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Tips, Tricks and Articles about your Technology

iPad, iPhone, Mac, Windows, Android, Office 365, Google services, iCloud, OneDrive, Dropbox, Apps, Social Media, Zoom, and more.

Join the iTandCoffee Club to read members-only tips on this page

27/6/2017 0 Comments

Can predators get to your kids through the games on their devices?

Could a predator target your child through their games?
I know we've published quite a few articles lately about protecting your kids on their technology, but I thought I just had to include a link to an article in today's Age newspaper.

The article talks about the dangers of popular games, games that could open up the possibility of your child being targeted by a predator.

Games like Musical.ly, Roblox and even Minecraft can leave your child vulnerable.

​Here is the article from The Age: 'They're getting in through our computers': Predators using games to groom kids: 

Have a read, then check what games your child is playing on their mobile device/s.  

Always remember that devices that may only be used as a 'toy' could provide an open door through which a predator can enter their life and yours.
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24/6/2017 0 Comments

An important warning about a new Snapchat feature that could put your child in danger

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If you have a child who uses Snapchat (which is rated as a 12+ app in the iTunes App Store), you should be aware of a new feature that appeared in this week's update to the app.

​After the update is installed, the user (e.g. your child!) will be asked if they would like to use the new 'Map' feature, which will allow them to see their own location and that of their friends on a Map.

Read the article below, then make sure you check that your child is not giving away their location - even to friends.  You just never know who might end up on their 'friend' list!
  • Police issue child safety warning over Snapchat maps update that reveals users' locations ​​                                                               
Screenshots of new Map feature of Snapchat
Screenshots of the new 'Map' feature introduced to Snapchat on 23 Jun 2017

Related Handy Hints and Articles

  • How to set household-level restrictions on internet content and usage
  • Some answers to questions from parents about Clash of Clans, Minecraft, Youtube, Netflix and other apps that kids use
  • Can your child 'hide' their web tracks using 'Private Browsing'?
  • The impact of the dangerous online world on the mind of a young child
  • ​Are you the 'default parent' when it comes to the worrying about the kids and their online safety?               
  • 10 smartphone rules for a 12-year-old - with one key rule missing!                             
  • Setting Parental Controls on YouTube - both in the App and in Safari        
  • Here's a checklist for setting up your child's school iPad (and their iPhone, iPod Touch)
  • Parents - check your kids' devices for these dangerous app     
  • Why parental controls did not stop inappropriate content on my child's iPad.  Beware!  
  • Worried about your young teen's online safety?  Here's a book they (and you) MUST read.    
  • Is your child using this app? Frighteningly, it is a new favourite with tweens                 
  • Cybersafety On Social Networks 
  • Restricting what websites kids can see on i-Devices       
  • The 'blacklist' of apps that are dangerous to kids.  Parents, check your children's devices!             
  • Something to consider if your kids know your iPad or iPhone passcode                                                             
  • ​What is it with kids and their resistance to backing up their data?! 
  • A timely warning for students (and the rest of us!)​
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16/6/2017 0 Comments

Recent product announcements from Apple

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Just in case you missed it, Apple has announced MORE changes - both to their product lineup, and to the operating systems on Apple devices (iOS and MacOS).  If you are thinking of getting a new iPad or Mac, it is worth checking out what has changed before heading for the shops.  Here's a summary:

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15/6/2017 0 Comments

How to avoid using the keyboard on the iPad and iPhone

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In the 'Bring your Busy Life Under Control using the iPad and iPhone', we look at lots of tips about how to make the most of your Apple mobile devices.

One of my favourite tips relates to how to avoid typing on the iPad and iPhone!  It's amazing what you can achieve without having to hit those sometimes tiny keys.  If your fingers are as fat and crooked as mine, you'll really appreciate this one.

How to avoid typing on the iPad and iPhone
This tip is for iTandCoffee Club members only.  Are you a member?  Find out more about The iTandCoffee Club here.

Related Handy Hints and Articles

Handy Hints (for iTandCoffee Club members - find out more about The Club here)
  • Hidden keys on your iPad and iPhone keyboard
  • Typing Shortcuts
  • Keyboard Stuff on your iPad
  • Oops - I didn't mean to delete that!  How to undo.
  • I want to put Emoji's in my texts
  • Discovering Predictive Text
  • Have you found the Caps Lock on your iPad and iPhone's keyboard?

Blog Articles
  • ​An emoji for every occasion in iOS 9
  • Stopping iPad or iPhone clicks when you tap keys on the keypad
  • Turn your iPad (or iPad) into a laptop by adding a Bluetooth keyboard
  • Keyboard Shortcuts on my iPhone really helped me while travelling
  • A great tip - convert an entire lowercase word to uppercase on your iPad and iPhone
  • How to type the 'Apple' symbol on your iPad or iPhone
  • Why is the microphone missing from my iPad or iPhone keyboard?

Become a member of The iTandCoffee Club

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Join The iTandCoffee Club to get unlimited access to a huge range of handy hints and tips, videos of classes, slideshows of classes, and other members-only special offers and content.  

Attend FREE FRIDAY sessions and other free or discounted classes.
More information about The iTandCoffee Club
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15/6/2017 1 Comment

We've done a bit of a 'renovation' - we'd love you to have a look

We've renovated the iTandCoffee website
It's always good to 'freshen up' your home, to re-decoarate and incorporate some latest 'looks' and features.

Over the past few weeks, iTandCoffee has been undertaking a bit of a renovation of our website. 

In particular, we have a great new feature that allows us to show 'what's happening' at iTandCoffee,  and we have included this on our Home Page and various other pages including the schedule page.

We'd love you to take a look and let us know what you think. 
Check out our renovation
1 Comment

15/6/2017 1 Comment

Hotmail emails are not being received from a particular sender

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A client of iTandCoffee contacted us today about a problem she was having with her Hotmail email.  A friend of this client had sent several emails, but none had been received in her Hotmail email inbox.

Our client and her friend had checked and double-checked to make sure that the email address was correct and that the email was in the sender's 'Sent' mail.

After a check of our client's Hotmail (Outlook) account, we discovered that the sender was in the list of 'blocked' email addresses.  This was preventing any email from that person from reaching the client's inbox.

Removal of the 'blocked' email address fixed the problem.

Below is an article that describes how to look at and modify your 'junk' and 'blocked' mail settings for hotmail/outlook email addresses.                                                         ​

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15/6/2017 0 Comments

Can your child 'hide' their web tracks using 'Private Browsing'?

Restricting kids on iPad iPhone and iPod Touch
A question asked at a recent 'Keeping your Kids safe on the iPad, iPhone and iPod Touch' session at a local primary school was "What effect does the limiting of Safari content in Restrictions on the iPad, iPhone and iPod Touch have on 'Private Browsing'".

The question relates to the feature of Safari that allows you to put your Safari browsing into a 'private' mode', where the history of your web browsing is not retained, and no 'website data' or 'cookies' are allowed.  

Read More
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15/6/2017 0 Comments

This week's handy hint for Mac Users - lots of Mail tips

Mac Mail app tips
This week, we have included a section from one of our user guides, providing lots of great tips about using the Mail app on the Mac.  

This set of tips is for members the iTandCoffee Club - below is what we cover.  (Not a member?  Find out more about The Club here.)
  • View or hide the 'mailbox' list
  • Understanding 'conversations' and how to stop email grouping
  • 'Send Again' - a handy way of sending the same email more than once
  • Different ways of sharing web page via email (as a link, PDF, or page)
  • Organising mail into folders
  • Setting up a mail 'signature
  • Working with multiple messages - when deleting, moving, etc
  • Searching your emails
  • How to ensure your email contacts are in your Contacts
  • Emailing a 'group' of recipients
  • Setting up mailboxes that are based on rules
  • and more.
View these Mac Mail tips
We also have a long list of other tips that we have published about Mail.  Here are just some.

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15/6/2017 0 Comments

Some great news for travellers who want internet on the go

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Many of you have attended our 'Travelling with your iPad and iPhone (and other Technology)' class, in which we look at (amongst other things) the options for keeping in touch via phone and internet while you are away.

We talk about the risk of 'bill shock' from using mobile data while travelling, and the options that you have for avoiding this nasty experience.

One of the options discussed is purchasing and using a 'travel SIM'.  These special SIMs provide you with relatively cheap call rates and, in many cases these days, also offer 'data packs' and 'bundles' that can give you access to reasonably priced mobile data.

​One such 'travel SIM' is actually called TravelSIM, and is available from Australia Post outlets or online.

Just today, I received an email from TravelSIM (as we have used this SIM previously in our travels), advising that there have been some changes to their 'Data Packs' - changes that are really worth a look!  

See below for the content of that email, which I thought many iTandCoffee subscribers and clients would find of interest.

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7/6/2017 0 Comments

Some information for travellers about iMessage and safe internet usage

tips for travellers
At the 'Travelling with your iPad and iPhone' class held in June, we discussed some issues that you may incur with Messages and iMessage when you travel.  

We also discussed the issue of how best to protect yourself when travelling, and the option of using a Virtual Private Network (VPN) when accessing the internet while away.

The information provided to attendees at this class is provided below, just in case anyone else has plans to use Messages to communicate with those back home or wants to learn how ensure safe online browsing

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