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Tips, Tricks and Articles about your Technology

iPad, iPhone, Mac, Windows, Android, Office 365, Google services, iCloud, OneDrive, Dropbox, Apps, Social Media, Zoom, and more.

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15/6/2017 1 Comment

Hotmail emails are not being received from a particular sender

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A client of iTandCoffee contacted us today about a problem she was having with her Hotmail email.  A friend of this client had sent several emails, but none had been received in her Hotmail email inbox.

Our client and her friend had checked and double-checked to make sure that the email address was correct and that the email was in the sender's 'Sent' mail.

After a check of our client's Hotmail (Outlook) account, we discovered that the sender was in the list of 'blocked' email addresses.  This was preventing any email from that person from reaching the client's inbox.

Removal of the 'blocked' email address fixed the problem.

Below is an article that describes how to look at and modify your 'junk' and 'blocked' mail settings for hotmail/outlook email addresses.                                                         ​
  • Block or allow (junk email settings) - Office Support      

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Related Handy Hints and Articles - For iPad and iPhone 

Handy Hints  (for iTandCoffee Club members - find out more about The Club here)
  • Quick access to Drafts in Mail on iPad & iPhone ​
  • 'Save The Date' provided in an email or message
  • A new email feature - 'Send Again'  ​
  • How can I save documents and photos that I get in emails?
  • Getting rid of the 'Sent from my iPad' and 'Sent from my iPhone' ​
  • Saving PDFs to your iPad or iPhone
  • Saving email addresses received in emails to Contacts
  • My iPhone (or Mac) knows people's email addresses but my iPad doesn't!
  • Where has my trash can gone for my Gmail Mail?
  • Sending an individual photo from the Photos app
  • Sending several photos from the Photos app
  • Making sure your email with photos is not too large
  • Viewing other emails while drafting a new email
  • How to stop your Mail app from grouping your iPad and iPhone emails
  • Now you can delete all mail messages in a mailbox
  • Sign documents - right on your iPad and iPhone!
  • How to email a group of Contacts in the Mail app
  • Managing mail on your iPad and iPhone     
  • Organising mail into mail folders (mailboxes) on iPad and iPhone ​
  • Organising your mail - how to create Mailboxes, file your mail
  • Save any email as a PDF 
  • Quick viewing of all 'Unread' mail
  • My Inbox has disappeared in Mail on my iPhone!

​Blog Articles
  • ​A feature so many of us have been waiting for in iOS Mail ... ​
  • How and where to save email attachments (and create PDFs from web pages) on your iPad and iPhone
  • ​Managing all that Junk
  • How to save images from emails in iOS 10
  • Organising your Mail has been made easier in iOS 10

Related Handy Hints and Articles - For Mac 

  • Saving email addresses received in Mac emails to Contacts
  • How to work out where an email link is really going to take you
  • Setting up an email signature on your Mac
  • How can I read Windows mail files attached to my Mac Mail message?
  • How to send large files in emails using a new feature on Mac
  • How do you change the 'reply to' address in Mac Mail?
  • A handy Mac Mail feature - Send Again
  • Creating and then emailing a Contact Group on the Mac
  • How can I set a delay on sending mail in Mac's Mail app?

Related Handy Hints and Articles - General email tips 

  • Telstra Mail changes and how they affect Bigpond email accounts
  • ​Changes to Telstra's Bigpond Mail - how to update your iPad, iPhone and Mac
  • How to set up an 'out of office' reply for iCloud Mail     ​  ​​
  • How I ensure that I am not 'locked out' of my mail account when I travel?
  • Auto-Forwarding your Bigpond POP emails to your new email account
  • How to set up your new Gmail or Outlook email account so that it retrieves your POP email from Bigpond, Optusnet, Primus, iiNet, Netspace, etc
  • ​Moving from an old-fashioned POP email account to something better!
  • Auto-Forwarding your Bigpond POP emails to your new email account
  • ​Why can't I send my Bigpond email when I am in Hong Kong?  ​
  • Securing your Hotmail account (or live.com or outlook.com account)​
1 Comment
Robert Williams link
30/7/2018 09:05:02 pm

Thanks for your information.

Reply



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