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Tips, Tricks and Articles about your Technology

iPad, iPhone, Mac, Windows, Android, Office 365, Google services, iCloud, OneDrive, Dropbox, Apps, Social Media, Zoom, and more.

Join the iTandCoffee Club to read members-only tips on this page

7/10/2016 0 Comments

How do I 'Force Reboot' on an iPhone 7?

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My brand, spanking, new iPhone 7 Plus arrived just this week and I have now had a few days to play with it.

I must say that I do really like the 'Haptic' Home Button - which replaces the 'real' Home Button of my previous iPhones.  It is so clever how it feels like you are pressing a button, even though your aren't!

And, I am LOVING the speed of the new phone - it is certainly an improvement on previous iPhones. 

Even the battery seems to be lasting longer than my iPhone 6S Plus (after I fixed a problem that is outlined in the article: Battery problems after upgrade to iOS 10 - and how I fixed this).

When problems occur on an iPhone 7 or 7 Plus

I was having a problem with one of my 'website monitoring' apps on my new iPhone (it was crashing every time I logged in).  Additionally, my Commbank business banking app was crashing every time I processed a payment.  

​I suspected that the problem was with the Apps themselves (i.e. that they needed to have something updated to handle iOS 10), but I wanted to rule out any other problem on the iPhone.

So, decided I would try to do a 'forced reboot', to see if this made any different to the performance of these apps.

Forced Reboot no longer works using the 'standard' buttons

Now that the Home Button on my iPhone 7 Plus is not a 'real' button, the usual method of 'force rebooting' my iPhone does not work!  Instead, this method just activated Siri or put my iPhone to Sleep!

(For those who don't know, the 'usual' method of 'force rebooting' is to hold down the Sleep and Home Buttons at the same time for about 10 seconds, until the Apple symbol appears.  Let go when the Apple appears, and your device will eventually fire up again, and take you to the Lock Screen.  Be patient - it might take a little while sometimes.  In most cases, this fixes whatever problem you were having on your older-than-iPhone-7 iPhone or iPad.)

Because of the change to the Home Button on the iPhone 7 & 7 Plus, a 'forced reboot' requires a different combination of 'hardware' keys.

'Sleep' and 'Volume Down' are the new combination

After a bit of research, I discovered that the combination of buttons that I now need to use to do a Forced Reboot.

To Force Reboot an iPhone 7 / 7 Plus, press and hold the Sleep and Volume Down buttons concurrently for about 10 seconds, until the Apple appears, then let go.

The Volume Down button is the lower of the two volume buttons on the left side of the iPhone.

Some Handy Hints about 'Troubleshooting'
(Some of these hints and tips are 'members-only' tips for iTandCoffee Club Members.  Find out more about The iTandCoffee Club here.)

  • How do I quickly fix a mis-behaving app on my iPad or iPhone?
  • ​How can I reset or change my Apple ID's password?
  • Great ways of adding more storage to your iPad and iPhone - especially when you travel  
  • Are you backing up your iPad and iPhone?  If not, read this!
  • Clearing out your iPhone's or iPad's memory (RAM) may help if it is mis-behaving
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21/11/2014 1 Comment

Dealing with 'glitches' on your iPad and iPhone - especially after upgrade to iOS 8!

Handy Hint of the Week 22/11/14.

PictureHave you ever had a frozen iPad or iPhone?
With the introduction of iOS 8 and it's subsequent updates, many users of iPads and iPhones have been finding their devices are mis-behaving a little (or perhaps a lot) more than under iOS 7.  

Even after upgrade to the latest version of iOS 8 (iOS 8.1.1) this week, I have had Safari freeze and crash on me many times.  Maybe it is just the combination of my iPhone 6 Plus and iOS 8 that has issues.  I would be interested to hear from anyone else who has also found that iOS 8.1.1 is still causing issues.

Especially for those of you on the iPhone 4S, the iPad 2 and even the first generation iPad Mini, you might be finding your i-Device frustratingly slow and suffering other problems after upgrade to iOS 8.  

iOS 8.1.1 is supposed to have relieved some of these problems for these devices, but press reports (refer below links) indicate that the new iOS is still drastically impacting performance of these older devices.

Hopefully, version 8.2 (which is currently being tested) will do more to improve things for owners of these older devices - and for others as well, including my brand new device!

For those of you interested in reading more about the performance on iOS 8.1.1 on various models of i-Device, here are some articles 'scooped' today on the iTandCoffee Scoop.it page.
  • iOS 8.1.1 on iPhone 6: Impressions & Performance
  • iOS 8.1.1 on iPhone 5: Impressions & Performance
  • iOS 8.1.1, iPhone 4S, and iPad 2: A little faster, kind of, sometimes                                                              
Why not leave a comment below if you, like me, have been suffering iOS 8 problems.

What do you do when your device mis-behaves?

What do you do when you iPhone or iPad is not just slow - when and app or the entire device 'freezes', or just won't do something that it should do!  

Free access this this handy hint has now expired, but iTandCoffee Club members can view this hint anytime - just visit Handy Hint 30 - How do I quickly fix a mis-behaving app on my iPad or iPhone?

IF you are an iTandCoffee Club member, make sure you are signed in to the iTandCoffee club before clicking the link.
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If you are not yet an iTandCoffee member, join now to gain access to our extensive library of handy hints like that described above.

Related Handy Hints and Articles by iTandCoffeee

The below elated hints and articles have been published previously on the iTandCoffee website.  Blog Articles can be viewed by anyone, but Handy Hints can only be viewed by members of The iTandCoffee Club - why not join today to be able to view these great tips and hints any time.
Housekeeping - data storage, battery, deleting, troubleshooting
  • Handy Hint 7:   Cleaning up your iPad/iPhone
  • Handy Hint 30: How do I quickly fix a mis-behaving app on my iPad or iPhone?
  • Handy Hint 26: How can I delete photos in bulk from my iPad/iPhone using Mac!
  • Handy Hint 27: Is there a way to quickly delete all photos from my iPhone or iPad (iOS 6 only)?  
  • Handy Hint 31: How can I delete photos from iPad & iPhone in bulk from Windows
  • Handy Hint 38: Manage your 3G and 4G data usage on your iPhone and iPad
  • Handy Hint 42: What to do when your iCloud is full
  • Handy Hint 45: Data gobblers on your iPad and iPhone
  • Handy Hint 56: A nifty trick for deleting all mail from a mailbox!
  • Handy Hint 64:  Where has my trash can gone for my Gmail Mail?
  • Handy Hint 77: Importing iPad and iPhone photos to a Windows computer
  • Blog article: Do I have to back up both my iPad and iPhone?  Can I do this by just plugging into my computer?
  • Blog Article: How do I completely wipe my old iPhone or iPad before giving it to one of my kids?
  • Blog Article: Why does my iPad take so long to charge?
  • Blog Article: Apps that drain the life out of your iPhone and iPad battery
  • Blog Article: A great app for tracking data usage on your iPad and iPhone
  • Blog Article: Yet another tip for how to improve your battery life
  • Blog Article: More about fixing up battery issues after upgrade to iOS 8
1 Comment

7/3/2014 0 Comments

My iPad just got stuck!

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Well, my iPad just completely froze while I was trying to use one of my favourite apps, Evernote!

The Home Button didn't work - single OR double-click.  My usual trick of bringing up the task switcher and closing the mis-behaving app was just not possible.  Even turning off and back on seemed to leave it in a knot.

What do you do when your iPad just won't respond!?

Sometimes, you need to do what in called a 'force re-boot'.

Just hold down the Sleep and Home buttons together for about 10 seconds, until the screen goes black and you see the white Apple symbol pop up - then let go of both.  It may take a minute or so, but your device will then come back to the lock screen.  You should then be able to unlock it, and all should then be well in your iPad world!  Same applies for iPhones and iPod Touches

So far, this has always resolved my mis-behaving iPad problems!
Forced reboot of iPad - hold sleep and home buttons
Forced re-boot of iPad
Restart screen on iPad with Apple symbol
Restart screen on iPad
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