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Tips, Tricks and News 
about all sorts of technology in your life!

28/6/2022 0 Comments

Could your MacBook be eligible for free service or replacement of its troublesome keyboard?

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Last week, I visited an iTandCoffee client who was having problems with her 2018 MacBook Pro's keyboard. Certain keys were sticking and it was driving her crazy.

I remembered that, about three years ago, I was having the same problem with my own 2017 MacBook Pro. I had discovered during a visit to an Apple Authorised Repairer that my computer was eligible for the keyboard service program, which Apple had put in place after acknowledging deficiencies with the keyboard on that model of MacBook Pro. The entire keyboard of my own MacBook Pro had been replaced.

So we checked if that service program was still available, and whether her MacBook Pro qualified.

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26/6/2022 0 Comments

Using your iPhone or iPad as a magnifier - for all that tiny text

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I recently had to try to work out the model and serial number of an iPad that wouldn't start - by reading the tiny text that appears on the back of the iPad.

If you take a look at the text on the back of any iPad, you will see that it is too tiny for most eyes to read. So I made use of a built-in feature of the iPad and iPhone, one that allows you to capture a magnified version of anything - and dynamically adjust brightness, contrast, use the flash, etc to help you see the magnified text or object.

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17/6/2022 0 Comments

How you can type numbers (and symbols) from the alphabetic keyboard on the iPad

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While assisting a client yesterday, I did something on her on-screen iPad keyboard that drew her attention. She noticed that I somehow managed to key some numbers, even though the keyboard was showing the alpha keys.

By using a simple gesture on certain keys, I could type the number or symbol that appears above the letter - instead of that letter.

Given that she was thrilled to learn about this trick, I figured that it might be something that others are not aware of.

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17/6/2022 0 Comments

Video of June's User Group is now available

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Here is the list of topics we covered at our June User Group, held on 17/6/22:
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  1. Using WhatsApp (and other communication apps when overseas) - what is the best for travel, and how to prevent paying for calls
  2. Discuss of email apps and email accounts, and understanding how to close a message without closing the app.
  3. Saving photos from WhatsApp to your Photos app
  4. Organising those photos saved to the Photos app
  5. Why does web browser ask for Apple sign-in details each time / Discussion on access iCloud files from Finder and syncing between devices.

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15/6/2022 0 Comments

How can I collate all my receipts and store them somewhere on my iPad and iPhone

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Tax time is upon us, and for those of us in small business, it is time to pull together all those receipts and invoices. 

​Many receipts from retailers are on thermal paper and, by the time we get to tax time, the print can have faded so much that content of the receipt is not able to be read.  

How can you save away all these receipts/invoice so that you can easily access and read them when needed - and perhaps even electronically share the collection of these receipts/invoice with your book-keeper or accountant?

A client of iTandCoffee - who has an iPad and iPhone, but no computer - had this very question just this week, and so we looked at a fantastic solution for storing all her receipts/invoices.

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14/6/2022 0 Comments

Don't be fooled by the Archive (or All Mail) 'mailbox' in Gmail

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I was contacted this week by a client who had accidentally deleted all her Gmail mail - not only from her inbox, but also from 'mailboxes' she had created for filing her important mail.

How had she managed to do this?  She had been 'fooled' by the Archive box symbol that shows against the 'All Mail' mailbox (or, in Gmail terms, 'Label') that appears in Gmail, thinking that it was her old 'archived' mail that she no longer needed to keep.

Let's look at the purpose of this All Mail 'mailbox' and why you should never do a bulk delete of mail from All Mail.

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5/6/2022 0 Comments

How can I convert a table in Word into plain text?

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iTandCoffee Club member Sarah had this question when working with documents supplied to her. The documents contained information in tables, but the system she used for uploading these documents needed the documents to NOT include tables.

So she asked for advice on how to convert a table of information into normal paragraphs.

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4/6/2022 0 Comments

How to extract scanned images that are in a multi-page PDF

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iTandCoffee Club member Jeannette had an interesting problem. Her husband had spent a lot of time scanning old photos using a scanner and she had an external drive full of the files that he had created.

The problem was that the photos had scanned into PDF format, with multiple photos in each PDF. There were hundreds of these PDF files.

She contacted iTandCoffee to find out if there was a quick way of exporting the photos from these PDF files into individual JPG files that she could then import to Photos.

The good news is that her Mac provided an easy way of doing this in one hit. 

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2/6/2022 0 Comments

Hiding photos that you don't want visible in your Photos timeline

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Have you ever taken a photo that, while you need to keep it, you don't really want it to appear in your 'timeline' of photos or your 'Recents' view?  An example might be not-so-pleasant medical-type photos. For me, it was screenshots of internet outages and speed tests. I needed to keep these photos, but really didn't want to see them in my Photos timeline.

There is an easy way in the Photos app on the iPhone, iPad and Mac that you can remove such images from 'plain sight'.

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2/6/2022 0 Comments

How to use apps like WhatsApp while overseas, but prevent phone calls

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iTandCoffee Club member Cath sent a query while travelling overseas.

During her travels, she wanted to just use WhatsApp to communicate with those back home. But she also wanted to prevent phone calls and SMS's during her time away, to avoid international roaming charges.

So how could she use Whatsapp while also preventing phone calls and SMS's?

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