Call 1300 885 420 or +61 444 532 161
iTandCoffee | Patient help with your personal and business technology
  • Home
  • About
    • About iTandCoffee
    • In the media
    • Testimonials >
      • Testimonials 2020-21
      • Testimonials 2019
      • Testimonials 2018
    • Privacy Policy
    • Other Policies
    • Prices
  • Classes
    • What's On
  • Appointments
  • Books | Videos | Tips
    • Books
    • Videos
    • Blog
    • Newsletter
    • Tips Library
  • Gift Vouchers
  • iTandCoffee Club
    • Members Area
    • About the Club
    • Membership Options
  • Store
  • Contact
  • Home
  • About
    • About iTandCoffee
    • In the media
    • Testimonials >
      • Testimonials 2020-21
      • Testimonials 2019
      • Testimonials 2018
    • Privacy Policy
    • Other Policies
    • Prices
  • Classes
    • What's On
  • Appointments
  • Books | Videos | Tips
    • Books
    • Videos
    • Blog
    • Newsletter
    • Tips Library
  • Gift Vouchers
  • iTandCoffee Club
    • Members Area
    • About the Club
    • Membership Options
  • Store
  • Contact
Search by typing & pressing enter

YOUR CART

Tips, Tricks and News 
about all sorts of technology in your life!

17/7/2020 0 Comments

What is filling up my Google Storage?

Picture
​Club members Sylvia S had a question about Google at this week's iPad & iPhone user group session.

She had recently received an email to say that her Google account was nearly full and that, if she doesn’t clean it out, she will soon be unable to send/receive emails for her Gmail account.
 
Her question was: “How do I work out what is filling up my Google account and then clear out storage”.
 
While it may just be a lot of mail that is filling up the Google account, it can sometimes be other content that is the culprit – for example, photos.
 
So, where do you go to look at the content of your Google account? 

Read More
0 Comments

25/4/2020 0 Comments

A look into 'the cloud' - what is it, why use it and fixing problems with it

Picture
One of the regular topics of discussion at our iTandCoffee User Group is 'the cloud' - and the various Cloud services that are available. What are they, why would you use them, and resolving issues with them.

During the special User Group held during filming of the Channel 9 News story, we looked at these topics.

​The video of this discussion and demonstration has been uploaded to the iTandCoffee Club members area, and is available for any members to view - just use the button below.

Read More
0 Comments

22/3/2020 0 Comments

Turning off automatic uploading of mobile device photos to Google Photos

Picture
When you download the Google Photos app to your mobile device, you may inadvertently turn on a feature that causes your device's photos to automatically sync to your Google cloud. 

If you already use iCloud Photos on iOS, or some other sync service like Dropbox or OneDrive, there may be no real need to do this (unless you intend to use Google Photos to share with family and friends, etc.).

If you no longer wish to backup your device's photos to the Google cloud, you need to adjust a setting in the Google Photos app - and turn off the Backup & sync setting that is causing this upload to Google. ​

Read More
0 Comments

6/3/2020 0 Comments

How do I delete all of the photos or files that I have accidentally uploaded to Google

Picture
If you have installed the Google Photos app on your mobile device, or the Google Backup & Sync service on your computer, you may find that you have inadvertently been uploading and storing your photos and/or files in your Google Cloud.

This is what happened to two clients this week, who were both getting messages that their Google account was full. 

Read More
0 Comments

12/4/2019 0 Comments

If you received an email about changes to Dropbox ...

Picture
I have been asked recently about an email doing the rounds, relating to changes to Dropbox - specifically, whether the email is legitimate and whether the recipient should do anything about it.

The email received contains something like the information shown in the image above.

The change that has been made by Dropbox in March is to limit the number of devices that can use a free Dropbox account to three. Their aim is to get you to upgrade to a paid Dropbox plan to unlock features like unlimited devices and more (which will cost users AU$152.90 per year for 1TB of Dropbox cloud storage).

Read More
0 Comments

5/5/2016 1 Comment

Kids who lose their school or uni work due to computer glitch - and the parents who suffer the consequences!

Picture
I have lost track of the number of times that I have been contacted by parents who are dealing with distraught secondary or tertiary aged students in their household - kids who have had a 'major technical glitch' and have lost key files from their computer.  

In some cases, it has been a hard drive crash that has caused the loss of ALL of the content of their computer. 

​If you are a parent of a child who uses an iPad, other tablet, or computer for their school or uni work, it might be time to check in with them to see if they have a backup strategy in place for their important and precious files.

If they have a computer, do they back up regularly to an external hard drive?  Or do they use a cloud storage solution like Dropbox, Google Drive, OneDrive, or iCloud Drive?  

Do they use iCloud and have iCloud Backup enabled on their iPad and iPhone.?

It is so easy to put in place a backup strategy and keep important information safe.  If they or you don't know how to do this, iTandCoffee can help.

We are seeking expressions of interest for a new session on the topic 'How to keep your valuable data safe - options for backing up and cloud storage'.

If you are interested in attending such a session - or sending along your student child - please email [email protected] to let us know.  

We will then be in touch if there is enough interest to run this class.  (Note. Private appointments can be arranged at any time, either at iTandCoffee or in your own home.)

Just in case you are interested in some further reading matter, here are some previous articles published by iTandCoffee on this very topic.
  • What is it with kids and their resistance to backing up their data?! 
  • A timely warning for students (and the rest of us!)
  • A very scary incident - is all your data backed up?
  • A handy website for questions about Mac's Time Machine
  • iCloud now allows you to recover lost data and documents

1 Comment

28/3/2015 0 Comments

Dropbox saves the day - again!

Picture
What do you do when that document that you have been working on for days - perhaps weeks -suddenly loses all its content.  Something you did resulted in the loss of every single word that you had written, and left you with an empty file.  Or perhaps you deleted the wrong file.

We all know that feeling.  The sick feeling in the pit of your stomach as you contemplate having to start all over again.

This very situation arose for an iTandCoffee client just this week.  On opening the file containing her 'work in progress' autobiography, she found an empty file - everything, apparently, gone!

Fortunately for this client, we had only the week earlier moved all of her important files to her Dropbox.  (She had previously set up Dropbox on her computer, but had never actually used it.)

Why was this significant?

One the most fantastic things about Dropbox (apart from the fact that it shares your folders and files with all your devices) is that it keeps previously saved versions of your files - even those you have deleted.

This meant that we could retrieve the last version of the file that she saved before she 'wiped' her content.   While she did lose her unsaved edits, this was so much better than having to go back to an older separate file that she had saved one month earlier!

The ability to easily retrieve lost files - or access your files if something happens to the device that you normally use - is something that I would never be without.  Other services offer similar cloud storage and version management, but Dropbox is my favourite at the moment.

So, tell your student children about this - they need to be sure that they have a 'backup plan' for the school work and Dropbox is an easy option to set up and use.  And think about setting up Dropbox for yourself (if you haven't already). 

If you are interested in coming along to an information session about Dropbox in June 2015, click here to check out the available dates and to book.

0 Comments

22/5/2014 0 Comments

A very scary incident - is all your data backed up?

It has been an eventful week for iTea&Coffee clients.

Yesterday's call from client Gillian really sent shivers down my spine!  

She had been up and about in the wee hours of the morning, when she smelled smoke.  At first she thought it was from outside, but she very quickly realised it was coming from somewhere inside - from her Study, in fact.
Picture
After trying initially to work out the source, she determined pretty quickly that she needed to call the fire brigade, who were there within 4 minutes!  It turned out that the source of the smoke was a fire that had started in her computer tower, down under her desk!

While she was so incredibly lucky to have been awake and have detected the smoke so early, her poor computer was not so lucky!  And while she had a back up of her important files, what she did not have on that backup was her list of contacts - all the email addresses for family, friends, work colleagues etc.

So her lesson learned, she called iTea&Coffee to find out the best way of ensuring now that her contacts (especially) are 'cloud-based' so that she can access them even if something were to happen to her computer.

She was very keen for me to get the message out to other iTea&Coffee clients and subscribers about the lesson she has learned - don't think this sort of thing can't happen to you!  

If you need help with better understanding or putting in place any cloud storage solutions for your contacts and other important data, just contact iTea&Coffee on 1300 885 420 - or email [email protected].
0 Comments

13/4/2014 0 Comments

When your photos are clogging up your iPhone or iPad ...

Well, the theme for iTea&Coffee clients this week seemed to be iCloud backups and how to 'fit' your i-Device's backup into the 5GB that you get from Apple for free.

In nearly every case, it is the Camera Roll on the device that is the problem - often thousands of photos taking up multiple gigabytes of the device's storage.

In many cases, these photos are already being automatically backed up to a computer by iCloud, or are being manually transferred regularly to a computer.  But most of us are reluctant to remove our photos from our i-Devices and want to keep that camera roll backed up - just in case!
Picture
Well, there are some great alternatives to iCloud backups for your photos - and they are definitely cheaper than Apple's additional iCloud storage options.  Here are some of the alternatives and their comparative pricing ...
  • iCloud (Apple): Free 5GB;   Paid starts at $21/year for an extra 10GB; $42/year for an extra 50GB
  • Dropbox:  Free: 2GB (but you can 'earn' up to 16GB free);   Paid starts at US$9.99/month for 100GB
  • OneDrive (Microsoft):   Free 7GB;  Paid starts at US$25/year for 57GB; US$50/yr for 100GB
  • Google+ (Google):  Free: 15GB;   Paid starts at only US$1.99/month for 100GB
  • Cloud Drive (Amazon):   Free 5GB;   Paid starts at US$10/year for 20GB, US$50/year for 100GB

So if your iCloud backup is bursting at the seams, why not set your photos to back up to one of these 'clouds', and turn off your iCloud backup of your Camera Roll.

iTea&Coffee can help with all this if it all sounds too complicated or if you're just not sure how to get it all workings - call 1300 885 420 or email [email protected].

Check out this recent article from The Age, which looks at the pros and cons of some of these services for backing up your photos.
iPad photo back-ups - which service is best?
0 Comments

2/4/2014 0 Comments

Are you using Dropbox yet?

Are you 'in the cloud yet?' I had a client last week who had deleted a whole folder of assignment work, just before the assignment was due.  We all know that feeling - it just makes your knees go weak!

Luckily she was using Dropbox, so it was so easy to get back the work she had deleted. 

If you or any of your children are studying, or if you are in business, Dropbox is a fantastic tool for keeping your hard work safe and accessible on all your devices! 

iTea&Coffee is here to help you get set up and sync'd - so that your files are available on ANY device.  We'll be running a session soon on this, so stay tuned ...

Here is a link to Dropbox - it's easy to download and install it on your computer (both Mac and Windows) and mobile devices.  Once you have it installed it on your computer, you can then install Dropbox App on your iPad and iPhone - it's available from the App Store.

And why not check out this article about 'backing up to the cloud' - published in The Age recently.
0 Comments

    Receive great articles like this 
    fortnightly to your Inbox

    Picture

    Follow us on Facebook

    iTandCoffee

    Picture

    Join the iTandCoffee Club

    ​for free content, tutorials, videos, classes, offers, discounts and more

    Join our growing community of local and online members who love learning about their technology - through FREE club sessions, remote/phone support, online tips, tricks and tutorials, special members-only offers and discounts, and more. Membership starts at only $49/year.
    Find out more about The iTandCoffee Club

    What's on at iTandCoffee ?

    Below is our list of videos, classes and other events that are coming up soon.
    ​Videos shown are offered for eligible members of the iTandCoffee Club.
    If you have questions, why not join fun and informative 'user group' meetings, held once a month.
    All iTandCoffee classes are run as online classes (using Zoom), which means you can attend from anywhere.

    Archives

    May 2025
    April 2025
    March 2025
    February 2025
    December 2024
    November 2024
    October 2024
    September 2024
    August 2024
    July 2024
    June 2024
    May 2024
    April 2024
    March 2024
    February 2024
    January 2024
    December 2023
    November 2023
    October 2023
    September 2023
    August 2023
    July 2023
    June 2023
    May 2023
    April 2023
    March 2023
    February 2023
    January 2023
    December 2022
    November 2022
    October 2022
    September 2022
    August 2022
    July 2022
    June 2022
    May 2022
    April 2022
    March 2022
    February 2022
    January 2022
    December 2021
    November 2021
    October 2021
    September 2021
    August 2021
    July 2021
    June 2021
    May 2021
    April 2021
    March 2021
    February 2021
    January 2021
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    April 2020
    March 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    September 2019
    August 2019
    July 2019
    June 2019
    May 2019
    April 2019
    March 2019
    February 2019
    January 2019
    December 2018
    November 2018
    October 2018
    September 2018
    August 2018
    July 2018
    June 2018
    May 2018
    April 2018
    March 2018
    February 2018
    January 2018
    December 2017
    November 2017
    October 2017
    September 2017
    August 2017
    July 2017
    June 2017
    May 2017
    April 2017
    March 2017
    February 2017
    January 2017
    December 2016
    November 2016
    October 2016
    September 2016
    August 2016
    July 2016
    June 2016
    May 2016
    April 2016
    March 2016
    February 2016
    January 2016
    December 2015
    November 2015
    October 2015
    September 2015
    August 2015
    July 2015
    June 2015
    May 2015
    April 2015
    March 2015
    February 2015
    January 2015
    December 2014
    November 2014
    October 2014
    September 2014
    August 2014
    July 2014
    June 2014
    May 2014
    April 2014
    March 2014
    February 2014
    January 2014
    December 2013
    November 2013
    October 2013
    September 2013
    August 2013
    July 2013
    June 2013
    May 2013
    April 2013
    March 2013
    February 2013
    January 2013
    November 2012
    October 2012
    September 2012
    August 2012
    May 2012

    Categories

    All 1800-number Accessibility Accessories Activity Monitor Adware AI Airdrop Airplay Airpods Alarms Alerts Android Apple Id Apple-id Appleid.apple.com Apple Music Apple News Apple Pencil Apple Tv Apple Watch Apps App Store App Windows Apss Audio Autolock Automatic-downloadsupdates Automator Backup Backups Battery Be-connected Be-connected Bigpond Big Sur Bitcoin Blockchain Bluetooth Books Boot Camp Budgetting Business Buying Guide Calendar Camera Canva Captcha Catalina Cellular Data Centrelink Channel 9 Charging ChatGPT Christmas Chrome Classes Client Stories Clipboard Cloud Cloud-storage Cloud-storage Club Club News Colours Com Compass Contacts Continuity Control-center Control Centre Convert Cookies Copilot COVID COVID 19 COVID-19 Cybersafety Datad777f385d3 Data Usage Delete Desktop Dictation Dock Do Not Disturb Downloads Dropbox DVD Education El-capitan Email Emergency Emojii Entertainment ESIM Ethernet Evernote Excel Facebook Family Family History Files Finance Finder Find My Find My Car Find-my-iDevice Fingerprint Sensor Fonts Force Reboot Forgetting Curve Fraud Free Friday Gift Ideas Gmail Google Google Drive Google Flights Google Photos Google Sheets Government Services Guides Handbrake Handoff Handy Hints Hard-drive-crash HDD Health High Sierra Home Button Homepod Home Screen Hotmail Housekeeping Humour ICloud ICloud Backup ICloud Drive ICloud Family ICloud Photo Library Identity Identity Theft Images Image-to-text IMAP IMessage Imovie Instagram Internet Internet Issues Internet-options Internet-options Ios Ios-11 Ios-11 Ios-12 IOS 13 IOS 14 IOS 15 IOS 16 IOS 17 IOS 18 Ios Photos IPad Ipad-tips Iphone Iphone-12 IPhone 13 IPhone 16 Iphone-8 Iphone8 Iphone Basics Iphone-calendar IPhone Mirroring Iphone Settings Iphone-x Iphonex Ipod Itandcoffee Itandcoffee Club Itandcoffee News Itandcoffee Services Itandcoffee-swap-shop Itandwine Itunes Junk Keyboard Keychain Kids And Technology Kidsandtechnology Lifestyle Lock Screen Mac Mac-basics Mackeeper Mac Mail Mac-mail Mac-monday Macos MacOS Sequoia Mac Photos Mac-photos Mac Tutorials Mac-videos Magnifier Magsafe Mail Malware Maps Measure Media Medical-id Messages Messenger Microphone Microsoft Microsoft 365 Mobile Banking Mobile Data Mobile-data Mobile Porting Mojave Monterey Motion Mouse Movies Multitasking Music MyGov My-health-record NBN Netflix Notes Notifications Number Porting Office 365 Onedrive Onenote Online Safety Online-safety Optusnet Os-x Outlook Pages Parental Controls Passwords Paypal PDF Personal Hotspot Phishing Phone Photo Book Photo-books Photos Photos On Mac PLAYLIST Podcasts Popups Powerpoint Preview Printing Privacy Productivity Product Launch Publicity Publicityads57a389ac69 Publisher Purchasing-an-idevice Qa QR Code Quicktime Raise-to-wake Ransomware Reachability Reboot Recommendations Recovery Relay Reminders Remotewipe Repairs Restore Restrictions Rings Rotation-lock Router Safari Safari-favourites Samsung Santa Scam Scam Email Scams Scan Scannable Scanning School-ipad Scoopit Screen Screen-brightness Screensaver Screenshots Screen Time Scrolling Secondhand-devices Security Sell Seniors Seo Services Sessions Settings Share Shared-calendar Shop Shopping Shortcuts Sierra Signature Silent-auction Sim Siri Skype Slideover Slides Slideshow Slideshows Slow-device Slow-mac Smart-tv Sms Snapfish Social Media Socialmedia Software Update Softwareupdate Software Updates Sonoma Sounds Spam Spinning-beachball Split Screen Split View Spotlightsearch Startup Storage Storage Space Streaming Subscriptions Sunrise Switch Symbols Sync System Preferences Task Manager Tasks Task-switcher Taskswitcher Teams Technology Technologyarticles Technologydependency Technology-lifestyle Technology-solutions Technologytips Techsupport Telco Telcos Telstra Telstracomplaint Text Text Replacements Theft The-katering-show Thermomix Thesenior Timemachine Time-to-leave Tio Toys Trackpad Training Videos Transcribe Translate Travel Travel Sim Tripadvisor Troubleshooting Tutorial Tutorials TV Two Factor Authentication Twofactor-authentication Two-step-verification Typing Typing Shortcuts Undo Universal Control Unlock Update Updates Upgrade Uppercase Usage User Group Utilities Ventura Video Video-blog Videos Virus Voice-and-data Voicemail Voice-memos Volume Vpn Wallet Wallpaper Warnings Weather Web Browser Website Weebly Whatsapp Widgets Wi-Fi Wi-fi Wifi Wifi084d04ddac Wifi-calling Windows Windows 10 Windows10 Windows 11 Word Wordpress Worldclock Yosemite Youtube Zoom

    RSS Feed

27 Sycamore St, Camberwell, Victoria Australia
(also located in 
Daylesford)

​​Call  +61 444 532 161  or  1300 885 420

​to book an appointment or class, or to enquire about our services and products


Seniors Card Welcome
SENIORS CARD WELCOME HERE:
Seniors Card holders qualify for a 10%* discount on eligible classes booked and paid for online. 
To activate the discount at the time of booking, select Redeem Coupon or Gift Certificate and enter 10OFFSEN before selecting Pay Now
Seniors can also save $5** on the first full hour of appointments booked online. Enter Coupon Code of 
BASEN5 when booking to receive this discount.
* Some heavily discounted classes are excluded from the 10% class discount offer.
** Where more than one type of discount is available, only one type of discount can be used.

Services
Classes
Event Calendar
Private Appointments
Gift Vouchers
Remote support
​Business Services
​Help for families

Online Content
​Newsletter
User Guides
Video tutorials/classes
Tips and Hints
​Blog
iTandCoffee Club
About the Club
Free Club Sessions
Sign In/View Account
Members Area
Prices/Policies
Prices
Privacy
Cancellations, Refunds, Returns
About iTandCoffee
Home
About

​Contact us
Testimonials
In the press

Picture
​© 2012-2025 iTandCoffee Pty Ltd. All rights reserved  ACN: 606 340 434