Call 1300 885 420
iTandCoffee | Patient help with your personal and business technology
  • Home
  • About Us
  • Classes
  • Appointments
  • Online Content
    • Guides
    • Videos
    • Newsletter
    • Tips Library
  • Gift Vouchers
  • iTandCoffee Club
    • About the Club
    • Membership Options
    • Members Area
  • Blog
  • Contact
  • Home
  • About Us
  • Classes
  • Appointments
  • Online Content
    • Guides
    • Videos
    • Newsletter
    • Tips Library
  • Gift Vouchers
  • iTandCoffee Club
    • About the Club
    • Membership Options
    • Members Area
  • Blog
  • Contact
Search by typing & pressing enter

YOUR CART

Tips, Tricks and Articles about your Technology

iPad, iPhone, Mac, Windows, Android, Office 365, Google services, iCloud, OneDrive, Dropbox, Apps, Social Media, Zoom, and more.

Join the iTandCoffee Club to read members-only tips on this page

30/11/2016 0 Comments

A handy feature in Calendar on MacOS Sierra

Picture
The Calendar App on the Mac (and the iPad and iPhone) allows for the creation of multiple Calendars, each that can have a different colour.  I use this feature to segregate my business, personal and family events.

Here are some previous Handy Hints about to topic of multiple Calendars:
  • Creating and using multiple calendars on the iPad and iPhone 
  • Sharing Calendars from your iPad and iPhone
For many people, the Calendar app has unnecessary Calendars that they would rather just merge  - perhaps to have a single Calendar.

This has previously been quite a tricky exercise.

In MacOS Sierra, merging of Calendars has become a very easy thing to do.

Find out how you can Merge Two Calendars in this week's Handy Hint for iTandCoffee Club members.
  • Merging two Calendars in MacOS Sierra

If you are not yet a member of The iTandCoffee Club, find out more here.


Related articles and Handy Hints

​ ​Handy Hints
  • 'Save The Date' provided in an email or message
  • Quickly create an event in your iPad or iPhone's Calendar
  • The Week View on your iPhone's calendar
  • Creating and using multiple calendars
  • Making sure you never forget birthdays - using the Contacts app!
  • Dealing with missing and disappearing events in the Calendar
  • Controlling Facebook notifications about birthdays and events
  • Including or excluding Facebook information from Contacts and Calendar apps
  • How to ensure you know where to be and when - setting standard alerts for your Calendar events
Blog Articles
  • My iPhone tells me when it is time to leave for appointments - based on current traffic conditions
  • What happened to all the events in my Calendar?
  • Why do my iPhone's Calendar entries disappear after a month?   
  • My Apple devices remember birthdays!  But where do they come from? 
0 Comments

29/11/2016 0 Comments

Here's what to do if your iPhone 6S is unexpectedly shutting down

Picture
Macworld's recent edition included news of a battery replacement offer from Apple for anyone who has an iPhone 6S that is unexpectedly shutting down.

If you are suffering this problem, it would be worth visiting your local Apple Store and seeing if you qualify for this replacement.  

​I suspect you will have to make a Genius Bar appointment, but the article doesn't specifically say this.

Here is the article if you need further information: Apple offers new battery for iPhone 6s phones that suddenly shut down - Macworld Australia                                                                

0 Comments

28/11/2016 0 Comments

Notes app does not have the new features on the iPhone and iPad

Picture
The Notes App underwent a major overhaul in iOS 10 - with some nice formatting options, the ability to scribble or hand-write a note, sorting options, the ability to set a password and more.  

On the iPad, these options are on the Predictive Text bar.  To reveal these options on the iPhone, just tap the + symbol above the predictive text bar, on the right.

For some people, however, these options do not appear in their Notes app, even though they have  'Upgraded' their Note app to the latest version.

Why is this?

The answer is quite simple.  The new options are only available for iCloud Notes, not for Notes that you store in your Hotmail, Live, Gmail, Outlook, Yahoo, Exchange or any other account.

If you haven't yet enable your iCloud Notes option, you will need to turn on the Notes option in Settings -> iCloud (assuming you have actually signed in to iCloud).

Any Notes that you create in a Folder under the iCloud account will then have access to the new features.

Related Handy Hints  (for iTandCoffee Club members only - find out more here)

  • ​Have your upgraded your Notes app on your iPad and iPhone?  Here's how to use it.
  • ​The new Notes features in iOS 9.3 - Note passwords, and sort by name
  • Share Notes with others in iOS 10             ​
0 Comments

25/11/2016 0 Comments

Mac crashing after Sierra upgrade - here's what was causing this problem

iCloud Photo library crashing my Sierra Mac
Since updating my iMac to MacOS Sierra, I have suffered constant freezes and crashes - which have gotten worse and worse, to the point where I have had to restart my Mac several times a day.

I have been nearly tearing my hair out - something that I can't afford to do!

I had tried everything I could think of to diagnose the problem.  The hard drive is fine, there is no hardware issue, no sneaky malware hijacking my computer, and I have been monitoring ingoing and outgoing network traffic using a handy app called Little Snitch.  

Nothing I tried seem to help resolve my problem.

I was on the verge of wiping my Mac and re-installing Sierra when I decided to try one last thing.

Diagnostic and Usage Data log provides a hint

I had noticed in my Mac's 'Diagnostic and Usage Data' log file (which is accessed via the Console utility) that a process associated with the Photos app and iCloud Photo Library was generating an error on a regular basis, and often just before my Mac crashed.  

(I don't necessarily recommend iCloud Photo Library for clients due to the limitations of this service at the moment and problems that I have encountered on a regular basis.)

So, I figured it might be worth disabling the iCloud Photo Library sync'ing process for 24 hours - to see if this made a difference.

Pausing iCloud Photo Library's Update process fixed my problem

I opened my Photos app, went to Photos -> Preferences -> iCloud and, under the iCloud Photo Library Option, chose 'Pause for one day'.

Just like magic, my spinning beachballs, pauses and crashes suddenly stopped!

I then worked for quite a while on many different things - things that had previously been causing issues - and had no problems.

The minute I 'resumed' the iCloud Photo Library sync'ing, my problems started all over again.

So, for now, I am making sure that I disable iCloud Photo Library each day before I start work (or as soon as I log in/reboot) and hope that a forthcoming Sierra update will resolve this issue.

I will raise a support request with Apple to try to work out what might be causing this problem, and report back on any findings.

Update 5/12/16:  Before going down the path of raising a support request, I decided to wipe my Photos library and recreate it from iCloud Photo Library.  This took many days (as it had to download nearly 140GB of photos and videos), but seems to have resolved the problem - for now!

Related articles and handy hints

  • Could your Mac have a problem with its RAM?
  • Practical tips on how to get your Mac performing better
  • Conquer your Mac's spinning beachball
  • How to check if your Mac is running out of storage space
  • Have you discovered the wonderful 'Undo' function on your Mac?
  • Where is Ctrl-Alt-Del on my Mac?  How do I 'force quit' when an app is mis-behaving?
  • Storage issues on my Macbook Air after migrating from iPhoto to Photos
  • For anyone who has regretted downloading MacKeeper to their Mac
  • Macs can catch viruses too!
  • How to deal with a Mac web browser that has been hijacked by ads!
  • Clearing up old  iTunes backups on your Mac to free up storage
0 Comments

23/11/2016 0 Comments

Features of iOS 10 that you won't find on an iPhone 5 or 5C

iOS 10 features that don't work on iPhone 5 or 5C
At the Free Friday held last Friday (18/11) for iTandCoffee Club members, we covered part 2 of the Exploring the features of iOS 10 topic.  

(Here is the video from that Free Friday session - for iTandCoffee Club members only.)

While going through all the great new features of iOS 10, there were some attendees who found that they did not have all the features that we were exploring.

For anyone with an iPhone 5 or 5C, certain features of iOS 10 are not available.  Here is an article on this topic for anyone who has one of these iPhones.
  • iOS 10 Features That Are Not Available on iPhone 5 and iPhone 5C
​
Here is a useful article from Macworld with lots of information about iOS 10 - installing it, which devices are eligible to run iOS 10, and which of the older devices may struggle a bit with it.
  • Here's how to try the new version of iOS.                                                                ​                                                               

0 Comments

23/11/2016 0 Comments

How can I set a delay on sending mail in Mac's Mail app?

Picture
As someone who is often sorting through my mail early in the morning, late at night and at weekends, I sometimes send emails that I would prefer don't reflect the ridiculous hour that I am working.  

While I want to get them sorted and sent right then and there, I would sometimes rather set a delay so that they send during business hours!

The Mac's Mail app does not currently have a built-in feature that allows for a delay to be set on when an email is sent. 

Another feature not included in the Mac Mail app is the ability to 'defer' an incoming email, so that it pops up in my Inbox - at the top of the list of incoming messages - at a later time.  

The good news is that these features - plus several other great features - can be added to your Mac's mail.

Find out more about how to add these Mail features in this week's Mac handy hint for iTandCoffee Club members.
  • Adding some great extra features to your Mail app on Mac​

If you are not yet a member of our club and would like to access a huge range of great tips like this, find out more about The iTandCoffee Club here.


Related Handy Hints  (for iTandCoffee club members)

  • Saving email addresses received in Mac emails to Contacts
  • How to work out where an email link is really going to take you
  • Setting up an email signature on your Mac
  • How can I read windows mail files attached to my Mac Mail message?
  • How to send large files in emails using a new feature on Mac
  • How do you change the 'reply to' address in Mac Mail?
  • A handy Mac Mail feature - Send Again
  • How do you set an 'out of office' reply for an iCloud mail account?
0 Comments

23/11/2016 2 Comments

What anti-virus software should I use on Windows 10?  Or should I use the built-in protection software?

Do I need to purchase anti-virus software for Windows 10?
Dianne S asks:  "Would you recommend we renew our Trend Micro internet security, or do you believe there is a better one?"  

Dianne had initially used the anti-virus product that came with her Windows 10 computer, but now wonders if that is the best one to use - and pay for - in future.


When it comes to anti-virus protection on your Windows computer, the product you choose really depends on who is using the computer, the sort of things you/they are doing on the computer, whether you have kept your Windows and browser software up to date, and whether you have any nasty browser plug-ins like Java.


Read More
2 Comments

23/11/2016 0 Comments

Links in saved iTandCoffee newsletters (pre Oct-2016) are no longer working

Those of you who saw my 'rant' in a recentiTandCoffee newsletter will know that iTandCoffee has had to move to a different newsletter service for creating and distributing this newsletter (due to a problem that our previous provider, GetResponse, could not solve).  

Unfortunately, as a result of having to terminate my account with that previous provider, any old newsletters that you have 'saved for a rainy day' will no longer have valid links.

This means if you choose the 'Read more' option or try to click/tap on any other links, you will get an error page.

The good news is that the articles that you see in the newsletter can all be found on the iTandCoffee Blog, at www.itandcoffee.com.au/blog. That Blog page has an 'Archive' list of past months, so that you can go straight to the articles that were written for the newsletter whose links don't work.

Alternatively, use the Search field on the iTandCoffee website (see image below) to type in some key words for the topic you are interested in , and view the list of articles and pages that match these keywords.
Picture
0 Comments

16/11/2016 0 Comments

How do you cancel a subscription that was set up through iTunes?

Cancelling an iTunes subscription
A client this week asked how he could stop a Netflix subscription that was not really being used and was no longer needed.

He had logged into his Netflix account, and tried to cancel it from there, but found that it gave him a message saying that the subscription was managed by iTunes, so it had to be cancelled there.

This has been covered previously in this blog.  Here is a link to the relevant iTandCoffee Handy Hint that shows how to turn off such iTunes subscriptions:  How to turn off subscriptions from your iPad and iPhone.

This is a members-only Handy Hint for iTandCoffee Club members.  Find out more about The iTandCoffee Club here.


Related Handy Hints and Articles

Handy Hints (for iTandCoffee Club members only - find out more here)
  • Send an iTunes Gift from your iPad or iPhone
  • How do I stop the kids games from appearing on my iPad and iPhone?

Blog Articles
  • How can I reset or change my Apple ID's password?
0 Comments

16/11/2016 0 Comments

How to save images from emails in iOS 10

Picture
In past versions of iOS 10, it was very easy to save one or more images that were attached to an email.  

You simply pressed the 'Reply/Forward' symbol, and chose the Save Image option.  Here is how it used to look.

I had not noticed until this past week that this Save Image option no longer appears in the 'Reply/Forward' list of options.

So how do you now save photos that you receive in your Mail to your Photos?

Picture
Just touch and hold on the image in the body of then email until you see the 'Share' menu pop up.

In the list of options along the bottom, you will see 'Save Image'.

If there are (say) 3 images you will also see 'Save 3 Images'. 


Tap either of these options to save your photo (or photos) to your Photos library on the iPad or iPhone.

You will find that the saved image/s will be in your Photos app, and will be the last photo/s in your Camera Roll album (or in your All Photos Album, if you have turned on iCloud Photo Library).


Other hints and tips about Photos on the iPad and iPhone

Handy Hints (for iTandCoffee Club members only - find out more here)
  • Quick photos on your iPhone ​
  • Take a photo of your screen
  • Take photos while you video
  • How can I delete photos in bulk from my iPad/iPhone using Mac!
  • Is there a way to quickly delete all photos from my iPhone or iPad?
  • How can I delete photos from iPad & iPhone in bulk from Windows
  • Importing iPad and iPhone photos to a Windows computer
  • Sending an individual photo from the Photos app
  • Sending several photos from the Photos app
  • Making sure your email with photos is not too large
  • Taking better photos with your iPhone and iPad
  • How to see your iPad and iPhone photos presented on a map
  • I edit images in Photos on my iPhone, but they don't import to my computer!
  • Creating an Album in Photos on your iPad and iPhone
Articles:
  • My first iMovie video on my new iPhone 6 Plus!
  • Do you hate having to scan and send documents?
  • Have you discovered 'app extensions'?  Here are some really great extensions for the Photos app.
  • I seem to get two copies of photos on my iPhone when HDR is on
  • How can I print several photos on a single page from my iPad or iPhone
  • iOS 9 offers a new way of deleting photos in bulk from your iPad and iPhone
  • Great slideshows for learning all about taking and managing photos on your iPad and iPhone
  • I wanted to make a photo collage - and found this great little iPhone/iPad app available for free at the moment  
  • Saving a photo you see in Facebook on your iPad or iPhone
  • A great App for snapping photos of photos     
  • How do I save a video that someone has sent me onto my iPhone or iPad?  
  • Editing can turn ordinary photos into something really special
  • Take your own ID photos using this app     ​    ​  ​
0 Comments
<<Previous

    Receive great articles like this 
    fortnightly to your Inbox

    Picture

    Follow us on Facebook

    iTandCoffee

    Picture

    Join the iTandCoffee Club

    ​for free content, tutorials, videos, classes, offers, discounts and more

    Join our growing community of local and online members who love learning about their technology - through FREE club sessions, remote/phone support, online tips, tricks and tutorials, special members-only offers and discounts, and more. Membership starts at only $49/year.
    Find out more about The iTandCoffee Club

    What's on at iTandCoffee ?

    Join us for a short, fun 'topic of the day' classes known as PTT sessions (Personal Training for your Technology fitness!) - these are run on a regular basis. Or join any of our other classes shown below to learn so much about your technology.
    If you have questions, why not join our The iTandCoffee Club to attend fun and informative 'user group' meetings.
    All classes are run as online classes (using Zoom) which means you can attend from anywhere.

    Archives

    January 2021
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    April 2020
    March 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    September 2019
    August 2019
    July 2019
    June 2019
    May 2019
    April 2019
    March 2019
    February 2019
    January 2019
    December 2018
    November 2018
    October 2018
    September 2018
    August 2018
    July 2018
    June 2018
    May 2018
    April 2018
    March 2018
    February 2018
    January 2018
    December 2017
    November 2017
    October 2017
    September 2017
    August 2017
    July 2017
    June 2017
    May 2017
    April 2017
    March 2017
    February 2017
    January 2017
    December 2016
    November 2016
    October 2016
    September 2016
    August 2016
    July 2016
    June 2016
    May 2016
    April 2016
    March 2016
    February 2016
    January 2016
    December 2015
    November 2015
    October 2015
    September 2015
    August 2015
    July 2015
    June 2015
    May 2015
    April 2015
    March 2015
    February 2015
    January 2015
    December 2014
    November 2014
    October 2014
    September 2014
    August 2014
    July 2014
    June 2014
    May 2014
    April 2014
    March 2014
    February 2014
    January 2014
    December 2013
    November 2013
    October 2013
    September 2013
    August 2013
    July 2013
    June 2013
    May 2013
    April 2013
    March 2013
    February 2013
    January 2013
    November 2012
    October 2012
    September 2012
    August 2012
    May 2012

    Categories

    All 1800-number Accessibility Accessories Activity Monitor Adware Airdrop Airplay Airpods Alarms Alerts Android Apple-id Apple-id Apple Music Apple News Apple-pencil Apple-tv Apple Watch Apps App Store App-windows Apss Audio Autolock Automatic-downloadsupdates Backup Backups Battery Be-connected Be-connected Bigpond Big Sur Bitcoin Blockchain Bluetooth Books Boot Camp Business Buying Guide Calendar Camera Catalina Cellular Data Centrelink Channel 9 Charging Christmas Chrome Classes Client Stories Cloud Cloud-storage Club Club News Colours Contacts Continuity Control-center Control Centre Convert Cookies COVID 19 COVID-19 Cybersafety Datad777f385d3 Data Usage Delete Desktop Dictation Dock Do Not Disturb Downloads Dropbox Education El-capitan Email Emergency Emojii Entertainment Ethernet Evernote Excel Facebook Family Files Finance Finder Find-my-iDevice Fingerprint Sensor Fonts Force Reboot Forgetting Curve Fraud Free Friday Gift Ideas Google Google Flights Guides Handoff Handy Hints Hard-drive-crash Health High Sierra Home Button Homepod Home Screen Hotmail Humour ICloud ICloud Backup ICloud Drive ICloud Family ICloud Photo Library Identity Theft IMAP IMessage Imovie Instagram Internet Internet Issues Internet-options Ios Ios-11 Ios-11 Ios-12 IOS 13 IOS 14 Ios Photos Ipad Iphone IPhone 12 Iphone8 Iphone-8 Iphone Basics Iphone-calendar Iphone-settings Iphonex Iphone-x Ipod Itandcoffee Itandcoffee Club Itandcoffee News Itandcoffee Services Itandcoffee-swap-shop Itandwine Itunes Junk Keyboard Keychain Kidsandtechnology Kids And Technology Lifestyle Mac Mac-basics Mackeeper Mac-mail Mac-mail Mac-monday Macos Mac Photos Mac-photos Mac Tutorials Mac-videos Mail Malware Measure Media Medical-id Messages Microphone Microsoft Mobile Data Mobile-data Mobile Porting Mojave Multitasking My-health-record NBN Netflix Notes Notifications Number Porting Office 365 Onedrive Onenote Online-safety Online-safety Optusnet Os-x Outlook Pages Parental Controls Passwords Paypal Pdf Personal-hotspot Phishing Phone Photo Book Photo-books Photos Photos-on-mac Podcasts Popups Powerpoint Preview Printing Privacy Productivity Product Launch Publicity Publicityads57a389ac69 Purchasing-an-idevice Qa Quicktime Raise-to-wake Ransomware Reachability Reboot Recommendations Recovery Relay Reminders Remotewipe Repairs Restore Restrictions Rings Rotation-lock Router Safari Safari-favourites Samsung Santa Scam Scam Email Scams Scan Scannable Scanning School-ipad Scoopit Screen Screen-brightness Screensaver Screenshots Screen Time Scrolling Secondhand-devices Security Sell Seniors Seo Services Sessions Settings Share Shared-calendar Shop Shopping Shortcuts Sierra Signature Silent-auction Sim Siri Skype Slideover Slides Slideshow Slideshows Slow-device Slow-mac Smart-tv Sms Snapfish Socialmedia Social Media Softwareupdate Software Update Software Updates Sounds Spam Spinning-beachball Split Screen Split-view Spotlightsearch Startup Storage Storage Space Subscriptions Sunrise Switch Symbols System Preferences Task Manager Tasks Taskswitcher Task-switcher Technology Technologyarticles Technologydependency Technology-lifestyle Technology-solutions Technologytips Techsupport Telco Telcos Telstra Telstracomplaint Text Text Replacements Theft The-katering-show Thermomix Thesenior Timemachine Time-to-leave Tio Toys Trackpad Transcribe Translate Travel Travel-sim Tripadvisor Troubleshooting Tutorial Tutorials Two Factor Authentication Twofactor-authentication Two-step-verification Typing Typing Shortcuts Undo Unlock Update Updates Upgrade Uppercase Usage User Group Video Video-blog Videos Virus Voice-and-data Voicemail Voice-memos Volume Vpn Wallpaper Warnings Weather Web Browser Website Weebly Whatsapp Widgets Wifi Wi Fi Wi-Fi Wifi084d04ddac Wifi-calling Windows Windows10 Windows 10 Word Wordpress World-clock Yosemite YouTube Zoom

27 Sycamore St, Camberwell, Victoria Australia

​​Call 1300 885 420

​to book an appointment or class, or to enquire about our services and products


Seniors Card Welcome
SENIORS CARD WELCOME HERE:
Seniors Card holders qualify for a 10% discount on all classes booked and paid for online (excludes PTT sessions and classes already discounted during COVID-19 crisis). 
To activate the discount at the time of booking, select Redeem Coupon or Gift Certificate and enter 10OFFSEN before selecting Pay Now.

Services
Classes
Event Calendar
Private Appointments
Gift Vouchers
Phone/Email support
​Business Services
​Help for families
​Be Connected

Helping Hand
Online Content
​Newsletter
User Guides
Video tutorials/classes
Tips and Hints
​Blog
iTandCoffee Club
About the Club
Free Club Sessions
Sign In/View Account
Members Area
Prices/Policies
Prices
Privacy
Cancellations, Refunds, Returns
About iTandCoffee
Home
About

​Contact us
Testimonials
In the press

Picture
​© 2012-2021 iTandCoffee Pty Ltd. All rights reserved  ACN: 606 340 434