I was contacted for help in relation to a MacBook that had been dropped and, as a result, had a screen that wasn't working.
When I asked whether there was a backup for the MacBook, the owner of the Mac thought that iCloud was backing up the Mac - which was definitely not the case. Here's the truth about iCloud and Mac backups.
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27/6/2021 0 Comments How to add a link to some text in an email - in Mac Mail and Outlook for Windows or Mac
When you want to sent a hyperlink to a web page as part of an email, it is nice to be able to put some text like "Click here to view the article" instead of what might be a very long-winded URL (i.e. the address of the web page).
Let me explain what mean. As an example, I have an link to a web page that has an interesting article about Women in Technology, and I want to send this article to a friend. I could just copy and paste the following link into the email. https://timeline.com/women-pioneered-computer-programming-then-men-took-their-industry-over-c2959b822523?gi=e05845aed6d7. Alternatively, I can type the "Here is a good article about women in technology" and add a link behind the text so that it looks like this
Here is how to add the link to text in the email.
15/6/2021 0 Comments Quickly deleting files, folders and photos on the Mac - and how to delete characters to the right of your cursor position
One of the common questions asked during classes about the Mac relates to deleting files and folders - whether there is quick way to delete files, one that avoids having to drag the file/folder to the trash can at bottom right!
Just hitting the delete key on the keyboard doesn't allow such deletion. Another common question is about how to delete characters to the right on Mac given that, unlike with a Windows keyboard, there are not separate keys for 'backspace' and 'delete'. There is only the delete key, which deletes text to the left. 12/6/2021 0 Comments How do you export photos from Mac's Photos app to a folder, USB stick or external hard drive?This question comes up very regularly from Mac users. Just this week, I assisted a client who needed to get her photos downloaded from iCloud Photo Library without turning on iCloud Photo Library on her Mac. (Here's a separate article describing how to do this.)   In a recent newsletter, I talked about why I choose to use Safari instead of Chrome - most of the time.
If you do want or need to make Chrome your default browser, how do you tell your Mac to always open links in Chrome instead of Safari? 
I am currently in the process of upgrading all of iTandCoffee's Introduction to the Mac book series, to include all the latest features and screens from macOS 11 Big Sur.
In the Backup, Apps and Preference book (part 3 of the series), I cover some great tips for using Safari. Here are a couple that are new in Big Sur.  I have helped a couple of clients just this week who have had problems with the Mail app on their Mac - a problem that we were unable to solve because it seemed to relate to the out-of-date version of their Mac operating system.
Both clients were still using the 5-year-old Mac OS-X El Capitan. The Mail app was continually crashing, making it impossible to use. (Read more about this issue here). So we needed to upgrade their Mac operating system to a newer version - something that was worth doing for more reasons than just fixing this single app problem. There are lots of new features and fixes delivered by newer versions of the Mac operating system - and more problems are likely to arise in future from running a 'too old' version of the operating system. 8/11/2019 0 Comments Your Mac's content may not be secure if it is stolen - even if it is locked by a password
Every now and then, iTandCoffee sees a Mac user who does not know their Mac's main administrator password. This so often occurs when the Mac has been set up to automatically sign in without requiring entry of a password.
So often when I am working on my Mac, I quickly need to view my desktop - usually to find a file that I have saved there temporarily, or a screenshot that I just took.
I would write a handy hint on this one, but found a really good article this week that says it all - offering four different ways that you can quickly get to your desktop. Here's the link to this article. 
At times, I find it necessary to convert some formatted text, HTML format text, or text with hyperlinks, into just plain text. This is most frequently when I have text that I have copied into a mail message (for example, from a web page) that has some strange formatting that I need to remove before sending.
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What's on at iTandCoffee ?Join us for a short, fun 'topic of the day' classes known as PTT sessions (Personal Training for your Technology fitness!) - these are run on a regular basis. Or join any of our other classes shown below to learn so much about your technology.
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