Category: Two Factor Authentication

How to make your Evernote account more secure

4/8/2017

If you, like me, use Evernote to store all sorts of information that would otherwise end up in piles of paper someone (kitchen bench, fridge, desk in study, filing cabinet), it is important to ensure that this information is secure.

As mentioned in earlier iTandCoffee blog articles, the best way to ensure the security of anything that you store online (your email accounts, Dropbox, Onedrive, iCloud, Google Drive, etc) is to set up something called two-step-verification (or two-factor authentication).

Here is an earlier article on this topic: How to stay safer online - adding an extra layer of protection.

Evernote is no exception. You should seriously consider setting up this two-step-verirication on your Evernote account.

Here is how you set up this extra level of protection for your Evernote account »

But how do you set up this extra protection for Evernote from an iPad or iPhone?

The above article describes how this extra security can be set up using a web browser on a computer. This assumes you have access to a computer!

What is not clear is how to do the same on an iPad or iPhone (or other mobile device) if you don't have access to a computer.

If you go to the Evernote website using Safari on your iPad or iPhone, there doesn't seem to be a 'login' option. You are only given the option to 'Sign Up' or 'Get the App'.

Even if you choose the 'Sign Up' option, which provides an option to 'Sign In', you get a message saying that 'Evernote Web is not supported for iPhone Browsers' - preventing you from getting to the Security settings for your Evernote account.

I had to contact Evernote to find out how to resolve this one, and here is the answer.

Just follow the below link, which gives a page that DOES allow you to sign in to your Evernote account from an iPhone or iPad.

https://www.evernote.com/secure/SecuritySettings.action

That definitely should not have been so difficult!

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Problem signing in to iTunes or iCloud on Apple TV or other i-Device after setting up two-factor authentication

1/2/2017

Problem signing in to Apple TV due to two-factor-authentication

A client who visited iTandCoffee this week had been unable to access her iTunes account on her Apple TV since she upgraded her iPhone to iOS 10 and activated the security feature called 'two-factor-authentication' on her Apple account - something that Apple really pushed us all to do when updating our devices to iOS 10.

Her Apple TV kept giving her the error message that her iTunes password was not correct, even though she knew it was - and that password still worked fine everywhere else.

Each time she tried to sign in on the Apple TV, she got a message on her iPhone saying that there was an attempted sign in. Even if she chose 'Allow' and got the 6-digit code on the iPhone, the Apple TV did not give her an opportunity to enter that code.

The good news is that there is a solution to this, one that provides a way to sign in to an Apple iTunes or iCloud on a device that is not giving you an option to enter the 'two-factor-authentication' code

We have added a 'Handy Hint' for iTandCoffee Club members on how to fix this problem. It is now in the Handy Hint Library - select the link below to view this hint.

How to resolve Apple sign-in issues where valid password is rejected

Not yet a member?

Contact iTandCoffee on 1300 885 420 if you need help to solve this problem.

If you are 'not so local', why not join The iTandCoffee Club to gain access to great tips like this.

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