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27/6/2018 0 Comments
Most Optusnet email users have the frustration of having to manage their mail on multiple device. When they read, delete or send an email on one device, this does not reflect on their other device/s.
This type of email account is called POP.
With POP mail, a copy of your mail is downloaded to each of your devices, so that you are then working with only the copy of the email. Deleting the message only deletes it on the one device. Sent mail can only be seen on the device from which it was sent. Mail that you have read on one device is marked as 'unread' on others.
These days, most people prefer mail accounts to be of the type IMAP.
IMAP mail accounts synchronise between all devices, so that you don't have to 'double-handle' your mail, and so that you can see your sent mail on all your devices. The Webmail version of the mail account (which you can access via your web browser) shows the same set of mail as your device/s.
Some mail services support both POP and IMAP. It is how your mail account is installed on your device that determines whether it will be a POP or IMAP style account - and therefore whether your mail will sync across devices.
Can Optus email be set up as IMAP
Optusnet does provide the ability to set up your device to access your mail account using the IMAP type of connection - although it is tricky to find the instructions, including the IMAP settings, on their website.
iTandCoffee has recently helped a client to get her Optusnet mail set up as IMAP on the iPad, iPhone and Mac.
We found that it was a difficult to set this up on her computer. The Mail app on Mac High Sierra defaulted the account to POP when we added it. We did find a way around this though, and were finally able to set the account up as IMAP.
Are you interested in finding out how we got Optusnet mail to work as IMAP on all her devices?
We cover the Optusnet IMAP settings, setting up any mobile device with Optusnet IMAP, and the trick we used on the Mac - all in a comprehensive newsletter article for our subscribers.
Subscribers to our fortnightly handy hints newsletter can request this article by filling in their details below. If you are not yet a subscriber (or not sure) and would like to read this article, just provide your details below to subscribe. We will then provide you the article on this topic.
Or, book an appointment with iTandCoffee if you need help with setting up your email on your devices.
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