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27/5/2018 35 Comments

How to extend the number of rings before your phone goes to voicemail

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Image by Jan Vašek from Pixabay 
Do you find that your phone just doesn't ring for long enough?

This is an issue we get asked about very regularly, so I am re-publishing this article for our newer subscribers. (Not a subscriber? Subscribe here to get our great fortnightly newsletter.)

Solve this problem by extending the number of seconds that the phone rings, using a series of numbers and symbols on the phone's keypad.

Here are the instructions for each of the main Telcos:
  • Telstra: **61*101** (number of seconds: 15, 20, 25 or 30) #.  Then press the call/send button.
  • Optus: **61*321** (number of seconds: 15, 20, 25 or 30) #.  Then press the call/send button.
  • Vodafone:  **61*121*11* (number of seconds: 15,20,25 or 30)#.  Then press the call/send button.
  • Belong: See reader instructions below

Examples:  
   To extend Telstra rings to 30 seconds, enter         **61*101**30#  then the call/send button
   To extend Optus rings to 30 seconds,enter           **61*321**30#  then the call/send button
   To extend Vodafone rings to 30 seconds,enter       **61*121*11*30#  then the call/send button
​

If you have different mobile phone service provider to those listed, just try entering a Google search phrase like "extend the ring time for your mobile vodafone” (replacing 'vodafone' with the name of your mobile service provider) and find an answer to this question in the listed Google results.

Updated 10/8/2020: Thanks for all the comments in response to this article. Below are suggestions from readers, for those who have Vodafone and Belong services.

Vodafone

​Thanks to reader Peter for the below information about Vodafone:
The Vodafone option to extend (code **61*121*11*15# ) is also available thru the MyVodafone App under;
Account Settings
Calls & Service
Call Forwarding (Acivate)
Forward to Voicemail
Activate after 5, 10, 15, 20, 25, 30 seconds.. (choose your preferred option)
SAVE SETTINGS

Belong

And thanks to reader Joe for the below information on setting this up for Belong:
"If anyone is still interested in the settings for Belong, it's the same method but you need to use the number that is in your settings for call forwarding, NOT the one listed under Voicemail. That number is 0418707111. So the code becomes: **61*0418707111** (number of seconds: 15, 20, 25 or 30) #. Then press the call/send button. You do need the zero surprisingly."
35 Comments
Kerri
14/11/2017 03:09:38 pm

Yay, this worked, thank you

Reply
TERRY
11/2/2018 05:01:41 pm

Didn't work for Vodafone unfortunately

Reply
Lynette link
16/5/2018 09:48:33 am

For Vodafone, try **61*121**11* (number of seconds: 15,20,25 or 30)#.

Let me know if this works.

Reply
Ursa
17/7/2018 01:18:08 am

The right option for Vodafone is **61*121*11 (number of seconds: 15, 20, 25 or 30)#

Joanne
19/1/2019 03:52:13 pm

I just tried for vodafone it didn't work

Garry
4/6/2019 10:30:54 am

Vodafone not working for me either. Any suggestions?

Patti link
4/3/2019 11:53:32 pm

Didn’t work for optus

Reply
Maria
13/5/2018 11:06:22 pm

Worked a treat with Optus....thank you.

Reply
Lynette link
16/5/2018 09:42:32 am

Glad the article helped for your Optus phone.

Reply
Philip link
21/5/2018 02:23:28 am

Hi I was trying to figure this out cheers :)

Reply
Claye
8/4/2019 09:52:34 pm

For Vodafone **61*121*11*15# worked for me (set to 15 seconds)

Reply
Kevin
18/4/2019 07:46:51 am

Anyone have the codes for Belong (Not Telstra)?

Reply
Lynette link
18/4/2019 11:44:39 am

Sorry Kevin - tried to work out that one for myself (as I have a second iPhone with Belong), but not sure it is possible. There is no Voicemail for Belong, and my understanding is the 'number of rings' delay relates to how long before it switches to Voicemail.

Will post here if I find a solution!

Lynette

Reply
Lin
9/5/2019 08:45:02 pm

Belong is part of the Telstra network so you can use the Relates codes.

Dee
28/5/2019 11:20:41 pm

I tried 60 &45 but they didn't work I did the 30 n it worked thanks

Reply
Henry Smit
10/10/2019 05:14:27 pm

Perfect answer, perfect result. Thankyou

Reply
Kerry
27/11/2019 03:14:53 pm

Relating to belong, the telstra codes work ans extend how long your phone rings but you no longer get voice to txt message for the caller. When the end of the call is reached it says "you do not have permission to use this service"
I've had a few complaints of clients because they can't leave me a message. How do I revert back so they can at least leave their voice mail as txt.

Reply
Lynette Coulston link
28/11/2019 08:30:07 am

I suspect you have to turn off call forwarding. Check this article.

https://crowdsupport.telstra.com.au/t5/Mobiles-Tablets/How-to-turn-off-Call-Forwarding-on-your-mobile/ta-p/251301

If that doesn't work, I would call Belong to find out what to do.

Lynette

Reply
Sue
3/3/2020 03:13:25 pm

Hi Kerry, did you fix this? I want to extend ring time with Belong but not at the risk os losing voice to text!

Reply
Roy
22/3/2020 08:22:42 pm

Thanks. It seems to work on my phone for Optus.

Reply
Peter
7/4/2020 11:03:17 am

The Vodafone option to extend (code **61*121*11*15# ) is also available thru the MyVodafone App under;
Account Settings
Calls & Service
Call Forwarding (Acivate)
Forward to Voicemail
Activate after 5, 10, 15, 20, 25, 30 seconds.. (choose your preferred option)
SAVE SETTINGS

Reply
Mal
1/5/2020 01:14:50 pm

awesome fixed 2 phones ( Telstra and Vodaphone) Thank you.

Reply
Joe
7/8/2020 11:52:05 am

If anyone is still interested in the settings for Belong, it's the same method but you need to use the number that is in your settings for call forwarding, NOT the one listed under Voicemail. That number is 0418707111. So the code becomes: **61*0418707111** (number of seconds: 15, 20, 25 or 30) #. Then press the call/send button. You do need the zero surprisingly.

Reply
Lynette link
10/8/2020 07:28:52 am

Thanks Joe. I will add this to the article, in case it helps others. Lynette

Reply
mobile repair shop link
1/10/2020 12:12:42 pm

Nice information thanx for sharing

Reply
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