 I regularly see clients who are having problems accessing their mail via a the Mail app on their Mac.
They contact me because their Inbox doesn't seem to be receiving any new mail, and they can't send any emails. Here is something that is so often the incredibly easy fix to this problem.
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 I recently included a Handy Hint relating to cleaning up your Mail on the Mac, looking at sorting your mailbox/es so that the largest messages appear at the top - allowing you to focus on those message first.
Here is that Handy Hint: How to show the size of message in Mac Mail and then sort by this size The messages that are large in size will always have some sort of attachment associated with them. In many cases, you may want to keep the message but just delete its attachment/s. Here's how you can do this quickly, for multiple messages at once.  When doing a cleanup of your Mail - especially where your Mailbox is too full - it is useful to first identify mail messages that are large, and focus on deleting these message first.
But you might find when viewing that Mail app on the Mac that you don't see each message's size, making it hard to do this. Here's how to resolve this. 30/6/2023 2 Comments My All Inboxes has disappeared from Mail - how to get it back, and manage Favourites If you are a Mac Mail user who has more than one Mail account, you will hopefully make good use of the All Inboxes option in the Favourites section of the sidebar - allowing you to see all incoming mail in one place, or see each Inbox individually underneath the All Inboxes heading.
But what if this All Inboxes disappears - or if you've never had it? How do you enable (or re-enable) this?  A client who visited iTandCoffee last week needed help with her mail password. She wanted to add the account to her new iPhone and iPad, but did not know the password. Her Mac 'knew' the password and allowed her to manage her mail, but she couldn't find a record of that password.
This is a very common problem, especially for mail accounts that have been in use for a long time. If you are not sure of your email account password, your Mac may allow you to look it up - and save you a call to your email provider. If your mail is with the likes of Optus or Telstra, it is certainly a relief to save yourself from such a call! 20/1/2023 0 Comments Why doesn't my Sent mail sync between my iPhone and Computer when it is set up as IMAP? A reader of one of iTandCoffee's articles about setting up an Optusnet email account so that it syncs between devices (here's the link) has found that, even after following the instructions and getting his emails to successfully sync, he had an outstanding problem with his Sent Mail.
Here's what he said: "Brilliant article on how to set up an IMAP account with Optusnet. Thank you for going to the trouble. You make up for Optus' long term poor customer support! The fact it's taken them years to come to the IMAP "party" says it all. Unfortunately, I still can't get my Mac devices to sync (iOS/iPadOS 16.2 and 10.15.7) - IN is OK but SENT won't sync. Might the outgoing server settings have changed since you wrote this article? And what's the difference between the SENT folder and the SENT MAIL folder?"  Apple's Mail app finally received some 'love' in September's iOS 16 release for iPhones - with the addition of some of the features that other email apps have included for a while, plus some other useful improvements.
Now, with the release of iPadOS 16 and macOS 13 Ventura on Oct 25 (after already being made available on iPhone in September), these features are also available on the iPhone, iPad AND Mac.  I was contacted this week by a client who had accidentally deleted all her Gmail mail - not only from her inbox, but also from 'mailboxes' she had created for filing her important mail.
How had she managed to do this? She had been 'fooled' by the Archive box symbol that shows against the 'All Mail' mailbox (or, in Gmail terms, 'Label') that appears in Gmail, thinking that it was her old 'archived' mail that she no longer needed to keep. Let's look at the purpose of this All Mail 'mailbox' and why you should never do a bulk delete of mail from All Mail. 31/5/2022 0 Comments Setting up an email signature in Mail and Outlook apps - on iPhone, iPad, Mac or Windows I have recently had to assist a couple of clients with setting up email signatures for their mail app. One client used Mac Mail, and the other used Outlook on Windows.
Have you set up your own signature? An email signature provides a standard 'sign-off' for your emails - that perhaps just includes your name and (maybe) a phone number, or may include your business and contact details as well. The image above shows what mine looks like (at top left). It can even includes a GIF, which is an animated picture/very short video. The logo picture in mine cycles through two different versions of the wording.  Issues with mail apps feature regularly in client appointments with iTandCoffee.
In the past fortnight alone, clients have called with problems opening both Outlook on Windows and the Mail app on Mac. In some cases, there is an easy fix for problems with your Mail app. Here are some suggestions. |
What's on at iTandCoffee ?Below is our list of videos, classes and other events that are coming up soon.
Videos shown are offered for eligible members of the iTandCoffee Club. If you have questions, why not join fun and informative 'user group' meetings, held once a month. All iTandCoffee classes are run as online classes (using Zoom), which means you can attend from anywhere. |
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27 Sycamore St, Camberwell, Victoria Australia
(also located in Daylesford)
(also located in Daylesford)
Call +61 444 532 161 or 1300 885 420
to book an appointment or class, or to enquire about our services and products
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SENIORS CARD WELCOME HERE:
Seniors Card holders qualify for a 10%* discount on eligible classes booked and paid for online. To activate the discount at the time of booking, select Redeem Coupon or Gift Certificate and enter 10OFFSEN before selecting Pay Now Seniors can also save $5** on the first full hour of appointments booked online. Enter Coupon Code of BASEN5 when booking to receive this discount. * Some heavily discounted classes are excluded from the 10% class discount offer. ** Where more than one type of discount is available, only one type of discount can be used. |
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