 I have to admit to being quite phobic about making any changes when it comes to Telstra and my internet service.
Every time I have made a change, it has resulted in lengthy followup calls to resolve issues and errors. So I have been delaying making the switch to NBN at home. We already had a fast cable connection (100mbps), so we were not expecting to benefit greatly from a faster service by switching - although the upload speed IS significantly faster on NBN. Our hesitation has also been because we have found that the cable service is still suffering constant and lengthy outages - usually attributable to an NBN outage - so we were not instilled with any confidence about switching. A few weeks ago, we received a letter from NBN saying that we needed to switch within the next 6 months. So, I bit the proverbial bullet, called Telstra and placed my order for NBN. (We stayed with Telstra because we are currently half-way through a 24-month contract.)
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 A scam that is 'doing the rounds' is one that my husband received a few weeks ago. He got a text in the middle of the night requesting urgent help, from a number that he didn't recognise. Thinking it might be from his elderly parents or someone texting on their behalf, he called the number when he saw it first thing the next day.
If you have ever subscribed to an app/service on your iPad or iPhone, you will know that it can be tricky to work out where to go to manage and cancel these subscriptions.
Apple has remedied this recently, providing easy access to your list of subscriptions.  If, like me, you operate a business in which you clock up quite a few business km's, it is important to be able to track those kms's - so that you can claim them from your business or through your tax return. With a reimbursement of .68c/km, it is well worth ensuring that you keep a log of these k's.
Maintaining a manual log book, however, is an absolute pain. But there is an easier way! As with so many things, there is an app for that.  Thanks to everyone who came along to our iPad/iPhone User Group (also known as Free Friday!), where we covered some great topics, requested by those who attended. Here's the list - so much for an hour!
 In our 24 hours of seeing 3 different clients with email 'sending' issues, the third client's issue was with Outlook for Windows on his new Windows computer.
He was unable to send any emails from his Bigpond account - even though his Gmail account was working. A call to Microsoft Support had failed to resolve his issue.  In a week that featured multiple clients with problems sending emails - which, co-incidentally were all Bigpond emails - one client had an issue where, all of a sudden, her Outlook for Windows app would not allow her to send emails
 A client at iTandCoffee today had a puzzling error on her iPhone that was preventing her from sending any emails from her Bigpond email account.
The error she started getting only a few days earlier was 'The recipient "recipient-email-address" was rejected by the server because it does not allow relaying'.  A client who visited iTandCoffee last week had an interesting problem.
When her daughter calls her private iPhone using FaceTime, the call comes through on her work iPhone as well. Why does this happen?  I, like many iTandCoffee clients who have contacted me, received an email from Google+ yesterday - as shown in the image above.
The questions I have been asked are "Is it legitimate?", "What is Google+", "Do I have this Google+' and "What should I do?". Here are some answers. |
What's on at iTandCoffee ?Below is our list of videos, classes and other events that are coming up soon.
Videos shown are offered for eligible members of the iTandCoffee Club. If you have questions, why not join fun and informative 'user group' meetings, held once a month. All iTandCoffee classes are run as online classes (using Zoom), which means you can attend from anywhere. |
27 Sycamore St, Camberwell, Victoria Australia
Call +61 444 532 161 or 1300 885 320
to book an appointment or class, or to enquire about our services and products
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SENIORS CARD WELCOME HERE:
Seniors Card holders qualify for a 10% discount on all classes booked and paid for online (excludes PTT sessions and classes already discounted during COVID-19 crisis). To activate the discount at the time of booking, select Redeem Coupon or Gift Certificate and enter 10OFFSEN before selecting Pay Now. |
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