Call 1300 885 420 or +61 444 532 161
iTandCoffee | Patient help with your personal and business technology
  • Home
  • About
    • About iTandCoffee
    • In the media
    • Testimonials >
      • Testimonials 2020-21
      • Testimonials 2019
      • Testimonials 2018
    • Privacy Policy
    • Other Policies
    • Prices
  • Classes
    • What's On
  • Appointments
  • Books | Videos | Tips
    • Books
    • Videos
    • Blog
    • Newsletter
    • Tips Library
  • Gift Vouchers
  • iTandCoffee Club
    • Members Area
    • About the Club
    • Membership Options
  • Store
  • Contact
  • Home
  • About
    • About iTandCoffee
    • In the media
    • Testimonials >
      • Testimonials 2020-21
      • Testimonials 2019
      • Testimonials 2018
    • Privacy Policy
    • Other Policies
    • Prices
  • Classes
    • What's On
  • Appointments
  • Books | Videos | Tips
    • Books
    • Videos
    • Blog
    • Newsletter
    • Tips Library
  • Gift Vouchers
  • iTandCoffee Club
    • Members Area
    • About the Club
    • Membership Options
  • Store
  • Contact
Search by typing & pressing enter

YOUR CART

Tips, Tricks and News 
about all sorts of technology in your life!

31/5/2024 0 Comments

Have you tried this Zoom AI feature?

Picture
The Zoom app is regularly updated with new features.

But recently, the changes to Zoom were a lot more dramatic - with a total overhaul of the its computer interface.

One feature that I hadn't tried until this week is really quite impressive, and I will now use for most Zoom appointments.

Read More
0 Comments

16/4/2023 0 Comments

Is there a 'Touch up my Appearance' option in Teams?

Picture
I was on a Zoom appointment with a client, and we were laughing about how much we love the Zoom feature to 'touch up my appearance' - and how, when using FaceTime or Teams, it can be a bit of a shock to see our true selves.

This client uses Teams a lot and asked if there was a way to achieve a similar effect in Teams.

Read More
0 Comments

4/4/2022 4 Comments

How to stop the echo when you use two devices in the same room with Zoom

Picture
I was assisting a client remotely just this week, which meant that we needed to connect both her iPhone and her computer to our Zoom meeting. When she connected to the meeting on the 2nd device, we got that dreaded echo echo echo that you get if more than one device is connected in the same room.

Those of you who have experienced it will know how annoying it is!

Here's the solution that allows you to connect to Zoom on two nearby devices WITHOUT driving everyone else in the meeting (and yourself) crazy.

Read More
4 Comments

6/10/2021 8 Comments

Why can't I add a co-host to my meeting in Zoom

Picture
This one was published just over a year ago, in August 2020. I am republishing it now after receiving a few queries on the topic recently.

​
iTandCoffee has been working with a client, assisting to run several Zoom sessions for that client.

For the first Zoom session, we encountered an issue where the client could not add me as a co-host - only as a host.

Here's what was causing this issue and how we fixed it.

Read More
8 Comments

9/9/2021 0 Comments

Checking retrospectively how long your Zoom Meeting went for and who attended

Picture
I'm not sure how many of you will need this, but I regularly need to go back and check how long a Zoom Meeting went for.

For other meetings, I sometimes need to go back and see the list of people who attended.

I do this by visiting the Zoom website. Here's where to find the relevant option and information.

Read More
0 Comments

9/2/2021 17 Comments

Zoom share freezes and then won't let me share anything further

Picture
Image by PublicDomainPictures from Pixabay 
Dear Reader. This article has been composed over several weeks from 9/2/21. You might want to skip the bit in the middle and scroll straight to the end, to see that latest update and what I think is the solution to this problem. Please note that this article relates to Zoom running on Mac under macOS Big Sur.
Just recently, I have been encountering a new problem in Zoom - one that occurs when I am sharing a Powerpoint on my Mac, under macOS Big Sur.

The sharing of that Powerpoint freezes, with the meeting attendees no longer seeing the slides that I am stepping through - instead stuck on an earlier slide!

If I stop the share and try to re-share, the attendees just see a message that I am sharing, but no share screen appears.

In a class I was running early this week (the Files, Folders and Finder class that I was co-hosting for a local council), it happened within the first few minutes, and then occurred 2 times after that.

As a co-host, the only way that we seemed to be able to solve it was for me to leave the meeting and come back in to start the share again - something that is certainly not going to be an option going forward.

Today I experimented to see what I could do to get the sharing working again if the 'freeze' occurred, without me having to leave the meeting. Here's what I came up with to work around the problem.

Read More
17 Comments

19/8/2020 0 Comments

How I fixed my constant Wi-Fi dropouts during Zoom meetings

Picture
I saw an article recently that talked about all the ways that you can improve your Wi-Fi connection if you are suffering problems with your Zoom meetings (or any other type of videoconferencing).

Here is that article, which has some really good suggestions for fixing interference issues that might be impacting your network.

However, none of the suggestions it offered fixed my own Wi-Fi issues - constant dropouts, that were dramatically impacting my ability to effectively deliver online classes.  This was despite the fact that I am close to my router, and generally have excellent download/upload speeds.

Here's how I solved my own problem - and I am loving the result! 

Read More
0 Comments

8/5/2020 0 Comments

I have a confession to make ...

Picture
I received a lovely email from an iTandCoffee client who had just attended one of our PTT sessions - where the attendees were introduced to their wonderful built-in personal assistant, Siri.

This client said that she was so impressed with how smooth my skin looked in that Zoom Meeting!

I felt like a big fraud and here's why.

Read More
0 Comments

25/4/2020 0 Comments

A quick look at Zoom Breakout Rooms

Picture
If you have a large Zoom social or business gathering, Zoom has feature that allows the meeting host to break up the group into smaller groups - into Breakout Rooms.

We used this feature recently for big Easter family gathering; a friend mentioned that they also used it at Easter as part of a Quiz night, where family groups were sent to breakout rooms to prepare the quiz response before returning to the group.

We discussed this feature briefly and demonstrated it at the User Group held during the filming of the recent Channel 9 News story. 

I am including the video of this discussion here for anyone who wants a preview of this feature and how it works. (A more detailed tutorial on this will be available soon.)

Read More
0 Comments

25/4/2020 0 Comments

How to set up a virtual background in Zoom

Picture
One of the fun (and also very practical) features of Zoom is the 'virtual background' feature - where your background during a Zoom call can be an image that makes it look like you in another place, and hide the real room behind you. For work, this background could be a standard background that has been provided to you.

In the above example, the top left image is what you see when you are in a class or appointment with me, where I don't use a virtual background. The other three show images that I have uploaded and set as my virtual background to hide this real background.

This is one of the topics we discussed while we were filming the Channel 9 interview on 18/4/20.

​I have included the video of this discussion - here for those of you who are interested in learning how to use a virtual background Zoom.
The video also shows what a 'user group' class at iTandCoffee is like - especially now that we are running these classes online.

Read More
0 Comments
<<Previous

    Receive great articles like this 
    fortnightly to your Inbox

    Picture

    Follow us on Facebook

    iTandCoffee

    Picture

    Join the iTandCoffee Club

    ​for free content, tutorials, videos, classes, offers, discounts and more

    Join our growing community of local and online members who love learning about their technology - through FREE club sessions, remote/phone support, online tips, tricks and tutorials, special members-only offers and discounts, and more. Membership starts at only $49/year.
    Find out more about The iTandCoffee Club

    What's on at iTandCoffee ?

    Below is our list of videos, classes and other events that are coming up soon.
    ​Videos shown are offered for eligible members of the iTandCoffee Club.
    If you have questions, why not join fun and informative 'user group' meetings, held once a month.
    All iTandCoffee classes are run as online classes (using Zoom), which means you can attend from anywhere.

    Archives

    May 2025
    April 2025
    March 2025
    February 2025
    December 2024
    November 2024
    October 2024
    September 2024
    August 2024
    July 2024
    June 2024
    May 2024
    April 2024
    March 2024
    February 2024
    January 2024
    December 2023
    November 2023
    October 2023
    September 2023
    August 2023
    July 2023
    June 2023
    May 2023
    April 2023
    March 2023
    February 2023
    January 2023
    December 2022
    November 2022
    October 2022
    September 2022
    August 2022
    July 2022
    June 2022
    May 2022
    April 2022
    March 2022
    February 2022
    January 2022
    December 2021
    November 2021
    October 2021
    September 2021
    August 2021
    July 2021
    June 2021
    May 2021
    April 2021
    March 2021
    February 2021
    January 2021
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    April 2020
    March 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    September 2019
    August 2019
    July 2019
    June 2019
    May 2019
    April 2019
    March 2019
    February 2019
    January 2019
    December 2018
    November 2018
    October 2018
    September 2018
    August 2018
    July 2018
    June 2018
    May 2018
    April 2018
    March 2018
    February 2018
    January 2018
    December 2017
    November 2017
    October 2017
    September 2017
    August 2017
    July 2017
    June 2017
    May 2017
    April 2017
    March 2017
    February 2017
    January 2017
    December 2016
    November 2016
    October 2016
    September 2016
    August 2016
    July 2016
    June 2016
    May 2016
    April 2016
    March 2016
    February 2016
    January 2016
    December 2015
    November 2015
    October 2015
    September 2015
    August 2015
    July 2015
    June 2015
    May 2015
    April 2015
    March 2015
    February 2015
    January 2015
    December 2014
    November 2014
    October 2014
    September 2014
    August 2014
    July 2014
    June 2014
    May 2014
    April 2014
    March 2014
    February 2014
    January 2014
    December 2013
    November 2013
    October 2013
    September 2013
    August 2013
    July 2013
    June 2013
    May 2013
    April 2013
    March 2013
    February 2013
    January 2013
    November 2012
    October 2012
    September 2012
    August 2012
    May 2012

    Categories

    All 1800-number Accessibility Accessories Activity Monitor Adware AI Airdrop Airplay Airpods Alarms Alerts Android Apple Id Apple-id Appleid.apple.com Apple Music Apple News Apple Pencil Apple Tv Apple Watch Apps App Store App Windows Apss Audio Autolock Automatic-downloadsupdates Automator Backup Backups Battery Be-connected Be-connected Bigpond Big Sur Bitcoin Blockchain Bluetooth Books Boot Camp Budgetting Business Buying Guide Calendar Camera Canva Captcha Catalina Cellular Data Centrelink Channel 9 Charging ChatGPT Christmas Chrome Classes Client Stories Clipboard Cloud Cloud-storage Cloud-storage Club Club News Colours Com Compass Contacts Continuity Control-center Control Centre Convert Cookies Copilot COVID COVID 19 COVID-19 Cybersafety Datad777f385d3 Data Usage Delete Desktop Dictation Dock Do Not Disturb Downloads Dropbox DVD Education El-capitan Email Emergency Emojii Entertainment ESIM Ethernet Evernote Excel Facebook Family Family History Files Finance Finder Find My Find My Car Find-my-iDevice Fingerprint Sensor Fonts Force Reboot Forgetting Curve Fraud Free Friday Gift Ideas Gmail Google Google Drive Google Flights Google Photos Google Sheets Government Services Guides Handbrake Handoff Handy Hints Hard-drive-crash HDD Health High Sierra Home Button Homepod Home Screen Hotmail Housekeeping Humour ICloud ICloud Backup ICloud Drive ICloud Family ICloud Photo Library Identity Identity Theft Images Image-to-text IMAP IMessage Imovie Instagram Internet Internet Issues Internet-options Internet-options Ios Ios-11 Ios-11 Ios-12 IOS 13 IOS 14 IOS 15 IOS 16 IOS 17 IOS 18 Ios Photos IPad Ipad-tips Iphone Iphone-12 IPhone 13 IPhone 16 Iphone-8 Iphone8 Iphone Basics Iphone-calendar IPhone Mirroring Iphone Settings Iphone-x Iphonex Ipod Itandcoffee Itandcoffee Club Itandcoffee News Itandcoffee Services Itandcoffee-swap-shop Itandwine Itunes Junk Keyboard Keychain Kids And Technology Kidsandtechnology Lifestyle Lock Screen Mac Mac-basics Mackeeper Mac Mail Mac-mail Mac-monday Macos MacOS Sequoia Mac Photos Mac-photos Mac Tutorials Mac-videos Magnifier Magsafe Mail Malware Maps Measure Media Medical-id Messages Messenger Microphone Microsoft Microsoft 365 Mobile Banking Mobile Data Mobile-data Mobile Porting Mojave Monterey Motion Mouse Movies Multitasking Music MyGov My-health-record NBN Netflix Notes Notifications Number Porting Office 365 Onedrive Onenote Online Safety Online-safety Optusnet Os-x Outlook Pages Parental Controls Passwords Paypal PDF Personal Hotspot Phishing Phone Photo Book Photo-books Photos Photos On Mac PLAYLIST Podcasts Popups Powerpoint Preview Printing Privacy Productivity Product Launch Publicity Publicityads57a389ac69 Publisher Purchasing-an-idevice Qa QR Code Quicktime Raise-to-wake Ransomware Reachability Reboot Recommendations Recovery Relay Reminders Remotewipe Repairs Restore Restrictions Rings Rotation-lock Router Safari Safari-favourites Samsung Santa Scam Scam Email Scams Scan Scannable Scanning School-ipad Scoopit Screen Screen-brightness Screensaver Screenshots Screen Time Scrolling Secondhand-devices Security Sell Seniors Seo Services Sessions Settings Share Shared-calendar Shop Shopping Shortcuts Sierra Signature Silent-auction Sim Siri Skype Slideover Slides Slideshow Slideshows Slow-device Slow-mac Smart-tv Sms Snapfish Social Media Socialmedia Software Update Softwareupdate Software Updates Sonoma Sounds Spam Spinning-beachball Split Screen Split View Spotlightsearch Startup Storage Storage Space Streaming Subscriptions Sunrise Switch Symbols Sync System Preferences Task Manager Tasks Task-switcher Taskswitcher Teams Technology Technologyarticles Technologydependency Technology-lifestyle Technology-solutions Technologytips Techsupport Telco Telcos Telstra Telstracomplaint Text Text Replacements Theft The-katering-show Thermomix Thesenior Timemachine Time-to-leave Tio Toys Trackpad Training Videos Transcribe Translate Travel Travel Sim Tripadvisor Troubleshooting Tutorial Tutorials TV Two Factor Authentication Twofactor-authentication Two-step-verification Typing Typing Shortcuts Undo Universal Control Unlock Update Updates Upgrade Uppercase Usage User Group Utilities Ventura Video Video-blog Videos Virus Voice-and-data Voicemail Voice-memos Volume Vpn Wallet Wallpaper Warnings Weather Web Browser Website Weebly Whatsapp Widgets Wi-Fi Wi-fi Wifi Wifi084d04ddac Wifi-calling Windows Windows 10 Windows10 Windows 11 Word Wordpress Worldclock Yosemite Youtube Zoom

    RSS Feed

27 Sycamore St, Camberwell, Victoria Australia
(also located in 
Daylesford)

​​Call  +61 444 532 161  or  1300 885 420

​to book an appointment or class, or to enquire about our services and products


Seniors Card Welcome
SENIORS CARD WELCOME HERE:
Seniors Card holders qualify for a 10%* discount on eligible classes booked and paid for online. 
To activate the discount at the time of booking, select Redeem Coupon or Gift Certificate and enter 10OFFSEN before selecting Pay Now
Seniors can also save $5** on the first full hour of appointments booked online. Enter Coupon Code of 
BASEN5 when booking to receive this discount.
* Some heavily discounted classes are excluded from the 10% class discount offer.
** Where more than one type of discount is available, only one type of discount can be used.

Services
Classes
Event Calendar
Private Appointments
Gift Vouchers
Remote support
​Business Services
​Help for families

Online Content
​Newsletter
User Guides
Video tutorials/classes
Tips and Hints
​Blog
iTandCoffee Club
About the Club
Free Club Sessions
Sign In/View Account
Members Area
Prices/Policies
Prices
Privacy
Cancellations, Refunds, Returns
About iTandCoffee
Home
About

​Contact us
Testimonials
In the press

Picture
​© 2012-2025 iTandCoffee Pty Ltd. All rights reserved  ACN: 606 340 434