Apple has released an update that you should install on your Mac, iPhone and iPad (and iPod Touch) ASAP
You may or may not have seen that pesky little red '1' appear on your Settings app on your iPad and iPhone. Perhaps you have seen a message pop up asking you if you are ready to install an update to your iPhone or iPad. A similar message may have also appeared on your Mac.
This is because an important update was released by Apple about a week ago, to fix security hole that has been discovered. Here is an article on this topic:
Apparently, it is possible that a hacker could 'break into' your iPhone, iPad or Mac by sending a message that has an 'infected' image file in a particular format. Such an image could also be on a website that you access. When you open the nasty image, some malicious software could be downloaded and "corrupt the iPhone’s memory and access information such as website and email passwords".
To ensure that you don't fall victim to this issue, make sure to install the Apple-delivered updates to all your devices.
Here are some instructions for those who are not sure how to do this.
Audio Recordings - courtesy of 3AW
This question comes up very regularly from Mac users. If you have a set of photos that you wish to put onto a USB stick or external drive - or even just pull out of Photos and put into a folder on your Mac - how do you do this?
This week's Mac Handy Hint provides an easy-to-follow short video with step by step directions
This hint is for iTandCoffee Club members only.
Have you joined The iTandCoffee Club yet, to gain access to great tips like this, as well as a huge range of other tips, content and regular members-only offers?
Join the club today for only $30 per year.
Related tips and articles from iTandCoffee
It has been one thing after the other for our Telstra accounts recently, resulting in far too much of my time spent on calls or 'Live Chats' to Telstra.
The problem described by the email shown in this image relates to the Usage Meter for our home internet, which has shown zero internet usage for our home internet for about the last 3-4 months.
This is miraculous, when we fly close to our 1TB limit most months. We had an email a few days ago advising the issue had been fixed. Then, yesterday, came this new email advising that the issue has not, in fact, been fixed.
This brings us to 4 Telstra issues in the very the recent past I had not got around to calling Telstra about this 'usage meter problem', as I was dealing with 3 other issues during the May-July period.
Each of the other 3 issues (described below) has required at least 3 calls (or online Live Chats) to Telstra. In each case, I was promised that the request or issue had been resolved/actioned, and in each case it wasn't.
Imagine if Telstra resolved our queries and problems on the first contact. I speak to so many people who suffer the same sort of problems that I have suffered nearly every time I have dealt with Telstra.
How much money would they save in staff costs! And how much stress would they save for all of us!
Here is the list of our own Telstra recent issues (ie other than the Usage Meter issue), for anyone brave enough to read on! For anyone on a Pinnacle Bundle, you may be interested in the first one. I would be interested to know if anyone else has had this extra charge appear on their bill.
However, a client who uses this feature of the Camera app asked iTandCoffee last week why there seems to be two copies of any photos that is taken when HDR is turned on.
This is a setting of the Camera app which can be adjusted from Settings -> Photos & Camera.
At the very bottom of the options available here is the 'Keep Normal Photo' option.
Just turn this to Off (not green) and your Camera app will then only keep the enhanced photo (with HDR), and not the 'normal' photo taken without HDR.
Here's a good article that gives you more information about HDR and how to use it:
How To Use iPhone Camera HDR For Stunning iPhone Photos
My own daughter found that her email suddenly stopped working yesterday because of this Telstra change (which she had been advised a few weeks ago would be occurring soon).
She immediately contacted me yesterday to find out what to do - and I figure many other iTandCoffee subscribers will soon be asking the same question.
The image here shows the email that my daughter received from Telstra yesterday.
So, what does this change mean?
For my daughter and many other people, it is necessary to do some setup and modification of settings on your device/s as soon as Telstra makes the change to your email.
For other people, Telstra advises that no change is necessary - but you may wish to make some changes if you want to take advantage of improvements offered by the new mail service.
Let's look at this in more detail.
This weeks security update: Mac malware; Netflix scam text; Telstra lax security checks; Anti-virus software on mobiles
Here's this week's summary, with links to relevant articles.
There are some new Mac malware threats - but these are only threats if you have lowered the standard security on your Mac in System Preferences - Security & Privacy
As long as you leave your the 'Allow apps downloaded from' setting as 'Mac App Store' (maximum security) or 'Mac App Store and Identified Developers' (still good security), you should not pick up the sort of nasties described the following articles.
- How to avoid Mac malware by using Gatekeeper and common sense - Macworld Australia
- New Tor-powered backdoor malware, Backdoor.MAC.Eleanor, targets Macs - Macworld Australia
Do you need antivirus software on your mobile devices?
This is a question that I get asked on a regular basis. You certainly don't need any such software on an i-Device. As long as you only use the Google Play store, you should not need it on an Android device either. Here is an article on this topic.
Are Telstra's identity verification questions adequate?
I saw an article this week that covered a topic that has long concerned me - that Telstra's very basic questions that 'confirm' your identity make it very easy for someone to pretend to be you. You only need to provide your name, phone number email address and date of birth to confirm who you are. This article from The Age looks at how easy it can be to steal a person's identity by just knowing these basic details.
Beware of a fake Netflix text message
If you receive a message purporting to be from Netflix - asking you to confirm you login credentials - please just delete it immediately. Never tap/click on the link in an email and enter account details. ALWAYS assume a scam - this is the safest bet!
During our family trip to Vietnam in June/July 2016, I utilised a different option for phone/text access to that which I had previously used. It was very easy and ended up very cheap.
I also discovered a great new feature of a popular app - one that gave a great 'photo journal' of our trip and mapped all the places we visited.
I'll be sharing these tips in the next 'Travelling with your iPad and iPhone (and other technology)' class on Friday August 5th, 11am-1pm.
For those who are interested in reading about about these tips now, I have added them to the iTandCoffee Club Clubhouse, for iTandCoffee Club Members. Here are the links to the relevant articles:
- Phone and text access while travelling overseas
- Have you discovered this great feature of the TripAdvisor App?
If you are interested in reading great tips like this, why not join The iTandCoffee Club today? It is only $30 per year. Find out more here.
This very same issue - where Hotmail locks a mail account if the user is more that 300km from their 'usual' location - happened to my daughter only recently, when we travelled to Vietnam during the June/July 2016 school holidays.
Whenever she went to use her Mail app, her Hotmail emails could not be retrieved. Additionally, she would get an email sent to the account's 'rescue email', saying that the account had been locked for security reasons. She got a new email each time she move to a new city during out trip
This problem is not unique to Hotmail.
Find out more about this issue, and what you can do to ensure that you don't lose access to your email, in this Handy Hint for iTandCoffee Club members.
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