Handy Hint Library
General Technology Tips
Some of the articles below are for iTandCoffee Members only.
We have grouped our tips by topic
Select + to see the list of tips for each topic
Accessories & HOME AUTOMATION
Blog Articles (all readers)
- Now THIS is a device I think we might ALL need!
- Do you keep losing your keys, or that TV remote? This accessory can help.
- I have this product and I love it!
- Are you looking for a printer that works with an iPad/iPhone, and with a laptop/computer?
- Accessories: Keeping yourself 'charged up' while on the go!
- I just bought this great accessory
- A handy re-charge accessory for your multi-device household
- A handy new accessory that can expand the storage capacity of your iPad and iPhone
- A great accessory for travelling with your iPhone and iPad - battery charging, backup and extra storage for your i-Device
- A couple of accessories for those fit and healthy people out there (or those wanting to be !)
- A great educational tech-toy for kids for Christmas?
- What printer should I get?
- Futuristic Cooking - Browse, Sync, Cook …
- How can I play a DVD on my computer that doesn't have a CD/DVD drive?
- When your Apple Watch keeps asking you to sign in to someone else's Apple ID ...
Business
Blog Articles (all readers)
Calendar and Contacts
Blog Articles (all readers)
- Making a backup of your Contacts and Calendar - and how to 'restore' if something goes wrong
- Why your Contacts or Calendars may not be sync'ing across all devices
- How a client lost all her Contacts information when her Mail disappeared
- Why your Contacts or Calendars may not be sync'ing across all devices
- How to change the date of a scanned photo on your iPhone or iPad, Mac and in Google Photos
Cloud services
Handy Hints (iTandCoffee members only)
- A discussion on Clouds - from special User Group for Channel 9 News story
- What to do if your OneDrive stops syncing
- How to stop Google from Backing up the Desktop, Documents and Pictures folders - and photos - from your computer
- Turning off automatic uploading of mobile device photos to Google Photos
- Deleting Photos from your Google account
documents / PDFs
Blog Articles (all readers)
email
Handy Hints (iTandCoffee Club Members only)
- How I ensure that I am not 'locked out' of my mail account when I travel?
- Moving from an old-fashioned POP email account to something better!
- Auto-Forwarding your Bigpond POP emails to your new email account
- How to set up your new Gmail or Outlook email account so that it retrieves your POP email from Bigpond, Optusnet, Primus, iiNet, Netspace, etc
- How do you set an 'out of office' reply for an iCloud mail account?
- Outlook is stuck on 'Send/Receive' - and crashes on re-start
- My Bigpond email won't send - the message says I am SPAM!
- My Bigpond emails won't send from my iPhone due to a 'relaying' error
- Setting up Telstra Bigpond email to sync between devices
- How can I make my Optusnet emails sync across devices - does Optusnet support IMAP?
- Telstra Mail changes and how they affect Bigpond email accounts
- Why can't I send my Bigpond email when I am in Hong Kong?
- Securing your Hotmail account (or live.com or outlook.com account)
- How I ensure that I am not 'locked out' of my mail account when I travel?
- Hotmail emails are not being received from a particular sender
- Why you should think twice before unsubscribing from Junk emails
- Have you received any of these emails recently?
- Stop Outlook mail going to junk (for outlook.com, hotmail.com and live.com email addresses)
- Are you too getting a heap of Bigpond SPAM lately?
- How a client lost all her Contacts information when her Mail disappeared
- Outlook is stuck on 'Send/Receive' - and crashes on re-start
- Managing your Outlook Tasks from your iPhone or iPad - and a couple of apps that help
- Creating tasks from emails in Outlook for Mac
- Here's the app I now use instead of the Mail app on iPad and iPhone - and why I changed
- Outlook stores two copies of my Sent mail - how do I stop this?
Excel
Handy Hints (iTandCoffee Club Members only)
- Some great tips for any Excel users out there
- What to do if Excel won't let you edit or save a file ...
- How to print an Excel worksheet so that it fits across a single page
- A trick for quickly and easily copying a formula across multiple cells in Excel
- What to do if Excel won't let you edit or save a file ...
- A trick for quickly and easily copying a formula across multiple cells in Excel
- How to print an Excel worksheet so that it fits across a single page
Google
Handy Hints (iTandCoffee Club members only)
- How to stop Google from Backing up the Desktop, Documents and Pictures folders - and photos - from your computer
- Turning off automatic uploading of mobile device photos to Google Photos
- Deleting Photos from your Google account
- Google introduces a new tool for protecting your precious files and photos
- Summer Holidays are approaching – check out what's on offer in Google Flights
- Why am I getting this message from Google? Is it legitimate?
- How do I delete all of the photos or files that I have accidentally uploaded to Google
- Turning off automatic uploading of mobile device photos to Google Photos
- How to stop Google from backing up Desktop, Documents and Pictures folders and filling up your storage
- How to tell Google to only search for 'recent' content, or only Australian content
kids and technology, cyber safety
Blog Articles
- Why are kids obsessed with Fortnite and what are the dangers?
- The impact of the dangerous online world on the mind of a young child
- Are you the 'default parent' when it comes to the worrying about the kids and their online safety?
- 10 smartphone rules for a 12-year-old - with one key rule missing!
- Setting Parental Controls on YouTube - both in the App and in Safari
- Here's a checklist for setting up your child's school iPad (and their iPhone, iPod Touch)
- Parents - check your kids' devices for these dangerous app
- Why parental controls did not stop inappropriate content on my child's iPad. Beware!
- Worried about your young teen's online safety? Here's a book they (and you) MUST read.
- Is your child using this app? Frighteningly, it is a new favourite with tweens
- Cybersafety On Social Networks
- Restricting what websites kids can see on i-Devices
- The 'blacklist' of apps that are dangerous to kids. Parents, check your children's devices!
- Something to consider if your kids know your iPad or iPhone passcode
- All power to the mother! How I took control of our internet.
- What is it with kids and their resistance to backing up their data?!
- A timely warning for students (and the rest of us!)
- Can predators get to your kids through the games on their devices?
- An important warning about a new Snapchat feature that could put your child in danger
- Setting up Parental Controls on an Android device
- Do schools expect parents to be more tech-savvy than they really are?
- Before you send your child to school with their new technology ...
- Good news for parents whose teens have Android devices plus other tech articles for parents
- Before you send your child to school with their new technology ...
- Parental Controls for all devices in your home
- How to ensure your child can't see inappropriate content in Google Search - especially on a school-provided computer
Office 365 (now Microsoft 365)
Handy Hints (for iTandCoffee Club members) Blog Articles
Photos/pictures
Blog Articles (all readers)
- How can I get my photos out of iCloud Photo Library using a Windows computer?
- Here's our favourite service for making these books - for any computer/tablet
- Photos from iPhone are in HEIC format. How can they be used on Windows?
- How to change the date of a scanned photo on your iPhone or iPad, Mac and in Google Photos
- How do I delete all of the photos or files that I have accidentally uploaded to Google
- Turning off automatic uploading of mobile device photos to Google Photos
Security, Privacy, Online Safety, Scamwatch
Blog Articles
- Safe internet usage on your travels - suggestions for VPNs
- Is your home internet safe? How to check if your home's router has been hacked
- A great article about online safety - Make Hackers Job Harder
- AMCA warns of text message scam targeting Netflix users - myGC.com.au
- Telstra customer had her identity stolen with three simple questions
- Is it antivirus software, or snake oil?
- Virus Alert! Crytpolocker: What You Should Know.
- Help! My iPad's Safari has been locked by 'ransomware'.
- Do you use the same password for everything?
- Beware of emails from your friends - they may be dangerous!
- Is iCloud Safe?
- Securing your Hotmail account (or live.com or outlook.com account)
- What anti-virus software should I use on Windows 10? Or should I use the built-in protection software?
- If you use public WiFi, you should read this
- Over 700 million email addresses stolen - and mine is one of them!
- How to make your Evernote account more secure
- What can happen if you use the same password everywhere
- How to check if your email address is on any list from 'hacked' websites
- What does 'patching' mean (in relation to 'ransomware')?
- Something you MUST do before transferring money to someone's bank account
- Why am I getting this message from Google? Is it legitimate?
- Safe internet usage on your travels - suggestions for VPNs
- Why you should think twice before unsubscribing from Junk emails
- What to do if you give your drivers license or passport details to a scammer ...
- How easily your mobile number can be stolen - as this iTandCoffee client found
- Privacy and Security news - including threats to millions of Windows users
- Beware of fake 'support' phone number in Google results
- A nasty scam email from 'Microsoft'
- Another clever scam email - this one from 'Telstra'
- An email scam that has caught out many. Beware of the fake AGL email!
- That 'Bunnings' gift voucher email again ...
- ACCC warns of Christmas parcel pickup ransomware - News - CRN Mobile Edition
- 'Australia Post' delivery scam holds PCs to ransom
- Email scam warning from Australia Post (Jul-Sep 14)
- That scam 'Australia Post' email that could easily have caught me out this week!
- Another iTandCoffee client caught out by a fake Telstra phone call
- A new scam email to look out for ...
- Please be careful not to fall for the Whatsapp email scam
- Apparently, my iCloud account has been banned!
- A new scam email with a different 'flavour'!
- Yet another scam email that I have received - this time from 'Woolworths'
- Facebook post about ATM PIN reversal is not true!
- This week's Scam Watch: Beware of emails from 'Bunnings' and 'Apple'
- Why am I getting this message from Google? Is it legitimate?
- NBN Scam Alert - and how to check when NBN is REALLY going to be available at your place
- No, your email has not been hacked - even if you receive an email like this ...
- Beware of Telstra scam calls about your internet or phone service
- Can you spot which of these emails is real, and which is a scam?
- A scam to be wary of when selling on Gumtree
- NBN Scam Alert - and how to check when NBN is REALLY going to be available at your place
- Why am I getting this message from Google? Is it legitimate?
- If you get a text requesting emergency help ...
- Don't be fooled by this latest MyGov scam email
- If you received an email about changes to Dropbox ...
- I received an email from a friend - but the email address was strange
- Beware of text messages that appear in 'legitimate' conversations
- No, your email, router or computer have not been hacked - even if you receive an email like this ...
- Please beware of this myGov scam text - I got one yesterday and it nearly caught me!
social media
- Is Facebook really limiting the posts from my friends?
- How to stop Facebook videos from playing automatically - especially when you are on mobile data
- How do you stop seeing Facebook posts from someone without 'unfriending' them
- Have you checked yet if your Facebook Data was shared with Cambridge Analytica?
Speech and translation
Blog Articles (all readers)
- How to automatically translate a web page that is in another language - on mobile devices
- How to send an email in a different language - when you don't speak that language!
- How to translate English web pages to a different language - on your iPad and iPhone
- How to quickly translate a web page in another language to English - on your computer
- How to translate a web page from English to another language - on a computer
syncing between devices
Blog Articles (all readers)
travel
- Phone and text access while travelling overseas
- Have you discovered this great feature of the TripAdvisor App?
- How I ensure that I am not 'locked out' of my mail account when I travel?
- Exciting news about Google Translate - just in time for school holiday travel to foreign lands!
- Apple SIM provides data for travellers in 90 countries
- So many ways to keep in touch from the other side of the world using your iPad and iPhone
- Some warnings about using Wi-Fi when travelling - even Hotel Wi-Fi
- Checking your voicemail when you don't have access to your regular phone or SIM
- I turned on my data roaming and used 11MB in a flash
- Why can't I send my Bigpond email when I am in Hong Kong?
- How to get access to Australian content when you travel - while keeping your online world secure
- Summer Holidays are approaching – check out what's on offer in Google Flights
web browsing, internet
Handy Hints (iTandCoffee Members only)
- Downloads from Firefox - how to configure the download location and 'auto-open' preferences
- Downloads from Microsoft Edge - how to configure where downloads go and whether you are asked each time
- Downloads from Chrome - how to configure the download location and 'auto-open' preferences
- How to quickly translate a web page in another language to English - on your computer
- How to automatically translate a web page that is in another language - on mobile devices
- I finally bit the bullet and got NBN connected. Here's what happened next ...
- How to ensure the arrival of NBN has minimal impact on the devices in your home
- Parental Controls for all devices in your home
- Outages, outages - and understanding the lights on your router and NBN modem
- A quick fix for a weak Wi-Fi signal
- How to make a choice about where to download file from your Web Browser - for Safari, Chrome, Edge and Firefox
- Can children hide their browsing history by using DuckDuckGo?
- How to ensure the arrival of NBN has minimal impact on the devices in your home
windows
Handy Hints (for iTandCoffee Club members)
- How to set up a regular Windows backup
- Importing iPad and iPhone photos to a Windows computer
- Delete Photos from device using Windows
- Getting edited iPhone (or iPad) photos across to your computer using iCloud Shared Streams
- Getting rid of unnecessary 'Tiles' in Windows 10 Start - and adding those you want
- Setting up iCloud on a Windows computer
- My frustrations with Windows 10!
- What do you do when your Windows computer's web browser is hijacked by Ads
- How can I read windows mail files attached to my Mac Mail message?
- Free upgrade to Windows 10 is ending July 30! Should you upgrade?
- What anti-virus software should I use on Windows 10? Or should I use the built-in protection software?
- Windows 10 Automatic Updates and how to stop them
- If you have a product like this on your Windows computer, you should remove it ...
- Is your Windows computer at risk from attacks like last week’s?
- Here's one for those more advanced Word users
- What to do when the @ key won’t work on Windows 10
- Getting rid of unnecessary 'Tiles' in Windows 10 Start - and adding those you want
- How to save one of those beautiful Windows lock screen images
- How to Tag files on your Windows computer
Word
Handy Hints (for iTandCoffee Club members)
- How to set up Word's Normal format
- Word tip - Tracking changes and how to get rid of revision marks/comments
- Tips for formatting your Word documents: Making use of Styles
- How do I position my images alongside my text in Word?
- Creating a Word document that has a table with a 'catalog' of images
- If you use Microsoft Word, you MUST install this update
- A great Word tip - how to set up the default font and format for all new documents
- How do I position my images alongside my text in Word?
- Tips for formatting your Word documents: Making use of Styles
- Word tip - Tracking changes and how to get rid of revision marks/comments
- Word Tip: Creating a Word document that has a table with a 'catalog' of images
Zoom / videoconferencing apps
Handy Hints (iTandCoffee Members only)
- How to change the Profile pic that appears in Zoom when video is off
- How to customise your Zoom Waiting Room
- How to protect your Zoom meetings from 'Zoombombers'
- Getting Started on Zoom - A 'Getting Started' guide and training presentations
- How to touch up your appearance in Zoom (on your computer)
- How to Touch Up your appearance in Zoom on the iPad
- How to stop the echo when you use two devices in the same room with Zoom
- How to customise your waiting room for Zoom Meetings
- Fixing microphone and camera issues with Zoom, Skype, WhatsApp etc
- How to prevent intruders when you are having a House Party
- Are you concerned about having your Zoom meeting 'Zoombombed'?
- How to show a 'profile pic' instead of blank screen when you turn off video in Zoom
- How Continuity makes my iPhone and Mac behave like a single device
- Zoom has just made a change that all hosts need to know about
- Learn about Zoom in your own time - videos and resources for home and business
- How to set up a virtual background in Zoom
- A quick look at Zoom Breakout Rooms
- I have a confession to make ...
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