I have had a couple of clients recently who were wanting to use Microsoft Word to create a catalog of images.
What I mean by this is that they wanted to use a table in Word (a set of rows and columns) that would have a left column containing a description of the image, and the right column to contain a small 'thumbnail' of the image.
In helping a mother and her 12yo daughter set up her new iPhone for the new school year, one of the tips I gave them - about a new feature in iOS 12 - really 'struck a real chord'.
You may have already read one or more of the articles we published about email 'sending' issues suffered by several iTandCoffee clients in the first week of February 2019.
A common theme for each of these clients was that they used Google to find a phone number for Technical Support. Two of them found a number for Bigpond Technical Support, and the other for Microsoft Technical Support.
The question is: Did they really call Bigpond and Microsoft, or did they get a business that pretends to offer this support?
One of the clients did get caught out and call a fake 'Bigpond Support' number.
In our 24 hours of seeing 3 different clients with email 'sending' issues, the third client's issue was with Outlook for Windows on his new Windows computer.
He was unable to send any emails from his Bigpond account - even though his Gmail account was working. A call to Microsoft Support had failed to resolve his issue.
In a week that featured multiple clients with problems sending emails - which, co-incidentally were all Bigpond emails - one client had an issue where, all of a sudden, her Outlook for Windows app would not allow her to send emails
A client at iTandCoffee today had a puzzling error on her iPhone that was preventing her from sending any emails from her Bigpond email account.
The error she started getting only a few days earlier was 'The recipient "recipient-email-address" was rejected by the server because it does not allow relaying'.
A client who visited iTandCoffee last week had an interesting problem.
When her daughter calls her private iPhone using FaceTime, the call comes through on her work iPhone as well.
Why does this happen?
I, like many iTandCoffee clients who have contacted me, received an email from Google+ yesterday - as shown in the image above.
The questions I have been asked are "Is it legitimate?", "What is Google+", "Do I have this Google+' and "What should I do?".
Here are some answers.
We are very excited that iTandCoffee made The Age newspaper today (28/1/19) with an 'opinion piece' that I wrote recently on a topic that I am passionate about!
Here's a link to the full article from the online version of The Age.
If you are a parent who needs help with setting up your child's school tech, give us a call on 1300 885 420.
Or check out our great set of video tutorials that provide the easy-to-follow 'how to' on setting up parental controls (Screen Time and more) on your child's iPad or iPhone.
Readers of this blog receive 50% on the advertised cost (expires 31/1/19). Just enter the code 50JAN19 at the checkout. Select the button below to find and more abut these tutorials and to take advantage of this offer.
If you, like me, take lots of screenshots, you quickly can end up with a desktop that is very messy, covered in icons of folders and files.
Not only can a messy, cluttered desktop can have a performance impact on your Mac, it can make it so hard to find what you are looking for.
macOS Mojave provides a really easy way to quickly tidy up your desktop, grouping like files together. It is then easy to see the set of files that has been grouped.
What's on at iTandCoffee ?
iTandCoffee is at 34 High Street Glen Iris 3146, Victoria Australia
Call 1300 885 420 or (03) 9886 0814
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