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Handy Hint Library

General Technology Tips

Some of the articles below are for iTandCoffee Members only.
Join the iTandCoffee Club to view members-only hints

We have grouped our tips by topic

Select + to see the list of tips for each topic

General
  • A simple explanation of Bitcoin and Blockchain
  • I'm an intelligent person. Why can't I remember this technology 'stuff'?  ​
Apps
  • As an Evernote user, I am also a big fan of OneNote
Accessories & HOME AUTOMATION
​Blog Articles (all readers)
  • Now THIS is a device I think we might ALL need!
  • ​Do you keep losing your keys, or that TV remote?  This accessory can help. 
  • I have this product and I love it! 
  • Are you looking for a printer that works with an iPad/iPhone, and with a laptop/computer?
  • Accessories:  Keeping yourself 'charged up' while on the go!                    
  • I just bought this great accessory             
  • A handy re-charge accessory for your multi-device household       
  • A handy new accessory that can expand the storage capacity of your iPad and iPhone    
  • A great accessory for travelling with your iPhone and iPad - battery charging, backup and extra storage for your i-Device  
  • A couple of accessories for those fit and healthy people out there (or those wanting to be !)   
  • A great educational tech-toy for kids for Christmas?
  • What printer should I get?   ​
  • Futuristic Cooking - Browse, Sync, Cook …
  • How can I play a DVD on my computer that doesn't have a CD/DVD drive?
  • When your Apple Watch keeps asking you to sign in to someone else's Apple ID ...
backups
Blog Articles (all readers)
  • Making a backup of your Contacts and Calendar - and how to 'restore' if something goes wrong
  • Have you set up a backup of your Windows computer? Here's how ...
Business
Blog Articles (all readers)
  • Have you set up a backup of your Windows computer? Here's how ...
Calendar and Contacts
Blog Articles (all readers)
  • Making a backup of your Contacts and Calendar - and how to 'restore' if something goes wrong​
  • Why your Contacts or Calendars may not be sync'ing across all devices
  • How a client lost all her Contacts information when her Mail disappeared
  • Why your Contacts or Calendars may not be sync'ing across all devices
  • How to change the date of a scanned photo on your iPhone or iPad, Mac and in Google Photos

Cloud services
Handy Hints (iTandCoffee members only)
  • A discussion on Clouds - from special User Group for Channel 9 News story
  • What to do if your OneDrive stops syncing
  • How to stop Google from Backing up the Desktop, Documents and Pictures folders - and photos - from your computer
  • Turning off automatic uploading of mobile device photos to Google Photos
  • Deleting Photos from your Google account​
Blog Articles (all readers)
  • A look into 'the cloud' - what is it, why use it and fixing problems with it
  • Just one of the reasons I use OneDrive instead of iCloud Drive
  • Keep an eye on your OneDrive - it can sometimes stop syncing. Here's how to fix this.
documents / PDFs
Blog Articles (all readers)
  • Easy filling out of PDF forms on an iPad, iPhone or Android device
email
Handy Hints (iTandCoffee Club Members only)
  • ​How I ensure that I am not 'locked out' of my mail account when I travel?
  • Moving from an old-fashioned POP email account to something better!
  • Auto-Forwarding your Bigpond POP emails to your new email account
  • How to set up your new Gmail or Outlook email account so that it retrieves your POP email from Bigpond, Optusnet, Primus, iiNet, Netspace, etc
  • How do you set an 'out of office' reply for an iCloud mail account?
Blog Articles​
  • Outlook is stuck on 'Send/Receive' - and crashes on re-start
  • My Bigpond email won't send - the message says I am SPAM!
  • My Bigpond emails won't send from my iPhone due to a 'relaying' error
  • ​Setting up Telstra Bigpond email to sync between devices
  • How can I make my Optusnet emails sync across devices - does Optusnet support IMAP?
  • ​Telstra Mail changes and how they affect Bigpond email accounts
  • ​Why can't I send my Bigpond email when I am in Hong Kong?  ​
  • Securing your Hotmail account (or live.com or outlook.com account)
  • How I ensure that I am not 'locked out' of my mail account when I travel?
  • Hotmail emails are not being received from a particular sender
  • Why you should think twice before unsubscribing from Junk emails
  • Have you received any of these emails recently?
  • Stop Outlook mail going to junk (for outlook.com, hotmail.com and live.com email addresses)
  • Are you too getting a heap of Bigpond SPAM lately?
  • How a client lost all her Contacts information when her Mail disappeared​
  • Outlook is stuck on 'Send/Receive' - and crashes on re-start
  • Managing your Outlook Tasks from your iPhone or iPad -  and a couple of apps that help
  • Creating tasks from emails in Outlook for Mac
  • Here's the app I now use instead of the Mail app on iPad and iPhone - and why I changed
  • Outlook stores two copies of my Sent mail - how do I stop this?
entertainment
  • Can I download a Netflix TV series to watch when I don't have internet?
Excel
Handy Hints (iTandCoffee Club Members only)
  • ​Some great tips for any Excel users out there
  • What to do if Excel won't let you edit or save a file ...
  • How to print an Excel worksheet so that it fits across a single page
  • ​A trick for quickly and easily copying a formula across multiple cells in Excel
  • What to do if Excel won't let you edit or save a file ...
  • A trick for quickly and easily copying a formula across multiple cells in Excel
  • How to print an Excel worksheet so that it fits across a single page
​
Google
Handy Hints (iTandCoffee Club members only)
  • How to stop Google from Backing up the Desktop, Documents and Pictures folders - and photos - from your computer
  • Turning off automatic uploading of mobile device photos to Google Photos
  • Deleting Photos from your Google account
Blog Articles (all readers)
  • Google introduces a new tool for protecting your precious files and photos
  • Summer Holidays are approaching – check out what's on offer in Google Flights
  • Why am I getting this message from Google? Is it legitimate?
  • How do I delete all of the photos or files that I have accidentally uploaded to Google
  • Turning off automatic uploading of mobile device photos to Google Photos
  • How to stop Google from backing up Desktop, Documents and Pictures folders and filling up your storage
  • How to tell Google to only search for 'recent' content, or only Australian content
kids and technology, cyber safety
Blog Articles
  • Why are kids obsessed with Fortnite and what are the dangers?
  • ​The impact of the dangerous online world on the mind of a young child
  • ​Are you the 'default parent' when it comes to the worrying about the kids and their online safety?               
  • 10 smartphone rules for a 12-year-old - with one key rule missing!                             
  • Setting Parental Controls on YouTube - both in the App and in Safari        
  • Here's a checklist for setting up your child's school iPad (and their iPhone, iPod Touch)
  • Parents - check your kids' devices for these dangerous app     
  • Why parental controls did not stop inappropriate content on my child's iPad.  Beware!  
  • Worried about your young teen's online safety?  Here's a book they (and you) MUST read.    
  • Is your child using this app? Frighteningly, it is a new favourite with tweens                 
  • Cybersafety On Social Networks
  • Restricting what websites kids can see on i-Devices       
  • The 'blacklist' of apps that are dangerous to kids.  Parents, check your children's devices!
  • Something to consider if your kids know your iPad or iPhone passcode
  • All power to the mother!  How I took control of our internet.  ​​​   
  • ​What is it with kids and their resistance to backing up their data?! 
  • A timely warning for students (and the rest of us!)​
  • Can predators get to your kids through the games on their devices?
  • An important warning about a new Snapchat feature that could put your child in danger
  • Setting up Parental Controls on an Android device
  • Do schools expect parents to be more tech-savvy than they really are?
  • Before you send your child to school with their new technology ...
  • Good news for parents whose teens have Android devices plus other tech articles for parents
  • Before you send your child to school with their new technology ...
  • Parental Controls for all devices in your home
  • How to ensure your child can't see inappropriate content in Google Search - especially on a school-provided computer
Office 365 (now Microsoft 365)
Handy Hints (for iTandCoffee Club members)
  •  
Blog Articles
  • How to share your Office 365 subscription with 4 other people​
  • Read this if you use Microsoft Office products (Word, Excel, Powerpoint) on a Mac
Photos/pictures
Blog Articles (all readers)
  • How can I get my photos out of iCloud Photo Library using a Windows computer?
  • Here's our favourite service for making these books - for any computer/tablet
  • Photos from iPhone are in HEIC format. How can they be used on Windows?
  • How to change the date of a scanned photo on your iPhone or iPad, Mac and in Google Photos
  • How do I delete all of the photos or files that I have accidentally uploaded to Google
  • Turning off automatic uploading of mobile device photos to Google Photos
Productivity
Blog Articles (all readers)
  • Managing your Outlook Tasks from your iPhone or iPad -  and a couple of apps that help
  • As an Evernote user, I am also a big fan of OneNote
  • Making an app from a spreadsheet
  • Easy filling out of PDF forms on an iPad, iPhone or Android device
Security, Privacy, Online Safety, Scamwatch
Blog Articles
  • Safe internet usage on your travels - suggestions for VPNs
  • Is your home internet safe? How to check if your home's router has been hacked
  • ​A great article about online safety - Make Hackers Job Harder
  • AMCA warns of text message scam targeting Netflix users - myGC.com.au
  • Telstra customer had her identity stolen with three simple questions
  • Is it antivirus software, or snake oil?
  • Virus Alert! Crytpolocker: What You Should Know.
  • Help! My iPad's Safari has been locked by 'ransomware'.
  • Do you use the same password for everything?
  • Beware of emails from your friends - they may be dangerous!
  • Is iCloud Safe?
  • Securing your Hotmail account (or live.com or outlook.com account)
  • What anti-virus software should I use on Windows 10?  Or should I use the built-in protection software?
  • If you use public WiFi, you should read this
  • Over 700 million email addresses stolen - and mine is one of them!
  • How to make your Evernote account more secure
  • What can happen if you use the same password everywhere
  • How to check if your email address is on any list from 'hacked' websites​
  • What does 'patching' mean (in relation to 'ransomware')?
  • ​Something you MUST do before transferring money to someone's bank account
  • Why am I getting this message from Google? Is it legitimate?
  • Safe internet usage on your travels - suggestions for VPNs
  • Why you should think twice before unsubscribing from Junk emails
  • What to do if you give your drivers license or passport details to a scammer ...
  • How easily your mobile number can be stolen - as this iTandCoffee client found
  • Privacy and Security news - including threats to millions of Windows users
  • Beware of fake 'support' phone number in Google results​
Scam alerts
  • A nasty scam email from 'Microsoft'
  • ​Another clever scam email - this one from 'Telstra'
  • An email scam that has caught out many.  Beware of the fake AGL email!
  • That 'Bunnings' gift voucher email again ...
  • ACCC warns of Christmas parcel pickup ransomware - News - CRN Mobile Edition 
  • 'Australia Post' delivery scam holds PCs to ransom     
  • Email scam warning from Australia Post  (Jul-Sep 14)
  • That scam 'Australia Post' email that could easily have caught me out this week!
  • Another iTandCoffee client caught out by a fake Telstra phone call
  • A new scam email to look out for ...
  • Please be careful not to fall for the Whatsapp email scam
  • Apparently, my iCloud account has been banned!
  • A new scam email with a different 'flavour'!
  • Yet another scam email that I have received - this time from 'Woolworths'
  • Facebook post about ATM PIN reversal is not true!
  • This week's Scam Watch: Beware of emails from 'Bunnings' and 'Apple'
  • Why am I getting this message from Google? Is it legitimate?
  • NBN Scam Alert - and how to check when NBN is REALLY going to be available at your place
  • No, your email has not been hacked - even if you receive an email like this ...
  • Beware of Telstra scam calls about your internet or phone service​
  • Can you spot which of these emails is real, and which is a scam?
  • A scam to be wary of when selling on Gumtree
  • NBN Scam Alert - and how to check when NBN is REALLY going to be available at your place
  • Why am I getting this message from Google? Is it legitimate?
  • If you get a text requesting emergency help ...
  • Don't be fooled by this latest MyGov scam email
  • If you received an email about changes to Dropbox ...
  • I received an email from a friend - but the email address was strange
  • Beware of text messages that appear in 'legitimate' conversations
  • No, your email, router or computer have not been hacked - even if you receive an email like this ...
  • Please beware of this myGov scam text  - I got one yesterday and it nearly caught me!

social media
  • Is Facebook really limiting the posts from my friends?
  • ​How to stop Facebook videos from playing automatically - especially when you are on mobile data
  • How do you stop seeing Facebook posts from someone without 'unfriending' them
  • Have you checked yet if your Facebook Data was shared with Cambridge Analytica?
Speech and translation
Blog Articles (all readers)
  • ​How to automatically translate a web page that is in another language - on mobile devices
  • How to send an email in a different language - when you don't speak that language!
  • How to translate English web pages to a different language - on your iPad and iPhone
  • How to quickly translate a web page in another language to English - on your computer
  • How to translate a web page from English to another language - on a computer
syncing between devices
Blog Articles (all readers)
  • Why your Contacts or Calendars may not be sync'ing across all devices
travel
  • Phone and text access while travelling overseas 
  • ​Have you discovered this great feature of the TripAdvisor App?
  • How I ensure that I am not 'locked out' of my mail account when I travel?
  • Exciting news about Google Translate - just in time for school holiday travel to foreign lands!
  • Apple SIM provides data for travellers in 90 countries  
  • So many ways to keep in touch from the other side of the world using your iPad and iPhone
  • ​Some warnings about using Wi-Fi when travelling - even Hotel Wi-Fi  
  • Checking your voicemail when you don't have access to your regular phone or SIM
  •  I turned on my data roaming and used 11MB in a flash
  • ​Why can't I send my Bigpond email when I am in Hong Kong?
  • How to get access to Australian content when you travel - while keeping your online world secure
  • Summer Holidays are approaching – check out what's on offer in Google Flights  ​
Troubleshooting
  • I am getting a 'storage full' message - how do I fix this?
  • Turning off automatic uploading of mobile device photos to Google Photos
  • How to stop Google from backing up Desktop, Documents and Pictures folders and filling up your storage
web browsing, internet
Handy Hints (iTandCoffee Members only)
  • Downloads from Firefox - how to configure the download location and 'auto-open' preferences
  • Downloads from Microsoft Edge - how to configure where downloads go and whether you are asked each time
  • Downloads from Chrome - how to configure the download location and 'auto-open' preferences
Blog Articles
  • How to quickly translate a web page in another language to English - on your computer
  • How to automatically translate a web page that is in another language - on mobile devices
  • I finally bit the bullet and got NBN connected. Here's what happened next ...
  • How to ensure the arrival of NBN has minimal impact on the devices in your home
  • Parental Controls for all devices in your home
  • Outages, outages - and understanding the lights on your router and NBN modem
  • A quick fix for a weak Wi-Fi signal
  • How to make a choice about where to download file from your Web Browser - for Safari, Chrome, Edge and Firefox
  • ​Can children hide their browsing history by using DuckDuckGo?
  • How to ensure the arrival of NBN has minimal impact on the devices in your home
windows
​Handy Hints (for iTandCoffee Club members)
  • How to set up a regular Windows backup 
  • Importing iPad and iPhone photos to a Windows computer     
  • Delete Photos from device using Windows  
  • Getting edited iPhone (or iPad) photos across to your computer using iCloud Shared Streams
  • Getting rid of unnecessary 'Tiles' in Windows 10 Start - and adding those you want 
Blog Articles
  • Setting up iCloud on a Windows computer
  • ​My frustrations with Windows 10!        
  • What do you do when your Windows computer's web browser is hijacked by Ads     
  • How can I read windows mail files attached to my Mac Mail message?       
  • Free upgrade to Windows 10 is ending July 30!  Should you upgrade?
  • What anti-virus software should I use on Windows 10?  Or should I use the built-in protection software?
  • Windows 10 Automatic Updates and how to stop them             ​
  • If you have a product like this on your Windows computer, you should remove it ...
  • Is your Windows computer at risk from attacks like last week’s?​
  • Here's one for those more advanced Word users​
  • What to do when the @ key won’t work on Windows 10
  • Getting rid of unnecessary 'Tiles' in Windows 10 Start - and adding those you want
  • How to save one of those beautiful Windows lock screen images
  • ​How to Tag files on your Windows computer
    ​
Word
Handy Hints (for iTandCoffee Club members)
  • How to set up Word's Normal format 
  • Word tip - Tracking changes and how to get rid of revision marks/comments
  • ​Tips for formatting your Word documents: Making use of Styles
  • ​How do I position my images alongside my text in Word?
  • Creating a Word document that has a table with a  'catalog' of images
Blog Articles
  • If you use Microsoft Word, you MUST install this update
  • A great Word tip - how to set up the default font and format for all new documents
  • How do I position my images alongside my text in Word?
  • Tips for formatting your Word documents: Making use of Styles
  • Word tip - Tracking changes and how to get rid of revision marks/comments
  • Word Tip: Creating a Word document that has a table with a  'catalog' of images
Zoom / videoconferencing apps
Handy Hints (iTandCoffee Members only)
  • How to change the Profile pic that appears in Zoom when video is off
  • How to customise your Zoom Waiting Room
  • How to protect your Zoom meetings from 'Zoombombers'
  • Getting Started on Zoom - A 'Getting Started' guide and training presentations
  • How to touch up your appearance in Zoom (on your computer)
  • How to Touch Up your appearance in Zoom on the iPad
Blog Articles (all readers)
  • How to stop the echo when you use two devices in the same room with Zoom
  • How to customise your waiting room for Zoom Meetings
  • Fixing microphone and camera issues with Zoom, Skype, WhatsApp etc
  • How to prevent intruders when you are having a House Party
  • Are you concerned about having your Zoom meeting 'Zoombombed'?
  • How to show a 'profile pic' instead of blank screen when you turn off video in Zoom
  • How Continuity makes my iPhone and Mac behave like a single device
  • Zoom has just made a change that all hosts need to know about
  • Learn about Zoom in your own time - videos and resources for home and business
  • How to set up a virtual background in Zoom
  • A quick look at Zoom Breakout Rooms
  • I have a confession to make ...
​
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​​Call 1300 885 420

​to book an appointment or class, or to enquire about our services and products


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