Call 1300 885 420
iTandCoffee | Patient help with your personal and business technology
  • Home
  • About Us
  • Classes
  • Appointments
  • Online Content
    • Guides
    • Videos
    • Newsletter
    • Tips Library
  • Gift Vouchers
  • iTandCoffee Club
    • About the Club
    • Membership Options
    • Members Area
  • Blog
  • Contact
  • Home
  • About Us
  • Classes
  • Appointments
  • Online Content
    • Guides
    • Videos
    • Newsletter
    • Tips Library
  • Gift Vouchers
  • iTandCoffee Club
    • About the Club
    • Membership Options
    • Members Area
  • Blog
  • Contact
Search by typing & pressing enter

YOUR CART

Tips, Tricks and Articles about your Technology

iPad, iPhone, Mac, Windows, Android, Office 365, Google services, iCloud, OneDrive, Dropbox, Apps, Social Media, Zoom, and more.

Join the iTandCoffee Club to read members-only tips on this page

4/12/2020 0 Comments

A clever scam that has caught out at least one client recently

Picture
My husband Jim received a text today (see above photo) that very nearly caught him out. In fact, I know of at least one other person DID fall for the same scam in the same week.

Read More
0 Comments

30/1/2020 0 Comments

Beware of fake 'support' phone number in Google results

Picture
(This article was originally published in Feb 2019 - we are re-publishing it after recent issues encountered by an iTandCoffee client, as a warning to others.)

​You may have already read one or more of the articles we published about email 'sending' issues suffered by several iTandCoffee clients in the first week of February 2019.


A common theme for each of these clients was that they used Google to find a phone number for Technical Support. Two of them found a number for Bigpond Technical Support, and the other for Microsoft Technical Support.

The question is: Did they really call Bigpond and Microsoft, or did they get a business that pretends to offer this support?

One of the clients did get caught out and call a fake 'Bigpond Support' number.​

Read More
0 Comments

15/10/2019 0 Comments

Blocking scam callers / texters - and a new feature to help with this problem

Picture
Client Nicola has asked a question about dealing with scam callers and how to block them.

Blocking a scam caller is easy on your iPhone - we'll walk through the steps below. But it is also handy to know that Apple has included a new feature for dealing with scam callers, one that many people will be keen to turn on. Read on for more details.

Read More
0 Comments

7/9/2019 0 Comments

Should I be worried about the Apple security scare?

Picture
Many of you will have seen press around the recent revelation by Google about a vulnerability that existed briefly in Apple's iOS, a vulnerability that was patched about 6 months ago.

I regularly tell clients how safe they are using an i-Device, that they can't catch a virus or spyware. So I was really concerned when I saw the press reports on this - wondering if I had given my clients a false sense of security.

Read More
0 Comments

7/8/2019 0 Comments

Beware of text messages that appear in 'legitimate' conversations

Picture
Please be on the alert to the increasing incidence of scam text messages that can appear in a 'legitimate' conversation.  

What I mean is that, if you see a message appear from the Commbank or ANZ Bank or Australia Post (or any sender like that), it may appear legitimate because it is preceded in the same 'conversation' by lots of valid texts from that business. ​

Read More
0 Comments

17/6/2019 0 Comments

How easily your mobile number can be stolen - as this iTandCoffee client found

Picture
You may have seen recent articles in the press about the increasing incidence of mobile number porting - where a person's mobile number is moved to a different mobile service provider by an unknown person. If this happens, you suddenly find you no longer have mobile service. You may first receive a message that tells you the porting is happening - generally when it it is too late to stop it.

How can number porting happen? What benefit can a thief get from stealing a mobile number belonging to someone else.

Read More
0 Comments

10/5/2019 0 Comments

What to do if you give your drivers license or passport details to a scammer ...

Picture
A client of iTandCoffee was recently caught out by a scam that came in the form of a text. I visited her last week to check that there was nothing sinister left on her computer as a result of this incident.

The text she received said that her credit card had expired on her Apple account (which it had, a few months prior) and that she needed to update her details with Apple - so she gave away password and credit card information via a fake website, and provided a photo of her drivers license as proof of identity.

She realised pretty quickly that she had been scammed, and cancelled her credit card and changed her password.

But the fact that she gave a photo of her drivers license means she remains at risk of identity theft - as the scammer could use her ID to apply for credit, open certain types of accounts, or for other activities.

Read More
0 Comments

7/12/2018 1 Comment

NBN Scam Alert - and how to check when NBN is REALLY going to be available at your place

By Heidi Mitchell
NBN scam call

During the week, one of our very own iTandCoffee clients received a phone call from an automated voice telling her that the Internet was going to be disconnected due to the NBN being connected and that she needed to call a number to resolve this.

She hung up immediately due to a ‘gut feeling’ that something was off – great call! 
​
First of all, NBN will never phone you out of the blue to try to sign you up to a service over its network. You will receive a letter in the mail advising you when NBN is going to be available and of any disconnection.

There is a site you can go to verify when NBN is scheduled to be available at your own address - and the date by which you need to switch over.

Read More
1 Comment

1/8/2018 0 Comments

Is Facebook really limiting the posts from my friends?

Picture
Recently, I have been seeing a huge number of my Facebook friends friend re-posting the same post (or slight variations thereof) - stating that Facebook is limiting posts from their friends and that, getting friends to leave a comment or sticker in response to their post will force Facebook to show posts from a wider range of their friends

Read More
0 Comments

16/2/2018 0 Comments

An 'Apple' email that will get you 'hacked'

Phishing email scam from 'Apple'
A client of iTandCoffee forwarded me this email this morning, querying what she should do about a service she is supposedly being charged for - one which she wasn't aware she had. She wanted to know what to do about it.  Here is the email she forwarded to me.

Read More
0 Comments
<<Previous

    Receive great articles like this 
    fortnightly to your Inbox

    Picture

    Follow us on Facebook

    iTandCoffee

    Picture

    Join the iTandCoffee Club

    ​for free content, tutorials, videos, classes, offers, discounts and more

    Join our growing community of local and online members who love learning about their technology - through FREE club sessions, remote/phone support, online tips, tricks and tutorials, special members-only offers and discounts, and more. Membership starts at only $49/year.
    Find out more about The iTandCoffee Club

    What's on at iTandCoffee ?

    Join us for a short, fun 'topic of the day' classes known as PTT sessions (Personal Training for your Technology fitness!) - these are run on a regular basis. Or join any of our other classes shown below to learn so much about your technology.
    If you have questions, why not join our The iTandCoffee Club to attend fun and informative 'user group' meetings.
    All classes are run as online classes (using Zoom) which means you can attend from anywhere.

    Archives

    January 2021
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    April 2020
    March 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    September 2019
    August 2019
    July 2019
    June 2019
    May 2019
    April 2019
    March 2019
    February 2019
    January 2019
    December 2018
    November 2018
    October 2018
    September 2018
    August 2018
    July 2018
    June 2018
    May 2018
    April 2018
    March 2018
    February 2018
    January 2018
    December 2017
    November 2017
    October 2017
    September 2017
    August 2017
    July 2017
    June 2017
    May 2017
    April 2017
    March 2017
    February 2017
    January 2017
    December 2016
    November 2016
    October 2016
    September 2016
    August 2016
    July 2016
    June 2016
    May 2016
    April 2016
    March 2016
    February 2016
    January 2016
    December 2015
    November 2015
    October 2015
    September 2015
    August 2015
    July 2015
    June 2015
    May 2015
    April 2015
    March 2015
    February 2015
    January 2015
    December 2014
    November 2014
    October 2014
    September 2014
    August 2014
    July 2014
    June 2014
    May 2014
    April 2014
    March 2014
    February 2014
    January 2014
    December 2013
    November 2013
    October 2013
    September 2013
    August 2013
    July 2013
    June 2013
    May 2013
    April 2013
    March 2013
    February 2013
    January 2013
    November 2012
    October 2012
    September 2012
    August 2012
    May 2012

    Categories

    All 1800-number Accessibility Accessories Activity Monitor Adware Airdrop Airplay Airpods Alarms Alerts Android Apple-id Apple-id Apple Music Apple News Apple-pencil Apple-tv Apple Watch Apps App Store App-windows Apss Audio Autolock Automatic-downloadsupdates Backup Backups Battery Be-connected Be-connected Bigpond Big Sur Bitcoin Blockchain Bluetooth Books Boot Camp Business Buying Guide Calendar Camera Catalina Cellular Data Centrelink Channel 9 Charging Christmas Chrome Classes Client Stories Cloud Cloud-storage Club Club News Colours Contacts Continuity Control-center Control Centre Convert Cookies COVID 19 COVID-19 Cybersafety Datad777f385d3 Data Usage Delete Desktop Dictation Dock Do Not Disturb Downloads Dropbox Education El-capitan Email Emergency Emojii Entertainment Ethernet Evernote Excel Facebook Family Files Finance Finder Find-my-iDevice Fingerprint Sensor Fonts Force Reboot Forgetting Curve Fraud Free Friday Gift Ideas Google Google Flights Guides Handoff Handy Hints Hard-drive-crash Health High Sierra Home Button Homepod Home Screen Hotmail Humour ICloud ICloud Backup ICloud Drive ICloud Family ICloud Photo Library Identity Theft IMAP IMessage Imovie Instagram Internet Internet Issues Internet-options Ios Ios-11 Ios-11 Ios-12 IOS 13 IOS 14 Ios Photos Ipad Iphone IPhone 12 Iphone8 Iphone-8 Iphone Basics Iphone-calendar Iphone-settings Iphonex Iphone-x Ipod Itandcoffee Itandcoffee Club Itandcoffee News Itandcoffee Services Itandcoffee-swap-shop Itandwine Itunes Junk Keyboard Keychain Kidsandtechnology Kids And Technology Lifestyle Mac Mac-basics Mackeeper Mac-mail Mac-mail Mac-monday Macos Mac Photos Mac-photos Mac Tutorials Mac-videos Mail Malware Measure Media Medical-id Messages Microphone Microsoft Mobile Data Mobile-data Mobile Porting Mojave Multitasking My-health-record NBN Netflix Notes Notifications Number Porting Office 365 Onedrive Onenote Online-safety Online-safety Optusnet Os-x Outlook Pages Parental Controls Passwords Paypal Pdf Personal-hotspot Phishing Phone Photo Book Photo-books Photos Photos-on-mac Podcasts Popups Powerpoint Preview Printing Privacy Productivity Product Launch Publicity Publicityads57a389ac69 Purchasing-an-idevice Qa Quicktime Raise-to-wake Ransomware Reachability Reboot Recommendations Recovery Relay Reminders Remotewipe Repairs Restore Restrictions Rings Rotation-lock Router Safari Safari-favourites Samsung Santa Scam Scam Email Scams Scan Scannable Scanning School-ipad Scoopit Screen Screen-brightness Screensaver Screenshots Screen Time Scrolling Secondhand-devices Security Sell Seniors Seo Services Sessions Settings Share Shared-calendar Shop Shopping Shortcuts Sierra Signature Silent-auction Sim Siri Skype Slideover Slides Slideshow Slideshows Slow-device Slow-mac Smart-tv Sms Snapfish Socialmedia Social Media Softwareupdate Software Update Software Updates Sounds Spam Spinning-beachball Split Screen Split-view Spotlightsearch Startup Storage Storage Space Subscriptions Sunrise Switch Symbols System Preferences Task Manager Tasks Taskswitcher Task-switcher Technology Technologyarticles Technologydependency Technology-lifestyle Technology-solutions Technologytips Techsupport Telco Telcos Telstra Telstracomplaint Text Text Replacements Theft The-katering-show Thermomix Thesenior Timemachine Time-to-leave Tio Toys Trackpad Transcribe Translate Travel Travel-sim Tripadvisor Troubleshooting Tutorial Tutorials Two Factor Authentication Twofactor-authentication Two-step-verification Typing Typing Shortcuts Undo Unlock Update Updates Upgrade Uppercase Usage User Group Video Video-blog Videos Virus Voice-and-data Voicemail Voice-memos Volume Vpn Wallpaper Warnings Weather Web Browser Website Weebly Whatsapp Widgets Wifi Wi Fi Wi-Fi Wifi084d04ddac Wifi-calling Windows Windows10 Windows 10 Word Wordpress World-clock Yosemite YouTube Zoom

27 Sycamore St, Camberwell, Victoria Australia

​​Call 1300 885 420

​to book an appointment or class, or to enquire about our services and products


Seniors Card Welcome
SENIORS CARD WELCOME HERE:
Seniors Card holders qualify for a 10% discount on all classes booked and paid for online (excludes PTT sessions and classes already discounted during COVID-19 crisis). 
To activate the discount at the time of booking, select Redeem Coupon or Gift Certificate and enter 10OFFSEN before selecting Pay Now.

Services
Classes
Event Calendar
Private Appointments
Gift Vouchers
Phone/Email support
​Business Services
​Help for families
​Be Connected

Helping Hand
Online Content
​Newsletter
User Guides
Video tutorials/classes
Tips and Hints
​Blog
iTandCoffee Club
About the Club
Free Club Sessions
Sign In/View Account
Members Area
Prices/Policies
Prices
Privacy
Cancellations, Refunds, Returns
About iTandCoffee
Home
About

​Contact us
Testimonials
In the press

Picture
​© 2012-2021 iTandCoffee Pty Ltd. All rights reserved  ACN: 606 340 434