Blog Archives

23/2/2019 2 Comments

I finally bit the bullet and got NBN connected. Here's what happened next ...

I have to admit to being quite phobic about making any changes when it comes to Telstra and my internet service.

Every time I have made a change, it has resulted in lengthy followup calls to resolve issues and errors.

So I have been delaying making the switch to NBN at home. We already had a fast cable connection (100mbps), so we were not expecting to benefit greatly from a faster service by switching - although the upload speed IS significantly faster on NBN.

Our hesitation has also been because we have found that the cable service is still suffering constant and lengthy outages - usually attributable to an NBN outage - so we were not instilled with any confidence about switching.

A few weeks ago, we received a letter from NBN saying that we needed to switch within the next 6 months.

So, I bit the proverbial bullet, called Telstra and placed my order for NBN. (We stayed with Telstra because we are currently half-way through a 24-month contract.)

2 Comments

23/2/2019 0 Comments

If you get a text requesting emergency help ...

A scam that is 'doing the rounds' is one that my husband received a few weeks ago. He got a text in the middle of the night requesting urgent help, from a number that he didn't recognise. Thinking it might be from his elderly parents or someone texting on their behalf, he called the number when he saw it first thing the next day.

0 Comments

22/2/2019 0 Comments

It's now easier to check and manage your iTunes and App Store subscriptions

If you have ever subscribed to an app/service on your iPad or iPhone, you will know that it can be tricky to work out where to go to manage and cancel these subscriptions.

Apple has remedied this recently, providing easy access to your list of subscriptions.

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20/2/2019 1 Comment

A handy app for tracking your KM's for business

If, like me, you operate a business in which you clock up quite a few business km's, it is important to be able to track those kms's - so that you can claim them from your business or through your tax return. With a reimbursement of .68c/km, it is well worth ensuring that you keep a log of these k's.

Maintaining a manual log book, however, is an absolute pain. But there is an easier way!

As with so many things, there is an app for that.

1 Comment

20/2/2019 0 Comments

Great topics covered at February's iPad and iPhone user group session

Thanks to everyone who came along to our iPad/iPhone User Group (also known as Free Friday!), where we covered some great topics, requested by those who attended. Here's the list - so much for an hour!

Scanning photos with the app Photomyne
Taking a screenshot and then editing it
Using screenshotting to take a ‘still’ from a video
Using Calendar app on iPhone - and is there a better one?
How to sync photos between Android and Apple mobile devices
Do I need to pay for storing photos with Google Photos?
How much to get more storage?
How to send big files to other people
Saving emails to folders in Mail - and creating mail folders (mailboxes)
Creating Albums in Photos
Using the People feature of Photos (albums created using Facial Recognition)
How to stop Gumtree from emailing me constantly
How to turn of iCloud mail if I am not using that mail account
Telling your Mail account which is your ‘default’ account (if you have more than one
Adding a new mail account to a iPhone or iPad

0 Comments

9/2/2019 0 Comments

Outlook is stuck on 'Send/Receive' - and crashes on re-start

In our 24 hours of seeing 3 different clients with email 'sending' issues, the third client's issue was with Outlook for Windows on his new Windows computer.

He was unable to send any emails from his Bigpond account - even though his Gmail account was working. A call to Microsoft Support had failed to resolve his issue.

0 Comments

9/2/2019 0 Comments

My Bigpond email won't send - the message says I am SPAM!

In a week that featured multiple clients with problems sending emails - which, co-incidentally were all Bigpond emails - one client had an issue where, all of a sudden, her Outlook for Windows app would not allow her to send emails

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8/2/2019 0 Comments

My Bigpond emails won't send from my iPhone due to a 'relaying' error

A client at iTandCoffee today had a puzzling error on her iPhone that was preventing her from sending any emails from her Bigpond email account.

The error she started getting only a few days earlier was 'The recipient "recipient-email-address" was rejected by the server because it does not allow relaying'.

0 Comments

3/2/2019 0 Comments

When my daughter 'Facetimes' me, both my work and home mobile phones ring!

A client who visited iTandCoffee last week had an interesting problem.

When her daughter calls her private iPhone using FaceTime, the call comes through on her work iPhone as well.

Why does this happen?

0 Comments

3/2/2019 2 Comments

Why am I getting this message from Google? Is it legitimate?

I, like many iTandCoffee clients who have contacted me, received an email from Google+ yesterday - as shown in the image above.

The questions I have been asked are "Is it legitimate?", "What is Google+", "Do I have this Google+' and "What should I do?".

Here are some answers.

2 Comments

27 Sycamore St, Camberwell, Victoria Australia
(also located in Daylesford)

Call +61 444 532 161 or 1300 885 420

to book an appointment or class, or to enquire about our services and products

SENIORS CARD WELCOME HERE:
Seniors Card holders qualify for a 10%* discount on eligible classes booked and paid for online.
To activate the discount at the time of booking, select Redeem Coupon or Gift Certificate and enter 10OFFSEN before selecting Pay Now
Seniors can also save $5** on the first full hour of appointments booked online. Enter Coupon Code of BASEN5 when booking to receive this discount.
* Some heavily discounted classes are excluded from the 10% class discount offer.
** Where more than one type of discount is available, only one type of discount can be used.

YOUR CART

Tips, Tricks and News
about all sorts of technology in your life!

I finally bit the bullet and got NBN connected. Here's what happened next ...

If you get a text requesting emergency help ...

It's now easier to check and manage your iTunes and App Store subscriptions

A handy app for tracking your KM's for business

Great topics covered at February's iPad and iPhone user group session

Outlook is stuck on 'Send/Receive' - and crashes on re-start

My Bigpond email won't send - the message says I am SPAM!

My Bigpond emails won't send from my iPhone due to a 'relaying' error

When my daughter 'Facetimes' me, both my work and home mobile phones ring!

Why am I getting this message from Google? Is it legitimate?

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Call +61 444 532 161 or 1300 885 420

to book an appointment or class, or to enquire about our services and products

YOUR CART

Tips, Tricks and News about all sorts of technology in your life!

Receive great articles like this fortnightly to your Inbox

Follow us on Facebook

Join the iTandCoffee Club ​for free content, tutorials, videos, classes, offers, discounts and more

What's on at iTandCoffee ?

Archives

Categories

​​Call +61 444 532 161 or 1300 885 420​to book an appointment or class, or to enquire about our services and products

Tips, Tricks and News
about all sorts of technology in your life!

Receive great articles like this
fortnightly to your Inbox

Join the iTandCoffee Club

for free content, tutorials, videos, classes, offers, discounts and more

Call +61 444 532 161 or 1300 885 420

to book an appointment or class, or to enquire about our services and products