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Tip, Tricks and Articles for iPad, iPhone, Mac
iCloud, Windows, Android, Office 365, Dropbox, Apps, and more

30/5/2018 0 Comments

Great new features have arrived on the iPad and iPhone

Get help with iCloud before upgrading to Messages in iCloud in iOS 11.4
Surprise, surprise! Another iOS update arrived overnight last night, and it has some great new features!

Read More
0 Comments

10/12/2017 0 Comments

A lovely feature to use when sending a Message to someone special

The Messages app has some wonderful special effects that are really worth discovering.  Here is one that is relatively new, and that I love using every now and then.  It is the 'send with echo' effect, and below are a couple of examples in very short videos (press play ▶︎ to watch each).
Learn how to use this fun feature in this Handy Hint for iTandCoffee Club members.
Learn how to send with echo in Messages

Related Handy Hints and Articles

Handy Hints (for iTandCoffee Club members)
  • Dealing with a phone call you can't answer - quickly send a message to the caller
  • Solving iMessage woes across multiple devices
  • Muting certain 'conversations' in Messages on your iPad and iPhone
  • Saving PDFs to your iPad or iPhone from Safari, Messages and Mail - then viewing your collection of PDFs
  • Forcing a message to send as an SMS instead of an iMessage
  • Why do I only receive my messages when I am connected to WiFi?
  • iOS 10 - Lots of fun changes to Messages
  • Tell Siri to remind you about an email, text, web content - anything!
  • Group conversations in Messages - name your group and manage members, notifications and more
  • Viewing, saving and deleting images received in Messages
  • Share your current location in a Message
  • Sending an individual photo from the Photos app
  • ​Send several photos from the Photos app
  • Sending smiley faces in your emails and texts​
  • How to ensure you can receive all Messages - including SMS's  - on your iPad and Mac    
  • Controlling what notifications are visible on your Lock Screen​
Blog Articles (for all readers)
  • Making sure that your contacts' names appear in the Messages and Phone apps when you travel OS
  • Why don't certain iPhone messages arrive until I am connected to WiFi?
  • Managing all that Junk
  • If you change from an iPhone to another type of phone, you MUST do this ...
  • Extracting a record of your Messages (or other data) from your iPhone or an iTunes backup
0 Comments

2/6/2017 0 Comments

I just got sent a big 'love heart' balloon with a message! How did they do that?

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Recently, I sent a Message (using the Messages app) to a group of friends, from my iPhone to theirs, adding the screen effect shown on the right before sending.  

They had never seen a Message like that before, and asked how I achieved that effect!

It's actually very easy, using a feature added to the Messages app as part of iOS 10. It's a lovely way of making a message extra special.

Here's a really short clip showing the effect in action - tap/click ▶︎ to view.


We have created a Handy Hint that provides a 'how to' for this feature. Members can click/tap the below link to view this hint.   (You will need an iTandCoffee Club login to to view this tip - find out more about The iTandCoffee Club here.)
  • Sending a special animation with your Message - a heart, balloons, fireworks and more

Related Handy Hints and Articles

Handy Hints. (You will need an iTandCoffee Club login to to view Handy Hints - find out more about The iTandCoffee Club here.)
  • Have you set up your Messages app to take advantage of this great feature?
  • I want to put Emoji's in my texts
  • Solving iMessage Woes
  • Why don't I get any sound or alert when I get messages from one particular person?
  • Muting certain 'conversations' in Messages on your iPad and iPhone
  • Forcing a message to send as an SMS instead of an iMessage
  • Why do I only receive my messages when I am connected to WiFi?
  • iOS 10 - Lots of fun changes to Messages

Articles
  • I keep getting  a message showing a sign-in is requested from a strange location.  (In Melbourne, it shows St Kilda.)
  • Making sure that your contacts' names appear in the Messages and Phone apps when you travel OS
  • Why don't certain iPhone messages arrive until I am connected to WiFi?
  • Scams can arrive as text messages too!  Don't get caught out
  • Was iCloud to blame for this family's sad state of upheaval?
0 Comments

19/3/2017 0 Comments

Have you set up your Messages app to take advantage of this great feature?

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For users of iPhones who also have an iPad and/or Mac computer, there is a feature of the Messages app that many of you may not yet be taking advantage of.

The feature is called 'Text Message Forwarding'.

This feature allows you to receive BOTH iMessages and SMS messages on all of your Apple devices.  

Many of you will already be getting your iMessages (the 'blue' bubbles) on the iPad or Mac, but not seeing the 'green' bubbles on those devices (the SMS's).

Find out how to enable this Messages feature in this week's Handy Hint for iTandCoffee Club members.  

​Not yet a member?  Find out more about the Club here.  

See this week's Messages Handy Hint
0 Comments

26/12/2016 2 Comments

I keep getting  a message showing a sign-in is requested from a strange location.  (In Melbourne, it shows St Kilda.)

iPhone shows wrong location
If you have you been confused about why Apple sometimes shows that your device is in some other location, you are not alone.

In particular, the message says that 'Your Apple ID is being used to sign in to a device near ...' and shows a location that is (usually) in your current city somewhere, but just not necessarily at your current location.

This is one that iTandCoffee deals with regularly.  In a very recent example, Messages was failing to complete activation because the owner of a new iPhone 7 Plus was choosing the wrong option when shown a message on her iPad - a message indicating that someone was attempting to access her account 'near St Kilda Rd'.  

This was confusing, given she lives in Clayton - so she chose 'Don't Allow' every time it popped up.

Why do I get a message that shows a sign-in has been requested at some other location?


Read More
2 Comments

23/10/2016 0 Comments

I somehow sent some animated balloons in my Message!  How did that happen?

This one is for you Helen P!

Helen was surprised recently to find that, when she sent birthday wishes to a friend using the Messages app on her iPhone, her message magically sent some animated, colourful balloons with her text.  

She had no idea what she had done to cause this beautiful effect, and asked iTandCoffee just what could have caused it!

This is one of the lovely new features of the Messages app in iOS 10, one that allows you to send some lovely special effects along with your message.

Just sending the message Happy Birthday to someone causes these gorgeous balloons to fly up from the bottom of the screen when you hit 'Send'.  (I suspect this is what happened in Helen's case.)

When the person opens the message on their iOS device, the balloons appear for them too (assuming they are also using iOS 10).  
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Where did my Message balloons come from?
Sending the message Happy new year will send fireworks with your message!  There are 3 other effects available at the moment - Confetti, Lasers, and Shooting Star.  I am sure there will be even more in future.
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I know you will be asking "How do I add these other effects to my Message?"

Here is a really good article that gives you step by step instructions.

Have fun playing with these new effects.
0 Comments

23/4/2016 0 Comments

Scams can arrive as text messages too!  Don't get caught out

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In many, many previous articles, iTandCoffee has covered the various types of email scam that seeks to catch you out - try to tempt you into clicking a link or downloading an infected attachment.

Please also be very aware that such scams can come to you as a text message as well.

Here is an example that a client of iTandCoffee received just last week and, because we had on the day before been sorting out some issues relating to his Apple account, he had assumed that the message was about that same account.  

So often it is the timing of these texts or emails that cause people to think they are legitimate

Having clicked the link and signed in with his email address and password, this client then only realised that something may be amiss when he was asked for credit card details - at which point he contacted iTandCoffee.

We then needed to (very quickly) change his passwords for both his Gmail and Apple accounts - to prevent the perpetrators of this scam from accessing either of these accounts and doing any damage.  

He was lucky, as we got to his accounts before the scammers had a chance to access them.  Had we not done this, he may have been locked out of his account/s, his data stolen and other nasty damage may have been done.

If you receive something like this - either via email or text - and need help in determining whether it is legitimate or not, why not forward it to scamwatch@itandcoffee.com.au.  We can have a look at it, and let you know if it is legitimate (or not).

Related articles and handy hints

As you can see by the long list of previously published blog articles below, the topic of email scams is one that iTandCoffee features on a very regular basis.  Click on any of the below article names to read the full article.
​
  • That scam 'Australia Post' email that could easily have caught me out this week!
  • Beware of emails saying you have a parcel for collection!
  • Help! My iPad's Safari has been locked by 'ransomware'.
  • A nasty scam email from 'Microsoft'
  • That 'Bunnings' gift voucher email again ...
  • Another iTandCoffee client caught out by a fake Telstra phone call
  • A new scam email to look out for ...
  • A scam to be aware of if you lose your iPhone or iPad ...
  • Please be careful not to fall for the Whatsapp email scam
  • Apparently, my iCloud account has been banned!
  • A new scam email with a different 'flavour'!
  • Yet another scam email that I have received - this time from 'Woolworths'
  • Facebook post about ATM PIN reversal is not true!
  • This week's Scam Watch: Beware of emails from 'Bunnings' and 'Apple'
  • Do you use the same password for everything?
  • Beware of emails from your friends - they may be dangerous!
  • Is iCloud Safe?
  • A scam to be wary of when selling on Gumtree
  • Securing your Hotmail account (or live.com or outlook.com account)
  • Beware of Telstra scam calls about your internet or phone service
  • Scam email alert!  Beware!
  • A scam email from 'Apple'
0 Comments

6/11/2015 0 Comments

Was iCloud to blame for this family's sad state of upheaval?

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I heard a very sad tale this week - about a family of Apple device users who, because of the incorrect setup of iCloud on their respective devices, is now in a terrible state of turmoil and upheaval.

When 'text' messages are not so private

One member of the household was involved in a very private set of communications with another person outside the family, using the Messages app on the iPhone - thinking that this was just 'texting' and that no-one else would see the 'texts'.

Unfortunately for that member of the household, other members of the family also received the very private replies on their own devices - revealing to them some disturbing information that was never intended for their eyes.

Bl**dy iCloud

The person telling me this story started with the words "Bl**dy iCloud!". 

Too many times I hear this - that mis-directed iPhone Messages are interpreted as a deficiency of iCloud.  This is then perpetuated as a reason to 'mistrust' iCloud.

What went wrong?

In fact, it is just that (unfortunately), this family's iCloud and iMessage setup was all wrong. 

Instead of using separate Apple IDs when signing in to iMessage on each device, they have made the mistake of using a common 'family' Apple ID, shared by two or more members of the family.

To make matters worse, they had probably also signed in to iCloud using that same Apple ID on each of their devices.

This would mean that their iCloud setup would be a tangled mess, one that results in family members seeing (and perhaps deleting) each others' Contacts, and maybe seeing Calendar events that were not their own.  (They may even have ended up seeing each others' passwords, and more.)

Have you made the same mistake with iCloud and Messages?

It's time to check your own iPhone, iPad and those of the rest of your family.  Do you also have this iCloud confusion?

Please feel free to tell us about your iCloud woes below - or ask a question of iTandCoffee.

If you are in an iCloud mess, iTandCoffee specialises in helping families in this situation.  

Contact Us for assistance - you can visit the iTandCoffee shop in Glen Iris, or we can come to you in Boroondara, Stonnington and surrounding suburbs.


Understanding iCloud - Get the FREE GUIDE

iTandCoffee has a fantastic, informative guide to iCloud, called 'Introduction to iCloud'.  We are offering this guide for FREE for a limited time to iTandCoffee Club Members.

Visit The iTandCoffee Clubhouse to find out how to get this guide››

If you are not yet a member of The iTandCoffee Club, it only costs $30 year to gain access to great offers like this, as well as regular free/half-prices sessions, unlimited access to iTandCoffee's Handy Hint library, free videos of classes, slideshows of classes and more.

Find out more about The iTandCoffee Club here››

Or join our "Understanding and Using iCloud" class

Why not come along to the 'Understanding and Using iCloud' class at iTandCoffee on Friday 27th November, 10:00am - 12:00pm

Find out more and book here ››

Related Articles

  • As the song goes, "Hey, you, get off of my iCloud!"
  • Will my iCloud Backup blow my data limit?
  • Apple has increased iCloud 20Gb storage tier  
  • Removing unwanted backups from your iCloud    
  • Be careful what you say in an iMessage.  Someone unexpected might be getting the message!     ​
  • Is iCloud Safe?
  • When your iCloud gets crowded!   The problem with sharing your iCloud ...  
  • Is your iCloud set up correctly? (LinkedIn article)       ​   ​       
0 Comments

26/7/2015 0 Comments

Why don't certain iPhone messages arrive until I am connected to WiFi?

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While I was travelling overseas recently, I became extremely frustrated that replies to SMS's that I would send to my kids at home would not appear on my iPhone until I was back on a WiFi network.

So often, I thought they had not seen my message or just not replied!  

It was especially frustrating if I needed the reply urgently, and often I would have to call instead of text to get around this issue (at a higher cost than SMS'ing).

Why did my messages get delayed?

Find out the answer to this question in this week's Handy Hint, available to all iTandCoffee Club members.  

It's time to Join The Club!


Have you joined The iTandCoffee Club yet?  It is only $30/year and gives you unlimited access to tips like this one, as well as exciting new offers.  

Starting in August 2015, iTandCoffee will be offering regular free 1-hour informations sessions for iTandCoffee Club members, on a variety of interesting topics.  

The first will be 'Understanding iCloud Photo Library', and following that will be 'Getting your head The Cloud'.  Dates will be published very soon, so stay tuned!  

Join today - click/tap here for more information or to join


0 Comments

17/7/2015 0 Comments

Why don't I get any sound or alert when I get messages from one particular person?

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Client Question:

I'm not hearing the tone of texts from one particular contact. Do you have an answer for that please? I have re done his contact completely and changed the text tone, everything.The Message app doesn't show that there is a sms from him either..I have to open it to look.!!! 

Answer:

When iOS 8 came into our lives late in 2014, it brought with it several new features relating to Notifications - the sounds and messages that occur whenever you get a message, email, call, or when certain 'events' happen on your device.

It sounds like it is one of these new features that is stopping any 'noises' from occurring when you receive texts from that contact.

Find out the solution to this problem here, in this iTandCoffee Handy Hint.  

This hint can be viewed by members of the iTandCoffee club any time.  Not yet a member?  Find out more about the iTandCoffee Club or join here.

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