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YOUR CART

Tips, Tricks and News 
about all sorts of technology in your life!

31/7/2022 0 Comments

My iPhone won't charge on the wireless (MagSafe) charger!

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My sister was visiting today and complained about a problem with her iPhone 12, where the iPhone would not charge on the MagSafe wireless charger. When she picked up her iPhone at the start of the day, it was flat. Very frustrating.

Co-incidentally, I had EXACTLY the same problem with my own iPhone 12 last week. I would put it on the charger, it would initially register that it was charging. But when I looked at it again a minute later, it was no longer charging.

​Here's how we both resolved this problem.

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12/2/2022 0 Comments

This week's Q&A - Microsoft Business data location, Gmail calendar in Outlook, App to help with battery issue

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Each week, iTandCoffee gets lots of questions from clients - either via email, or during appointments/classes. Here are just 3 that we answered over the past fortnight - questions and answers that might be relevant to other readers of our Newsletter.  If you need help with things like this, don't hesitate to make a time to talk to iTandCoffee (or call 1300 885 420).

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27/9/2020 0 Comments

Should I upgrade to iOS 14 yet (or iPadOS 14)?

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Update 14/10/20: 

iOS 14.0.1 seems to quite stable and should be relatively safe for 
those of you waiting to upgrade. Apple is shipping iOS 14.0.1 with its new iPhone 12s that can be pre-ordered on Friday this week, so that's a good sign for the stability of the release. 

Here's a video 
from Apple on how to upgrade. Of course, always make sure you have a backup before you upgrade. 
Here is Apple's video that takes you through how to back up your mobile device to iCloud.

Previously published 27/9/20:

You probably already know that the latest upgrade to the iPhone and iPad (and Apple Watch) operating systems is now available - iOS 14 for iPhone and iPadOS for 14 iPad.

I always recommend that, given that new upgrades often contain 'glitches', it is worth waiting for at least a little while before you install the new operating system. For this year's upgrade, there was also the issue that Apple released it very quickly after it was announced, meaning that many developers of Apps were not quite ready to release their App update to support this new operating system. There was an increased risk that some apps might not initially work.

Fixes have been released already by Apple

Only 8 days after the Sept 17th release of iOS 14/iPadOS 14, Apple then released (on 25/9) to fix some early issues. iOS / iPadOS 14.0.1 is now available for download and installation.

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27/7/2019 0 Comments

Determining what apps are draining your battery - and stopping 'background' battery use

Finding out what apps are draining your battery
Lately, the battery on my almost-2-year-old iPhone X has not been lasting the whole day. This is not really surprising, given the amount of daily usage this iPhone has had during this period.

This prompted me this week to take a look at just what is using the lion's share of my battery on a day-to-day basis, and to check my 'Battery Health' reading.

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25/1/2018 0 Comments

If you iPhone is slow lately, download this app to see if you have been 'throttled' by Apple

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There has been such a lot of publicity lately about Apple deliberately slowing older devices after a recent iOS 11 update, so that many iPhone 6's, 6S's and 7's are noticeably - and often frustratingly - slower. It has been dubbed 'battery-gate' - and daughter number 2 in this household is one such frustrated iPhone 6 user. ​

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29/11/2016 0 Comments

Here's what to do if your iPhone 6S is unexpectedly shutting down

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Macworld's recent edition included news of a battery replacement offer from Apple for anyone who has an iPhone 6S that is unexpectedly shutting down.

If you are suffering this problem, it would be worth visiting your local Apple Store and seeing if you qualify for this replacement.  

​I suspect you will have to make a Genius Bar appointment, but the article doesn't specifically say this.

Here is the article if you need further information: Apple offers new battery for iPhone 6s phones that suddenly shut down - Macworld Australia                                                                

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8/10/2016 4 Comments

Battery problems after upgrade to iOS 10 - and how I fixed this

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In the first week after downloading and installing iOS 10, I had a really frustrating experience, where my battery went from 18% to zero in a matter of seconds.

We were away for the weekend, and I had been taking lots of photos.  My battery had been going down faster than usual, so that by about 4pm I got my first 'low battery' warning for the day.  

We were nearly finished our sight-seeing, so I wasn't too worried about this, thinking I would still get in a few more photos.  (Here are some from that day!)

I was taking a photo of a beautiful garden scene when my iPhone 6S Plus just died - one second I had 18%, then next I had nothing. 

I tried turning it back on.  When it came 'alive' again, it showed 30-something percent, then promptly died again, and wouldn't come back on until I charged it.  Very strange.

The next day, we set out for another day of sight-seeing and I found that, once again, my battery was draining very quickly.

It was then that I realised that one of the new features of iOS 10 may have been the problem.

The 'Raise to wake' feature is enabled by default when you upgrade.  This feature means that your screen comes on without any need to press a button - just by raising the phone.

This is normally a great feature.  The problem was that I was walking around with my phone in my hand, and was therefore 'waking it up' at times that I didn't mean to.  This was causing the screen to come on over and over when I wasn't using it.  

Given that they device's display is one of the biggest users of the battery, I figured that the constant turning on of the display might be to blame - so I turned off the 'Raise to wake' in Settings -> Display and Brightness -> Raise to Wake.

This made a HUGE difference, and my battery survived the second day without a problem.

So, if you too are finding your battery is draining faster than usual after upgrading to iOS 10, try turning off this setting. 

Feel free to leave a comment if you too have found battery problems after upgrade to iOS 10.  I would love to hear if turning off this feature help your battery life too.


Related articles

  • That regular article about how to improve your iPhone battery life!
  • A change I made on my iPhone that has made a massive difference to my battery life             
  • Apps that drain the life out of your iPhone and iPad battery ...             
  • Yet another tip for how to improve your battery life      
  • View your battery usage by App    ​
4 Comments

5/5/2016 0 Comments

Do I need to regularly close apps on my iPad and iPhone (by swiping up in 'Task Switcher)?

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Have you been told by a helpful family member or friend that it is ESSENTIAL that you regularly 'close' your apps on your iPad or iPhone, to avoid draining your battery or over-using your internet data?

Every week, I see clients who, while they may know only a limited amount about their iPad or iPhone, will show me this key 'trick' that their kids or grandkids have shown them.

Well, here's one you can tell those kids and grandkids!  

​It is NOT necessary to do this.

While it is definitely necessary to keep the number of 'open' apps under control on a computer, iPads and iPhones (and other mobile devices) are quite different in how they manage your Apps.

When an app is not in use, it goes into a 'suspended' state, and is not consuming data or battery.

Instead, the kids and grandkids should be telling you to check that other more important settings, to ensure that you don't unexpected consume battery and data.

Find out what setting to adjust to conserve data and battery in these past iTandCoffee articles.  You will see, this topic features regularly in this blog!
  • The myth about closing your iPad and iPhone apps regularly ..
  • That regular article about how to improve your iPhone battery life!
  • A change I made on my iPhone that has made a massive difference to my battery life             
  • Apps that drain the life out of your iPhone and iPad battery ...             
  • Yet another tip for how to improve your battery life      
  • View your battery usage by App    


0 Comments

30/10/2015 1 Comment

A change I made on my iPhone that has made a massive difference to my battery life

A change that I made recently has made such a big difference to my iPhone's battery life.  The last two nights, my battery was still at over 50% at 8pm, despite normal usage during the day.

Before that, my iPhone which down to about 20% or less by about 7pm each night - which was a pain if I was about to go out for the evening, and needed to rely on my phone having adequate battery.

The 'Low Battery' mode is great and really does make your iPhone's battery last a significant amount of time while in this mode, but I was curious to see if the below articles had any measure of truth.

Over the past week, I saw the articles that alleged that the Facebook app has been a major culprit in drainage my battery due to a bug in the app.  

So, I deleted the App and reverted to using the Facebook website from Safari instead.  

I saved the Facebook web page as a icon on my Home Screen - which made it look like I still have the App on my iPhone, making it very easy to access.

(If you don't know to save a web page as an 'app icon' on your Home Screen, check out this week's iPad and iPhone handy hint, Turning your favourite web page into an 'app' on your Home Screen.)

So, if you too are suffering battery issues and are looking for a quick fix that will (hopefully) make a big difference, try removing the Facebook app and see what happens.

I will let you know if a see a future news item advising that Facebook has fully resolved this issue.

Facebook apologises for iPhone battery drain issues, releases partial fix | theage.com.au
Facebook app is draining iPhone batteries, say users | theage.com.au
Settings-Battery option

​Updates Sat 31st Oct 2015


Check your Screen Brightness


I have realised since writing the original article above that  I made another change around the same time as deleting the Facebook app.  

I also turned down my screen brightness, which had been at full brightness.  

Check out your own screen brightness in your Control Center (swipe up from below bottom of the screen and adjust the brightness slider (sun symbol).  This might also help to dramatically reduce your battery usage. 

If, after making these changes, you are still trying to work out what's draining your battery, go to Settings -> Battery (a new Settings option in iOS 9) and find out which apps and features are the main culprits.

When my screen brightness was at full tilt, my Home and Lock Screen usage was up around 40%.

Is the News app using battery in "Background"

When I check Settings -> Battery this morning, I was puzzled to see that the new 'News' app was using my battery, showing this usage was 'Background Activity'.  

​This was despite the fact that I had turned off the 'Background App Refresh' feature, to stop any apps working in the background and wasting my data and battery.  (Have you turned off this feature?  

Go to Settings -> General -> Background App Refresh, and turn this off to see if this makes any difference to your battery life.

It seems that when the new News app was added in iOS 9.1, it was installed with the 'Background App Refresh' turned on by default.  How annoying!

So I had to temporarily turn Background App Refresh back on (in Settings -> General -> Background App Refresh), make sure it was specifically turned off for the News app, then turn the main 'switch' back to off - so that NO apps are refreshing in background again, as I had previously specified!

1 Comment

28/8/2015 0 Comments

That regular article about how to improve your iPhone battery life!

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For those of you who are sick of seeing articles about how to improve the battery life of your iPhone, just ignore this article.

But for those of you concerned about your battery life and keen to find ways of extending it and reducing wastage, here's hoping this article might help.

34 tips to help boost iPhone battery life in iOS 8 (& soon iOS 9)
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