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Tips, Tricks and Articles about your Technology

iPad, iPhone, Mac, Windows, Android, Office 365, Google services, iCloud, OneDrive, Dropbox, Apps, Social Media, Zoom, and more.

Join the iTandCoffee Club to read members-only tips on this page

30/5/2018 0 Comments

Great new features have arrived on the iPad and iPhone

Get help with iCloud before upgrading to Messages in iCloud in iOS 11.4
Surprise, surprise! Another iOS update arrived overnight last night, and it has some great new features!

Read More
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15/6/2017 0 Comments

How to avoid using the keyboard on the iPad and iPhone

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In the 'Bring your Busy Life Under Control using the iPad and iPhone', we look at lots of tips about how to make the most of your Apple mobile devices.

One of my favourite tips relates to how to avoid typing on the iPad and iPhone!  It's amazing what you can achieve without having to hit those sometimes tiny keys.  If your fingers are as fat and crooked as mine, you'll really appreciate this one.

How to avoid typing on the iPad and iPhone
This tip is for iTandCoffee Club members only.  Are you a member?  Find out more about The iTandCoffee Club here.

Related Handy Hints and Articles

Handy Hints (for iTandCoffee Club members - find out more about The Club here)
  • Hidden keys on your iPad and iPhone keyboard
  • Typing Shortcuts
  • Keyboard Stuff on your iPad
  • Oops - I didn't mean to delete that!  How to undo.
  • I want to put Emoji's in my texts
  • Discovering Predictive Text
  • Have you found the Caps Lock on your iPad and iPhone's keyboard?

Blog Articles
  • ​An emoji for every occasion in iOS 9
  • Stopping iPad or iPhone clicks when you tap keys on the keypad
  • Turn your iPad (or iPad) into a laptop by adding a Bluetooth keyboard
  • Keyboard Shortcuts on my iPhone really helped me while travelling
  • A great tip - convert an entire lowercase word to uppercase on your iPad and iPhone
  • How to type the 'Apple' symbol on your iPad or iPhone
  • Why is the microphone missing from my iPad or iPhone keyboard?

Become a member of The iTandCoffee Club

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Join The iTandCoffee Club to get unlimited access to a huge range of handy hints and tips, videos of classes, slideshows of classes, and other members-only special offers and content.  

Attend FREE FRIDAY sessions and other free or discounted classes.
More information about The iTandCoffee Club
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19/5/2017 0 Comments

Another update iPad, iPhone - and to your Mac and Apple Watch. We can help you with that!

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This week has seen another set of updates to the operating systems for the iPhone, iPad, iPod touch, Mac, Apple TV and Apple Watch.

All of the updates - iOS 10.3.2, MacOS 10.12.5, watchOS 3.2.2, and tvOS 10.3 - bring some fixes and security updates, but no new features.

As usual, it is best to download and install these updates, as they keep you safe from security breaches.

Here is a Macworld article on this topic:
  • Apple updates macOS, iOS, watchOS and tvOS - Macworld Australia        


How up to date is your device?  Is it protected from malicious attacks?

Apple's regular updates of operating systems iOS and MacOS can be hard to keep up with.  Microsoft also regularly updates the Windows operating system.

For many iTandCoffee clients, limited internet plans makes it almost impossible to 'afford' the data required by these updates.

Added to that issue is that updates / upgrades can sometimes go wrong - what do you do if this happens.

All of the above mean that many users of technology are hesitant about proceeding with updates on their own.  

Unfortunately, this can leave them vulnerable to malicious attacks like those described in the press recently, where downloading of a file from and email (or clicking link in an email) led the thousands of computers being infected with 'ransomware'.

We'd like to help you with this - with a new service from iTandCoffee

We have so often heard from our clients that they often just need someone to 'hold their hand' a bit when doing 'things' on their technology.  They just need to be 'pointed in the right direction' when they get stuck - so that they can continue with what they are doing.

iTandCoffee is going to trial a new service called 'Holding your Hand' sessions, where you can drop in to iTandCoffee and get something done on your technology, with the comfort of having someone there to 'hold your hand' if you get stuck.

We will kick off this new service this coming week, with a specific topic this time:

'Holding your hand' sessions at iTandCoffee
Topic:  Apple iOS update to your iPhone or iPad

Friday 26th May, 9am-12pm
Thursday 1st June, 9am-12pm
Find out more here
Cost:  $20 for iTandCoffee Club members, $35 for non-members
iTandCoffee will be open two mornings in the next fortnight for you to drop in and do your
Apple mobile device's update
, using iTandCoffee's internet connection.  We will have someone there to provide basic help should you need it.  

​And there will be tea or coffee to sip while you get this job sorted!

If you are not a member of the iTandCoffee Club (find out more about the Club here), why not join today to take advantage of discounts on great services like this.  If you are not confident about signing up online, just give us a call on 1300 885 420.

 Booking are essential.  Find out more or book here ›
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3/4/2017 0 Comments

Two iOS updates recently - what do iOS 10.3 and 10.3.1 deliver and should you update?

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Last week (on March 28th), Apple released another major update to to our iPhone and iPad operating system iOS -  iOS 10.3.  Hot on the heals of that major update came another update overnight on April 4th - a 'fix' release, iOS 10.3.1.  
 
If you visit Settings -> General -> Software Update, you should notice that the latest version awaiting download and install is 10.3.1 (which will incorporate 10.3 if you hadn't already installed that update).

iOS 10.3/10.3.1 provide some new functionality, a major overhaul of the 'file system' that manages everything on your device, as well as some significant changes in the location of some very important Settings.

See later in this article for details of what is included in these latest updates.

​Should you update now?

Updating to this latest iOS version can be done at any time, with a couple of major warnings that need to be heeded before proceeding. 
  1. Due to the major changes to the underlying file system that iOS 10.3 delivers, is essential that you have backed up your device before you proceed with the update.  

    If something goes wrong during the update, you will need to be able to restore from this backup.  This means ensuring that you have an iCloud backup or an iTunes backup of the device.  (If you are not sure how to do this, iTandCoffee can assist - call 1300 885 420 to make an appointment.)
    ​
  2. ​iOS 10.3 is a larger update update than most, and will take quite a while to download and install.  

    Don't be fooled into thinking it has stalled part way through - stopping the update during installation can corrupt your device and require a factory reset and restore from backup.

    This slowness of the 10.3 update is due to the new file system that it is installing device, one that will improve performance and (hopefully) enhance battery life.

Where have iCloud settings gone?

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Having updated to iOS 10.3 on March 28th, I had not yet had a chance to review the changes that it brought. 

I was therefore surprised this week when I went to Settings to look at my iCloud setup, and found that the iCloud settings were no longer where they used to be.  Drat.  More changes to iTandCoffee guides and presentations!

It took me some time to work out just where they had gone.

​Your settings for iCloud are now found at the very top of the Settings screen.  

​You should see your name with an > on the right-hand side.

Tap on this to view all sorts of information about your Apple ID, payment method, iCloud, iTunes and App Store, Family Sharing, and the devices that are using your iCloud (as shown in the first image of this article).

What is in iOS 10.3 and 10.3.1?

Here is the information on iOS 10.3 and 10.3.1, provided by the Apple Support page.
iOS 10.3​
Released Mar 28, 2017.  iOS 10.3 introduces new features including the ability to locate AirPods using Find my iPhone and more ways to use Siri with payment, ride booking and automaker apps.
 

Find My iPhone
  • View the current or last known location of your AirPods
  • Play a sound on one or both AirPods to help you find them 
Siri
  • Support for paying and checking status of bills with payment apps
  • Support for scheduling with ride booking apps
  • Support for checking car fuel level, lock status, turning on lights and activating horn with automaker apps
  • Cricket sports scores and statistics for Indian Premier League and International Cricket Council 
CarPlay
  • Shortcuts in the status bar for easy access to last used apps
  • Apple Music Now Playing screen gives access to Up Next and the currently playing song’s album
  • Daily curated playlists and new music categories in Apple Music
Other improvements and fixes
  • Rent once and watch your iTunes movies across your devices
  • New Settings unified view for your Apple ID account information, settings and devices
  • Hourly weather in Maps using 3D Touch on the displayed current temperature
  • Support for searching “parked car" in Maps
  • Calendar adds the ability to delete an unwanted invite and report it as junk
  • Home app support to trigger scenes using accessories with switches and buttons
  • Home app support for accessory battery level status
  • Podcasts support for 3D Touch and Today widget to access recently updated shows
  • Podcast shows or episodes are shareable to Messages with full playback support
  • Fixes an issue that could prevent Maps from displaying your current location after resetting Location & Privacy
  • VoiceOver stability improvements for Phone, Safari and Mail
iOS 10.3.1
Released April 3, 2017
Wi-Fi
Available for: iPhone 5 and later, iPad 4th generation and later, iPod touch 6th generation and later
Impact: An attacker within range may be able to execute arbitrary code on the Wi-Fi chip
Description: A stack buffer overflow was addressed through improved input validation.
0 Comments

26/1/2017 1 Comment

Apple is recommending you apply this update to iOS 10 immediately

Apple release important security update 10.2.1
iPhone, iPad and iPod touch users are being warned in press articles that an update to iOS 10 - iOS 10.2.1 - is now available and should be installed as soon as possible.

It is a security update that addresses some serious security risks in iOS 10, when using Safari and even in some Apps.  

To apply this update, go to Settings -> General -> Software Update and choose 'Download and Install'.  

Here is an article on this:  Apple's iOS 10.2.1 fixes potentially devastating security bugs.                 

Make sure you are connected to WiFi and have sufficient charge before any such update.                                          

1 Comment

23/11/2016 0 Comments

Features of iOS 10 that you won't find on an iPhone 5 or 5C

iOS 10 features that don't work on iPhone 5 or 5C
At the Free Friday held last Friday (18/11) for iTandCoffee Club members, we covered part 2 of the Exploring the features of iOS 10 topic.  

(Here is the video from that Free Friday session - for iTandCoffee Club members only.)

While going through all the great new features of iOS 10, there were some attendees who found that they did not have all the features that we were exploring.

For anyone with an iPhone 5 or 5C, certain features of iOS 10 are not available.  Here is an article on this topic for anyone who has one of these iPhones.
  • iOS 10 Features That Are Not Available on iPhone 5 and iPhone 5C
​
Here is a useful article from Macworld with lots of information about iOS 10 - installing it, which devices are eligible to run iOS 10, and which of the older devices may struggle a bit with it.
  • Here's how to try the new version of iOS.                                                                ​                                                               

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16/11/2016 0 Comments

How to save images from emails in iOS 10

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In past versions of iOS 10, it was very easy to save one or more images that were attached to an email.  

You simply pressed the 'Reply/Forward' symbol, and chose the Save Image option.  Here is how it used to look.

I had not noticed until this past week that this Save Image option no longer appears in the 'Reply/Forward' list of options.

So how do you now save photos that you receive in your Mail to your Photos?

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Just touch and hold on the image in the body of then email until you see the 'Share' menu pop up.

In the list of options along the bottom, you will see 'Save Image'.

If there are (say) 3 images you will also see 'Save 3 Images'. 


Tap either of these options to save your photo (or photos) to your Photos library on the iPad or iPhone.

You will find that the saved image/s will be in your Photos app, and will be the last photo/s in your Camera Roll album (or in your All Photos Album, if you have turned on iCloud Photo Library).


Other hints and tips about Photos on the iPad and iPhone

Handy Hints (for iTandCoffee Club members only - find out more here)
  • Quick photos on your iPhone ​
  • Take a photo of your screen
  • Take photos while you video
  • How can I delete photos in bulk from my iPad/iPhone using Mac!
  • Is there a way to quickly delete all photos from my iPhone or iPad?
  • How can I delete photos from iPad & iPhone in bulk from Windows
  • Importing iPad and iPhone photos to a Windows computer
  • Sending an individual photo from the Photos app
  • Sending several photos from the Photos app
  • Making sure your email with photos is not too large
  • Taking better photos with your iPhone and iPad
  • How to see your iPad and iPhone photos presented on a map
  • I edit images in Photos on my iPhone, but they don't import to my computer!
  • Creating an Album in Photos on your iPad and iPhone
Articles:
  • My first iMovie video on my new iPhone 6 Plus!
  • Do you hate having to scan and send documents?
  • Have you discovered 'app extensions'?  Here are some really great extensions for the Photos app.
  • I seem to get two copies of photos on my iPhone when HDR is on
  • How can I print several photos on a single page from my iPad or iPhone
  • iOS 9 offers a new way of deleting photos in bulk from your iPad and iPhone
  • Great slideshows for learning all about taking and managing photos on your iPad and iPhone
  • I wanted to make a photo collage - and found this great little iPhone/iPad app available for free at the moment  
  • Saving a photo you see in Facebook on your iPad or iPhone
  • A great App for snapping photos of photos     
  • How do I save a video that someone has sent me onto my iPhone or iPad?  
  • Editing can turn ordinary photos into something really special
  • Take your own ID photos using this app     ​    ​  ​
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9/11/2016 0 Comments

Organising your Mail has been made easier in iOS 10

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If you have like to keep your mail organised - by filing your mail in your own set of Mailboxes - iOS 10 has made your task just that much easier.

But let's rewind first, for those who have not yet discovered the joy of being able to organise all those emails.

iOS Mail includes the capability to set up folders/subfolders for mail, and to then move/file mail messages in this set of folders (known as Mailboxes).

We have previously covered how to do this in the handy hint for iTandCoffee Club members:
  • Managing mail on your iPad and iPhone             

iOS 10 has now added a really handy new feature that I have found a great help when filing messages that are in my Inbox - making this task much quicker.  

A new short video that shows how to create Mailboxes (and Mailboxes within Mailboxes), and highlights the new iOS 10 feature, has now been added to the members only area for iTandCoffee Club members.

See this new Handy Hint here:
  • Organising your mail in iOS 10

Other iOS 10 features for Mail

  • iOS 10 - Quick viewing of all 'Unread' mail 
  • Save emails as PDFs - a very handy iOS 10 tip that I am now using every day!   
0 Comments

7/11/2016 0 Comments

Another two Apple iOS updates in last fortnight - with some handy new features 

Portrait Mode in iOS 10.1 on iPhone 7 Plus
For those of you who have been waiting for the go-ahead on iOS 10, it might now be time to think about updating.  

On Oct 27, Apple released a 'major' update to iOS 10, iOS 10.1. 

Then, hot on the heals of this iOS 10.1 release, Apple released a 'fix' for iOS 10.1 this week - so the latest version of iOS 10 is now (as at 5/11/16) iOS 10.10.1.

For those of you who had already installed iOS 10, 10.0.1, 10.0.2, 10.0.3 or 10.1, please do go ahead with this latest update, as there will be fixes for lots of little issues with the earlier releases of iOS 10 - as well as the new features described below.

For those who had not yet updated to iOS 10, I think that the upgrade and its updates have now 'bedded down' sufficiently for you to feel quite safe in going ahead with the update.   

Below we look at some of the features that  are worthy of mention in iOS 10.1 (and 10.1.1).  

For anyone who is an iTandCoffee Club member, our next Free Friday on Nov 18th at 9am will be part 2 of 'Discovering the new features of iOS 10', where we will look at more of the great new features of iOS 10, and answer questions relating to iOS 10.   Book here to reserve your place - seats are filling fast, so don't delay.

The video from the October Free Friday (where we looked at part 1 of 'Discovering the new features of iOS 10') is available here, for viewing by any iTandCoffee Club members who couldn't attend or who would like to refresh what we covered.

Are you a member of The iTandCoffee Club yet?  It's easy to join - find out more here.


Read More
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23/10/2016 0 Comments

I LOVE this new feature of the Photos app in iOS 10 and MacOS Sierra

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I haven't had much time recently to have a close look at the new features of MacOS Sierra on my Mac, but one in particular really stood out to me when I was organising my photos.  

It is a feature of the Photos app that allows you to search for 'things' in your photos.  And the best thing is that is works in Photos on the iPhone and iPad too (in iOS 10).

I wanted to put together an Album of photos, one of photos of our cat and the other of our dog.  

I found that I can now type dog into the search field to find all photos in my library that have a dog in them.  Similarly, typing cat gives me all photos that have cats in them.

I found photos that I had so many forgotten photos existed in amongst my 30,000 photos!

I can look for animal, tree, water, house and all sorts of other 'things'.  

Very handy!

Do you want to learn more about Photos on your iPad, iPhone or Mac?


For anyone who is interested in finding out more about the Photos app on the iPad, iPhone or Mac, we have some great classes coming up in November at iTandCoffee.  Details of these classes can be found by selecting the below links.
  • Taking, Viewing and Managing Photos  on your iPad and iPhone     
  • Photos on your Mac
  • Make your own Digital Photo Book - using either a computer OR an iPad    

Videos of these classes can be viewed on the iTandCoffee Website

For those who have already attended any of the above classes, a video of the class is be available on this website - to help you revise and refresh all the things you learned at the class/es.  

If you are an iTandCoffee Club member, you can gain access to these videos FOR FREE - just email videos@itandcoffee.com.au to request your access. 

Those of you who not iTandCoffee Club members can also gain access to any of the class videos that are available on the iTandCoffee website.  Find out how here››

Find out more about The iTandCoffee Club here››

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    If you have questions, why not join our The iTandCoffee Club to attend fun and informative 'user group' meetings.
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To activate the discount at the time of booking, select Redeem Coupon or Gift Certificate and enter 10OFFSEN before selecting Pay Now.

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