 An iTandCoffee client contacted iTandCoffee this week after receiving an extremely concerning message on her iPad. She wrote: "I am sending you a snap shot of my iPad screen showing a pop notice that I have now received twice which renders my Safari inexcessable unless I action the okay option at the bottom, which then brings up some slightly alarming boxes."  This message is a form of Ransomware, a scam designed to force you to pay money to fraudsters and perhaps even give away your credit card details. If you click OK on a Windows or Android computer, you may find your device has been locked up by a virus, asking you to pay the 'ransom' in order to 'release' your device. In actual fact, all that is required in this case is the removal of the virus - here are articles on how to do this on Android and Windows. Fortunately for this iTandCoffee client, the message came up on her iPad - so clicking OK did not have had any ill effects, other than to give a big fright. (This is just one of the great advantages of Apple devices - scams like this do not work on iPads and iPhones.) But this client was still 'stuck' by the message in Safari, as it seemed to have 'hijacked' her Safari and was stopping her from getting to any other functions in Safari. How to deal with scams that 'lock up' your Safari on your iPad or iPhoneIt is quite easy to resolve such a problem - by resetting your Safari browsing history and website data.
Go to Settings -> Safari and tap on Clear History and Website Data Once you have done this, you will find that you can start up a fresh Safari session that is free of the fraudster's message.
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16/7/2015 0 Comments That scam 'Australia Post' email that could easily have caught me out this week! I am currently doing lots of online purchasing for the new iTandCoffee shop, with several of deliveries scheduled for this week and the next few weeks. So, when I received this email today, it would have been so easy to have been fooled by it - as it tells me that I had missed delivery of a parcel. PLEASE be careful of emails like this. They are not from Australia Post - they are scams, and should be deleted immediately. I could be absolutely sure it was a scam by looking at the link's address to see where it was REALLY going to send me if I clicked on it - definitely not Australia Post. Here is a previous blog post on how this scam: Beware of emails saying you have a parcel for collection! And another that tells you how to check the link in an email to see if it is legitimate: How to work out where an email link is really going to take you. If you are ever wondering if such an email is legitimate, but are not confident enough to check the link, call your local Australia Post to check, or forward it to iTandCoffee to get us to check if it is legitimate! Please do not click the link. 
 Please beware of an email scam that is doing the rounds again, and that may come in two different forms.
A client of iTandCoffee received one of these only this week. In both types of scam, the email says that you have missed delivery of a parcel or letter, and that you need to pick it up from the Post Office. It may look like an official Australia Post (or other major courier) email, but its is almost definitely not! It may even have your name and address in it. Do not be fooled. If you think there might be a parcel waiting for you call or visit the Post Office nearest you to check. DO NOT click on any attachment in this email. DO NOT click on any link in the email. What would happen if you do either of the above? In one of the scams, clicking on the link or the attachment may install something called 'ransomware', which will lock up your computer until you pay some money - sometimes a significant amount of money! I have included an article below that describes this type of malicious software in more detail. In the other scam, you will be asked to pay some money to print off a docket to take to the Post Office. The price they will ask for is not much - but their aim is to steal your the credit card details that you enter. Contact iTandCoffee (1300 884 420 and [email protected]) if you have any queries on the above, or if you get any emails that you are unsure about. I am only too happy to look at the email and advise whether it is safe. If you are interested in reading more, here are links with further information about these scams.
 She responded to that text, then received the following email. But she was suspicious about several things - not the least of which was the offer to pay more than the listed price, and the insistent requests around using PayPal.
You guessed it! Another scam. When I looked into this one on behalf of my friend (mainly to understand what they scammers were going to try to do!), I found another person who described online what would have happened had my friend continued the selling process with the scammer. She would have a received an email like that below.
So, their scam is to tell you that they are transferring you some extra money so that you can pay some other fee on their behalf. You will get a fake email from them that looks like a PayPal email, 'confirming' the payment'. And you will then be asked to pay that extra amount to a nominated account, out of your own funds.
Once again, beware online! For more details about this particular scam, refer to the following links. http://theconversation.com/the-gumtree-paypal-scam-spotting-internet-scammers-is-harder-than-you-think-11553 https://help.gumtree.com.au/knowledgebase.php?article=201 11/3/2014 0 Comments A scam email from 'Apple' This one just arrived in my inbox! At first glance, it might look very like an email you receive from Apple. Don't be fooled!
You can see that the email address that it comes from is certainly not legitimate. And Apple would always use your name in the email. Apple would also refer to themselves with a capital A and would certainly make sure their sentences make sense! Once again, don't click on links in emails like this one. |
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