Have you ever tried to match a colour on your Mac?
A perfect example for a client recently was that she wanted her name in her email signature to be the same colour as that of her logo, but couldn't quite get the right orange.
There is a really easy way to do this, and it is available in any app that allows a colour to be chosen.
I must say that I use this one on a very regular basis!
Find out more in this Mac tip for members of The iTandCoffee Club.
If you are not yet a member of our premium members-only iTandCoffee club, find out here how you can access a great tips like this, plus other members-only offers, products and services.
I know we've published quite a few articles lately about protecting your kids on their technology, but I thought I just had to include a link to an article in today's Age newspaper.
The article talks about the dangers of popular games, games that could open up the possibility of your child being targeted by a predator.
Games like Musical.ly, Roblox and even Minecraft can leave your child vulnerable.
Here is the article from The Age: 'They're getting in through our computers': Predators using games to groom kids:
Have a read, then check what games your child is playing on their mobile device/s.
Always remember that devices that may only be used as a 'toy' could provide an open door through which a predator can enter their life and yours.
Now, I know this one might be a bit too obvious. But it's amazing how often I forget to do it and miss out on getting the best photo I can.
Because we are constantly handling our iPhones (or other smartphones), it is so easy to end up with dust, dirt or fingerprints all over the camera lens.
Each of the photos shown in this article suffers from the effects of the lens being dirty. Sometimes, there is no opportunity to re-take them! Especially when the sun or lights are involved, the result can be a very 'washed out' photo.
Just give the camera lens a quick, gentle clean with a lens/screen cleaning cloth to remove any dirt, dust or fingerprints. You'll be amazed at the difference it will make to your photos.
If you have a child who uses Snapchat (which is rated as a 12+ app in the iTunes App Store), you should be aware of a new feature that appeared in this week's update to the app.
After the update is installed, the user (e.g. your child!) will be asked if they would like to use the new 'Map' feature, which will allow them to see their own location and that of their friends on a Map.
Read the article below, then make sure you check that your child is not giving away their location - even to friends. You just never know who might end up on their 'friend' list!
Related Handy Hints and Articles
Just in case you missed it, Apple has announced MORE changes - both to their product lineup, and to the operating systems on Apple devices (iOS and MacOS). If you are thinking of getting a new iPad or Mac, it is worth checking out what has changed before heading for the shops. Here's a summary:
In the 'Bring your Busy Life Under Control using the iPad and iPhone', we look at lots of tips about how to make the most of your Apple mobile devices.
One of my favourite tips relates to how to avoid typing on the iPad and iPhone! It's amazing what you can achieve without having to hit those sometimes tiny keys. If your fingers are as fat and crooked as mine, you'll really appreciate this one.
This tip is for iTandCoffee Club members only. Are you a member? Find out more about The iTandCoffee Club here.
Related Handy Hints and Articles
Handy Hints (for iTandCoffee Club members - find out more about The Club here)
Become a member of The iTandCoffee Club
It's always good to 'freshen up' your home, to re-decoarate and incorporate some latest 'looks' and features.
Over the past few weeks, iTandCoffee has been undertaking a bit of a renovation of our website.
In particular, we have a great new feature that allows us to show 'what's happening' at iTandCoffee, and we have included this on our Home Page and various other pages including the schedule page.
We'd love you to take a look and let us know what you think.
A client of iTandCoffee contacted us today about a problem she was having with her Hotmail email. A friend of this client had sent several emails, but none had been received in her Hotmail email inbox.
Our client and her friend had checked and double-checked to make sure that the email address was correct and that the email was in the sender's 'Sent' mail.
After a check of our client's Hotmail (Outlook) account, we discovered that the sender was in the list of 'blocked' email addresses. This was preventing any email from that person from reaching the client's inbox.
Removal of the 'blocked' email address fixed the problem.
Below is an article that describes how to look at and modify your 'junk' and 'blocked' mail settings for hotmail/outlook email addresses.
A question asked at a recent 'Keeping your Kids safe on the iPad, iPhone and iPod Touch' session at a local primary school was "What effect does the limiting of Safari content in Restrictions on the iPad, iPhone and iPod Touch have on 'Private Browsing'".
The question relates to the feature of Safari that allows you to put your Safari browsing into a 'private' mode', where the history of your web browsing is not retained, and no 'website data' or 'cookies' are allowed.
This week, we have included a section from one of our user guides, providing lots of great tips about using the Mail app on the Mac.
This set of tips is for members the iTandCoffee Club - below is what we cover. (Not a member? Find out more about The Club here.)
We also have a long list of other tips that we have published about Mail. Here are just some.
Many of you have attended our 'Travelling with your iPad and iPhone (and other Technology)' class, in which we look at (amongst other things) the options for keeping in touch via phone and internet while you are away.
We talk about the risk of 'bill shock' from using mobile data while travelling, and the options that you have for avoiding this nasty experience.
One of the options discussed is purchasing and using a 'travel SIM'. These special SIMs provide you with relatively cheap call rates and, in many cases these days, also offer 'data packs' and 'bundles' that can give you access to reasonably priced mobile data.
One such 'travel SIM' is actually called TravelSIM, and is available from Australia Post outlets or online.
Just today, I received an email from TravelSIM (as we have used this SIM previously in our travels), advising that there have been some changes to their 'Data Packs' - changes that are really worth a look!
See below for the content of that email, which I thought many iTandCoffee subscribers and clients would find of interest.
When you want to sent a hyperlink to a web page as part of an email, it is nice to be able to put some text like "Click here to view the article" instead of what might be a very long-winded URL (i.e. the address of the web page).
Let me explain what mean. As an example, I have an link to a web page that has an interesting article about Women in Technology, and I want to send this article to a friend.
I could just copy and paste the following link into the email.
Alternatively, I can type the "Here is a good article about women in technology" and add a link behind the text so that it looks like this
Here is how to add the link to text in the email.
At the 'Travelling with your iPad and iPhone' class held in June, we discussed some issues that you may incur with Messages and iMessage when you travel.
We also discussed the issue of how best to protect yourself when travelling, and the option of using a Virtual Private Network (VPN) when accessing the internet while away.
The information provided to attendees at this class is provided below, just in case anyone else has plans to use Messages to communicate with those back home or wants to learn how ensure safe online browsing
Some answers to questions from parents about Clash of Clans, Minecraft, Youtube, Netflix and other apps that kids use
During term 2 of 2017, iTandCoffee is running free school information sessions for parents. These sessions are on the topic "Keeping Kids Safe on the iPad, iPhone and iPod Touch".
We look at the specifics of how to use the in-build parental controls on these devices to restrict what kids can do and see.
Each time we run this session, there are questions that arise about specific apps that kids are using.
Below are some answers to some of these questions. (Thanks to the parents who have turned up for these sessions!)
In the article published just this week, we highlighted how the 'open' settings of Airdrop on a client's iPad resulted in an unexpected an disgusting message appearing on her device.
(See When a disgusting message or photo pops up on your iPhone or iPad!)
I just want to make sure that all subscribers are alerted to check their Airdrop setting, to make sure that 'Airdrop' is set to 'Receiving Off' or 'Contacts Only' (and not set to Everyone).
This should also be done on each child's device, to protect the child from the potential for receipt of nasty content.
If you are not sure how to do this, check out these iTandCoffee Club Handy Hints for iPad/iPhone and Mac. (You will need an iTandCoffee Club login to to view this tip - find out more about The iTandCoffee Club here.)
Recently, I sent a Message (using the Messages app) to a group of friends, from my iPhone to theirs, adding the screen effect shown on the right before sending.
They had never seen a Message like that before, and asked how I achieved that effect!
It's actually very easy, using a feature added to the Messages app as part of iOS 10. It's a lovely way of making a message extra special.
Here's a really short clip showing the effect in action - tap/click ▶︎ to view.
We have created a Handy Hint that provides a 'how to' for this feature. Members can click/tap the below link to view this hint. (You will need an iTandCoffee Club login to to view this tip - find out more about The iTandCoffee Club here.)
Related Handy Hints and Articles
Handy Hints. (You will need an iTandCoffee Club login to to view Handy Hints - find out more about The iTandCoffee Club here.)
(Contributor: Jim Coulston)
When I think of travel and my technology, I find myself reminded of the iconic catch-phrase from the ‘80’s AMEX advertisements; “Don’t leave home without it”.
We have all become more reliant on technology to manage our daily work and private lives.
In an increasingly connected, on-line world, the relentless pull toward ‘mobile’ technology, whether in the form of the almost ubiquitous smartphone or tablet, seems unstoppable.
For the traveller, the attraction of staying connected with loved ones at home is obvious but the pleasure that comes with the freedom of being relieved of all those bulky paper itineraries, maps, guidebooks and the feeling of empowerment that comes with having the internet at your fingertips adds to the joy of modern travel.
Of course, these feelings are reserved for the well-informed and well-prepared traveller.
Like me, you probably know of travellers who’ve returned home to a horror phone bill because they didn’t have an appropriate phone or data plan for their travels. Unfortunately, it's not necessarily a simple matter of taking your device with you!
Don’t let that happen to you, come along to iTandCoffee's 2-hour Travel with your iPad and iPhone session to find out about the best (and cheapest) options for staying connected while you travel, for both phone and internet.
If you’re planning a trip, whether for business or pleasure, Travel and Your iPad and iPhone offers great tips about using your iPhone and iPad to plan, hold your itinerary and plans, then all the things you need to know about using it when you are away - including great apps that are 'must-haves'.
Find your way around, find out what to see, book tickets, learn how to ensure that your carefully laid plans are stored and accessed securely and STAY SAFE while you’re on-line.
Here are details of upcoming 'Travel with your iPad' sessions at iTandCoffee. Just choose 'Sign up' to book!
I had a visit from my lovely Aunty V this week. Her Windows computer had, recently, been regularly popping up messages saying that she had lots of problems with her computer.
A product call Win Tuneup Pro had somehow made its way onto her computer - she's not sure how - and she was concerned about what it was, and whether her computer did have the level of problems reported by Win Tuneup Pro.
Googling Win Tuneup Pro comes up with a long list of search results about this product being classified as 'Malware'.
What is Win Tuneup Pro
Like MacKeeper on a Mac, these results show that Win Tuneup Pro is classified as an 'adware' product, trying to convince you that you have non-existent problems and that you should pay them money to fix these non-existent problems.
The best approach is to remove it!
How do you remove a product like this?
To remove Win Tuneup Pro, we went to the Control Panel and chose the 'Add or Remove Program' option (Aunty V's computer is still on Windows 7). After finding Win Tuneup Pro in the list of programs, we selected it and chose the 'Uninstall' option.
However, the 'uninstall' seemed to 'stall'.
How to force the removal of a product like this
So we downloaded an excellent product call Malwarebytes and ran it. Malwarebytes is a free product that can remove products like Win Tuneup Pro - products that have been classified as 'malware'.
Malwarebytes found all the 'hidden' files and registry entries on Aunty V's computer and 'quarantined' them, so that we could easily delete them.
Then, lo and behold, Win Tuneup Pro was gone - finally uninstalled!
Where did this product come from?
But how did this product make its way onto Aunty V's computer, especially given that she has AVG anti-virus software running on it?
Products like Win Tuneup Pro can get onto your computer when you download other free software. They are sometimes bundled with another product, and you don't realise that you have installed more that the product you intended to install.
The best approach when downloading free software is to make sure you get it from the maker's website. Sometime when you download software from other sites, you will get a 'bundle' of other software that you did not ask for.
(A word of warning though - even free software from the maker's site can sometimes come with 'stowaways'. An example was the free video converter Handbrake, whose download was compromised by hackers recently. This was quickly fixed, but as a user of Handbrake, it was worrying to think how easily one can fall victim to malicious downloads - even when 'playing by the rules'.)
Related Handy Hints and Articles
iTandCoffee is presenting at local primary schools during term 2 of 2017, talking to parents about the topic of "Keeping Kids Safe on the iPad, iPhone and iPod touch".
One of the questions that so often comes up during these sessions is whether there is a way to centrally control internet access to each and every device that is on the household Wi-Fi network.
The answer is: There is!
I wrote an article on this topic over a year ago, where I described the device that we have installed in our own home - one that blocks 'Adult Content' for all devices in the house, and that 'switches off' the internet ever night between 10pm and 6am.
We have set exceptions for our own (parent) devices, but all the kids' devices are subject to the router-level controls. I have an app on my computer and my iPhone that allows me to adjust controls as needed, and even completely BLOCK certain devices. I can even choose to turn off social media sites at certain times of day!
Here is the article, including the details of the device that we use.
iTandCoffee can help with setup of a device such as this. Just call 1300 885 420 to make an appointment.
Are you interested in arranging a free "Keeping Kids Safe on the iPad, iPhone and iPhone Touch" session at your school?
iTandCoffee is offering free sessions on this topic to all local primary schools (within 10 kms of iTandCoffee's shop in Glen Iris), for sessions booked during term two of 2017.
Find out more about these free sessions and register your interest here »
Call 1300 885 420
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