Tip, Tricks and Articles for iPad, iPhone, Mac
iCloud, Windows, Android, Office 365, Dropbox, Apps, and more

For those of you with Yahoo email accounts, make sure your read this article about the theft of the account details at least 500 million users by hackers.

• Yahoo confirms hack, says data on 500 million users was stolen

​The article says that email addresses, passwords and maybe even security questions and answers were stolen, which may put Yahoo users at serious risk of having other accounts hacked - especially if the same email address and password was used elsewhere.

If you have a Yahoo email address, consider updating your security across all your online accounts.  

​Here is another article published recently on the topic of online security: How to stay safer online - adding an extra layer of protection

This week, I received a different 'flavour' of scam email about PayPal.

This one alleges that a new email address has been added to my PayPal account!

Once again, don't be caught out by scams like this.  the first sign is that it says Dear Customer.

The email address that it cam from was also dodgy. 

But even it it did include my name and the 'From' address look legitimate, I would never click on the attachment or link in the email.

I would to to the PayPal website, log in from there, and check if there were any alerts or messages.

​

Have you received, or seen news of, another scam that you would like to warn others about?  Please feel free to leave a comment about this scam, and we look at featuring it in a future article.

So many people are struggling to deal with the changes that Telstra is making to all of our Bigpond mail accounts over the next few month.  I have experienced this bewilderment about what to do amongst members of my own family!  

The article on this topic that iTandCoffee published a couple of months ago has had thousands of hits from Telstra customers seeking further information.

• Telstra Mail changes and how they affect Bigpond email accounts

iTandCoffee has now recorded a couple of videos to provide further assistance to those who are trying to work out what needs to be done to update their iPad, iPhone and/or Mac.

If you would like to receive access to one or both of these videos, please just provide your details below.  

​If your Bigpond account is not working yet (which we know is the problem for many of you!), provide your mobile number as well below - and we will text you the link to the instructional video/s.

For those wanting to know how to set up Telstra Mail on other devices (eg Outlook on Windows), here is Telstra's web page that includes instructions.

Boy, did we cover a lot in the Free Friday held on 16/9/16 for iTandCoffee Club members!  

Thanks to everyone who came along. 

Here is the list of topics that we discussed.

• How to transfer all data from an old iPad or iPhone to a new - iCloud Backups, and iTunes Backups
• Printing from an iPad or iPhone
• Getting a new iPad - consider a keyboard
• Deleting Gmail - where is the 'trash' can and why don't my emails delete
• Talking Bigpond mail again (and similar accounts like Optusnet) - why don't they sync between devices, and why can't I send when I am away from home.
• How do I get around my problem with sending mail when I am not at home.
• Understanding a bit about the different email providers
• Sync'ing photos between devices
• A bit about iCloud Photo Library
• Syncing other data using iCloud - Contacts, Calendar, Reminders, Notes, etc.
• Why arm I only getting some of my Messages on my iPad
• Getting rid of Messages that you don't want to keep
• Looking up all sorts of handy information on the iTandCoffee website
• Problems with Touch Sensor
• A bit about iOS 10 - where is the 'Swipe to unlock'?
• What version of iOS am I running
• A USB stick that can plug in to your iPad or iPhone

Select the button below to view the video of this 1-hour+  session.  

(You will need to be a member of the iTandCoffee Club.  If you are not yet a member, find out more about the club here.)

Early this year, I purchased an iPad Pro and Apple Pencil - figuring that I needed to trial these new products, to determine whether it is worth recommending them to others.  

I really didn't think that I needed this new iPad.  I loved the idea of the Apple Pencil, but worried that I wouldn't make enough use of it to justify the cost.  I was wrong!

I very quickly fell in love with my iPad Pro and Apple Pencil, using them every day to take client notes and draw diagrams for classes.  I have the larger version of iPad Pro, and love its size as well.  I love looking at photos on its stunning screen.

My app of choice for hand-writing my client notes on my iPad Pro is Evernote. 

All my client notes are in a 'Client Notes' Notebook in Evernote, meaning that these Notes are accessible from all of my devices - iPhone, iPad, iMac, Macbook, Windows laptop, and Android device.  (Yes, I have all of these! Crazy, I know).  I can view notes in alphabetical order, date created or updated order, and I can even search for words or phrases in these hand-written notes.  Yes, Evernote can recognise text in handwritten notes and images.

​(If you want to find out more about Evernote, we have a class for that - click here for details!  If you can't get to iTandCoffee, but are interested in this class, we have an online video of the class - here are details of how to access this Evernote class video)

I find being able to hand-write notes during appointments with clients is so much more natural (and less 'obtrusive' during the appointment) than typing.  The ability to describe what I am teaching with diagrams is also an amazing aid.  'Rubbing out' mistakes makes it easy to keep my notes nice and tidy, and I can even add colour and highlighting to emphasise areas of the notes.  At the end of the appointment, I print and/or send the notes to the client - something that my clients have loved.

Now, all of my client 'files' are paperless and accessible from any device, and from anywhere.  

In honour of Seniors week in October, iTandCoffee will be hosting FREE one-hour information sessions on the topic 'Staying Safe Online'.

In these sessions, we will look at the various online threats, how to detect them, how to protect yourself and what to do if you get 'caught out'.

Two options will be available in the week 3-9 October;

• Monday 3rd 10-11am or
• Wednesday 5th 10-11am.

Seniors card holders only.  Bookings are essential - numbers are strictly limited.

This week (like many other weeks), I received my usual array of junk emails and text messages.  

One of the text messages that I received is shown here in the image.

​This is something so many of us suffer with - and I am regularly asked what can be done about blocking such junk and spam.  

While so many Junk emails end up in our Inboxes, in some cases it is legitimate emails go into Junk.  I know in my own case, this once caused me to miss a very important email about registering the iTandCoffee Trademark, and cost me and extra $200 because I didn't see it in time to complete the registration process.   How do you stop legitimate mail from being deemed 'Junk'?

Lets look at several aspects to the junk/spam mail and text issue.

This week saw Apple announce its latest iPhones, the iPhone 7 and iPhone 7 Plus.  The big news about these new phones was

• The headphone jack is now gone, giving way to improved speakers.  Instead, the headphones will plug into the same lightning port as that used for charging.  
  
• Earpod headphones with lightning adaptor will ship with the new phones, as will a lightning to standard headphone jack adaptor, allowing you to still plug in your old standard headphones.
• The new phones will be water resistant
• The Home Button won't actually be a button any more, but will instead be a pressure sensitive spot in the same place as the original button.
• The iPhone 7 Plus will have two cameras (read more about this in the below article).

Every week, there are new reports of major security breaches. Recently, there were reports that cloud storage company Dropbox was a victim of a major hack in which 68 million account email addresses and passwords were potentially compromised.

Here is an article about this breach from Macworld.

If you have a Dropbox account and have received the notification to change your password, I would strongly recommend that you act on this as soon as possible. 

If you have not yet set up something called 'two-step verification' on your Dropbox account, now is the time to do this as well.  

What is two step verification?

You have most likely heard the news this week that Apple has announced its next iPhone model, as well as an next generation Apple Watch.

In addition to these new products, Apple also announced that its next major upgrade of iOS on hour iPhones, iPads and iPod Touches.  iOS 10 will be released on September 13th.  

Here is information from local and international press about iOS 10 and what it will offer.

• The top 9 ways your iPhone is going to change when iOS 10 comes out
• iOS 10: Release date, the best features and what iPhones and iPads you can get it on
• iOS 10, macOS Sierra, watchOS 3: what's new in Apple's latest operating systems
• iPhone messages are about to get a BIG overhaul in iOS 10

As usual, iTandCoffee recommends that, unless you are super-keen the grab the 'latest and greatest', it is best to hold off for at least a couple of weeks (or perhaps longer) before downloading and installing the upgrade.  

Quite often, the initial versions of an upgrade have teething problem - and you may prefer to allow other people to discover these problems and wait until Apple has released its subsequent 'update' release (or releases).

The fortnightly iTandCoffee newsletter will keep you updated on news of the stability (or otherwise) of iOS 10, and will provide a recommendation on when it is safe to go ahead and upgrade.​