing all that Junk
• If you change from an iPhone to another type of phone, you MUST do this ...
• Extracting a record of your Messages (or other data) from your iPhone or an iTunes backup

MUSIC

Handy Hints

• How to create a music playlist on your iPad and iPhone

Blog Articles

• Purchased music won't download to my iPhone and my Apple TV doesn't show any music
• Problems with syncing music across family devices
  

NOTES

Handy Hints

• Have your upgraded your Notes app on your iPad and iPhone?  Here's how to use it.
• The new Notes features in iOS 9.3 - Note passwords, and sort by name
• Shared Note - share your Notes with others in iOS 10
• Family fun with Pictionary - using an iPad and Apple TV
  

Blog Articles

• You can now set a passcode on individual Notes, and sort by Note Title
• Notes app does not have the new features on the iPhone and iPad

PHONE

Handy Hints

• Dealing with a phone call you can't answer - quickly send a message to the caller
• Find your ringing phone in your handbag
• Setting up your 'favourite' Contacts
• Saving a photo you see in Facebook on your iPad or iPhone
• Some Special Tricks for your iPhone's Sleep Switch

Blog Articles

• Making sure that your contacts' names appear in the Messages and Phone apps when you travel OS
• Checking your voicemail when you don't have access to your regular phone or SIM     
• Why are my iPhone messages coming as texts instead of voicemail?
• How to extend the number of rings before your phone goes to voicemail
• Stop your iPhone or iPad from going to sleep so quickly, and delay how quickly it requests your passcode
• How do I hang up an iPhone call?  Where is the red 'hang up' button?

PHOTOS AND VIDEOS

Handy Hints

• Creating an Album in Photos on your iPad and iPhone
• Sending an individual photo from the Photos app
• Send several photos from the Photos app
• Saving photos and documents received in Mail on the iPad and iPhone
• Separately control focus and light in the Camera app
• Scan your credit card and avoid typing in the details
• Taking better photos with your iPhone and iPad
• Camera and Photos: Quickly taking a photo on your iPhone or iPad
• Accessing the Camera App from the Lock screen
• How to see your iPad and iPhone photos presented on a map
• Getting edited iPhone (or iPad) photos across to your computer using iCloud Shared Streams
• iOS 10 - Accessing the Camera App from the Lock screen
• iOS 10 - Draw and write on photos + a new 'Edit' symbol
• Separately control focus and light in the Camera app
• Hiding photos from your timeline in the Photos app
• How to access 'edit' options for photos on your iPad and iPhone
• Search for your photos by location, date, object and more
• Tag your Favourite photos and view all of them in one place!
• Getting back a photo or video that was accidentally deleted
• Taking better photos with your iPhone and iPad
• Sending an individual photo from the Photos app
• Importing iPad and iPhone photos to a Windows computer
• How can I delete photos from my iPad and iPhone in bulk using a Windows computer?
• Deleting iPhone and iPad photos in bulk using a Mac
• Take a photo while you are videoing
• Take a photo of whatever is on your screen - screenshots
• Saving a photo you see in Facebook on your iPad or iPhone

Blog articles:

• My first iMovie video on my new iPhone 6 Plus!
• Do you hate having to scan and send documents?
• Password Keeper apps for iDevices
• A great app for tracking data usage on your iPad and iPhone
• Have you discovered 'app extensions'?  Here are some really great extensions for the Photos app.
• I seem to get two copies of photos on my iPhone when HDR is on
• How can I print several photos on a single page from my iPad or iPhone
• iOS 9 offers a new way of deleting photos in bulk from your iPad and iPhone
• Great slideshows for learning all about taking and managing photos on your iPad and iPhone
• Are your 'bursts' of photos causing your iPad, iPhone or Mac to 'burst its storage banks'?
• One of the most important things to do to take a good photo 
• Trying out some interesting new Photo Book options
• Can I change the date of a photo so it appears in the correct Year in Apple's Photos app?
• How to add music to a Photos slideshow when you have Apple Music
• How Apple's Photos app 'saved the day'!

SAFARI

Handy Hints

• Tell Siri to remind you about an email, text, web content - anything!
• Accessing your favourite Safari pages really quickly, with one tap on the Home screen
• iOS 10 - You can now view two Safari screens at once on an iPad
• How to ensure that your searching on Safari is always private    
• Why is the bar at the top of Safari dark instead of light?
• Scan your credit card and avoid typing in the details
• Quickly add a web page to your set of Favourite pages    
• View a web page in 'desktop' format on your iPhone
• An easier way to close those tabs in Safari
• Viewing and managing multiple web pages in Safari
• Searching for text on a Safari page on your iPad or iPhone    
• Quickly get back a Safari web page you accidentally closed    
• Quickly close all open tabs in Safari on an iPad or iPhone
• How do you get your Favourite websites to appear under the Search field in Safari on the iPad    
• How to limit the web pages returned in Safari to just recent and/or Australian pages    
• "My Safari uses Yahoo (or Bing) - how can I make it use Google?"
• Navigating when on Safari    
• Understanding 'Private Browsing Mode' of Safari on your iPad and iPhone
• Turning your favourite web page into an 'app' on your Home Screen
• Make sure Safari on your iPhone and iPad is warning you about suspect websites    

Blog Articles

• How to ensure you can always track what websites your kids have visited on an iPad, iPhone and iPod Touch
• Safari keeps trying to fill in fields using my Contacts - and it's driving me crazy

SECURITY, PRIVACY AND online SAFETY

Handy Hints

• Stopping your iPhone or iPad from going to sleep so quickly, and delaying how quickly it requests your passcode
• Can others easily see your passwords on your iPad/iPhone?
• How can I reset my forgotten Apple password? Where can I go to change this password?
• Setting up Parental Controls on an iPad, iPod Touch, iPhone - Free Guide
• Make sure Safari on your iPhone and iPad is warning you about suspect websites
• How to retrieve a forgotten Restrictions passcode for an iPad, iPhone or iPod Touch
• Help! My iPad's Safari has been locked by 'ransomware'. 

Blog Articles

• Please do not call the number on your screen!
• Password Keeper apps for iDevices
• Something to consider if your kids know your iPad or iPhone passcode
• A video that answers the question, "Where do I safely store all my passwords?".
• When a strange message appears in Facebook on your iPhone/iPad, and you don't want to press OK
• How to stay safer online - adding an extra layer of protection
• Please do not call the number on your screen!
• I keep getting  a message showing a sign-in is requested from a strange location.  (In Melbourne, it shows St Kilda.)
• Can predators get to your kids through the games on their devices?
• An important warning about a new Snapchat feature that could put your child in danger
• Some information for travellers about iMessage and safe internet usage
• Make sure 'Airdrop' is secured on your iPad, iPhone, iPod Touch and Mac
• When a disgusting message or photo pops up on your iPhone or iPad!  How did that happen?
• Parents, please check if your child is using this app!

SIRI

Handy Hints

• Set alarms without typing
• Quick Conversions with Siri
• Let Siri know who you are so that 'she' can help you better
• Tell Siri about your relationships - then you can say 'Call my mum' or 'text my husband'
• Getting directions with Maps - without typing a thing!  Your built-in SatNav!
• My most frequently used Siri commands
• Helping Siri understand your pronunciation of names
• Siri can have a male voice
• Tell Siri to remind you about an email, text, web content - anything!
• Using your iPad or iPhone as your alarm clock - setting alarms is so easy
• Helping Siri understand your pronunciation of names

Blog Articles:

• My iPhone reads and sends emails and texts, sets reminders, calls the kids to dinner - all hands free

SOUNDS, NOTIFICATIONS

Handy Hints

• A guide to Sounds, Notifications and Do Not Disturb on your iPad and iPhone
• Now you will be able to find your ringing phone in your handbag 
• Getting rid of those annoying notifications!
• How to include extra 'widgets' in your Notification Centre
• Controlling what notifications are visible on your Lock Screen
• Controlling Facebook notifications about birthdays and events
• Using your iPad or iPhone as your alarm clock - setting alarms is so easy
• iOS 10 - Major changes to Notification Centre, Spotlight Search and Lock Screen
• Find your ringing phone in your handbag
• Muting certain 'conversations' in Messages on your iPad and iPhone

Blog Articles

• What to do when your iPhone is getting someone else's Instagram notifications
• How to change the default Alarm sound on your iPad and iPhone
• How to extend the number of rings before your phone goes to voicemail

TRAVEL

Handy Hints

• Phone and text access while travelling overseas
• Have you discovered this great feature of the TripAdvisor App?
• Temporarily allowing mobile data and allowing/blocking phone calls when travelling.
  

Blog Articles

• Exciting news about Google Translate - just in time for school holiday travel to foreign lands!
• How to keep in touch by phone while travelling overseas     
• iPhone tip: How to dial an overseas number that has a '+' at the start     
• Apple SIM provides data for travellers in 90 countries     
• So many ways to keep in touch from the other side of the world using your iPad and iPhone     
• Some warnings about using Wi-Fi when travelling - even Hotel Wi-Fi     
• A really handy app for travellers
• Checking your voicemail when you don't have access to your regular phone or SIM     
• Making sure that your contacts' names appear in the Messages and Phone apps when you travel OS     
• Why don't certain iPhone messages arrive until I am connected to WiFi?     
• I turned on my data roaming and used 11MB in a flash      
• For travellers: how to get SatNav on your iPhone or iPad when you don't have internet     
• Client Question:  Why can't I send my Bigpond email when I am in Hong Kong?   
• How to get access to Australian content when you travel - while keeping your online world secure   
• Great ways of adding more storage to your iPad and iPhone - especially when you travel       
• Here's a handy app for when you travel - especially by train     
• A great accessory for travelling with your iPhone and iPad - battery charging, backup and extra storage for your i-Device
• Some great news for travellers who want internet on the go
• Some information for travellers about iMessage and safe internet usage

TROUBLESHOOTING

Handy Hints

• How do I quickly fix a mis-behaving app on my iPad and iPhone, or a device that is mis-behaving in general?
• How to get back your Inbox when it goes missing in Mail!
• Where has my trash can gone in Mail?  There is a box instead
• How can I find my muted iPhone in my house!?  I know it's here somewhere!
• How can I reset my forgotten Apple password?   Where can I go to change this password?
• How do I stop all my kids games from appearing on my iPad and iPhone?
• Phone and text access while travelling overseas
• Change the 'Press home to unlock' feature of iOS 10
  
• Managing the storage on your iPad and iPhone
• How to retrieve a forgotten Restrictions passcode for an iPad, iPhone or iPod Touch​

Blog Articles

• Great ways of adding more storage to your iPad and iPhone - especially when you travel  
• Are you backing up your iPad and iPhone?  If not, read this!
• Clearing out your iPhone's or iPad's memory (RAM) may help if it is mis-behaving
• Features of iOS 10 that you won't find on an iPhone 5 or 5C
• I keep getting  a message showing a sign-in is requested from a strange location.  (In Melbourne, it shows St Kilda.)
• Problem signing in to iTunes or iCloud on Apple TV or other i-Device after setting up two-factor authentication

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