I, like many iTandCoffee clients who have contacted me, received an email from Google+ yesterday - as shown in the image above.
The questions I have been asked are "Is it legitimate?", "What is Google+", "Do I have this Google+' and "What should I do?".
Here are some answers.
24/11/2018 0 Comments
There seems to be an email that is doing the rounds at the moment - one that has given a couple of iTandCoffee clients a fright just this week.
The below image shows an example of this email, which alleges that your email account (or some other account) and router has been hacked - and even shows a password that is perhaps one that you have used (and may still use).
A recent experience of an iTandCoffee client highlights an important security warning for all of us.
Don't rely on email / text for communicating bank account details, especially for large transfers
If you ever ask someone to transfer money to your bank account, or you are asked to transfer money to someone else - especially where the amount involved is large - be very careful about trusting the bank account details that you provide (or are provided) via email.
iTandCoffee website visitor has kindly alerted us (via the firstname.lastname@example.org email address) about scam email he received, purportedly from MyGov.
Be alert to scams like this one, which can take different forms. Below is the content of the email send to iTandCoffee, and the phishing web page that comes up if you click the link.
A client of iTandCoffee forwarded me this email this morning, querying what she should do about a service she is supposedly being charged for - one which she wasn't aware she had. She wanted to know what to do about it. Here is the email she forwarded to me.
This week iTandCoffee received a call from a client who needed assistance with scanning her Mac for any viruses or adware/malware after she clicked the link in the email she received below.
It did look quite real and, when she found that she could not quite read the content of the image shown, she chose the View photos taken by the bylaw officer link to find out more about her parking ticket.
For more details about this scam email, read this recent Herald Sun article: Don’t pay this fake parking fine
This one nearly made me click! Have a close look at these emails (click to enlarge) and see if you can spot the differences - the things that indicate that one is a fake.
Having only recently received a real email from ASIC about the renewal of the iTandCoffee business name, I really had to look twice (and three times) at the 'same' email that I received this week.
Given that I have registered two business names, my initial reaction was to believe that the email was real. Can you tell which one is real?
Working out which is legitimate
But, as I always do with any email before clicking on any links or opening/downloading any files, I had a look at who the email was from (by clicking on the email address) - and it was definitely not ASIC.
The address attempted to look like an ASIC address - email@example.com - so could easily catch out many people.
Another giveaway was that there was no mention of my name, or business name in the email - it seemed very generic.
I also used the 'Quick Look' feature in my Mac Mail to preview the web page associated with the 'Pay now' link. (Hover to the right of the link and click the 'down-arrow'. You can also just hover the mouse over the link to see what website it links to. On the iPad or iPhone, hold your finger on the link to see a screen that shows the link's website address at the top.)
And boy, did the preview look authentic. But the giveaway was that the website shown at the top (see the red arrow above) was NOT ASIC.
What would have happened if I 'clicked'?
In fact, the 'Pay now' link did actually 'redirect' to the real ASIC website (after first taking me to the eoaclk.com website). Obviously the scammers want you be believe they are ASIC, so that you will click the 'renewal notice' link a bit further down.
Clicking the 'renewal notice' link would have downloaded malware, a virus, or even ransomware - so I dared not click it on my Mac to find out which! (I could see on my iPhone that this link would have downloaded a ZIP file to the computer - I'm sure containing all sorts of 'nasties'.)
Here is the article on the ASIC website, describing this scam.
Be alert to scam emails like this. Always be sure the sender is legitimate before clicking any link or downloading/opening any file in an email.
Do you need further help?
We have a free video that demonstrates how to detect a fake email - here is the link:
If you need further help in assessing whether an email is real or a fake, you can forward the email to iTandCoffee (at firstname.lastname@example.org) and we will check it for you to let you know if it is safe.
If you are looking to learn more about your Mac, why not attend our great class series, called 'Getting to know your Mac' - check out the dates below.
Become a member of The iTandCoffee Club
There are so many scam emails flying around the internet these days, and they are getting harder and harder to differentiate from the real versions.
This week, the Age published an interesting article on this topic, one that showed 'real' and 'fake' versions of emails and challenged you to detect which one is the 'scam' email.
Here is the article - I'd encourage you to take their test!
Related Handy Hints and Articles from iTandCoffee
Handy Hints (for iTandCoffee Club members only - find out more here)
16/7/2015 0 Comments
I am currently doing lots of online purchasing for the new iTandCoffee shop, with several of deliveries scheduled for this week and the next few weeks.
So, when I received this email today, it would have been so easy to have been fooled by it - as it tells me that I had missed delivery of a parcel.
PLEASE be careful of emails like this. They are not from Australia Post - they are scams, and should be deleted immediately.
I could be absolutely sure it was a scam by looking at the link's address to see where it was REALLY going to send me if I clicked on it - definitely not Australia Post.
Here is a previous blog post on how this scam: Beware of emails saying you have a parcel for collection!
And another that tells you how to check the link in an email to see if it is legitimate: How to work out where an email link is really going to take you.
If you are ever wondering if such an email is legitimate, but are not confident enough to check the link, call your local Australia Post to check, or forward it to iTandCoffee to get us to check if it is legitimate!
Please do not click the link.
What's on at iTandCoffee ?
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