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I am currently in the process of upgrading all of iTandCoffee's Introduction to the Mac book series, to include all the latest features and screens from macOS 11 Big Sur.
In the Backup, Apps and Preference book (part 3 of the series), I cover some great tips for using Safari. Here are a couple that are new in Big Sur.
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 I have helped a couple of clients just this week who have had problems with the Mail app on their Mac - a problem that we were unable to solve because it seemed to relate to the out-of-date version of their Mac operating system.
Both clients were still using the 5-year-old Mac OS-X El Capitan. The Mail app was continually crashing, making it impossible to use. (Read more about this issue here). So we needed to upgrade their Mac operating system to a newer version - something that was worth doing for more reasons than just fixing this single app problem. There are lots of new features and fixes delivered by newer versions of the Mac operating system - and more problems are likely to arise in future from running a 'too old' version of the operating system. 
A friend contacted me this week asking for help in relation to a MacBook that had been dropped and, as a result, had a screen that wasn't working. The concern was whether it was just the display that had been damaged, or whether the Mac's hard drive had also been damaged.
When I asked whether there was a backup for the MacBook, my friend said that he thought that iCloud was backing up the Mac. This is something that I know many people have a misconception about - figuring that, because iCloud looks after backing up of Apple mobile devices and is also installed on the Mac, that it also does the backing up of the Mac as well. Here's the truth about iCloud and Mac backups. 21/6/2020 0 Comments Quickly deleting files, folders and photos on the Mac - and how to delete characters to the right of your cursor position We recently ran the Getting to Know your Mac class series online using Zoom, over 4 weeks in May/June 2020. Everyone who attended found the online format even better than the 'in person' option - so we will continue running such classes online for the foreseeable future.
One of the common questions asked during this class series relates to deleting files and folders - whether there is quick way to delete files, one that avoids having to drag the file/folder to the trash can at bottom right! Just hitting the delete key on the keyboard doesn't allow such deletion. Another common question is about how to delete characters to the right on Mac given that, unlike with a Windows keyboard, there are not separate keys for 'backspace' and 'delete'. There is only the delete key, which deletes text to the left.  Client France O is doing her PHD, and has been told by the IT people at the university the she needs to use Google Chrome instead of Safari.
While Safari works perfectly well for nearly everything, I do find that there is the very occasional need to utilise Chrome. A good example for our own family recently was in using Google Meet for parent/teacher interviews. We encountered problems with video freezing if we joined the Google Meet using Safari, but had no such issues with Chrome. Usually it is just a matter of adjusting Preferences and Security settings in Safari, but sometimes it is that the website/service just doesn't work with anything but Chrome! So, for a case like Frances, how do you tell your Mac to always open links in Chrome instead of Safari? 8/11/2019 0 Comments Your Mac's content may not be secure if it is stolen - even if it is locked by a password
Every now and then, iTandCoffee sees a Mac user who does not know their Mac's main administrator password. This so often occurs when the Mac has been set up to automatically sign in without requiring entry of a password.
So often when I am working on my Mac, I quickly need to view my desktop - usually to find a file that I have saved there temporarily, or a screenshot that I just took.
I would write a handy hint on this one, but found a really good article this week that says it all - offering four different ways that you can quickly get to your desktop. Here's the link to this article. 
When you want to sent a hyperlink to a web page as part of an email, it is nice to be able to put some text like "Click here to view the article" instead of what might be a very long-winded URL (i.e. the address of the web page).
Let me explain what mean. As an example, I have an link to a web page that has an interesting article about Women in Technology, and I want to send this article to a friend. I could just copy and paste the following link into the email. https://timeline.com/women-pioneered-computer-programming-then-men-took-their-industry-over-c2959b822523?gi=e05845aed6d7. Alternatively, I can type the "Here is a good article about women in technology" and add a link behind the text so that it looks like this
Here is how to add the link to text in the email.
12/6/2019 0 Comments How do you export photos from Mac's Photos app to a folder, USB stick or external hard drive?This question comes up very regularly from Mac users. Just this week, I assisted a client who needed to get here photos downloaded from iCloud Photo Library without turning on iCloud Photo Library on her Mac. (Here's a separate article describing how to do this.)  
At times, I find it necessary to convert some formatted text, HTML format text, or text with hyperlinks, into just plain text. This is most frequently when I have text that I have copied into a mail message (for example, from a web page) that has some strange formatting that I need to remove before sending.
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