In last week's newsletter, we included an article that described a quick solution to a poor Wi-Fi signal.
But does your Mac's Wi-Fi keep joining the wrong Wi-Fi network?
If you live in an area that has Telstra Air - or have multiple Wi-Fi Access points or networks that you choose between - then you can find that your Mac seems to 'prefer' the wrong Wi-Fi connection and automatically joins that one.
If this happens, your Mac looks like it is connected to Wi-Fi (and you therefore assume you should have internet), but you may find your internet slow or non-existent.
This issue came up again last week, from a client who lives in Southbank (Melbourne) and finds that her Mac keeps joining Telstra Air ahead of her own Wi-Fi.
In fixing the problem for this client, I noticed that Apple has provided a new setting in relation to 'remembered' Wi-Fi networks and whether these networks are 'auto-joined'. So I have updated this tip to reflect this new feature. Read on below.
Apple has a great set of parental controls built in to the Mac. These controls allow you to restrict adult web content, set time restrictions on when and how long the child can use the Mac, and more.
As we have talked about in a previous blog article, it is essential to ensure that any Mac your child uses has two separate 'user accounts' - one for you as the parent (the Administrator) and another for the child/children.
If your child's account is currently the only user account on the Mac, then you can't set up any parental controls.
You need to resolve this first by setting up a 'parent/administrator' user account. This account can then be used to manage any other account on the Mac - including resetting or passwords if this is necessary.
We have recorded a couple of tutorials on how to set up a separate accounts for the parent or child, and then how to set up the parental controls for the child's account.
10/8/2018 0 Comments
Every now and then, iTandCoffee sees a Mac user who does not know their Mac's main administrator password. This so often occurs when the Mac has been set up to automatically sign in without requiring entry of a password.
Just yesterday, I met with a client who had suffered a business disaster. The web developer who looked after hosting of her website and her mail had suffered a major cyber-attack, one that resulted in the loss of not only her complete website, but also all of her business mail.
Because her Mail account was installed as an IMAP style of mail account, one that synchronises across all devices, the loss of the mail by her mail host meant that she also lost the mail from the iPad and iPhone on which she relies for all her business communications.
While the loss of the email history is a disaster for her, even more of disaster is the loss of the contact information that was held in that mail.
13/7/2018 0 Comments
Just this week, a client at iTandCoffee was looking for an easy way to convert web pages from English into his first language, Serbian.
In this article we will look at how easy it is to do this for any web page on your computer.
If you have purchased one of the newer model MacBook Pro's - the entry level model that has the two USB-C ports, and no touch-bar - you should be aware of a potential problem that could result in the loss of your Mac's data.
9/6/2018 0 Comments
This question comes up very regularly from Mac users. Just this week, I assisted a client who needed to get here photos downloaded from iCloud Photo Library without turning on iCloud Photo Library on her Mac. (Here's a separate article describing how to do this.)
Another great Mac Monday (Mac User Group) on May 28th - and the time just flew! We covered such a great range of topics.
At times, I find it necessary to convert some formatted text, HTML format text, or text with hyperlinks, into just plain text. This is most frequently when I have text that I have copied into a mail message (for example, from a web page) that has some strange formatting that I need to remove before sending.
What's on at iTandCoffee ?
From May 1st 2019, iTandCoffee's new address is 27 Sycamore St, Camberwell, Victoria Australia
Call 1300 885 420
to book an appointment or class, or to enquire about our services and products
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