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YOUR CART

Tips, Tricks and Articles about your Technology

iPad, iPhone, Mac, Windows, Android, Office 365, Google services, iCloud, OneDrive, Dropbox, Apps, Social Media, Zoom, and more.

Join the iTandCoffee Club to read members-only tips on this page

25/9/2015 0 Comments

The signs are fantastic for iTandCoffee!

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This week saw the new signage installed at the iTandCoffee Shop at 34 High Street, Glen Iris.

Thanks go to Warren from Pure Image Signs (www.pureimage.com.au) for producing and installing the signage, and for arranging the painting.

Here is a gallery of photos of inside and out., and another of a class in action 
this week.

Before
After!
Learning all about taking and managing photos on an iPad and iPhone - including taking a selfie using the timer!
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25/9/2015 0 Comments

Fix release iOS 9.0.1 now available, but secure your device against its security flaw

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Apple yesterday released an update to iOS 9, to fix problems that many users have been facing since its release on Sept 17th.

iOS 9.0.1 is now available for download and installation, from Settings -> General -> Software Update.

There are reports today that, while this new release resolves some major problems with the original iOS 9, there is a security issue with the Lock Screen that may allow unauthorised access to your Contacts and Photos.

Check out this article from AppleInsider for further details.  

To secure your device and protect it from this security hole, you can disable Siri on your Lock Screen, or set a more complex Passcode (since only simple 4 and 4-digit passcodes allow this lock bypass).  Instructions on haw to do both of these are shown below.

Disable Siri on your Lock Screen

Even in the absence of this security hole, it is worth considering whether you should allow Siri access when your screen is locked.  For example, if Siri is available from your Lock Screen, your phone can be used to dial any number

To disable use of Siri on your Lock Screen, 
  • Go to Settings -> Touch ID & Passcode (or just Settings -> Passcode) and 
  • Enter your Passcode.  
  • In the section ALLOW ACCESS WHEN LOCKED, turn off Siri (so that it is not green).

(While you are there, think about what other information/features you want to make available while your screen is locked.  Turn off anything you want to protect.)

Setting a More Complex Passcode

This is another security setting that is worth considering, even if there wasn't a problem with lock screen security in iOS 9.  

You can use a more complex passcode instead of the simple 4 or 6-digit PIN that is standard on the iPhone and iPad.  This complex passcode can contain letters, numbers or symbols - making your device much harder to hack if it falls into the hands of the wrong person.
  • Go to Settings -> Touch ID & Passcode (or just Settings -> Passcode) and
  • Enter your Passcode
  • Turn Off Simple Passcode
  • Enter your new passcode.

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22/9/2015 0 Comments

Malicious apps made it into the Apple App Store

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There are reports through the online press today about apps with malicious code making it into the App Store, as a result of developers in China inadvertently downloading a 'bad' version of the App development software, Xcode.

Apple is not confirming how many apps were infected, or even the list of impacted apps.  It has removed them from the App Store.

Apparently, the infected Apps may be able to pop up messages asking for your log-in details, and even access the i-Device's 'clipboard' - which could contain passwords you have copied from a previously secure password App.

Here are some articles reporting this major issue, one of which includes a list of Apps that have been removed.  I suspect we will be hearing a lot more on this one over the next few days!
  • Hundreds of iPhone apps infected in first major attack on App Store - Telegraph.co.uk 
  • App Store infected – XcodeGhost infects apps - Australian MacworldWhat You Need to Know About iOS Malware XcodeGhost
  • Update: XcodeGhost Attacker Can Phish Passwords and Open URLs through Infected Apps
  • Apple purges malicious iPhone and iPad apps from App Store - TechRadar                                                           



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21/9/2015 0 Comments

Siri just couldn't understand my friend's name.  Here's how I fixed this

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I have a friend called Sueanne, and Sueanne is someone who I call and text on a regular basis.

However, Siri has never been able to understand me when I say 'Call Sueanne', translating this to 'Call Sue and' instead.

This means that I am then asked with Sue I want to call - and Sueanne is not in the list that is provided.

Normally, when Siri 'misunderstands' me, I get the chance to tap 'Edit' at the top right and correct 'her' translation of what I said.  

(By the way, if you would rather have a smooth-talking male Siri instead, check out this other Handy Hint about how to change Siri's voice.)

Today, I finally took the time to sort out this Siri annoyance.  It involved setting up some additional information in Sueanne's Contact record.  

Find out how in this Handy Hint for iTandCoffee Club members.  (Sign in here first, if you are not already signed in.)
  • Helping Siri understand your pronunciation of names
Not yet a member of The iTandCoffee Club?  Why not join today, for access to iTandCoffee's vast library of Handy Hints, special members-only information sessions and other special offers advertised from time to time.

Related Articles and Handy Hints
  • Correcting Siri when 'she' gets it wrong!
  • Set alarms without typing
  • Quick Conversions with Siri
  • Tell Siri all who you are!
  • Tell Siri about your relationships
  • Control music tracks when walking without touching your phone 
  • My most frequently use Siri commands
  • Making the most of Siri - an article from MacWorld!
  • Siri has a new voice - and she no longer interrupts me!
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21/9/2015 0 Comments

A nasty scam email from 'Microsoft'

A visitor to our home today showed me the below email, supposedly from Microsoft, and asked if I could check if it was real or a scam.  
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By touching and holding on the link on her iPhone (not tapping on the link), I could view the webpage that would be opened by the link and see that it was going to take her to a dodgy website - so the email was definitely NOT legitimate. The fact that it did not include the name of the account holder, and that the 'To' email address was not the account holder were other easy identifiers of a fraudulent email.

In most cases, an email such as this is just trying to get you to click the link and then, when you are taken to an authentic looking 'login' web page (for example, an Outlook sign in page), get you to sign in and give away your login details (and perhaps access to your email account).

I actually clicked on the link on my Mac to see where it would take me, and see if my Mac detected that it was a 'phishing' page.

This particular scam email did a nasty thing.  It took me to a web page with a pop-up that asked me to click the link to 'verify' the account.  I could not close down that pop-up box without clicking the link, and I could not get back to any other web pages while it was showing.

The window with the popup locked up my web browsing session - so that the only option I seemed to have was to click that button (and goodness knows what would have happened if that button had been clicked).

Even closing down the web browser using Force Quit, then re-opening did not solve the problem, despite choosing the option to not re-open the previously open pages.  Some hidden files needed to be removed to rectify the problem and allow me to start using the browser again.

So, once again, be very careful not to click any links in emails that ask you to verify any sort of online account - unless you are absolutely certain that you did something to initiation the email.

If you are unsure, definitely don't click it.  You can always forward it to iTandCoffee (enquiry@itandcoffee.com.au) and we will have a look to see if it is a legitimate email.
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21/9/2015 0 Comments

Did you know your Siri can be male?

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My daughter was using Siri over the weekend, and the friend who was with us at the time was surprised to find out that Siri can have a male voice instead of female.

This is so easy to change if you prefer a male voice.  You can even choose 'British Male' if you prefer that to an 'Aussie' voice.

Find out how in this Handy Hint for iTandCoffee Club members.  (Sign in here first, if you are not already signed in.)
  • Siri can have a male voice
Not yet a member of The iTandCoffee Club?  Why not join today, for access to iTandCoffee's vast library of Handy Hints, special members-only information sessions and other special offers advertised from time to time.

0 Comments

21/9/2015 1 Comment

Class schedule for October now available

A wide range of classes have now been added to the schedule for October - classes on iPad, iPhone, Mac, Making Photobooks, Travelling with Technology, iCloud, Evernote, CyberSafety and more.

Below is an image of this schedule - click on it to view the Class Schedule page and further details about each of these classes.

We hope to see you soon at iTandCoffee.
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1 Comment

21/9/2015 2 Comments

Commbank App crashing under iOS 9 - how to fix this

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Since upgrading to iOS 9 4 days ago, I have been unable to use my Commbank App on my iPhone 6 Plus.

I have just found a solution to this problem, and it involves a very obscure Accessibility setting that you probably didn't even know was turned on!  

If this setting is turn off, the Commbank App functions without any problems.

Go to Settings -> General -> Accessibility and tap on Increase Contrast.

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Turn OFF (not green) the Darken Colours option.

Now try opening your Commbank App again. 

If that didn't solve your problem, let me know in the comments below.
2 Comments

19/9/2015 0 Comments

A warning about iOS 9 - perhaps wait a while before upgrading

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As seems to occur with Apple's major annual upgrades, the first days of the new iOS 9 do not appear to be problem-free.  The below article indicated that some owners of older devices have encountered significant problems.

I have also found some strange behaviour at times on my iPhone 6S and iPad Air 2.  My biggest frustration at the moment is not being able to use my Commbank App.  I have not had a chance yet to test out all my other apps.

I would strongly suggest waiting until Apple releases its first update to iOS 9, in the hope that problems detected so far will be rectified.  Even then, wait a week or so for that update to 'bed down' before installing iOS 9.

'It is beyond inconvenient': Apple customers report devices crashing after iOS 9 update | theage.com.au
0 Comments

18/9/2015 0 Comments

Several FREE class videos and slideshows now available

Several videos and slideshows of class presentations have recently been added to the iTandCoffee website, in the iTandCoffee Club area.

These provide a great revision resource for those who have attended iTandCoffee classes already.  

For those who haven't attended classes - perhaps because you live too far away from Glen Iris - these videos are a great learning resource.

Below is the list of videos and slideshows that are now available to iTandCoffee Club members.  Click on the headings to access the relevant area in the iTandCoffee Club.
Slideshows of Class Presentations (click here to access)
  • A Guided Tour of your iPad & Phone
  • Making a Digital Photo Book
  • Keeping Kids Safe on iPad, iPod touches and iPhones
Videos of iTandCoffee classes (click here to access)
  • A Guided Tour of your iPad and iPhone
  • Typing and editing on your iPad and iPhone 
  • Getting connected on your iPad and iPhone
  • Discovering Settings on your iPad and iPhone 
  • Searching and Customising on your iPad and iPhone
  • Getting apps for your iPhone and iPad
  • Organising photos in the Photos App 
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Join the iTandCoffee Club to access this great content

All that you need to gain access to all of the above videos and class slideshows is an iTandCoffee Club membership.  Not yet a member?  Join today by clicking here!

Members can click/tap on the above sub-headings to access this great FREE content.
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