Handy hints, tips and tricks for iPad, iPhone, Mac and more

11/5/2020 0 Comments

My iPhone keeps disconnecting calls - what can I do?

Subscriber Ruth D has asked if there is something she can do to stop her phone conversations from cutting out on her iPhone 7. She says this only started happening when she upgraded to the iPhone 7.

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7/5/2020 0 Comments

Does your iPad or Mac ring when your iPhone rings? Do you want to turn this off?

If it drives you crazy that your iPad and/or Mac rings whenever your iPhone rings, fear not - there is a very easy fix for this!

The Calls on Other Devices is a feature that allows any device (as long it is running a recent iOS version) that is signed in to your iCloud account to also make and receive phone calls. If you don't like this feature, just turn it off.

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15/10/2019 0 Comments

Blocking scam callers / texters - and a new feature to help with this problem

Client Nicola has asked a question about dealing with scam callers and how to block them.

Blocking a scam caller is easy on your iPhone - we'll walk through the steps below. But it is also handy to know that Apple has included a new feature for dealing with scam callers, one that many people will be keen to turn on. Read on for more details.

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15/6/2019 0 Comments

Why are there two copies of some photos on my iPhone?

Have you ever wondered why you get two versions of the same photo on your iPhone or iPad, even though you thought you had only taken one? Above is one that I took just now - identical, except that the second shows the letters HDR at top left.

Newer iPhones have a great Camera feature called HDR - High Dynamic Range - which can really enhance your photos in tricky lighting situations.

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12/6/2019 0 Comments

How to change the name of your iPad or iPhone

Does your iPad or iPhone have the correct name? Or does it have the generic name of iPad or iPhone?

When you use features like Airdrop and Personal Hotspot, it is essential that your device is named so it can be distinguished from other devices.

A generic name for the device could make it hard to identify it if you are in a crowded place where lots of other iPhones and iPads are 'broadcasting' their names.

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19/7/2018 0 Comments

An app we should all have on our mobile phones

Thanks Simone R for this suggestion for the iTandCoffee Newsletter, telling us about an app that we should all have on our smartphones

"I just completed my first aid refresher course today and they got us to download this app. It’s awesome, especially the locality guide which gives latitude & longitude numbers for your location; particularly good if you’re out bush or at the MCG apparently!!!"

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17/7/2018 0 Comments

How a client lost all her Contacts information

Just yesterday, I met with a client who had suffered a business disaster. The web developer who looked after hosting of her website and her mail had suffered a major cyber-attack, one that resulted in the loss of not only her complete website, but also all of her business mail.

Because her Mail account was installed as an IMAP style of mail account, one that synchronises across all devices, the loss of the mail by her mail host meant that she also lost the mail from the iPad and iPhone on which she relies for all her business communications.

While the loss of the email history is a disaster for her, even more of disaster is the loss of the contact information that was held in that mail.

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27/5/2018 22 Comments

How to extend the number of rings before your phone goes to voicemail

Do you find that your phone just doesn't ring for long enough?

This is an issue we get asked about very regularly, so I am re-publishing this article for our newer subscribers. (Not a subscribers? Subscribe here to get our great fortnightly newsletter.)

Solve this problem by extending the number of seconds that the phone rings, using a series of numbers and symbols on the phone's keypad.

Here are the instructions for each of the main Telcos:

22 Comments

4/5/2017 0 Comments

How do I hang up an iPhone call? Where is the red 'hang up' button?

This one is for you Dad!

A 'feature' introduced by one of the more recent updates/upgrades to iOS is that you sometimes find that, when you are ready to hang up from a call, your screen does not seem to show the red 'hang up' button.

Instead, your screen shows only your 'lock screen' image, with the name of the caller at the top.

My father, a newcomer to iPhone, found this very confusing when he wanted to hang up from an 'overseas' caller recently.

How do you get back the 'hang up' button so that you can hang up the call?

Just tap on the name of the caller at the top of the screen, and the usual set of 'call control' options will appear, including the red 'hang up button'.

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9/1/2017 0 Comments

Are your 'bursts' of photos causing your iPad, iPhone or Mac to 'burst its storage banks'?

Cleaning up bursts of Photos on the Mac, iPad and iPhone

Over the holiday break, I finally took some time to attempt to tidy up my Photos library, which is currently sitting at around 28,000 videos and photos.

When doing a clean out, the first area I look at is my Videos album - and get rid of anything that I don't need to keep.

But another area that can contain a large amount of wasted storage is the Bursts album - showing the sets of photos that were taken on your iPad or iPhone by holding down (instead of tapping) the white button in the Camera app.

By simply clearing out all the additional photos hidden by these bursts, I managed to claw back about 1GB of storage!

If you are not sure how to sort out all these hidden space wasters in Bursts, check out these members-only Handy Hints for iTandCoffee Club members:

Not yet a member of the iTandCoffee Club? Find out more here ›

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Tips, Tricks and Articles about your Technology

iPad, iPhone, Mac, Windows, Android, Office 365, Google services, iCloud, OneDrive, Dropbox, Apps, Social Media, Zoom, and more.

My iPhone keeps disconnecting calls - what can I do?

Does your iPad or Mac ring when your iPhone rings? Do you want to turn this off?

Blocking scam callers / texters - and a new feature to help with this problem

Why are there two copies of some photos on my iPhone?

How to change the name of your iPad or iPhone

An app we should all have on our mobile phones

How a client lost all her Contacts information

How to extend the number of rings before your phone goes to voicemail

How do I hang up an iPhone call? Where is the red 'hang up' button?

Related Handy Hints and Tips

Are your 'bursts' of photos causing your iPad, iPhone or Mac to 'burst its storage banks'?

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YOUR CART

Tips, Tricks and Articles about your Technology iPad, iPhone, Mac, Windows, Android, Office 365, Google services, iCloud, OneDrive, Dropbox, Apps, Social Media, Zoom, and more.

Related Handy Hints and Tips

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Related Handy Hints and articles for Mac

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​​Call 1300 885 420 ​to book an appointment or class, or to enquire about our services and products

Tips, Tricks and Articles about your Technology

iPad, iPhone, Mac, Windows, Android, Office 365, Google services, iCloud, OneDrive, Dropbox, Apps, Social Media, Zoom, and more.

Receive great articles like this
fortnightly to your Inbox

Join the iTandCoffee Club

for free content, tutorials, videos, classes, offers, discounts and more

Call 1300 885 420

to book an appointment or class, or to enquire about our services and products