 Many of you who have a Microsoft 365 subscription for Word, Excel and Powerpoint will have recently received an email from Microsoft, advising how you can change your Microsoft subscription and save some money.
I have had several people contact me asking if this email is legitimate. The short answer is 'yes it is' - probably. Microsoft has definitely sent around such an email. In my own case, I received 3 emails - where email 2 and 3 were corrections to the original and 2nd email! As always with an email like this that entices you to click/tap a link and sign in, I am always extremely cautious before clicking any link - and make sure I do a series of checks before ever clicking/tapping the link. There is always the danger that a scammer will replicate the content and send a phishing email that looks the same, to attempt steal your login credentials. So here's how to check that the email in your own inbox is legitimate, and what to do if you receive it.
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14/2/2023 0 Comments An email scam to watch out for I received an email this morning, saying that I have a myGov refund.
I don't really! This is definitely a scam, an example of the many that are out there these days. 7/5/2021 0 Comments A cautionary tale ... Just last week, I received a call from a very distressed client.
She was expecting a delivery and had been tricked by one of those texts that told her she needed to pay a small amount of money to receive her delivery. It got worse from there, and resulted in the scammers gaining remote access to her computer and then accessing her bank account and attempting to steal a large amount of money from that account. This occurred when the scammers called her after she responded to that fake delivery text. I suspect it is no co-incidence that hers is one of the millions of numbers stolen from Facebook in 2018, something that Facebook has just disclosed. (Here's our recent article on this: Have your details been stolen in the recently reported Facebook Data Breach?). Those of us who have mobile numbers on that list can probably expect lots more scam texts as a result of that breach. This stressful incident highlighted to me, once again, the vulnerability of many people like her (and a large number of readers of this blog) and the risk they face every day on their technology, from scam emails, texts and fake websites.  (This is an article from almost exactly 12 months ago - which I am re-posting this week for a client who feared she had been hacked just this week, after he brother received a strange message that looked to be from her.)
Two clients asked me about this very scenario this week - one received an email from a friend and it showed that friend's name, but the email address 'behind' that name was some random email address (instead of the person's true email address). The other was contacted by a friend who had received an email that had the client's name as sender, but where the email address was again a fake. How did this happen? What should these clients do? 4/12/2019 0 Comments No, your email, router or computer have not been hacked - even if you receive an email like this ... I am regularly getting emails like the one shown below - and I know that clients who have received such emails find them quite disturbing!
The general theme for such emails is that your email account (or some other account), router and/or computer has been hacked and that you are being watched. You may be accused of performing unsavoury acts that have been captured using the device's camera. And the email may even show a password that is one that you have used in the past (and may still use).   Once again, a MyGov scam email is doing the rounds. I received this email over the Easter break, shortly after receiving a real email from MyGov.
It is almost 12 months to the days since I last wrote about a myGov scam in this blog. I'm not sure it that is just a co-incidence, or if these emails are timed for this time of year. Here is what the real email I received from myGov looked like - very simple and did not ask me to click any link. Just a few days later, I received the email below. The page associated with the link is shown in the second image below. It looks very authentic, except for the URL - which is certainly not the myGov website! (Note. I would not recommend readers click on the link to see where it goes! Just delete the email.)  I, like many iTandCoffee clients who have contacted me, received an email from Google+ yesterday - as shown in the image above.
The questions I have been asked are "Is it legitimate?", "What is Google+", "Do I have this Google+' and "What should I do?". Here are some answers.  A recent experience of an iTandCoffee client highlights an important security warning for all of us.
Don't rely on email / text for communicating bank account details, especially for large transfers If you ever ask someone to transfer money to your bank account, or you are asked to transfer money to someone else - especially where the amount involved is large - be very careful about trusting the bank account details that you provide (or are provided) via email.  A client of iTandCoffee forwarded me this email this morning, querying what she should do about a service she is supposedly being charged for - one which she wasn't aware she had. She wanted to know what to do about it. Here is the email she forwarded to me.
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(also located in Daylesford)
(also located in Daylesford)
Call +61 444 532 161 or 1300 885 420
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