 We are all driven a little (or a lot) crazy by Passwords for online accounts.
And I know that so many people choose to write down their passwords on paper, in Notes on their iPhone/iPad or, sometimes, as entries in their Contacts app. 😱 This may seem like a good solution, on the basis that you probably assume that only you can see the contents of your Contacts app. An iTandCoffee client only last week found that this is not the case - and that a scammer had access to all her Contacts and the passwords she stored there (as well as all sorts of other things).
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 I was scanning through Facebook the other day and came across an article that grabbed my attention. So I tapped it.
The image above shows the scary message that then popped up on my iPhone, advising me that had viruses on my iPhone and I needed to call a number immediately to rectify the damage that had already been done. Here's what I had to do. 13/2/2024 0 Comments Beware of myGov scam emails Yet another scam email in my Inbox today.
This one caught my eye, because I know a lot of people might fall for it and give away their myGov login details. There are lots of variations on this theme, in terms of scam emails that pretend to be from the ATO or myGov - so please be on guard.  Last week, I had a remote appointment with a client who had very recently suffered the trauma of being scammed.
What was different about this client in comparison to many victims I see is that she was young and quite tech-savvy, and she had done lots of on-the job-training about scam detection. So she really was so shocked that she had been caught out, and wanted to discuss how she could better protect herself in future. Unfortunately, she fell for the scam because
7/12/2023 0 Comments How a scammer hijacked this client's emails - even after she changed her password Yesterday, I spent time with a client who had been the victim of scammers/hackers a few days ago.
Her email account had been accessed by a hacker, and this hacker sent emails from her email account to a large number of her contacts. The emails pretended to be from her, and asked these people for a favour involving a relatively small amount of money. But it was not just the sending of these scam emails to her friends and family (and other contacts) that was the problem. It was what the hacker left behind that was really concerning. If you are ever hacked, it is important to know that changing your password is not necessarily the full solution. The hacker may still have access to your incoming emails, even though they can't directly access your email account.  You may have already read one or more of the articles we have published about email 'sending' issues suffered by iTandCoffee clients, especially for email accounts like Bigpond, Optus, etc. We regularly deal with clients who use Google to find a phone number for Technical Support, finding results that gave a phone number for 'Bigpond Technical Support' or for 'Microsoft Technical Support'. The question is: Did they really call Bigpond and Microsoft, or did they get a business that pretends to offer this support? One of the clients did get caught out and call a fake 'Bigpond Support' number.  Hopefully by now you have all heard about this 'Hi Mum' scam.
It concerns me that I keep coming across clients and friends who have been tricked by it recently, and some who have lost significant money to it. So I figure it is worth mentioning again here.  I received an email this morning, saying that I have a myGov refund.
I don't really! This is definitely a scam, an example of the many that are out there these days.  The above images shows a text I received this morning.
Co-incidence so often catches us out with scam texts, emails and calls - and this one nearly caught me. I had recently taken a trip on the freeway and wasn't sure if I heard the 'beep' from my Linkt device when I went through the toll sensors. So I wasn't surprised to see a text like this.  Getting scammed is an extremely distressing experience - and three iTandCoffee clients suffered that terrible experience recently.
One client found that someone had gained access to a range of her social media accounts - and had even changed the password and email address for one of these, so she was no longer able to access it. Another client fell for a scam call, and the scammers initiated transfers of thousands of dollars - which were luckily stopped by her bank. The third client received as strange message on her screen - saying she had a virus and to call the number provided, which she did. Let's look at what happened in each of these cases - and what lessons can be learned from each. |
What's on at iTandCoffee ?Below is our list of videos, classes and other events that are coming up soon.
Videos shown are offered for eligible members of the iTandCoffee Club. If you have questions, why not join fun and informative 'user group' meetings, held once a month. All iTandCoffee classes are run as online classes (using Zoom), which means you can attend from anywhere. |
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27 Sycamore St, Camberwell, Victoria Australia
(also located in Daylesford)
(also located in Daylesford)
Call +61 444 532 161 or 1300 885 420
to book an appointment or class, or to enquire about our services and products
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SENIORS CARD WELCOME HERE:
Seniors Card holders qualify for a 10%* discount on eligible classes booked and paid for online. To activate the discount at the time of booking, select Redeem Coupon or Gift Certificate and enter 10OFFSEN before selecting Pay Now Seniors can also save $5** on the first full hour of appointments booked online. Enter Coupon Code of BASEN5 when booking to receive this discount. * Some heavily discounted classes are excluded from the 10% class discount offer. ** Where more than one type of discount is available, only one type of discount can be used. |
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