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  • Home
  • About
    • About iTandCoffee
    • In the media
    • Testimonials >
      • Testimonials 2020-21
      • Testimonials 2019
      • Testimonials 2018
    • Privacy Policy
    • Other Policies
    • Prices
  • Classes
    • What's On
  • Appointments
  • Books | Videos | Tips
    • Books
    • Videos
    • Blog
    • Newsletter
    • Tips Library
  • Gift Vouchers
  • iTandCoffee Club
    • Members Area
    • About the Club
    • Membership Options
  • Store
  • Contact
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YOUR CART

Handy Hint Library

​iPad and iPhone

Items listed under 'Handy Hints' are for iTandCoffee Members only.
Blog Articles are for everyone!
Join the iTandCoffee Club to view members-only hints

We have grouped our tips by topic

Select + to see the list of tips for each topic
Handy Hints are for iTandCoffee Club members; Blog articles are available to all readers

accessibility
Handy Hints (for iTandCoffee Club members)
  • How you can get Siri to read your screen's contents ...
Blog Articles
  • Get your iPad or iPhone to read the contents of an email, message or other screen content
  • ​How to translate English web pages to a different language - on your iPad and iPhone
Accessories
Handy Hints (for iTandCoffee Club members)
  • Family fun with Pictionary - using an iPad and Apple TV

​Blog Articles
  • ​A handy feature of my AirPods - Announce Messages
  • How to listen on your AirPods when watching your Apple TV
  • How to use your AirPods/earphones to test your hearing
  • This feature of AirPods Pro help you get a good night's sleep (and maybe save your marriage!)
  • AirPods Pro won't pair with any of my devices - case shows an orange light
  • ​Transfer files to your iPad using Camera Connection kit
  • Accessing data on a USB or external drive from your iPad or iPhone
  • Now THIS is a device I think we might ALL need!
  • Do you keep losing your keys, or that TV remote?  This accessory can help. 
  • I have this product and I love it! 
  • Are you looking for a printer that works with an iPad/iPhone, and with a laptop/computer?
  • Keg yourself 'charged up' while on the go!                    
  • I just bought this great accessory             
  • A handy re-charge accessory for your multi-device household       
  • A handy new accessory that can expand the storage capacity of your iPad and iPhone great accessory for travelling with your iPhone and iPad - battery charging, backup and extra storage for your i-Device  
  • A couple of accessories for those fit and healthy people out there (or those wanting to be !)   
  • A great educational tech-toy for kids for Christmas         
  • ​A great accessory for travelling with your iPhone and iPad - battery charging, backup and extra storage for your i-Device
  • Why the iPad Pro and Apple Pencil are amazing tools for professionals (and students and anyone else!)                              
  • How clever - I NEED one of these!
Apps
Videos  (for iTandCoffee Club members with Online or Premium membership)
  • ​Great Apps for Mobile Devices
  • Ditch that scanner - great solutions for scanning and signing documents, and scanning photos using your iPhone and iPad​
  • My Favourite Scanning App and How to Use It Premium members only
Handy Hints (for iTandCoffee Club members)
  • How to add a page number in Pages for iPad and iPhone
  • ​How to stop apps from automatically updating, especially after an iOS upgrade
  • An App for scanning old slides
  • How to download a recommended app 
  • Multi-tasking - switching from one app to another, then back.   
  • How do I quickly fix a mis-behaving app on my iPad and iPhone, or a device that is mis-behaving in general?
  • Send an iTunes gift from your iPhone or iPad
  • Stopping Facebook from autoplaying videos - and wasting your mobile data
  • Some great tips for using Maps
  • Family fun with Pictionary - using an iPad and Apple TV
  • How do I stop all my kids games from appearing on my iPad and iPhone?
  • Have you discovered this great feature of the TripAdvisor App?
  • Stopping Facebook from autoplaying videos - and wasting your mobile data
  • Turning your favourite web page into an 'app' on your Home Screen​​ ​
  • How to stop Dropbox from automatically uploading photos and using up all your free storage
  • Make sure you take a look at these great features of the Notes app
  • How to hide Apps on the iPad, iPhone and iPod Touch​​​
  • Measuring made easy with this new App in iOS 12
​Blog Articles
  • ​How to download a YouTube video to your iPhone or iPad
  • ​Handy apps and website for working out a meeting time for different time zones
  • Here's an app for scanning old slides
  • ​How to check which mobile provider offers the strongest signal at your location
  • ​A handy app for tracking your KM's for business
  • An exciting workflow/automation app for iPhone / iPad geeks like me!​​
  • A great app for tracking data usage on your iPad and iPhone
  • A great new data usage 'stopwatch' for my iPad and iPhone​
  • Some recent App additions to my iPad and iPhone 
  • This app, and the people that register on it, are saving lives
  • What a lovely app, encouraging you to take time away from your tech!
  • Why won't the Health app on my iPhone track my steps?
  • Getting ready for the school year - a great little app for those ID photos
  • How to send an email in a different language - when you don't speak that language!
  • A really handy app for reporting a problem in your neighbourhood
  • A really handy app for travellers
  • A very handy app for your Cup Day sweep
  • Apps for budgeting and invoicing
  • Here's a handy app for when you travel - especially by train     ​
  • Library Books On Your iPad?
  • Listen to and record radio from anywhere with this app
  • Recommendation on a good personal finance app
  • What about some iPad board games for Christmas?​
  • Who is your doppleganger in the world of art? Here's a fun way to find out ...
  • Your iPhone and iPad is now an amazing measuring tool
  • A video that answers the question, "Where do I safely store all my passwords?".
  • Password Keeper apps for iDevices
  • Have you discovered 'app extensions'?  Here are some really great extensions for the Photos app.
  • Here's an app that allows you to save YouTube videos to your iPhone!
  • I love this app for scanning my old photos!
  • SLR camera effects on your iPhone
  • How can I print several photos on a single page from my iPad or iPhone
  • ​As an Evernote user, I am also a big fan of OneNote
  • ​Do you hate having to scan and send documents?
  • Great news about Microsoft Office for iPad and iPhone
  • How do I get Pages, Keynote and Numbers for free on my new iPad or iPhone?
  • How your iPad and iPhone can help keep you organised
  • My favourite App - Evernote 
  • Now you can handwrite and draw in an Evernote Note on your iPad and iPhone
  • Scan business cards into your iPhone or iPad to automatically create Contacts
  • Controlling whether apps automatically appear on your iPad or iPhone
  • ​Do I need to regularly close apps on my iPad and iPhone (by swiping up in 'Task Switcher)?
  • A handy app that warns when it is about to rain
BASICS - NAVIGATION, SEARCHING AND SETTINGS
Handy Hints (for iTandCoffee Club members)
  • Getting an app out of SlideOver - using the SlideOver App Switcher
  • ​Get back to the top of any list or page really quickly
  • Take a photo of whatever is on your screen - screenshots
  • How to Split your iPad screen to see more than one App
  • How to split your Safari Screen on the iPad to view two pages side-by-side
  • How to split your iPad's Files screen so that you can view two Files windows Side-by-Side
  • Multi-tasking - switching from one app to another, then back    
  • Some special finger gestures on your iPad
  • Finding things on your iPad and iPhone - Spotlight search
  • How do I stop my iPad or iPhone sleeping so quickly and/or asking for a passcode every time it sleeps
  • Sharing content from one device to another using Airdrop
  • How can I find my muted iPhone in my house!?  I know it's here somewhere!
  • How can I reset my forgotten Apple password?   Where can I go to change this password?
  • Some Special Tricks for your iPhone's Sleep Switch
  • Special Tricks for your Home Button
  • Using Spotlight Search for calling and messaging your Contacts
  • Change the 'Press home to unlock' feature of iOS 10
  • Major changes to Notification Centre, Spotlight Search and Lock Screen
  • Force Touch now does a lot more
  • Predictive Text gets smarter!
  • Accessing the Camera App from the Lock screen
  • Controlling what notifications are visible on your Lock Screen​
  • Finding things on your iPad and iPhone - Spotlight search
  • Get back to the top of any list really quickly
  • ​How do I quickly fix a mis-behaving app on my iPad and iPhone, or a device that is mis-behaving in general?
  • iOS 11 is here - and new features and changes abound.  Learn about the long list of new features!
  • How to hide Notification previews to protect your security and privacy
  • Printing from your iPad and iPhone
Blog Articles
  • ​​Managing all the Apps on your Home Screen - an extract from the new iOS/iPad 14 'Guided Tour' book
  • ​How to get an app out of SlideOver mode on the iPad
  • Have you added the built-in QR scanner to your iPhone's Control Centre?
  • ​A great set of iPad tips in this 1-hour video
  • ​How to make it easier to 'wake up' and open your iPhone or iPad
  • Discovering a secret button on the back of your iPhone
  • How to change the name of your iPad or iPhone
  • Printing from your iPad and iPhone
  • How to quickly dim your iPad or iPhone screen or invert your display at night
  • Discovering the new Slideover feature on your iPad in iOS 9
  • The new 'split view' feature on your Mac
  • How do I 'Force Reboot' on an iPhone 7?
  • Controlling all those sounds and notifications on your iPad and iPhone ...​
  • Don't believe what those kids tell you about this 'must do' on your iPhone an iPad
  • Slow down how quickly you have to double-press or triple-press the Home Button on the iPad or iPhone
  • Don't make this mistake on the iPhone 8!
  • Do your eyes (and sleep pattern) a favour and turn on this feature on your iPad and iPhone
  • How to download an App that has been recommended to you
  • A trick that makes switching between apps so much easier on the iPad and iPhone
  • ​Finding things on your iPad and iPhone ...​​
  • Yes, you can easily print from an iPad and iPhone
  • ​How do I print, send or save a single page from a document using my iPad or iPhone?
  • Using two apps or windows at once on the iPad - Split View and Slide Over
Battery usage
Blog Articles
  • That regular article about how to improve your iPhone battery life!
  • A change I made on my iPhone that has made a massive difference to my battery life
  • Apps that drain the life out of your iPhone and iPad battery ... 
  • Yet another tip for how to improve your battery life
  • View your battery usage by App
  • Battery problems after upgrade to iOS 10 - and how I fixed this​
  • If you iPhone is slow lately, download this app to see if you have been 'throttled' by Apple
CALENDAR AND REMINDERS
Handy Hints (for iTandCoffee Club members)
  • Quickly save the date received in an email - and set up an event in your calendar
  • Quickly create a calendar event in your iPad's or iPhone's calendar​
  • The week view in the Calendar on your iPhone
  • Can I share a calendar with my husband, but only show those events that I want him to see?
  • Creating multiple calendars and choosing which calendar applies to each event
  • Make sure you never forget birthdays - using the Contacts app!
  • Dealing with missing events in the Calendar
  • Controlling Facebook notifications about birthdays and events
  • Including or excluding Facebook information from Contacts and Calendar apps
  • How to ensure you know where to be and when - setting standard alerts for your Calendar events
  • Using Reminders to help manage a busy life
  • ​Tell Siri to remind you about an email, text, web content - anything!
  • Is there a quick way to get all the local school term dates and public holidays into my Calendar?
  • Sharing a Reminders list
Blog Articles
  • Why your Contacts or Calendars may not be sync'ing across all devices
  • Making a backup of your Contacts and Calendar - and how to 'restore' if something goes wrong
  • ​Did you receive a heap of 'spam' Calendar invitations recently?
  • My iPhone tells me when it is time to leave for appointments - based on current traffic conditions
  • What happened to all the events in my Calendar?
  • Why do my iPhone's Calendar entries disappear after a month?   
  • My Apple devices remember birthdays!  But where do they come from?
  • Sharing a Reminder list can be really useful
  • A calendar app for the iPad, iPhone and Mac that includes Reminders/Tasks AND allows searches of past events​
  • ​Managing your Outlook Tasks from your iPhone or iPad -  and a couple of apps that help
contacts
Handy Hints (for iTandCoffee Club members)
  • Permanently saving the contacts you receive in emails
  • Display your contacts by first name or last name
  • Setting up your 'favourite' Contacts
  • Making sure your contacts' email addresses are saved and shared between your devices
  • Make sure you never forget birthdays - using the Contacts app!    
  • How to email a group of Contacts in the Mail app
  • Create a Contact Group on your iPad and iPhone
  • Including or excluding Facebook information from Contacts and Calendar apps
  • Controlling Facebook notifications about birthdays and events​
  • A Contacts app that allows for easy cleanup of your Contacts
  • A contacts apps that allows easy deletion and grouping of contacts
Blog articles:
  • How can I save the contact details of someone who has emailed me?
  • ​How a client lost all her Contacts information
  • ​Why your Contacts or Calendars may not be sync'ing across all devices
  • Making a backup of your Contacts and Calendar - and how to 'restore' if something goes wrong
  • ​Scan business cards into your iPhone or iPad to automatically create Contacts
  • The wrong name is in My Info in Contacts on my iPhone (or iPad)
  • Making sure that your contacts' names appear in the Messages and Phone apps when you travel OS
  • What to do when your Contacts go missing
  • A great Contacts app for my iPhone that allows easy deletion and grouping of Contacts
  • How you can 'swipe to delete' unwanted Contacts on the iPhone and iPad
connected devices
Handy Hints (for iTandCoffee Club members)
  • Enabling Handoff on your iPad, iPhone and Mac
  • Controlling phone calls to other Apple devices
  • Solving iMessage woes across multiple devices
Blog Articles
  • How Continuity makes my iPhone and Mac behave like a single device
  • ​A perfect example of why it is a good idea to 'lock down' your device's Airdrop settings​
  • Why your Contacts or Calendars may not be sync'ing across all devices
  • Your iPad and iPhone can now auto-fill those SMS verification codes - here's how
Control centre
Handy Hints (for iTandCoffee Club members)
  •  How to include extra controls in Control Centre ​
Blog Articles
  • Have you added the built-in QR scanner to your iPhone's Control Centre?
  • ​Discovering Control Centre on the iPad and iPhone
  • Quickly switching Wi-Fi networks from Control Centre
  • ​How to add lots of handy Controls to your Control Centre on the iPad and iPhone
display
Handy Hints
  • Easily turn your iPhone into a magnifying glass
​Blog articles:
  • Do your eyes (and sleep pattern) a favour and turn on this feature on your iPad and iPhone
  • Does your iPhone keep showing half a screen?
  • Easily turn your iPhone into a magnifying glass
entertainment
Handy Hints

​Blog articles:
  • Can I download a Netflix TV series to watch when I don't have internet?
FACEBOOK, SOCIAL MEDIA
Handy Hints (for iTandCoffee Club members)
  • Stopping Facebook from autoplaying videos - and wasting your mobile data
  • Saving a photo you see in Facebook on your iPad or iPhone
  • Controlling Facebook notifications about birthdays and events
  • Including or excluding Facebook information from Contacts and Calendar apps
Blog Articles 
  • When a strange message appears in Facebook on your iPhone/iPad, and you don't want to press OK
  • A tip for stopping those Facebook notifications​
  • What to do when your iPhone is getting someone else's Instagram notifications
FILING, DOCUMENTS, printing
Videos  (for iTandCoffee Club members with Online or Premium membership)
  • Filing Stuff on the iPad and iPhone​
Handy Hints: (for iTandCoffee Club members)
  • ​​How to save an email as a PDF
  • How to print, send or save part of a PDF document
  • How to send a document from Pages on the iPad and iPhone
  • Sending a file from Microsoft Word on the iPad and iPhone
  • How to create a PDF from an email's contents
  • Where do I store my files on an iPad and iPhone
  • ​Saving PDFs to your iPad or iPhone from Safari, Messages and Mail - then viewing your collection of PDFs
  • Sharing Notes with others
  • ​Sign documents - right on your iPad and iPhone!
  • Did you know you can easily sign documents on your iPhone and iPad?
  • How to print, send or save part of a PDF document
  • An app that makes it easy to fill in PDF forms
  • Create a PDF from an email (or anything else) on your iPad and iPhone
  • How to split your iPad's Files screen so that you can view two Files windows Side-by-Side
Blog Articles
  • Accessing data on a USB or external drive from your iPad or iPhone
  • Did you know you can easily sign documents on your iPhone and iPad?
  • How to sign a document that is not in PDF format on your iPad and iPhone
  • ​When I download something in Safari on my iPhone or iPad, where does it go?
  • Easy filling out of PDF forms on an iPad, iPhone or Android device
  • How do I print, send or save a single page from a document using my iPad or iPhone?​
  • How do I sent a Pages document from my iPad and iPhone?
  • How do I print, send or save a single page from a document using my iPad or iPhone?​
HOME SCREEN, APPS, SPLIT SCREEN
Videos (for Online & Premium iTandCoffee Club members)
  • Exploring Some Amazing Hidden Features of the iPad and iPhone
Handy Hints (for iTandCoffee Club members)
  • ​How to show the Today view on your iPad Home screen
  • How to de-activate Slideover so that Safari links open in full screen made
  • How to split your iPad's Files screen so that you can view two Files windows Side-by-Side
  • How to split your Safari Screen on the iPad to view two pages side-by-side
Blog Articles
  • How you can sort the apps on your iPad or iPhone into Alphabetical order
  • How to see weather and other important information on your iPad Home screen
  • A hidden handy feature of your iPad and iPhone Home Screen
  • Using two apps or windows at once on the iPad - Split View and Slide Over
HOUSEKEEPING & TROUBLESHOOTING
Videos (for Online & Premium iTandCoffee Club members)
  • A look at iCloud in iPad, iPhone, Mac and Windows
  • Managing your iPad and iPhone Storage Premium members only
Handy Hints (for iTandCoffee Club members)
  • Are those Podcasts taking up precious space on your iPhone or iPad?
  • ​Cleaning up all those Podcasts that are using up space on your iPhone/iPad
  • ​How to ensure you don't waste your valuable Mobile Data
  • Managing the storage on your iPad and iPhone
  • Managing and monitoring your mobile data usage
  • What to do when your iCloud is full - Managing and upgrading your iCloud storage
  • How to delete all the mail messages in a mailbox
  • Backing up your iPad or iPhone to iCloud
  • Removing unwanted backups from your iCloud
  • How can I delete photos from my iPad and iPhone in bulk using a Windows computer?​​​
  • How to update and upgrade your iPad and iPhone
  • Freeing up space by cleaning up the Apps and Messages on your iPad and iPhone

Blog Articles
  • Are those Podcasts taking up precious space on your iPhone or iPad?
  • I am getting a 'storage full' message - how do I fix this?
  • Easy tracking of mobile data usage
  • Have you backed up your iPhone or iPad lately?
  • ​An easy way to free up space used by Messages and Apps on the iPhone and iPad
ibooks
Handy Hints (for iTandCoffee Club members)
  • Saving PDFs to your iPad or iPhone from Safari, Messages and Mail - then viewing your collection of PDFs
Blog Articles

  • ​iBooks is showing books that I don't actually have stored on my iPad (or iPhone)
icloud
Videos (for Online & Premium iTandCoffee Club members)
  • A look at iCloud in iPad, iPhone, Mac and Windows
  • iCloud Photos - Arguments for and against it (and how to set it up and use it) Premium members only
Handy Hints (for iTandCoffee Club members)
  • What to do when your iCloud is full - Managing and upgrading your iCloud storage
  • Making sure your contacts' email addresses are saved and shared between your devices
  • How can I find my muted iPhone in my house!?  I know it's here somewhere!
  • How can I reset my forgotten Apple password?   Where can I go to change this password?
  • Removing unwanted backups from your iCloud​
  • Resolving problem with signing in to iCloud or iTunes after activating two-factor authentication on another device
  • A great way of sharing your photos with others - no emailing or texting required!​
  • Backing up your iPad or iPhone to iCloud, and managing your iCloud storage
  • Answering your questions about iCloud Photo Library
  • Have you backed up your iPhone or iPad lately?
  • Share your iPhone and iPad photos using iCloud
  • The built-in password safe on your iPad and iPhone - where to find it, and how to see what passwords have been used multiple times
Blog Articles
  • ​How you can sync your iPhone and iPad photos (via iCloud) to a Windows computer
  • Please check your iCloud setup - not just for your own sake, but for the sake of your friends!
  • How to easily change your Apple ID's password (for iCloud, iTunes, App Store etc)
  • What to do about a case of iCloud Confusion in your family
  • ​Why does Apple's two factor authentication show I am a different location?  (In Melbourne, it shows I am in St Kilda)
  • Are you a bit (or a lot) bamboozled by iCloud? 
  • Have you got problems with iCloud - 'storage full' message, mis-directed messages, muddled Contacts and Calendar, and more?
  • Will my iCloud Backup blow my data limit?
  • Was iCloud to blame for this family's sad state of upheaval? 
  • A warning if you are considering changing the email address associated with your Apple iCloud account ... 
  • Is iCloud Safe?
  • When your iCloud gets crowded! The problem with sharing your iCloud ...
  • Who's got my iPhone?!!  Why are there strangers in my Photo Stream?
  • As the song goes, "Hey, you, get off of my iCloud!"
  • Apple has increased iCloud 20Gb storage tier
  • Be careful what you say in an iMessage.  Someone unexpected might be getting the message!
  • Is your iCloud set up correctly? (LinkedIn article)
  • How to find out if you have an iCloud backup - especially if your device has 'died'!
  • An important iPhone and iPad setting that you should ensure is turned on ...​
  • How a client lost all her Contacts information
  • Just one of the reasons I use OneDrive instead of iCloud Drive
  • How to resolve photo syncing and importing problems
  • Why your Contacts or Calendars may not be sync'ing across all devices​
ios updates and upgrades
Handy Hints (for iTandCoffee Club members)
  • iOS 11 is here - and new features and changes abound!
Blog Articles:
  • Is it time to upgrade to iOS 11 yet?  If you already have, you'll need to do this ...
INTERNET, MOBILE DATA (3G/4G), WI-FI, BLUETOOTH
Handy Hints (for iTandCoffee Club members)​
  • How to ensure you don't waste your valuable Mobile Data
  • ​Managing and monitoring your mobile data usage
  • Sharing content from one device to another using Airdrop
  • Stopping Facebook from autoplaying videos - and wasting your mobile data
  • Use your Personal Hotspot to provide mobile data to your Wi-Fi only device
  • Temporarily allowing mobile data and allowing/blocking phone calls when travelling.
Blog Articles:
  • What is causing my iPhone to blow my monthly mobile data limit?
  • ​A great smartphone feature for anyone who lives in a mobile 'black spot'
  • ​I turned on my data roaming and used 11MB in a flash  
  • A great new data usage 'stopwatch' for my iPad and iPhone
  • Have you turned off this data-gobbling feature of iOS 9?
  • My device shows the internet is working, but it is not!
  • How to tell Google to only search for 'recent' content, or only Australian content
  • Understanding NBN and VPN - two TLA's (three-letter acronyms) we are hearing a lot lately!
  • If you have been having trouble lately with your internet or with sending mail ...
  • If you use public WiFi, you should read this
  • Here's how to check if and when NBN is available to you​
  • When you have a problem with your Wi-Fi or device, check if this is the real problem ...
  • Why can't I get internet on my iPhone when I am away from home?
  • "iTunes used up all my mobile data!"  How to stop this from happening
ITUNES, APP STORE AND OTHER STORES
Handy Hints (for iTandCoffee Club members)
  • Send an iTunes gift from your iPhone or iPad
  • How do I stop all my kids games from appearing on my iPad and iPhone?
  • Managing subscriptions on your iPad and iPhone                    
  • How can I reset my forgotten Apple password?   Where can I go to change this password?
  • iTunes - Setting up automatic Wi-Fi sync'ing
Blog Articles
  • Purchased music won't download to my iPhone and my Apple TV doesn't show any music
  • Problem signing in to iTunes or iCloud on Apple TV or other i-Device after setting up two-factor authentication
  • "iTunes used up all my mobile data!"  How to stop this from happening
  • How your kids can by-pass the 'Ask to Buy' requirement of iCloud Family
  • It's now easier to check and manage your iTunes and App Store subscriptions
  • ​"I received an unexpected iTunes charge of $18.49 per month!"  How to cancel automatic payments
keyboard and typing
Videos  (for iTandCoffee Club members with Online or Premium membership)
  • ​Great Typing and Editing Tips for the iPad and iPhone​
Handy Hints (for iTandCoffee Club members)
  • How to 'undo' typing mistakes on the iPhone and iPad
  • ​Hidden keys on your iPad and iPhone keyboard
  • Setting up Typing Shortcuts so that you can avoid typing
  • How to 'undo' typing mistakes on the iPhone and iPad
  • Sending smiley faces in your emails and texts - Emojis
  • Discovering Predictive Text (new in iOS 8)
  • Finding the Caps Lock on your iPad's and iPhone's keyboard?
  • iOS 10 - Predictive Text gets smarter!
  • ​How to type without a keyboard on the iPad and iPhone (and then edit what is written)
  • Text editing is easy on an iPhone when you use your keyboard as a trackpad
  • A great time saver on your iPad and iPhone​
Blog Articles
  • ​Have you discovered this 'Undo' gesture on the iPad and iPhone?​
  • How can I type the first letter of a sentence as lowercase using my iPad's separate keyboard?
  • An easy solution for converting an audio recording to typed text
  • An easy way to change some text to uppercase, lowercase or mixed case on an iPad or iPhone
  • Now you can easily find the perfect emoji for any occasion
  • A lovely feature to use when sending a Message to someone special this Christmas
  • How can I type the first letter of a sentence as lowercase using my iPad's separate keyboard?
  • An easy solution for converting an audio recording to typed text
  • An easy way to change some text to uppercase, lowercase or mixed case on an iPad or iPhone
  • ​An emoji for every occasion
  • Stopping iPad or iPhone clicks when you tap keys on the keypad
  • Turn your iPad (or iPad) into a laptop by adding a Bluetooth keyboard
  • Keyboard Shortcuts on my iPhone really helped me while travelling
  • A great tip - convert an entire lowercase word to uppercase on your iPad and iPhone
  • How to type the 'Apple' symbol on your iPad or iPhone
  • Why is the microphone missing from my iPad or iPhone keyboard?
  • A really handy feature of iOS 12 makes editing your text much easier​
  • This makes editing your text much easier - how to move the cursor around on the iPad/iPhone
  • Quick and easy selection of a whole sentence or paragraph in iOS 13
  • Your iPhone (and iPad) can be your dictaphone - and save you lots of typing
  • Some super-handy keyboard shortcuts for Photos on the Mac
  • Easy filling out of PDF forms on an iPad, iPhone or Android device
  • An easy way to change some text to uppercase, lowercase or mixed case on an iPad or iPhone​​
KIDS ON TECHNOLOGY
Handy Hints (for iTandCoffee Club members)
  • ​Restricting what websites kids can see on i-Devices
  • Family fun with Pictionary - using an iPad and Apple TV
  • How do I stop all my kids games from appearing on my iPad and iPhone?
  • Setting up Parental Controls on an iPad, iPod Touch, iPhone
  • How to retrieve a forgotten Restrictions passcode for an iPad, iPhone or iPod Touch
  • How your kids can by-pass the 'Ask to Buy' requirement of iCloud Family
  • Hiding purchased apps in your App Store purchases - so that kids can't bypass 'Ask to Buy'
  • Here's what you need to do when setting up an iPad or iPhone for a child
  • How to lock a child (or anyone else) into a single app on an iPad or iPhone (or iPod Touch)
  • ​Here's how you can stop your child from changing their device password (and recording their fingerprint on your own)!
  • Setting time limits on your child's App usage by day on week
​​Blog Articles
  • ​How is my child getting around the Screen Time app limits?
  • Can children hide their browsing history by using DuckDuckGo?
  • Can predators get to your kids through the games on their devices?
  • Can your child 'hide' their web tracks using 'Private Browsing'?
  • Controlling whether apps automatically appear on your iPad or iPhone
  • Family fun with Pictionary - using an iPad and Apple TV
  • Free videos and guide - Setting up Parental Controls on an iPad, iPod Touch, iPhone  
  • Google's parental controls now available in Australia
  • Here's a checklist for setting up your child's school iPad (and their iPhone!)             
  • ​Here's how you can stop your child from changing their device password (and recording their fingerprint on your own)!
  • Here's what you need to do when setting up an iPad or iPhone for a child
  • Hiding purchased apps in your App Store purchases - so that kids can't bypass 'Ask to Buy'
  • How can I stop my child re-downloading TikTok after I remove it from his device (since he doesn't have to 'Ask to Buy') ?
  • How do I stop all my kids games from appearing on my iPad and iPhone?
  • How to lock a child (or anyone else) into a single app on an iPad or iPhone (or iPod Touch)
  • How to retrieve a forgotten Restrictions passcode for an iPad, iPhone or iPod Touch
  • How to set different time limits on your child's i-Device based on day of week
  • How your kids can by-pass the 'Ask to Buy' requirement of iCloud Family
  • Local council promotes Instagram competition for 8-12 year olds             
  • Now is the time to set up iCloud's 'Family Sharing' for your family - and take back control of the kids' technology
  • Parents - check your kids' devices for these dangerous apps
  • Parents, please check if your child is using this app!
  • Read this article - then make sure you block adult content on your child's (and your own) iPad, iPhone, iPod Touch and computer    ​
  • Restricting what websites kids can see on i-Devices
  • Setting Parental Controls on YouTube - both in the App and in Safari             
  • Setting up Parental Controls on an iPad, iPod Touch, iPhone
  • Some answers to questions from parents about Clash of Clans, Minecraft, Youtube, Netflix and other apps that kids use
  • Three great tips for parents from a psychologist and cyber expert
  • Why parental controls did not stop inappropriate content on my child's iPad.  Beware!  
  • Worried about your young teen's online safety?  Here's a book they (and you) MUST read.  ​
Health and lifestyle
Blog Articles
  • How your iPhone can assist in an emergency
  • ​An important medical alert about the iPhone 12
  • ​How your mobile phone can help you check if you were at a COVID exposure location
  • ​Your iPhone can provide essential information about you in an emergency - and allow it to be easily returned to you if lost
  • If my phone is in Do Not Disturb mode, will I still get any Government & Emergency Alerts?
  • An app we should all have on our mobile phones
  • How to automatically translate a web page that is in another language - on mobile devices
  • Listen to and record radio from anywhere with this app
  • Your iPhone and iPad is now an amazing measuring tool
  • Apps that help you report 'goings on' - wherever you are
  • Futuristic Cooking - Browse, Sync, Cook …
  • What a lovely app, encouraging you to take time away from your tech!
  • A handy app that warns when it is about to rain
  • A handy app for working out a meeting time for different time zones
  • This app, and the people that register on it, are saving lives
  • Easy filling out of PDF forms on an iPad, iPhone or Android device
mail
Videos (for iTandCoffee Club members with Premium or Online membership)
  • Outlook for the iPad and iPhone
  • Getting that Mail under Control Premium members only
  • ​Getting Mail to Sync between your devices Premium members only
Handy Hints  (for all iTandCoffee Club members)
  • Setting up an email signature to Mail or Outlook on your iPad or iPhone
  • How to save an email as a PDF
  • How to send a document from Pages on the iPad and iPhone
  • ​Quick access to Drafts in Mail on iPad & iPhone 
  • How to create a PDF from an email's contents
  • Quickly save the date received in an email - and set up an event in your calendar
  • A handy email feature: 'Send Again'
  • Saving photos, PDFs and documents received in Mail on the iPad and iPhone
  • Changing the 'Send from my iPad' (or 'Send from my iPhone') signature in your Mail
  • Saving PDFs to your iPad or iPhone from Safari, Messages and Mail - then viewing your collection of PDFs
  • How to delete all the mail messages in a mailbox
  • How to get back your Inbox when it goes missing in Mail!
  • Making sure your contacts' email addresses are saved and shared between your devices
  • Where has my trash can gone in Mail?
  • Sending an individual photo from the Photos app
  • Send several photos from the Photos app
  • Making sure your email with photos is not too large
  • How to stop your Mail app from grouping your iPad and iPhone emails
  • Now you can delete all mail messages in a mailbox in iOS 9.3
  • Sign documents - right on your iPad and iPhone!
  • How to email a group of Contacts in the Mail app
  • Managing mail on your iPad and iPhone     
  • Save any email as a PDF in iOS 10    
  • Organising your mail - how to create Mailboxes, file your mail, and a great new feature of iOS 10
  • Save any email as a PDF in iOS 10
  • iOS 10 - Quick viewing of all 'Unread' mail
  • My Inbox has disappeared in Mail on my iPhone!
  • Tell Siri to remind you about an email, text, web content - anything!
  • 'Swipe' gestures for deleting, marking and flagging emails
  • Move a draft email out of the way to look at other mail 
  • Why your emails sometimes disappear unexpectedly  ​
  • Scanning a document directly into a Mail message in iOS 13
  • How to stop Mail from showing old or incorrect email addresses in the suggestions
  • Signing and returning a document on your iPhone or iPad - without printing!
  • How to re-schedule a received email in Outlook app for iPhone and iPad
  • How to ensure your email’s images are not too large
  • How to replace the archive box with a bin in the Mail app (especially for Gmail accounts)
Blog Articles
  • How to add a link to some text in an email - in Mac Mail and Outlook for Windows or Mac
  • When I try to send a PDF in Mail, it seems to be an image instead
  • Setting up a mail signature on the iPad and iPhone - in both Mail and Outlook
  • Some reasons why I use the Outlook app for my mail on the iPad and iPhone
  • How can I save the contact details of someone who has emailed me?
  • How do I save an image (or video) received in an email to my Photos library?
  • Turn an email - or anything else - into a PDF on the iPad and iPhone
  • How do you get back to the top of your Inbox really quickly
  • Where is my Bin in Mail on the iPhone (or iPad)? I have a box instead
  • A feature so many of us have been waiting for in iOS Mail ... 
  • A great new feature of Mail is sooooo handy!
  • Auto-Forwarding your Bigpond POP emails to your new email account
  • Changes to Telstra's Bigpond Mail - how to update your iPad, iPhone and Mac
  • Have you received any of these emails recently?
  • Here's a really handy Mail tip for iPad and iPhone users ...
  • Here's the app I now use instead of the Mail app on iPad and iPhone - and why I changed
  • Hotmail emails are not being received from a particular sender
  • How a client lost all her Contacts information when her Mail disappeared
  • How and where to save email attachments (and create PDFs from web pages) on your iPad and iPhone
  • How good are you at spotting a scam email?  Test yourself here
  • How I ensure that I am not 'locked out' of my mail account when I travel?
  • How to make sure you receive a special notification about an important email​
  • How to send an email in a different language - when you don't speak that language!
  • How do I sent a Pages document from my iPad and iPhone?
  • How to set up an 'out of office' reply for iCloud Mail         
  • How to set up your new Gmail or Outlook email account so that it retrieves your POP email from Bigpond, Optusnet, Primus, iiNet, Netspace, etc
  • How to stop Mail from showing old or incorrect email addresses in the suggestions
  • If you have been having trouble lately with your internet or with sending mail ...
  • Managing all that Junk
  • My Inbox has disappeared in Mail on my iPhone!
  • Organising your Mail has been made easier in iOS 10
  • Setting up Telstra Bigpond email to sync between devices
  • Stop Outlook mail going to junk (for outlook.com, hotmail.com and live.com email addresses)
  • ​Why can't I send my Bigpond email when I am in Hong Kong?  
  • Why you should think twice before unsubscribing from Junk emails
maps
Handy Hints (for iTandCoffee Club members)
  • Some great tips for using Maps
  • Getting directions with Maps - without typing a thing!  Your built-in SatNav!
Blog Articles
  • ​I lost my car today! Here's how I quickly found it again
  • How do I tell Siri my new address so that directions and 'time to home' are accurate?
  • My iPhone is not saving away my 'parked car' location
messages
Handy Hints (for iTandCoffee Club members)
  • Dealing with a phone call you can't answer - quickly send a message to the caller
  • Solving iMessage woes across multiple devices
  • Muting certain 'conversations' in Messages on your iPad and iPhone
  • Saving PDFs to your iPad or iPhone from Safari, Messages and Mail - then viewing your collection of PDFs
  • Forcing a message to send as an SMS instead of an iMessage
  • Why do I only receive my messages when I am connected to WiFi?
  • iOS 10 - Lots of fun changes to Messages
  • Tell Siri to remind you about an email, text, web content - anything!
  • Group conversations in Messages - name your group and manage members, notifications and more
  • Viewing, saving and deleting images received in Messages
  • Share your current location in a Message
  • Sending an individual photo from the Photos app
  • ​Send several photos from the Photos app
  • Sending smiley faces in your emails and texts
  • Sending a special animation with your Message - a heart, balloons, fireworks and more    
  • How to ensure you can receive all Messages - including SMS's  - on your iPad and Mac    
  • Controlling what notifications are visible on your Lock Screen​
  • A lovely feature to use when sending a Message to someone special
  • Discovering 'People' in Photos, messaging groups, and making sure your messages are private​
Blog Articles
  • Images in Messages are always of low quality - how do I make them better (or vice-versa)?
  • How to prevent your private messages from showing when your screen is locked?
  • Now you can easily find the perfect emoji for any occasion
  • A lovely feature to use when sending a Message to someone special this Christmas
  • When I send a message to a friend, she doesn't hear a Notification
  • How to send a message in a different language - when you don't speak that language!
  • ​Making sure that your contacts' names appear in the Messages and Phone apps when you travel OS
  • Why don't certain iPhone messages arrive until I am connected to WiFi?
  • Managing all that Junk
  • If you change from an iPhone to another type of phone, you MUST do this ...
  • Extracting a record of your Messages (or other data) from your iPhone or an iTunes backup
  • Does your Messages provide 'read receipts' to those who message you?​
  • Beware of text messages that appear in 'legitimate' conversations
  • An easy way to free up space used by Messages and Apps on the iPhone and iPad
  • Blocking scam callers / texters - and a new feature to help with this problem
  • A lovely feature to use when sending a Message to someone special this Christmas
​
music
Handy Hints (for iTandCoffee Club members)
  • How to create a music playlist on your iPad and iPhone
Blog Articles
  • Purchased music won't download to my iPhone and my Apple TV doesn't show any music
  • Problems with syncing music across family devices
notes
Videos  (for iTandCoffee Club members with Online or Premium membership)
  • The Amazing Notes App on the iPad and iPhone (2nd run, including new features not covered in previous session) ​
Handy Hints (for all iTandCoffee Club members)
  • Storing your recipes in Notes - and creating a folder/subfolder structure
  • Locking a Note to protect is content
  • How to Pin a Note to the top of your list of Notes
  • Have your upgraded your Notes app on your iPad and iPhone?  Here's how to use it.
  • The new Notes features in iOS 9.3 - Note passwords, and sort by name
  • Shared Note - share your Notes with others in iOS 10
  • Family fun with Pictionary - using an iPad and Apple TV
  • Make sure you take a look at these great features of the Notes app
Blog Articles
  • Storing your recipes in Notes - and creating a folder/subfolder structure
  • I can't remember the password for a Note on my iPad, but can open it using Touch ID on my iPhone​​
  • ​You can now set a passcode on individual Notes, and sort by Note Title
  • ​How to Pin a Note to the top of your list of Notes​​
  • Notes app does not have the new features on the iPhone and iPad​​
Pages
Videos  (for iTandCoffee Club members with Online or Premium membership)
  • A look at Pages on the iPad and iPhone
Handy Hints (for all iTandCoffee Club members)
  • How to add a page number in Pages for iPad and iPhone
  • How to add and remove pages in a Pages document on the iPad, iPhone and Mac​
  • How to send a document from Pages on the iPad and iPhone
Blog Articles
  • How to add and remove pages in Pages on the iPad, iPhone and Mac
  • ​How to add a page number in Pages for iPad and iPhone
phone, Facetime
Handy Hints (for iTandCoffee Club members)
  • Controlling phone calls to other Apple devices
  • ​Dealing with a phone call you can't answer - quickly send a message to the caller
  • Find your ringing phone in your handbag
  • Setting up your 'favourite' Contacts
  • Saving a photo you see in Facebook on your iPad or iPhone
  • Some Special Tricks for your iPhone's Sleep Switch
Blog Articles
  • ​Revert to full screen for incoming phone calls on iPhone
  • Why are some of my phone calls going direct to Voicemail and without any rings?
  • Did anyone else notice this recent change to Telstra Voicemail?
  • How to check which mobile provider offers the strongest signal at your location
  • My iPhone keeps disconnecting calls - what can I do?
  • Does your iPad or Mac ring when your iPhone rings? Do you want to turn this off?​
  • A great smartphone feature for anyone who lives in a mobile 'black spot'
  • ​How to extend the number of rings before your phone goes to voicemail
  • Making sure that your contacts' names appear in the Messages and Phone apps when you travel OS
  • Checking your voicemail when you don't have access to your regular phone or SIM     
  • Why are my iPhone messages coming as texts instead of voicemail?​
  • Stop your iPhone or iPad from going to sleep so quickly, and delay how quickly it requests your passcode
  • How do I hang up an iPhone call?  Where is the red 'hang up' button?
  • When my daughter 'Facetimes' me, both my work and home mobile phones rings​
  • Blocking scam callers / texters - and a new feature to help with this problem​
photos and videos
Videos  (for iTandCoffee Club members with Online or Premium membership)
  • Taking great photos with the iPhone and iPad
  • Organising your photos on the iPad and iPhone ​
Handy Hints (for iTandCoffee Club members)
  • ​How to combine several videos into one on the iPhone and iPad - using iMovie
  • How to trim a video on the iPad and iPhone
  • How to make a photo that you see in Photos into your Wallpaper (iPad and iPhone)
  • ​​How to change the 'Key Photo' for a Live photo
  • ​​Deleting iPhone and iPad photos in bulk using a Mac
  • Scanning old photos - the easy way
  • How to get photos out of iCloud 
  • ​Take a photo while you are videoing
  • Take a photo of whatever is on your screen - screenshots
  • Saving a photo you see in Facebook on your iPad or iPhone
  • A great way of sharing your photos with others - no emailing or texting required!
  • A great feature of iOS Photos - the People album​
  • Viewing, saving and deleting images received in Messages
  • Discovering 'People' in Photos, messaging groups, and making sure your messages are private
  • Share your iPhone and iPad photos using iCloud
  • Creating an Album in Photos on your iPad and iPhone
  • Sending an individual photo from the Photos app
  • Send several photos from the Photos app
  • Saving photos and documents received in Mail on the iPad and iPhone
  • Separately control focus and light in the Camera app
  • Scan your credit card and avoid typing in the details
  • Taking better photos with your iPhone and iPad
  • Camera and Photos: Quickly taking a photo on your iPhone or iPad
  • Accessing the Camera App from the Lock screen
  • How to see your iPad and iPhone photos presented on a map
  • Getting edited iPhone (or iPad) photos across to your computer using iCloud Shared Streams
  • iOS 10 - Accessing the Camera App from the Lock screen
  • iOS 10 - Draw and write on photos + a new 'Edit' symbol
  • Separately control focus and light in the Camera app
  • Hiding photos from your timeline in the Photos app
  • How to access 'edit' options for photos on your iPad and iPhone
  • Search for your photos by location, date, object and more
  • Tag your Favourite photos and view all of them in one place!
  • Getting back a photo or video that was accidentally deleted
  • Taking better photos with your iPhone and iPad
  • Sending an individual photo from the Photos app
  • Importing iPad and iPhone photos to a Windows computer
  • How can I delete photos from my iPad and iPhone in bulk using a Windows computer?
  • Scanning a document directly into a Mail message in iOS 13
  • Photos vs Albums in the Photos App
  • How to ensure your email’s images are not too large
  • How to change the date of a photo on your iPhone or iPad
Blog articles:
  • Easily combine multiple videos into a single video on the iPad and iPhone
  • How to trim a video on the iPhone and iPad
  • ​Have you added the built-in QR scanner to your iPhone's Control Centre?
  • ​How to download a YouTube video to your iPhone or iPad
  • ​How you can sync your iPhone and iPad photos (via iCloud) to a Windows computer
  • Photos from iPhone are in HEIC format. How can they be used on Windows?
  • Here's an app for scanning old slides
  • How to blur the background of a photo after it has been taken
  • How do I save an image (or video) received in an email to my Photos library?
  • Are you planning to organise all those old photos over Christmas? There's a great app for that!
  • You can now add captions to your photos on the iPad, iPhone and Mac
  • How to set the date on a scanned photo - on Windows, Mac, iPad, iPhone, Google Photos
  • Sharing an Album of photos - from your iPad or iPhone
  • Turning a photo into a Wallpaper from the Photos app on the iPad and iPhone
  • A really useful feature I just discovered in the Photos app
  • Are your 'bursts' of photos causing your iPad, iPhone or Mac to 'burst its storage banks'?
  • Can I change the date of a photo so it appears in the correct Year in Apple's Photos app?
  • Do you hate having to scan and send documents?
  • Farewell to Apple's Photo Books. Here's our favourite service for making these books - for any computer/tablet
  • For those who are looking to organise all those old photos - there's a great app for that!
  • Great slideshows for learning all about taking and managing photos on your iPad and iPhone
  • Have you discovered 'app extensions'?  Here are some really great extensions for the Photos app.
  • How Apple's Photos app 'saved the day'!
  • How can I print several photos on a single page from my iPad or iPhone
  • How do I delete all of the photos or files that I have accidentally uploaded to Google
  • How to add music to a Photos slideshow when you have Apple Music
  • How to change the 'Key Photo' for a Live photo on the iPhone or iPad
  • How to change the date of a scanned photo on your iPhone or iPad, Mac and in Google Photos
  • How to resolve photo syncing and importing problems
  • I seem to get two copies of photos on my iPhone when HDR is on
  • iOS 9 offers a new way of deleting photos in bulk from your iPad and iPhone
  • My first iMovie video on my new iPhone 6 Plus!
  • One of the most important things to do to take a good photo 
  • Options for scanning photos, annotating photos and other great tips
  • How to adjust iPad and iPhone images sizes for sending or any other purpose
  • Password Keeper apps for iDevices​
  • Trying out some interesting new Photo Book options
  • Turning off automatic uploading of mobile device photos to Google Photos
  • What is the difference between the Photos and Albums views in the Photos App
  • Why are there two copies of some photos on my iPhone
Productivity
Videos  (for iTandCoffee Club members with Online or Premium membership)
  • Getting Organised using the iPhone and iPad
  • Filing Stuff on the iPad and iPhone
  • Ditch that scanner - great solutions for scanning and signing documents, and scanning photos using your iPhone and iPad
  • Meet your Personal Assistant Siri
  • Great Typing and Editing Tips for the iPad and iPhone
  • My top tech tips for an organised life Premium members only
​​Handy Hints (for iTandCoffee Club members)
  • How to add a page number in Pages for iPad and iPhone
  • ​How to print, send or save part of a PDF document
  • An app that makes it easy to fill in PDF forms
  • Scanning a document directly into a Mail message
  • Signing and returning a document on your iPhone or iPad - without printing!
  • Create a PDF from an email (or anything else) on your iPad and iPhone
  • How to Split your iPad screen to see more than one App
  • How to split your Safari Screen on the iPad to view two pages side-by-side
  • How to split your iPad's Files screen so that you can view two Files windows Side-by-Side
Blog articles:
  • Sharing a Reminder list can be really useful
  • How do I sent a Pages document from my iPad and iPhone?
  • Did you know you can easily sign documents on your iPhone and iPad?
  • How to sign a document that is not in PDF format on your iPad and iPhone
  • Your iPhone (and iPad) can be your dictaphone - and save you lots of typing
  • Using two apps or windows at once on the iPad - Split View and Slide Over
Videos  (for iTandCoffee Club members with Online or Premium membership)
  • Taking great photos with the iPhone and iPad
  • Organising your photos on the iPad and iPhone ​​
safari / Chrome / Web browsing
Handy Hints (for iTandCoffee Club members)
  • How to split your Safari Screen on the iPad to view two pages side-by-side​
  • How to enable Safari Extensions 
  • Viewing two Safari pages/tabs at once on your iPad
  • Understanding 'Private Browsing Mode' of Safari on your iPad and iPhone
  • Turning your favourite web page into an 'app' on your Home Screen
  • Make sure Safari on your iPhone and iPad is warning you about suspect websites
  • Tell Siri to remind you about an email, text, web content - anything!
  • Accessing your favourite Safari pages really quickly, with one tap on the Home screen
  • Viewing two Safari pages/tabs at once on your iPad
  • How to ensure that your searching on Safari is always private    
  • Why is the bar at the top of Safari dark instead of light?
  • Scan your credit card and avoid typing in the details
  • Quickly add a web page to your set of Favourite pages    
  • View a web page in 'desktop' format on your iPhone
  • An easier way to close those tabs in Safari
  • Viewing and managing multiple web pages in Safari
  • Searching for text on a Safari page on your iPad or iPhone    
  • Quickly get back a Safari web page you accidentally closed    
  • Quickly close all open tabs in Safari on an iPad or iPhone
  • How do you get your Favourite websites to appear under the Search field in Safari on the iPad    
  • How to limit the web pages returned in Safari to just recent and/or Australian pages    
  • "My Safari uses Yahoo (or Bing) - how can I make it use Google?"
  • Navigating when on Safari 
  • Where do my Safari Downloads go on the iPad / iPhone?​
Blog Articles​
  • Turning your favourite web page into an 'app' on your Home Screen
  • When I download something in Safari on my iPhone or iPad, where does it go?
  • Links that I click open as a narrow Safari window instead of in full screen
  • Make sure you take notice if you see this warning in Safari
  • ​How to send an email in a different language - when you don't speak that language!
  • How to ensure you can always track what websites your kids have visited on an iPad, iPhone and iPod Touch
  • Safari keeps trying to fill in fields using my Contacts - and it's driving me crazy
  • Do 'autoplay' videos drive you crazy in Safari? Here's how to stop them
  • When I download something in Safari on my iPhone or iPad, where does it go?
  • Beware of fake 'support' phone number in Google results
  • ​A handy feature of the iOS Safari app - Split View
  • ​How to tell Google to only search for 'recent' content, or only Australian content
Screen Time
Handy Hints (for iTandCoffee Club members)
  • Setting time limits on your child's App usage by day on week
Blog Articles
  • How is my child getting around the Screen Time app limits?
  • ​Amazing new Parental Controls are coming to Apple mobile devices - and here's how to learn about them
  • Here's how you can stop your child from changing their device password (and recording their fingerprint on your own)
  • Now is the time to set up iCloud's 'Family Sharing' for your family - and take back control of the kids' technology
  • How to set different time limits on your child's i-Device based on day of week
  • Apple has just added a new feature to Screen time
SECURITY, PRIVACY AND ONLINE SAFETY
Handy Hints (for iTandCoffee Club members)
  • Stopping your iPhone or iPad from going to sleep so quickly, and delaying how quickly it requests your passcode
  • Can others easily see your passwords on your iPad/iPhone?
  • How can I reset my forgotten Apple password? Where can I go to change this password?
  • Setting up Parental Controls on an iPad, iPod Touch, iPhone - Free Guide
  • Make sure Safari on your iPhone and iPad is warning you about suspect websites
  • How to retrieve a forgotten Restrictions passcode for an iPad, iPhone or iPod Touch
  • Help! My iPad's Safari has been locked by 'ransomware'. 
  • How to auto-fill SMS verification codes
  • The built-in password safe on your iPad and iPhone - where to find it, and how to see what passwords have been used multiple times
Blog Articles
  • How to unlock your iPhone with your Apple Watch when wearing a mask - and ensure your Watch is secure
  • How to easily change your Apple ID's password (for iCloud, iTunes, App Store etc)
  • I keep getting  a message showing a sign-in is requested from a strange location.
  • How your iPhone and iPad can show which of your passwords have been compromised
  • How to prevent your private messages from showing when your screen is locked?
  • A new feature of the iPhone and iPad helps you protect your privacy - Approximate Location
  • A sad tale of the cost of a lost password - and how to avoid a similar fate
  • I can't remember the password for a Note on my iPad, but can open it using Touch ID on my iPhone
  • Please do not call the number on your screen!
  • Password Keeper apps for iDevices
  • Something to consider if your kids know your iPad or iPhone passcode
  • A video that answers the question, "Where do I safely store all my passwords?".
  • When a strange message appears in Facebook on your iPhone/iPad, and you don't want to press OK
  • How to stay safer online - adding an extra layer of protection
  • Please do not call the number on your screen!
  • I keep getting  a message showing a sign-in is requested from a strange location.  (In Melbourne, it shows St Kilda.)
  • Can predators get to your kids through the games on their devices?
  • An important warning about a new Snapchat feature that could put your child in danger
  • Some information for travellers about iMessage and safe internet usage
  • Make sure 'Airdrop' is secured on your iPad, iPhone, iPod Touch and Mac
  • When a disgusting message or photo pops up on your iPhone or iPad!  How did that happen?
  • Parents, please check if your child is using this app!
  • Scamwatch: Beware of the Parking Fine scam email
  • ​Scam alerts!
  • New Wi-Fi flaw leaves nearly every internet-connected device vulnerable
  • Can your bank account be accessed by someone who has stolen your mobile number?
  • Can you spot which of these emails is real, and which is a scam?
  • Your iPad and iPhone can now auto-fill those SMS verification codes - here's how
  • Here's how you can stop your child from changing their device password (and recording their fingerprint on your own
  • Something you MUST do before transferring money to someone's bank account
  • ​Why you should think twice before unsubscribing from Junk emails
  • Please check your iCloud setup - not just for your own sake, but for the sake of your friends!
  • Beware of text messages that appear in 'legitimate' conversations
  • Blocking scam callers / texters - and a new feature to help with this problem
  • Finding out what passwords are stored by your iPhone, iPad or Mac - and seeing which ones are re-used or weak
siri, Voice
Videos (for iTandCoffee Club members with Premium or Online membership)
  • ​Meet your Personal Assistant Siri
Handy Hints (for iTandCoffee Club members)
  • Transcribing audio using your iPad or iPhone
  • ​How you can get Siri to read your screen's contents ...
  • ​Set alarms without typing
  • Quick Conversions with Siri
  • Let Siri know who you are so that 'she' can help you better
  • Tell Siri about your relationships - then you can say 'Call my mum' or 'text my husband'
  • Getting directions with Maps - without typing a thing!  Your built-in SatNav!
  • My most frequently used Siri commands
  • Helping Siri understand your pronunciation of names
  • Siri can have a male voice
  • Tell Siri to remind you about an email, text, web content - anything!
  • Using your iPad or iPhone as your alarm clock - setting alarms is so easy
  • Helping Siri understand your pronunciation of names
  • How to correct Siri when she hears instructions incorrectly ​
  • Create and send a voice memo from your iPad or iPhone
Blog Articles:
  • I lost my car today! Here's how I quickly found it again
  • How do I tell Siri my new address so that directions and 'time to home' are accurate?
  • Siri is just too loud - how do I turn 'her' down?
  • Meeting Siri - and making sure she understands you correctly
  • My iPhone reads and sends emails and texts, sets reminders, calls the kids to dinner - all hands free
  • How to quickly correct Siri when she (or he) mis-hears you​
  • Siri is just too loud - how do I turn 'her' down?
SOUNDS, NOTIFICATIONS
Handy Hints (for iTandCoffee Club members)
  • Transcribing audio using your iPad or iPhone
  • ​A guide to Sounds, Notifications and Do Not Disturb on your iPad and iPhone
  • How to quickly turn off Notifications​
  • Now you will be able to find your ringing phone in your handbag 
  • Getting rid of those annoying notifications!
  • How to include extra 'widgets' in your Notification Centre
  • Controlling what notifications are visible on your Lock Screen
  • Controlling Facebook notifications about birthdays and events
  • Using your iPad or iPhone as your alarm clock - setting alarms is so easy
  • iOS 10 - Major changes to Notification Centre, Spotlight Search and Lock Screen
  • Find your ringing phone in your handbag
  • Muting certain 'conversations' in Messages on your iPad and iPhone
  • How to hide Notification previews to protect your security and privacy
Blog Articles
  • A handy feature of my AirPods - Announce Messages
  • How to listen on your AirPods when watching your Apple TV
  • How to use your AirPods/earphones to test your hearing
  • This feature of AirPods Pro help you get a good night's sleep (and maybe save your marriage!)
  • An easy solution for converting an audio recording to typed text
  • When I send a message to a friend, she doesn't hear a Notification
  • AirPods Pro won't pair with any of my devices - case shows an orange light
  • A handy new feature for stopping your iPhone and iPad from disturbing you​
  • What to do when your iPhone is getting someone else's Instagram notifications
  • How to change the default Alarm sound on your iPad and iPhone
  • How to extend the number of rings before your phone goes to voicemail
  • How to quickly turn off those Notifications that pop up on your iPhone or iPad
  • If my phone is in Do Not Disturb mode, will I still get any Government & Emergency Alerts?
  • How to stop your iPad (or Mac) ringing when your iPhone rings
  • Stopping your iPhone and iPad from disturbing you - for a limited time only
travel
Handy Hints (for iTandCoffee Club members)
  • Phone and text access while travelling overseas
  • Have you discovered this great feature of the TripAdvisor App?
  • Temporarily allowing mobile data and allowing/blocking phone calls when travelling.
Blog Articles
  • Exciting news about Google Translate - just in time for school holiday travel to foreign lands!
  • How to keep in touch by phone while travelling overseas     
  • iPhone tip: How to dial an overseas number that has a '+' at the start     
  • Apple SIM provides data for travellers in 90 countries     
  • So many ways to keep in touch from the other side of the world using your iPad and iPhone     
  • Some warnings about using Wi-Fi when travelling - even Hotel Wi-Fi     
  • A really handy app for travellers
  • Checking your voicemail when you don't have access to your regular phone or SIM     
  • Making sure that your contacts' names appear in the Messages and Phone apps when you travel OS     
  • Why don't certain iPhone messages arrive until I am connected to WiFi?     
  • I turned on my data roaming and used 11MB in a flash      
  • For travellers: how to get SatNav on your iPhone or iPad when you don't have internet     
  • Client Question:  Why can't I send my Bigpond email when I am in Hong Kong?   
  • How to get access to Australian content when you travel - while keeping your online world secure   
  • Great ways of adding more storage to your iPad and iPhone - especially when you travel       
  • Here's a handy app for when you travel - especially by train     
  • A great accessory for travelling with your iPhone and iPad - battery charging, backup and extra storage for your i-Device
  • Some great news for travellers who want internet on the go
  • Some information for travellers about iMessage and safe internet usage
troubleshooting
Handy Hints (for iTandCoffee Club members)
  • Stop your iPhone or iPad from going to sleep so quickly, and delay how quickly it requests your passcode
  • How do I quickly fix a mis-behaving app on my iPad and iPhone, or a device that is mis-behaving in general?
  • How to get back your Inbox when it goes missing in Mail!
  • Where has my trash can gone in Mail?  There is a box instead
  • How can I find my muted iPhone in my house!?  I know it's here somewhere!
  • How can I reset my forgotten Apple password?   Where can I go to change this password?
  • How do I stop all my kids games from appearing on my iPad and iPhone?
  • Phone and text access while travelling overseas
  • Change the 'Press home to unlock' feature of iOS 10
  • Managing the storage on your iPad and iPhone
  • How to retrieve a forgotten Restrictions passcode for an iPad, iPhone or iPod Touch​
  • Freeing up space by cleaning up the Apps and Messages on your iPad and iPhone
  • How to work out what Apps are using all your battery - and to stop 'background' use
Blog Articles
  • ​Are those Podcasts taking up precious space on your iPhone or iPad?
  • I am getting a 'storage full' message - how do I fix this
  • How to extend the number of rings before your phone goes to voicemail
  • Great ways of adding more storage to your iPad and iPhone - especially when you travel  
  • Are you backing up your iPad and iPhone?  If not, read this!
  • Clearing out your iPhone's or iPad's memory (RAM) may help if it is mis-behaving
  • Features of iOS 10 that you won't find on an iPhone 5 or 5C
  • I keep getting  a message showing a sign-in is requested from a strange location.  (In Melbourne, it shows St Kilda.)
  • Problem signing in to iTunes or iCloud on Apple TV or other i-Device after setting up two-factor authentication​
  • What to do when your iPhone is getting someone else's Instagram notifications
  • My Inbox has disappeared in Mail on my iPhone!
  • When your device misbehaves after the 12 month warranty is up ...
  • What is causing my iPhone to blow my monthly mobile data limit?
  • Determining what apps are draining your battery - and stopping 'background' battery use
  • What to do if your iPad or iPhone won't connect to the internet
​
Wi-fi / internet
Handy Hints (for iTandCoffee Club members)

Blog Articles
  • How to stop your iPhone constantly popping up a message about joining a nearby network
  • How to stop your iPhone and iPad from joining the wrong Wi-Fi network
  • Easy tracking of your mobile data usage
  • What is causing my iPhone to blow my monthly mobile data limit?
  • How to ensure the arrival of NBN has minimal impact on the devices in your home
  • What to do if your iPad or iPhone won't connect to the internet
  • Quickly switching Wi-Fi networks from Control Centre

​

27 Sycamore St, Camberwell, Victoria Australia
(also located in 
Daylesford)

​​Call  +61 444 532 161  or  1300 885 420

​to book an appointment or class, or to enquire about our services and products


Seniors Card Welcome
SENIORS CARD WELCOME HERE:
Seniors Card holders qualify for a 10%* discount on eligible classes booked and paid for online. 
To activate the discount at the time of booking, select Redeem Coupon or Gift Certificate and enter 10OFFSEN before selecting Pay Now
Seniors can also save $5** on the first full hour of appointments booked online. Enter Coupon Code of 
BASEN5 when booking to receive this discount.
* Some heavily discounted classes are excluded from the 10% class discount offer.
** Where more than one type of discount is available, only one type of discount can be used.

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