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Tips, Tricks and Articles about your Technology

iPad, iPhone, Mac, Windows, Android, Office 365, Google services, iCloud, OneDrive, Dropbox, Apps, Social Media, Zoom, and more.

Join the iTandCoffee Club to read members-only tips on this page

25/4/2015 0 Comments

Is there a way to access two Dropbox accounts at once?

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This question has been asked this week by someone who contacted iTandCoffee.

In this particular person's situation, he has a Dropbox account that he has previously used in his work.  But he now wants to set up his own personal Dropbox account while still retaining access to all his other Dropbox account's files and folders.

Is this possible?   Yes - this is certainly possible, and fairly easy to achieve.  

Find out how to 'combine' two Dropbox accounts in this Handy Hint, which is available any time for iTandCoffee Club members.

Non-members will have to wait to see if this hint appears as the free hint in a future iTandCoffee Handy Hint Newsletter.

Or, why not Join the Club today - find out more about The iTandCoffee Club, and how to join, here.

Want to find out more about Dropbox?  Then come along to one of the upcoming information sessions at iTandCoffee in June and July - here are further details.

Or, if you require one-on-one assistance with Dropbox, contact iTandCoffee at enquiry@itandcoffee.com.au or on 1300 885 420.

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25/4/2015 0 Comments

Have you discovered the Quicktime App on your Mac?

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Quicktime is one of my very favourite apps on my Mac - but it is one that many people are not even aware exists!

You may have discovered it when you double-clicked on a video file, and found that you video was played by the Quicktime app.  

But there is so much more to Quicktime than just playing your videos.

This article gives a really good summary of the hidden features of this handy app.



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25/4/2015 0 Comments

A handy website for questions about Mac's Time Machine

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It is a sad fact that any computer - even an Apple computer - can suffer a breakdown.  

My own daughter's Mac suffered a catastrophic hard drive failure only 11 months after purchase and had to be replaced.  Shortly before that, my other daughter's hard drive started playing up and we had to re-format and restore from backup.  My neighbour's son lost everything on his computer when his Mac hard drive had issues at 3 years and had to be wiped and re-formatted.

Something that every computer user should do, whether on Windows or Mac, is set up a regular backup of that computer.  This is absolutely essential to avoid losing precious photos and other important information stored on the computer's hard drive. 

The good news is that your Apple Mac computer offers an easy way to set up and execute this regular backup.  It is a feature called Time Machine

Here is a really handy website that answers all sorts of Frequently Asked Questions about Time Machine.

If you need help with understanding, setting up, or restoring from Time Machine, contact iTandCoffee on 1800 885 420 or at enquiry@itandcoffee.com.au to make an appointment.  

(Note.  We are in Melbourne, Australia for those of you viewing this article from elsewhere around the world!)


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24/4/2015 0 Comments

This app is on my first Home Screen - and is free today

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I have an app that sits on my first home screen that can comes in very handy in big car parks and when you travel, as it allows you to set an 'Anchor Point' and then use your iPhone to find your way back to that point.

This app is free for today (instead of its usual $2.49), so might be worth grabbing if you sometimes feel like you need breadcrumbs to find your way back to places.  Check it out here.

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19/4/2015 0 Comments

I turned on my data roaming and used 11MB in a flash 

You may have seen an earlier article that I published about my preferred option for having mobile phone access while I travel, the Woolworths Global Roaming SIM.  (See  How to keep in touch by phone while travelling overseas.)  
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Not only does this SIM give you relatively cheap mobile phone access in a large number of countries, it also gives you access to mobile data - should you need it - at $0.45/MB.

What can be difficult is understanding just how much data you use when you do basic things on your phone - like a couple of searches on Safari.

So, I figured I would try out using my mobile data briefly to see how much I used.  

I turned on my mobile data and data roaming, having earlier made sure that all apps were turned off for mobile data use.

I reset my usage settings to zero, then I turned on just Safari, and did a couple of quick searches about the monument we were visiting, looking at just one result.

I then looked at my data usage for that couple of minutes - to discover that I had already used 11MB, at a cost of nearly $5.  And I hadn't even found an answer to the question that I was looking to answer!

So my lesson for the rest of the trip?  Save my mobile data for an emergency!

Related Articles
  • Keeping track of which apps are using your Cellular/Mobile data each month
  • Data gobblers on your iPad and iPhone
  • A great app for tracking data usage on your iPad and iPhone
  • A great new data usage 'stopwatch' for my iPad and iPhone
  • Have you ever blown your data limit?

0 Comments

18/4/2015 1 Comment

One of my favourite weather apps and why I love it

Have you downloaded the free Yahoo Weather app yet?  

It is a wonderful free app that gives you such a lovely way of viewing the weather in your current location - showing an amazing photo that is relevant to the location, weather forecast and the current time of day.  It will show night-time photos at night, daytime photos during the day, evening photos later in the day, etc. 

Here is one from Rome at 4.27am on an upcoming sunny day.
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A quick swipe up of the App's screen will then show you the week's forecast, and further upward swiping shows you all sorts of other weather-related information.
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But another fantastic addition to this app in iOS 8 is the associated 'Widget' that you can put in your Notification Centre. 

What is the Notification Centre I hear you ask? 

It is the screen that you get when you swipe downwards from above your screen - the one showing Today and Notifications at the top.

Here is my Notification Centre showing a recent day's details.  You can see that it includes a beautiful Yahoo Weather picture along with the weather summary.  

(You can also see that I have included the Oz Weather widget showing Melbourne's weather - so that I know what the rest of my family are encountering weather-wise back home.)

You don't even have to unlock your device to access the Notification Centre.  Just swipe down from above the top of your lock screen to access it.

But just how do you get such a 'widget' to appear in your Notification Centre?   

iTandCoffee Club members can find out all about Widgets in the following Handy Hint:  How to include widgets in your Notification Centre

Non-members will have to wait for a future newsletter to feature the answer to this question.

Or, why not Join the Club today for unlimited access to iTandCoffee's huge range of Handy Hints like this, plus other members only content and special offers.

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18/4/2015 0 Comments

For those of you who have cars with keyless entry ...

Did you see this article in The Age this week, one that warns about a device that thieves can use to unlock and start your car if you have keyless entry?

I'm very glad my car is locked in my garage at night!  Click on the below image to view this article.
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0 Comments

17/4/2015 0 Comments

Using your Photos app as a photo journal of your travels

When I travel, my iPhone 6 Plus is my camera - I don't even bother to take a separate digital camera.  The camera on my iPhone 6 Plus takes amazing photos.

The Photos App on my iPhone (and iPad) provides some great options for viewing my photos.  I can organise them into albums, or use the Photo Library view that allows me to see the photos grouped into Years, Collections and Moments.
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But the feature that I think is my favourite in the Photos app (especially when looking at the photos of a trip) is that which allows me to view on a map the photos that I have taken  - even allowing me to zoom in and out to see more or less details of the map and the various locations at which I have taken photos.

This provides a wonderful travel log of holiday snaps.

By viewing the photos taken for a particular 'Moment', you can see all the places that you visited on the particular day that the 'Moment' represents.

For example, here is my Photos app screen of a 'Moment' in Rome and the locations that were visited on that day.   

If I want to see more detail of where photos were taken, I can 'zoom in' and see the the map in more detail and the photos that go with each of those locations.  
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To view the photos taken at a particular location (regardless of how far you have zoomed in or out on the map), just tap on the photo thumbnail to view larger thumbnails of the set of photos for that location.  

Then, tap on any of the photos you see to then view the photos in full screen view, swiping through them the see the in all their glory.
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As you view each photo, you will also see the location of the photo shown at the top of the screen - just in case you forgot where you were at that particular point in time!

But where do you find this feature in the Photos App?

So, how do you get to view your photos in this way?  And how do you ensure that you can always see the location at which your photos were taken?

These topics are covered in the handy hint How to see your iPad and iPhone photos presented on a map, which is available to iTandCoffee members to view at any time.

Non-members will have to wait until a future newsletter to find out more about this great feature.

Or, why not Join The Club Today so that you see this hint, and other handy hints about great features like this, that are regularly published by iTandCoffee.

More handy hints about Photos and Camera apps

iTandCoffee has lots of other handy hints and articles about photos.  Handy Hints are accessible only by iTandCoffee Club members.  Blog articles can be accessed by all readers.  Here are just some that have been published already.

  • Handy Hint 2:   Quick photos on your iPhone 
  • Handy Hint 17: Take a photo of your screen
  • Handy Hint 20: Take photos while you video
  • Handy Hint 26: How can I delete photos in bulk from my iPad/iPhone using Mac!
  • Handy Hint 27: Is there a way to quickly delete all photos from my iPhone or iPad (iOS 6 only)?  
  • Handy Hint 31: How can I delete photos from iPad & iPhone in bulk from Windows
  • Handy Hint 77: Importing iPad and iPhone photos to a Windows computer
  • Handy Hint 79: Sending an individual photo from the Photos app
  • Handy Hint 80: Sending several photos from the Photos app
  • Handy Hint 81: Making sure your email with photos is not too large
  • Handy Hint 97: Taking better photos with your iPhone and iPad
  • iOS 8: Now your deleted photos aren't deleted straight away!
  • iOS 8: Easily track your Favourite photos!
  • iOS 8: View your photo's date and location information
  • iOS 8: You can now search for photos
  • iOS 8: More advanced photo editing features
  • iOS 8: Hide certain photos!
  • iOS 8: Separately control focus and light in Camera App
  • iOS 8: Easily switch to Photos app from the Camera App
  • iOS 8: New Edit features available from the Camera app.
  • Blog Article: A scanner that scans straight to your iPad and iPhone!
  • Blog Article: Who's got my iPhone?!!  Why are there strangers in my Photo Stream?
  • Blog Article: When your photos are clogging up your iPhone or iPad
  • Blog Article: Transfer files to your iPad using Camera Connection kit
  • Blog Article: Is your iPhone cover stopping your iPhone's flash from working properly?
  • Blog Article: A couple of apps I love (including a Photo Transfer app)
  • Blog Article: I can't see the photos on my iPad when I plug it in to my computer!
0 Comments

17/4/2015 0 Comments

Is my Mac giving away my PayPal password?  Do I need anti-virus software?

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An iTandCoffee client has contacted me today to ask what Anti-Virus product she should install on her Mac, as her PayPal account has recently had $6000 stolen from it.  

PayPal has asked her to install such software on her Mac to prevent any future problems.

Below is my response to this client.

Answer:

"Hi name-withheld.

We installed a free product called ClamXav on your big Mac when you had the Adware problem a while ago.  You can run a scan using ClamXav to check for and clean up any problems on that Mac.  

Given that you alsohave  a Macbook, you will need to install the same (or similar) product on that device.   ClamXav is a free app in the Mac App store, so you can download it from there.  Here is a link if you want further details.

But I am not convinced that one of your computers is the cause of this particular problem.

Typically, your Paypal account would not be the only thing ‘hacked’ if you have some virus, malware or spyware problem on one of your computers.  Have you had problems with any other financial, iCloud, or email accounts?

The problem will usually be that you have inadvertently given your email address and password away by clicking on a suspect link in an email - which could come through on EITHER your computer or you iPhone/iPad (which does not have any anti-virus product, and does not need one).  These emails often come from someone you know, so may not be blocked by any anti-virus software on a computer.  

You need to be vigilant about never clicking links in emails that you receive - unless you are ABSOLUTELY sure of the validity of the email.  

PayPal, banks etc will never contact you directly and ask you to click on a link.  They will ask you to go to their website and log in as you usually do.  As a general rule NEVER click on an email link.

Have you changed your PayPal password to something more secure, and one that does not match any other account password that you use?  

You really should think about turning on the on two-factor verification feature offered by Paypal, called Security Key. 

You can set this up to send a security code to your mobile phone whenever someone accesses your account.  So this stops anyone that is not you from getting into your account.

Given that you travel a lot, this can also be a problem as, if you use public and hotel WiFi on a regular basis, you can have your details stolen by ‘WiFi sniffers’ who look for any un-encrypted communications across that public WiFi network.   If you tend to frequently use public WiFi, you should use a VPN (Virtual Private Network) to ensure all your online communications are protected.  Several are available - I use one called Private Internet Access when I travel.

In terms of your question about the best antivirus software for Mac, check out this article from Macworld and this other one from PC Magazine.  If you decide you need a different product to ClamXav, you would need to install this software on both your iMac and your Macbook.

Once again though, I can't emphasise strongly enough how important it is to have different strong passwords for each of your important online accounts (banks, iCloud, eBay, PayPal, Gmail, Hotmail, Outlook, other email accounts, etc) and, wherever possible, utilise the two-step verification feature that those online accounts all offer.

Hope this helps."
Related Articles
  • How to work out where an email link is really going to take you  
  • Macs can catch viruses too!
  • Another client with a 'hacked' email account.  BEWARE!  
  • How to deal with a Mac web browser that has been hijacked by ads!
  • What do you do when your Windows computer's web browser is hijacked by Ads
  • Some warnings about using Wi-Fi when travelling - even Hotel Wi-Fi
  • Do you use the same password for everything?
  • How do other families survive in this technological age?
  • Is iCloud Safe?
  • Securing your Hotmail account (or live.com or outlook.com account)


'Scam Watch' Articles
  • Please be careful not to fall for the Whatsapp email scam
  • A scam email from 'Apple'
  • Yet another scam email that I have received - this time from 'Woolworths'
  • A scam to be wary of when selling on Gumtree
  • Apparently, my iCloud account has been banned!
  • A new scam email with a different 'flavour'!
  • This week's Scam Watch: Beware of emails from 'Bunnings' and 'Apple'
  • Beware of emails saying you have a parcel for collection!  
  • Beware of emails from your friends - they may be dangerous!
  • Beware of Telstra scam calls about your internet or phone service
  • Facebook post about ATM PIN reversal is not true!
0 Comments

16/4/2015 0 Comments

Are you wondering whether to upgrade from iPhoto to the new Photos app on your Mac?

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Before you install the latest upgrade for your Mac (10.10.3) and start using the new Photos app (the replacement for iPhoto), you may want to understand a bit more about the differences and some of the other 'technicalities' of this migration. 

You may also want to get a handle on the new method of managing your photos, called iCloud Photo Library - which gives you the ability to store all you photos in iCloud and then view and manage them from all your devices.  

Here are some articles published in the last week or so on these topics.  Hopefully they will help you with your decision on whether to upgrade to Photos and whether to turn on the iCloud Photo Library feature in iCloud Photo.

iPhoto to Photos

How to Switch from iPhoto to Photos on Mac - Gotta Be Mobile 
Managing libraries in Photos - Macworld Australia

iCloud Photo Library

How to Set Up iCloud Photo Library On Your Mac, iPhone, and iPad - Know Your Mobile
Cloud shopping: Is iCloud Photo Library the best value for your dollar?
                                                               

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