Have you been suffering from Photo Syncing problems on your iPhone, iPad and/or computer?
When you plug your iPhone (or iPad) into your computer, are you told that there are no photos to import - even though you know that you just took some new photos! Where are your photos?
8/6/2019 0 Comments
Please consider your friends when setting up your iCloud and iMessage!
If you are already using iCloud and iMessage, please, please check the Apple ID that you are using, and whether any other family members are using that same ID.
This article has been prompted by a recent visit to a client who discovered that, due to incorrect setup of devices in the household, her children (and perhaps husband) had been receiving some very private messages that were sent to her by a girlfriend. It was horrifying to think that the kids were privy to some very personal information shared between close friends.
It highlighted once again that we all need to be aware of the fact that Messages we send to others may not just be going to that person! So be careful what you say!
For the sake of others who Message you, and who would like to think that they are only corresponding with you, please make sure that you are not using a 'shared' Apple ID for Messages.
Let's look at how you can check this.
One of the great benefits of using Apple devices is their ability to 'talk to' each other.
Our Apple devices include a feature called Continuity.
Continuity allows you to start something on one device and finish it on another - for example, start an email on your iPhone and finish it on your Mac. (We'll cover how this aspect of Continuity works in a future Handy Hint!)
There is a particular Continuity feature that I use every day to save on typing, when signing in to apps and accounts on my Mac that need a two-factor authentication code from an Authenticator app on my iPhone.
No sooner does one School Year finish and we’re thinking about the next.
For many parents with children heading off to secondary school for the first time, it is perhaps time to consider a first mobile phone for their child. It is also very common these days for even primary school children to carry a smartphone.
It may also be the year that your child starts using an iPad, Mac or Windows laptop at school.
Here are some things to think about before you hand over any of this type of technology to your child
While assisting a client to set up Parental Controls on her 12yo child's new iPhone this week, discussion turned to the topic of the 'Ask to Buy' setting in the Family Sharing setup of iCloud.
This setting allows a parent to remotely authorise (or not) a request from a child who is a member of their iCloud Family, to purchase/download content (even free apps).
In this particular client's case, her child was very keen to get onto the social media platforms that her friends were already on.
This mum was considering allowing her child on Instagram (as a Private account of course), so we installed it and set up the app so that it is a Private account.
She was happy that she had control over what other social media Apps her child could download, through the Ask to Buy setting.
But there is a catch to this setting that meant her child could have downloaded Apps or other content without having to ask for permission.
All parents need to be aware of this 'back door'.
With our current program of school sessions for parents (teaching about parental controls on Apple mobile devices), we regularly come across families that suffer a nasty condition called 'iCloud Confusion'.
So, here is a video that discusses this condition and give some quick tips about what to do to cure it.
23/4/2018 0 Comments
If it drives you crazy that your iPad and/or Mac rings whenever your iPhone rings, fear not - there is a very easy fix for this!
The Calls on Other Devices is a feature that allows any device (as long it is running a recent iOS version) that is signed in to your iCloud account to also make and receive phone calls. If you don't like this feature, just turn it off.
A client who visited iTandCoffee last week had a frustrating problem with her much-loved scanner, an Epson DS-560.
This scanner really is amazing - able to scan two sides at once and is SO fast. If you have heavy-duty scanning needs, it's really worth considering.
However, our client found that, as soon as she upgraded her Mac to High Sierra, the Scan app associated with her Espon scanner would crash every time she tried to change the destination location for her scans
We covered this topic in an article in late 2016, but figured it's time to repeat it - given how many times we are asked about it at iTandCoffee.
If you have turned on a security feature for your Apple iCloud/iTunes account - a feature called two-factor authentication - you will find that, whenever you sign in to your Apple account on a new device or from a web browser, you will get a message popping up on another device.
16/3/2018 0 Comments
For most of us, our list of Contacts and our Calendar events are so important - and we don't want to lose them if something goes wrong!
Of course, if you are using iCloud, Gmail, Hotmail, Outlook, Yahoo, Exchange or some other email service to sync your mail, you do have your Contacts and Calendar always available if something goes wrong with your device.
But what if something goes wrong with that 'cloud-based' set of contacts and calendars. What if you accidentally delete a heap of your contacts or events? They have disappeared from all your devices, but is there a way to retrieve them?
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