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13/2/2017 0 Comments
If you are finding that Outlook is being too ‘harsh’ in its Junk Mail filtering for your Outlook, Live or Hotmail email account, it is possible to ‘tell’ Outlook which senders should be considered ‘safe’ and to make some adjustments to the handling of ‘junk’ email.
(In this article, we are talking about Outlook as a type of email account. We are NOT referring to your Outlook mail app on your computer. The Outlook app is something entirely different to your email account - it simply provides a way of managing all your email accounts, whether they be Outlook accounts, Gmail accounts, or any other 'brand' of email account.)
Adjusting your Junk mail management can be done by logging into your Hotmail/Live/Outlook email account via your web browser, at outlook.live.com and changing some settings.
One way to prevent mail from going to Junk is to add the sender to your list of Outlook Contacts.
But there are some senders that you don’t want in your list of Contacts - so how do you ‘tell’ Outlook to leave emails from these senders in your Inbox.
Having logged into your account at outlook.live.com, go to your ‘Settings' option a top right, and choose Options.
You will see there is a option called Junk Email in the left sidebar. Click this to expand the available options.
You will see two options that can be used to nominate 'safe' senders. One is ‘Safe Mailing Lists’ and the other is ‘Safe Senders'
For cases where your own email is not shown in the ‘To’ of the received emails, you will need to add the ‘allowed’ sender to Safe Mailing Lists.
For each ‘mailing list’ sender that you want to allow, copy and paste the email address into the ‘Enter an address here’ field and choose the + on the right.
For other senders that do actually include you in the ‘To’ field, you may need to add them to the Safe Senders list
In the Safe Senders list, nominate specific email addresses, or you can nominate an entire ‘domain’ to allow. In the example above, I have ‘allowed’ any emails from the domain ‘blurb.com’. For each email / domain that you enter, press the + symbol to add it you your list of ‘Safe Senders’.
In the ‘Filters and reporting’ option, there are also some other options worth checking out, relating the the ‘strictness’ of your Junk mail handling.
Of course, there may be some emails that are not deemed to be Junk that you DO want to have automatically marked as Junk.
This is done via the ‘Blocked Senders’ option under Junk Mail. Simply add junk senders to this list in the same way as described previously.
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