I was scanning through Facebook the other day and came across an article that grabbed my attention. So I tapped it.
The image above shows the scary message that then popped up on my iPhone, advising me that had viruses on my iPhone and I needed to call a number immediately to rectify the damage that had already been done. Here's what I had to do.
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13/2/2024 0 Comments Beware of myGov scam emailsYet another scam email in my Inbox today.
This one caught my eye, because I know a lot of people might fall for it and give away their myGov login details. There are lots of variations on this theme, in terms of scam emails that pretend to be from the ATO or myGov - so please be on guard. Last week, I had a remote appointment with a client who had very recently suffered the trauma of being scammed.
What was different about this client in comparison to many victims I see is that she was young and quite tech-savvy, and she had done lots of on-the job-training about scam detection. So she really was so shocked that she had been caught out, and wanted to discuss how she could better protect herself in future. Unfortunately, she fell for the scam because
7/12/2023 0 Comments How a scammer hijacked this client's emails - even after she changed her passwordYesterday, I spent time with a client who had been the victim of scammers/hackers a few days ago.
Her email account had been accessed by a hacker, and this hacker sent emails from her email account to a large number of her contacts. The emails pretended to be from her, and asked these people for a favour involving a relatively small amount of money. But it was not just the sending of these scam emails to her friends and family (and other contacts) that was the problem. It was what the hacker left behind that was really concerning. If you are ever hacked, it is important to know that changing your password is not necessarily the full solution. The hacker may still have access to your incoming emails, even though they can't directly access your email account. You may have already read one or more of the articles we have published about email 'sending' issues suffered by iTandCoffee clients, especially for email accounts like Bigpond, Optus, etc. We regularly deal with clients who use Google to find a phone number for Technical Support, finding results that gave a phone number for 'Bigpond Technical Support' or for 'Microsoft Technical Support'. The question is: Did they really call Bigpond and Microsoft, or did they get a business that pretends to offer this support? One of the clients did get caught out and call a fake 'Bigpond Support' number. Hopefully by now you have all heard about this 'Hi Mum' scam.
It concerns me that I keep coming across clients and friends who have been tricked by it recently, and some who have lost significant money to it. So I figure it is worth mentioning again here. I received an email this morning, saying that I have a myGov refund.
I don't really! This is definitely a scam, an example of the many that are out there these days. The above images shows a text I received this morning.
Co-incidence so often catches us out with scam texts, emails and calls - and this one nearly caught me. I had recently taken a trip on the freeway and wasn't sure if I heard the 'beep' from my Linkt device when I went through the toll sensors. So I wasn't surprised to see a text like this. Getting scammed is an extremely distressing experience - and three iTandCoffee clients suffered that terrible experience recently.
One client found that someone had gained access to a range of her social media accounts - and had even changed the password and email address for one of these, so she was no longer able to access it. Another client fell for a scam call, and the scammers initiated transfers of thousands of dollars - which were luckily stopped by her bank. The third client received as strange message on her screen - saying she had a virus and to call the number provided, which she did. Let's look at what happened in each of these cases - and what lessons can be learned from each. 13/8/2021 0 Comments Beware of this nasty text message - especially if you are have an Android phone
Some of you will have received this warning from me in an email on Friday 13th, and you have probably seen alerts in the press.
But for those of you who haven't seen any of these alerts ...
Please beware of a nasty text message that many of us have been receiving this week - sometimes over and over. It has different variations, but looks something like that in the image above - saying that you have missed a call (usually spelt wrong) and to tap the link to listen. |
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