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 An iTandCoffee client recently had an issue where her iPhone seemed to be sending some of her calls to Voicemail and not ringing at all. Some calls were coming through fine, but for others she was not even aware she had received a call. This was happening while she was at home, definitely connected to her service provider - so it wasn't as issue with her mobile signal or her SIM card.
So what was causing this issue?
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 Image by Michael Schwarzenberger from Pixabay I thought this one was something that arrived with iOS 14, but I am wondering if it is instead a change that Telstra has made recently (perhaps related to a plan change).
Has anyone else noticed a change in the Voicemail feature of their Phone app? Previously, when I wanted to check my Voicemail, I had to go to the Voicemail option and tap the button in the middle of the screen to call the Voicemail service. This magically changed very recently.  Subscriber Ruth D has asked if there is something she can do to stop her phone conversations from cutting out on her iPhone 7. She says this only started happening when she upgraded to the iPhone 7.
7/5/2020 0 Comments Does your iPad or Mac ring when your iPhone rings? Do you want to turn this off?
If it drives you crazy that your iPad and/or Mac rings whenever your iPhone rings, fear not - there is a very easy fix for this!
The Calls on Other Devices is a feature that allows any device (as long it is running a recent iOS version) that is signed in to your iCloud account to also make and receive phone calls. If you don't like this feature, just turn it off.  Client Nicola has asked a question about dealing with scam callers and how to block them.
Blocking a scam caller is easy on your iPhone - we'll walk through the steps below. But it is also handy to know that Apple has included a new feature for dealing with scam callers, one that many people will be keen to turn on. Read on for more details.  Have you ever wondered why you get two versions of the same photo on your iPhone or iPad, even though you thought you had only taken one? Above is one that I took just now - identical, except that the second shows the letters HDR at top left.
Newer iPhones have a great Camera feature called HDR - High Dynamic Range - which can really enhance your photos in tricky lighting situations. 
Does your iPad or iPhone have the correct name? Or does it have the generic name of iPad or iPhone?
When you use features like Airdrop and Personal Hotspot, it is essential that your device is named so it can be distinguished from other devices. A generic name for the device could make it hard to identify it if you are in a crowded place where lots of other iPhones and iPads are 'broadcasting' their names. 
Thanks Simone R for this suggestion for the iTandCoffee Newsletter, telling us about an app that we should all have on our smartphones
"I just completed my first aid refresher course today and they got us to download this app. It’s awesome, especially the locality guide which gives latitude & longitude numbers for your location; particularly good if you’re out bush or at the MCG apparently!!!"  Just yesterday, I met with a client who had suffered a business disaster. The web developer who looked after hosting of her website and her mail had suffered a major cyber-attack, one that resulted in the loss of not only her complete website, but also all of her business mail.
Because her Mail account was installed as an IMAP style of mail account, one that synchronises across all devices, the loss of the mail by her mail host meant that she also lost the mail from the iPad and iPhone on which she relies for all her business communications. While the loss of the email history is a disaster for her, even more of disaster is the loss of the contact information that was held in that mail.  Do you find that your phone just doesn't ring for long enough?
This is an issue we get asked about very regularly, so I am re-publishing this article for our newer subscribers. (Not a subscriber? Subscribe here to get our great fortnightly newsletter.) Solve this problem by extending the number of seconds that the phone rings, using a series of numbers and symbols on the phone's keypad. Here are the instructions for each of the main Telcos: |
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