(This article was originally published in Feb 2019 - we are re-publishing it after recent issues encountered by an iTandCoffee client, as a warning to others.)
You may have already read one or more of the articles we published about email 'sending' issues suffered by several iTandCoffee clients in the first week of February 2019.
A common theme for each of these clients was that they used Google to find a phone number for Technical Support. Two of them found a number for Bigpond Technical Support, and the other for Microsoft Technical Support.
The question is: Did they really call Bigpond and Microsoft, or did they get a business that pretends to offer this support?
One of the clients did get caught out and call a fake 'Bigpond Support' number.
Client Judy Sellwood has recently created the online Christmas decorations business Purely Christmas, launching her business late last year.
So, what was it that brought Judy to tears during last week's appointment with iTandCoffee - tears for which I take full responsibility?
Judy was faced with the daunting task of doing her first post-Christmas stocktake - and needed to update a spreadsheet that listed all her stock.
She also really needed to take pictures of all her stock of Christmas decorations and somehow link those images to the data in the spreadsheet.
This was all falling in to the 'too hard' basket - especially when she was not very experienced at using a spreadsheet.
If you are a fan of the Photos App on the Mac, you can make your use of that app so much more efficient if you know the great set of 'keyboard shortcuts' that are available, for quickly performing actions that otherwise require moving of the mouse and clicking options!
There is a very long list of shortcuts you can use, but I thought I would just feature a few of my real favourites - because it is near on impossible to remember more than those few!
How do you find typing on your iPhone and iPad?
Maybe it is slow and tedious for you, because you never learned how to type? Or do you find the keys on your iPhone just too small to hit accurately.
One of my favourite things about the iPad and iPhone is that I can AVOID TYPING - by simply dictating whatever it is that I need to type.
If you haven't yet discovered this feature of the iPad and iPhone, read on to find out more.
Are you someone who backs up your iPhone or iPad to your Mac using iTunes?
When you upgrade to macOS Catalina (have you done this yet?), you will find that you no longer have an iTunes app - replaced by the Music, TV and Podcasts apps.
Here is a recent article about this: iTunes isn't dead, it's just being replaced. Here's what it means for your devices, music and movies
This may leave you wondering how you can undertake any future backup and sync'ing of your i-Device with your Mac computer! Has the capability been removed completely?
The good news is that the backup and sync capability has not been removed - it has just been moved. Read on to find out where it can be found.
17/1/2020 0 Comments
"My data is spread between several different systems - I need it in all in one place"
What's on at iTandCoffee ?
Join us for a short, fun 'topic of the day' classes known as PTT sessions (Personal Training for your Technology fitness!) - these are run on a regular basis. Or join any of our other classes shown below to learn so much about your technology.
If you have questions, why not join our The iTandCoffee Club to attend fun and informative 'user group' meetings.
All classes are run as online classes (using Zoom) which means you can attend from anywhere.
27 Sycamore St, Camberwell, Victoria Australia
Call 1300 885 420
to book an appointment or class, or to enquire about our services and products
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Seniors Card holders qualify for a 10% discount on all classes booked and paid for online (excludes PTT sessions and classes already discounted during COVID-19 crisis). To activate the discount at the time of booking, select Redeem Coupon or Gift Certificate and enter 10OFFSEN before selecting Pay Now.
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