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Tips, Tricks and Articles about your Technology

iPad, iPhone, Mac, Windows, Android, Office 365, Google services, iCloud, OneDrive, Dropbox, Apps, Social Media, Zoom, and more.

Join the iTandCoffee Club to read members-only tips on this page

25/5/2020 0 Comments

How to check your Paypal Automatic Payments

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iTandCoffee Club member Tim F got caught out recently by a Paypal debit that he wasn't expecting.

He had purchased some software a year ago and not realised that he had committed to an annual payment.

It can be tricky to find the place in PayPal where you can check what automatic payments are in place, and to stop any 'pre-approved' payments that you no longer wish to make.

There are the links to a couple of places to look:​

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24/5/2020 0 Comments

A hidden handy feature of your iPad and iPhone Home Screen

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Here is just one of the tips covered last week at the PTT Session called Exploring some amazing hidden features of the iPad and iPhone. 

In this clip from the video of this session (available to purchase here if you don't have Premium or Online membership of this iTandCoffee Club), we look how you can quickly access some handy options with a single press on the Home Screen.


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24/5/2020 0 Comments

Here's an app for scanning old slides

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I was asked during a recent PTT session (which was about using your mobile for scanning documents and photos) about whether there is an easy way to scan old slides.

My suggestion at that session was to Google the words slide scanners to see range of physical devices that are available for this purpose.

But I have since come across an App that may also be worth a try - and it is from the same people who made one of my favourite photo scanning apps (which I have covered in this previous Handy Hint: For those who are looking to organise all those old photos - there's a great app for that!).

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23/5/2020 0 Comments

A look at Task Manager for controlling what's running on your Windows computer and what starts up every time

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A common query we get at iTandCoffee is how to work out what is slowing down a Windows computer.

Quite often, it is simply the number of processes that are running on the computer - many of which could be starting themselves up automatically every time the computer starts up.

So how to you see what these processes are, and 'turn off' any that you don't need?

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23/5/2020 0 Comments

I can't seem to open two documents in side-by-side mode on the Mac

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At today's fortnightly Saturday Tech Time user group (free* for members of the iTandCoffee Club and only $10 for others), Client Trish A raised the issue that she could not seem to open two PDF documents in side-by-side mode on her Mac. Whenever she opened a second (or third, or fourth) PDF, it would replace the one that she previously had open.

Why was this happening and how could she see her PDF documents as side-by-side windows.

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23/5/2020 0 Comments

Links that I click open as a narrow Safari window instead of in full screen

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Since recently featuring a Handy Hint about the Split View and Slideover features of the iPad (Using two apps or windows at once on the iPad - Split View and Slide Over), I have had a couple of clients who have contacted me about the fact that, once they activated their Safari App in slideover mode, they can not seem to then open any links in a full Safari screen.

The narrow Slideover windows persists whenever they tap a link.

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21/5/2020 0 Comments

I received an email from a friend - but the email address was strange

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(This is an article from almost exactly 12 months ago - which I am re-posting this week for a client who feared she had been hacked just this week, after he brother received a strange message that looked to be from her.)

Two clients asked me about this very scenario this week - one received an email from a friend and it showed that friend's name, but the email address 'behind' that name was some random email address (instead of the person's true email address).

The other was contacted by a friend who had received an email that had the client's name as sender, but where the email address was again a fake.

How did this happen? What should these clients do?

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14/5/2020 0 Comments

Why you should think twice before unsubscribing from Junk emails

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(This article was first published 12 months ago. I am re-publishing this one for my Dad, after having a discussion this week about how to unsubscribe from marketing emails, but not from 'spam' emails.)

Only yesterday, I saw a client who was frustrated by the amount of SPAM/Junk email that she receives every day. 

She told me that she has ‘unsubscribed’ from so many of them, this just seems to generate more Junk.

​Unfortunately, the ‘unsubscribing’ from the junk emails may be the very thing that is causing further junk.
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You should only ever unsubscribe from emails that come from businesses you know are legitimate - and even then, make sure that the email is truly from that business.

Unsubscribing from unsolicited emails only serves to notify the sender that you are a legitimate email address - something they may not have known, given that they will (most likely) be working from a list received illegally.  That makes you a much more attractive target for future junk and phishing/malware emails.

Instead of unsubscribing from such emails, simply mark them as Junk or move them to your Junk mailbox.  By marking them as Junk, you are helping to send a message to the rest of the 'internet' that the sender is not trustworthy.

Here is a recent article on this very topic:  Unsubscribing From Unwanted Email Carries Risks

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11/5/2020 0 Comments

My iPhone keeps disconnecting calls - what can I do?

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Subscriber Ruth D has asked if there is something she can do to stop her phone conversations from cutting out on her iPhone 7. She says this only started happening when she upgraded to the iPhone 7.

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8/5/2020 0 Comments

I have a confession to make ...

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I received a lovely email from an iTandCoffee client who had just attended one of our PTT sessions - where the attendees were introduced to their wonderful built-in personal assistant, Siri.

This client said that she was so impressed with how smooth my skin looked in that Zoom Meeting!

I felt like a big fraud and here's why.

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