Handy Hint Library
General Technology Tips
Some of the articles below are for iTandCoffee Members only.
We have grouped our tips by topic
Select + to see the list of tips for each topic
Apps
Blog Articles (all readers)
Accessories & HOME AUTOMATION
Handy Hints (members only)
Blog Articles (all readers)
- How to listen on your AirPods when watching your Apple TV
- Great Noise Control features of the AirPods Pro - including using a single AirPod Pro in bed to help block noises
Blog Articles (all readers)
- My most-used feature of the Apple Watch
- How can I play a DVD on my computer that doesn't have a CD/DVD drive?
- Now THIS is a device I think we might ALL need!
- Do you keep losing your keys, or that TV remote? This accessory can help.
- I have this product and I love it!
- Are you looking for a printer that works with an iPad/iPhone, and with a laptop/computer?
- Accessories: Keeping yourself 'charged up' while on the go!
- I just bought this great accessory
- A handy re-charge accessory for your multi-device household
- A handy new accessory that can expand the storage capacity of your iPad and iPhone
- A great accessory for travelling with your iPhone and iPad - battery charging, backup and extra storage for your i-Device
- A couple of accessories for those fit and healthy people out there (or those wanting to be !)
- A great educational tech-toy for kids for Christmas?
- What printer should I get?
- Futuristic Cooking - Browse, Sync, Cook …
- How can I play a DVD on my computer that doesn't have a CD/DVD drive?
- When your Apple Watch keeps asking you to sign in to someone else's Apple ID ...
Business
Blog Articles (all readers)
Calendar and Contacts
Handy Hints (members only) Blog Articles (all readers)
- Yes, you can see your iCloud Calendars and Contacts in Outlook for Windows
- Making a backup of your Contacts and Calendar - and how to 'restore' if something goes wrong
- Why your Contacts or Calendars may not be sync'ing across all devices
- How a client lost all her Contacts information when her Mail disappeared
- Why your Contacts or Calendars may not be sync'ing across all devices
- How to change the date of a scanned photo on your iPhone or iPad, Mac and in Google Photos
Cloud services (including OneDrive, iCloud)
Handy Hints (iTandCoffee members only)
- How you can sync your iCloud Photos to a Windows computer?
- A discussion on Clouds - from special User Group for Channel 9 News story
- OneDrive Boot Camp Tip - Sharing files and folders using OneDrive
- iCloud Photos and your Windows computer - and how to automatically see all iCloud Photos on your computer
- What to do if your OneDrive stops syncing
- How to stop Google from Backing up the Desktop, Documents and Pictures folders - and photos - from your computer
- Turning off automatic uploading of mobile device photos to Google Photos
- Deleting Photos from your Google account
- OneDrive issues on Mac - cannot find location of OneDrive folder, cannot sign in
- Yes, you can see your iCloud Calendars and Contacts in Outlook for Windows
- Keep an eye on your OneDrive - it can sometimes stop syncing. Here's how to fix this.
- How to share files and folders using OneDrive
- iCloud Photos on a Windows computer - and why your computer says there are no photos to import from your iPhone
- A look into 'the cloud' - what is it, why use it and fixing problems with it
- Just one of the reasons I use OneDrive instead of iCloud Drive
- Keep an eye on your OneDrive - it can sometimes stop syncing. Here's how to fix this.
documents / PDFs
Blog Articles (all readers)
email
Handy Hints (iTandCoffee Club Members only)
- Setting up an email signature in Outlook for Windows
- Managing multiple calendars in Outlook for Windows
- Getting Mail to Sync - POP vs IMAP Mail Accounts
- How I ensure that I am not 'locked out' of my mail account when I travel?
- Moving from an old-fashioned POP email account to something better!
- Auto-Forwarding your Bigpond POP emails to your new email account
- How to set up your new Gmail or Outlook email account so that it retrieves your POP email from Bigpond, Optusnet, Primus, iiNet, Netspace, etc
- How do you set an 'out of office' reply for an iCloud mail account?
- How can I make my Optusnet emails sync across devices - does Optusnet support IMAP?
- How to add a link to some text in an email - in Mac Mail and Outlook for Windows or Mac
- Outlook won't open on my Windows computer
- Can I get rid of the All Mail and Important mailboxes for my Gmail account?
- Outlook gets stuck trying to synchronise iCloud folders - and calendars won't sync
- Setting up an email signature in Outlook for Windows
- Why you should think twice before unsubscribing from Junk emails
- Is this email that I received from Microsoft legitimate?
- If you are starting a career as a scammer, at least learn the difference between your and you're
- Working with multiple calendars in Outlook for Windows - views, selecting an event's calendar & moving between calendars
- How to deal with a full Mailbox - and prevent it filling up in future
- Why won't my mail sync between devices? I have to delete in multiple places
- Why there has never been a better time to do something about your Bigpond mail
- I received an email from a friend - but the email address was strange
- Outlook is stuck on 'Send/Receive' - and crashes on re-start
- My Bigpond email won't send - the message says I am SPAM!
- My Bigpond emails won't send from my iPhone due to a 'relaying' error
- Setting up Telstra Bigpond email to sync between devices
- How can I make my Optusnet emails sync across devices - does Optusnet support IMAP?
- Telstra Mail changes and how they affect Bigpond email accounts
- Why can't I send my Bigpond email when I am in Hong Kong?
- Securing your Hotmail account (or live.com or outlook.com account)
- How I ensure that I am not 'locked out' of my mail account when I travel?
- Hotmail emails are not being received from a particular sender
- Why you should think twice before unsubscribing from Junk emails
- Have you received any of these emails recently?
- Stop Outlook mail going to junk (for outlook.com, hotmail.com and live.com email addresses)
- Are you too getting a heap of Bigpond SPAM lately?
- How a client lost all her Contacts information when her Mail disappeared
- Outlook is stuck on 'Send/Receive' - and crashes on re-start
- Managing your Outlook Tasks from your iPhone or iPad - and a couple of apps that help
- Creating tasks from emails in Outlook for Mac
- Here's the app I now use instead of the Mail app on iPad and iPhone - and why I changed
- Outlook stores two copies of my Sent mail - how do I stop this?
Excel
Handy Hints (iTandCoffee Club Members only)
- Data Validations in Excel - how to automate validation of dates entered into cells
- Discover the amazing Flash Fill feature of Excel
- Excel Boot Camp Tip - How to save an Excel file as a template for re-use
- Some great tips for any Excel users out there
- What to do if Excel won't let you edit or save a file ...
- How to print an Excel worksheet so that it fits across a single page
- A trick for quickly and easily copying a formula across multiple cells in Excel
- What to do if Excel won't let you edit or save a file ...
- A trick for quickly and easily copying a formula across multiple cells in Excel
- How to print an Excel worksheet so that it fits across a single page
- Data Validations in Excel - how to automate validation of dates entered into cells
- How to quickly convert a whole column of numerics/non-numerics to text in Excel
- Now this is an Excel feature I wish I had discovered earlier!
- If you have an Excel file that you need to use over and over - create a Template
File and folders
Handy Hints (iTandCoffee Club Members only)
- S
Google
Handy Hints (iTandCoffee Club members only)
- How to stop Google from Backing up the Desktop, Documents and Pictures folders - and photos - from your computer
- Turning off automatic uploading of mobile device photos to Google Photos
- Deleting Photos from your Google account
- How do you search if Google removes its Search Engine from Australia?
- How to tell Google to only search for 'recent' content, or only Australian content
- How to ensure your child can't see inappropriate content in Google Search - especially on a school-provided computer
- What is filling up my Google Storage?
- How to stop Google from backing up Desktop, Documents and Pictures folders and filling up your storage
- Turning off automatic uploading of mobile device photos to Google Photos
- How do I delete all of the photos or files that I have accidentally uploaded to GoogleGoogle introduces a new tool for protecting your precious files and photos
- Summer Holidays are approaching – check out what's on offer in Google Flights
- Why am I getting this message from Google? Is it legitimate?
- How do I delete all of the photos or files that I have accidentally uploaded to Google
- Turning off automatic uploading of mobile device photos to Google Photos
- How to stop Google from backing up Desktop, Documents and Pictures folders and filling up your storage
- How to tell Google to only search for 'recent' content, or only Australian content
kids and technology, cyber safety
Blog Articles
- Setting up Parental Controls for your Telstra internet service
- A warning to parents who will be sending their child to school in 2021 with a new laptop
- How to ensure your child can't see inappropriate content in Google Search - especially on a school-provided computer
- Why are kids obsessed with Fortnite and what are the dangers?
- The impact of the dangerous online world on the mind of a young child
- Are you the 'default parent' when it comes to the worrying about the kids and their online safety?
- 10 smartphone rules for a 12-year-old - with one key rule missing!
- Setting Parental Controls on YouTube - both in the App and in Safari
- Here's a checklist for setting up your child's school iPad (and their iPhone, iPod Touch)
- Parents - check your kids' devices for these dangerous app
- Why parental controls did not stop inappropriate content on my child's iPad. Beware!
- Worried about your young teen's online safety? Here's a book they (and you) MUST read.
- Is your child using this app? Frighteningly, it is a new favourite with tweens
- Cybersafety On Social Networks
- Restricting what websites kids can see on i-Devices
- The 'blacklist' of apps that are dangerous to kids. Parents, check your children's devices!
- Something to consider if your kids know your iPad or iPhone passcode
- All power to the mother! How I took control of our internet.
- What is it with kids and their resistance to backing up their data?!
- A timely warning for students (and the rest of us!)
- Can predators get to your kids through the games on their devices?
- An important warning about a new Snapchat feature that could put your child in danger
- Setting up Parental Controls on an Android device
- Do schools expect parents to be more tech-savvy than they really are?
- Before you send your child to school with their new technology ...
- Good news for parents whose teens have Android devices plus other tech articles for parents
- Before you send your child to school with their new technology ...
- Parental Controls for all devices in your home
- How to ensure your child can't see inappropriate content in Google Search - especially on a school-provided computer
Office 365 (now Microsoft 365)
Handy Hints (for iTandCoffee Club members)
- OneDrive Boot Camp Tip - Sharing files and folders using OneDrive
- Microsoft Word Boot Camp Tip - Dictate your text instead of typing
- Data Validations in Excel - how to automate validation of dates entered into cells
- Discover the amazing Flash Fill feature of Excel
- Excel Boot Camp Tip - How to save an Excel file as a template for re-use
- OneDrive issues on Mac - cannot find location of OneDrive folder, cannot sign in
- Yes, you can see your iCloud Calendars and Contacts in Outlook for Windows
- Keep an eye on your OneDrive - it can sometimes stop syncing. Here's how to fix this.
- How to share files and folders using OneDrive
- Data Validations in Excel - how to automate validation of dates entered into cells
- A quick fix if Word crashes every time it is opened
- How to quickly convert a whole column of numerics/non-numerics to text in Excel
- Another great feature of Microsoft 365 - this time in Powerpoint
- Now this is an Excel feature I wish I had discovered earlier!
- Some great Word features that you only get with Microsoft 365
- How to set up the default font for all future documents in Microsoft Word
- If you have an Excel file that you need to use over and over - create a Template
- It's amazing what you don't see in apps that you use every day - apps like Microsoft Word
- How to share your Office 365 subscription with 4 other people
- Read this if you use Microsoft Office products (Word, Excel, Powerpoint) on a Mac
onedrive
Handy Hints (iTandCoffee members only) Blog Articles (all readers)
Photos/pictures/VIDEOS
Handy Hints (members only)
- How you can sync your iCloud Photos to a Windows computer?
- iCloud Photos and your Windows computer - and how to automatically see all iCloud Photos on your computer
- How to easily download a YouTube video on your iPad or iPhone
- My Android phone won't scan QR codes using Camera, so how do I check in
- How to scan a QR code on an Android phone
- How you can sync your iPhone and iPad photos (via iCloud) to a Windows computer
- How to download all your Google Photos to your computer
- Importing photos from an Android device to a Mac
- Photos from iPhone are in HEIC format. How can they be used on Windows?
- Here's an app for scanning old slides
- How to blur the background of a photo after it has been taken
- How to set the date on a scanned photo - on Windows, Mac, iPad, iPhone, Google Photos
- iCloud Photos on a Windows computer - and why your computer says there are no photos to import from your iPhone
- How to change a photo's date on Windows (and how to organise all those photos)
- Turning off automatic uploading of mobile device photos to Google Photos
- How do I delete all of the photos or files that I have accidentally uploaded to Google
- How can I get my photos out of iCloud Photo Library using a Windows computer?
- Here's our favourite service for making these books - for any computer/tablet
- How to change the date of a scanned photo on your iPhone or iPad, Mac and in Google Photos
- How do I delete all of the photos or files that I have accidentally uploaded to Google
- Turning off automatic uploading of mobile device photos to Google Photos
Productivity
Blog Articles (all readers)
QR codes
Security, Privacy, Online Safety, Scamwatch
Handy Hints (members only) Blog Articles
- Beware of this nasty text message - especially if you are have an Android phone
- A warning about using a Password Safe for storing your passwords
- A cautionary tale about scam texts
- Beware of this 'Amazon' text - advising of your big laptop purchase
- Have your details been stolen in the recently reported Facebook Data Breach?
- Is this email that I received from Microsoft legitimate?
- A clever scam that has caught out at least one client recently
- How to check if your email address and password have been stolen
- Safe internet usage on your travels - suggestions for VPNs
- Is your home internet safe? How to check if your home's router has been hacked
- A great article about online safety - Make Hackers Job Harder
- AMCA warns of text message scam targeting Netflix users - myGC.com.au
- Telstra customer had her identity stolen with three simple questions
- Is it antivirus software, or snake oil?
- Virus Alert! Crytpolocker: What You Should Know.
- Help! My iPad's Safari has been locked by 'ransomware'.
- Do you use the same password for everything?
- Beware of emails from your friends - they may be dangerous!
- Is iCloud Safe?
- Securing your Hotmail account (or live.com or outlook.com account)
- What anti-virus software should I use on Windows 10? Or should I use the built-in protection software?
- If you use public WiFi, you should read this
- Over 700 million email addresses stolen - and mine is one of them!
- How to make your Evernote account more secure
- What can happen if you use the same password everywhere
- How to check if your email address is on any list from 'hacked' websites
- What does 'patching' mean (in relation to 'ransomware')?
- Something you MUST do before transferring money to someone's bank account
- Why am I getting this message from Google? Is it legitimate?
- Safe internet usage on your travels - suggestions for VPNs
- Why you should think twice before unsubscribing from Junk emails
- What to do if you give your drivers license or passport details to a scammer ...
- How easily your mobile number can be stolen - as this iTandCoffee client found
- Privacy and Security news - including threats to millions of Windows users
- Beware of fake 'support' phone number in Google results
- A nasty scam email from 'Microsoft'
- Another clever scam email - this one from 'Telstra'
- An email scam that has caught out many. Beware of the fake AGL email!
- That 'Bunnings' gift voucher email again ...
- ACCC warns of Christmas parcel pickup ransomware - News - CRN Mobile Edition
- 'Australia Post' delivery scam holds PCs to ransom
- Email scam warning from Australia Post (Jul-Sep 14)
- That scam 'Australia Post' email that could easily have caught me out this week!
- Another iTandCoffee client caught out by a fake Telstra phone call
- A new scam email to look out for ...
- Please be careful not to fall for the Whatsapp email scam
- Apparently, my iCloud account has been banned!
- A new scam email with a different 'flavour'!
- Yet another scam email that I have received - this time from 'Woolworths'
- Facebook post about ATM PIN reversal is not true!
- This week's Scam Watch: Beware of emails from 'Bunnings' and 'Apple'
- Why am I getting this message from Google? Is it legitimate?
- NBN Scam Alert - and how to check when NBN is REALLY going to be available at your place
- No, your email has not been hacked - even if you receive an email like this ...
- Beware of Telstra scam calls about your internet or phone service
- Can you spot which of these emails is real, and which is a scam?
- A scam to be wary of when selling on Gumtree
- NBN Scam Alert - and how to check when NBN is REALLY going to be available at your place
- Why am I getting this message from Google? Is it legitimate?
- If you get a text requesting emergency help ...
- Don't be fooled by this latest MyGov scam email
- If you received an email about changes to Dropbox ...
- I received an email from a friend - but the email address was strange
- Beware of text messages that appear in 'legitimate' conversations
- No, your email, router or computer have not been hacked - even if you receive an email like this ...
- Please beware of this myGov scam text - I got one yesterday and it nearly caught me!
social media
Blog Articles
- On Facebook, are you giving away identity info, answers to secret questions, and passwords?
- How do you stop seeing Facebook posts from someone without 'unfriending' them
- Is Facebook really limiting the posts from my friends?
- How to stop Facebook videos from playing automatically - especially when you are on mobile data
- How do you stop seeing Facebook posts from someone without 'unfriending' them
- Have you checked yet if your Facebook Data was shared with Cambridge Analytica?
Speech, sound and translation
Blog Articles (all readers)
- How to listen on your AirPods when watching your Apple TV
- An easy solution for converting an audio recording to typed text
- How can I play a DVD on my computer that doesn't have a CD/DVD drive?
- How to automatically translate a web page that is in another language - on mobile devices
- How to send an email in a different language - when you don't speak that language!
- How to translate English web pages to a different language - on your iPad and iPhone
- How to quickly translate a web page in another language to English - on your computer
- How to translate a web page from English to another language - on a computer
syncing between devices
Blog Articles (all readers)
Lifestyle / Health / Online Shopping
Blog Articles (all readers)
travel
Blog Articles (all readers)
- Phone and text access while travelling overseas
- Have you discovered this great feature of the TripAdvisor App?
- How I ensure that I am not 'locked out' of my mail account when I travel?
- Exciting news about Google Translate - just in time for school holiday travel to foreign lands!
- Apple SIM provides data for travellers in 90 countries
- So many ways to keep in touch from the other side of the world using your iPad and iPhone
- Some warnings about using Wi-Fi when travelling - even Hotel Wi-Fi
- Checking your voicemail when you don't have access to your regular phone or SIM
- I turned on my data roaming and used 11MB in a flash
- Why can't I send my Bigpond email when I am in Hong Kong?
- How to get access to Australian content when you travel - while keeping your online world secure
- Summer Holidays are approaching – check out what's on offer in Google Flights
Troubleshooting
Handy Hints (members only)Blog Articles (all readers)
- How I fixed my constant Wi-Fi dropouts during Zoom meetings
- A quick fix if Word crashes every time it is opened
- Built-in help with cleaning up your Windows computer's storage
- Tips for improving your Windows computer performance
- I am getting a 'storage full' message - how do I fix this?
- A quick fix if Word crashes every time it is opened
- A look at Task Manager for controlling what's running on your Windows computer and what starts up every time
- I am getting a 'storage full' message - how do I fix this?
- Turning off automatic uploading of mobile device photos to Google Photos
- How to stop Google from backing up Desktop, Documents and Pictures folders and filling up your storage
web browsing, internet
Handy Hints (iTandCoffee Members only)
- Downloads from Firefox - how to configure the download location and 'auto-open' preferences
- Downloads from Microsoft Edge - how to configure where downloads go and whether you are asked each time
- Downloads from Chrome - how to configure the download location and 'auto-open' preferences
- How to quickly translate a web page in another language to English - on your computer
- How to automatically translate a web page that is in another language - on mobile devices
- I finally bit the bullet and got NBN connected. Here's what happened next ...
- How to ensure the arrival of NBN has minimal impact on the devices in your home
- Parental Controls for all devices in your home
- Outages, outages - and understanding the lights on your router and NBN modem
- A quick fix for a weak Wi-Fi signal
- How to make a choice about where to download file from your Web Browser - for Safari, Chrome, Edge and Firefox
- Can children hide their browsing history by using DuckDuckGo?
- How to ensure the arrival of NBN has minimal impact on the devices in your home
windows
Handy Hints (for iTandCoffee Club members)
- How to set up a regular Windows backup
- Importing iPad and iPhone photos to a Windows computer
- Delete Photos from device using Windows
- Getting edited iPhone (or iPad) photos across to your computer using iCloud Shared Streams
- Getting rid of unnecessary 'Tiles' in Windows 10 Start - and adding those you want
- Setting up iCloud on a Windows computer
- My frustrations with Windows 10!
- What do you do when your Windows computer's web browser is hijacked by Ads
- How can I read windows mail files attached to my Mac Mail message?
- Free upgrade to Windows 10 is ending July 30! Should you upgrade?
- What anti-virus software should I use on Windows 10? Or should I use the built-in protection software?
- Windows 10 Automatic Updates and how to stop them
- If you have a product like this on your Windows computer, you should remove it ...
- Is your Windows computer at risk from attacks like last week’s?
- Here's one for those more advanced Word users
- What to do when the @ key won’t work on Windows 10
- Getting rid of unnecessary 'Tiles' in Windows 10 Start - and adding those you want
- How to save one of those beautiful Windows lock screen images
- How to Tag files on your Windows computer
Word
Handy Hints (for iTandCoffee Club members)
- Microsoft Word Boot Camp Tip - Dictate your text instead of typing
- How to set up Word's Normal format
- Word tip - Tracking changes and how to get rid of revision marks/comments
- Tips for formatting your Word documents: Making use of Styles
- How do I position my images alongside my text in Word?
- Creating a Word document that has a table with a 'catalog' of images
- Some great Word features that you only get with Microsoft 365
- How to set up the default font for all future documents in Microsoft Word
- It's amazing what you don't see in apps that you use every day - apps like Microsoft Word
- A quick fix if Word crashes every time it is opened
- If you use Microsoft Word, you MUST install this update
- A great Word tip - how to set up the default font and format for all new documents
- How do I position my images alongside my text in Word?
- Tips for formatting your Word documents: Making use of Styles
- Word tip - Tracking changes and how to get rid of revision marks/comments
- Word Tip: Creating a Word document that has a table with a 'catalog' of images
Zoom / videoconferencing apps
Handy Hints (iTandCoffee Members only)
- How to change the Profile pic that appears in Zoom when video is off
- How to customise your Zoom Waiting Room
- How to protect your Zoom meetings from 'Zoombombers'
- Getting Started on Zoom - A 'Getting Started' guide and training presentations
- How to touch up your appearance in Zoom (on your computer)
- How to Touch Up your appearance in Zoom on the iPad
- Checking retrospectively how long your Zoom Meeting went for and who attended
- Zoom share freezes and then won't let me share anything further
- Why can't I add a co-host to my meeting in Zoom
- Zoom has just made a change that all hosts need to know about
- How to stop the echo when you use two devices in the same room with Zoom
- How to customise your waiting room for Zoom Meetings
- Fixing microphone and camera issues with Zoom, Skype, WhatsApp etc
- How to prevent intruders when you are having a House Party
- Are you concerned about having your Zoom meeting 'Zoombombed'?
- How to show a 'profile pic' instead of blank screen when you turn off video in Zoom
- How Continuity makes my iPhone and Mac behave like a single device
- Zoom has just made a change that all hosts need to know about
- Learn about Zoom in your own time - videos and resources for home and business
- How to set up a virtual background in Zoom
- A quick look at Zoom Breakout Rooms
- I have a confession to make ...
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