 macOS Sequoia was actually released in September, but I haven't written too much about it so far, instead focussing on the changes that came to the iPhone and iPad in iOS/iPadOS 18.
So it's about time I mentioned some of my favourite things about macOS Sequoia.
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 Last week saw another iTandCoffee client tricked by a scammer, who convinced him to download an app that provided view access to his iPhone.
So I figure it's time to again emphasise that you should NEVER grant remote access to someone you don't know, especially if they contacted you. No bank, telco or internet provider, or any other business should ever need to view or control your device, especially when it is in relation to some 'fraudulent activity' or urgent problem that you have been told has occurred. Of course, an exception would be a trusted IT support organisation like iTandCoffee! But also be careful of Googling for support, and then trusting a 'support' person that could be from a scam website. I have seen multiple people caught out by this, thinking they had contacted, say, Microsoft - but they have actually contacted some other business pretending to be Microsoft. Scammers will make you feel there is an urgency about your actions and will keep you on the line, telling you that you cannot disconnect - that something bad will happen if you do disconnect from them. They can even get quite assertive and aggressive about it. And sometimes, scammers can use exceptionally clever tricks to get you to trust them. In a case I assisted with recently, the scammers had gained access to the victim's Amazon account and had added an expensive item to the account's shopping cart. They then contacted the victim, pretending to be the fraud department from Amazon and asking the victim if they had put that item in the cart, as they suspected fraud. The victim logged in to his Amazon account (via the authentic site) and found that there WAS the expensive item in the cart, which he hadn't put there. The fraudsters then told him they would transfer him directly to his bank's fraud department. The next person sounded so authentic that he believed it was the bank, so did not think there was an issue with downloading a remote access app to his iPhone. It is most likely that the victim's Amazon account credentials had been phished or obtained from a list of stolen credentials, and this is how the scammers were able to put an item into his cart. To avoid becoming a victim or such an attack, always use UNIQUE, complex passwords for your online accounts and make sure there is multi-factor authentication in place. So often, people don't take their account security seriously until they are the victim of a scam. Be aware that Amazon, NBN, your telco, Apple, Microsoft and various other businesses will NEVER contact you! And if you get a call from someone who says they are from your bank, also be very suspicious. Hang up and call the fraud number that is advertised on the legitimate website. Never trust a phone number the caller provides. - You can guarantee the caller is a scammer if they say they need access to any of your devices. And if you need advice about scams or need assistance after being the victim of a scam, contact iTandCoffee on +61 444 532 161 or at [email protected] - or make an appointment here.  A feature of the Mail and Outlook apps that I use regularly is the 'Send Later' feature - to set up an email to send at a future time.
I have so many times wished that this same feature was available in the Messages app, for those occasions when I don't want to disturb someone by sending a message at an unsuitable time - but still need to be sure that I remember to send the message. iOS/iPadOS 18 has finally brought the 'Send Later' feature to the Messages app.  iTandCoffee now has a new part-time home - in the beautiful country town of Daylesford. The photo here shows the stunning outlook from our new garden. We have taken the past week or so away from work to move in and get settled.
From Monday 30th Sept, it is back to business as usual for iTandCoffee. Nothing changes for those of you needing remote support from iTandCoffee - I will still be working weekdays remotely from both the Daylesford and Camberwell locations, and bookings can continue to be made via the iTandCoffee website. We are lucky to have excellent internet at both locations, making working remotely very easy. The main change will be that only certain times and days of the week will be available for 'in person' appointments at iTandCoffee in Camberwell (or at the client's location) - usually Tuesday, Wednesday and Thursday. If you ever find that you need support, but can't find a suitable time via the iTandCoffee online booking system, please just email [email protected] to check if there are available times not showing in the calendar. And, for those of you who don't normally receive this fortnightly newsletter, I hope you find its content useful. If you do, why not consider joining the iTandCoffee Club to continue receiving future newsletters like this.  Some close friends of ours are travelling at the moment and sending our Messenger group daily updates of their adventures. We love travelling with them vicariously via their photos and narratives. One of our group just today mentioned an app that she heard at work, and suggested it for our travelling friends. So I took a look at this app today - and immediately downloaded it to my iPhone for our next travel adventure.  As you may already have heard, the arrival date for the new iPhone 16 range was announced on Sept 10.
Pre-orders for the new iPhones open on Friday 13th September AEST (from 10pm), with the new range available in Apple stores from Friday 20th September. Also announced last Tuesday was the arrival date for iOS/iPadOS 18 - which will be early morning on Tuesday September 17th (AEST). The big question I have been asking myself is whether I should upgrade my current iPhone to one of the iPhone 16 range. Maybe you are wondering the same.  I was scanning through Facebook the other day and came across an article that grabbed my attention. So I tapped it.
The image above shows the scary message that then popped up on my iPhone, advising me that had viruses on my iPhone and I needed to call a number immediately to rectify the damage that had already been done. Here's what I had to do. 27/8/2024 0 Comments A fantastic free budgeting app During last week, I mentioned in an email that many of you received that I had found a really good budgeting app, one that can make such a different in managing finances and tracking expenditure from multiple bank accounts and credit/debit cards. (Here is that email if you missed it.)
I promised to provide a short video that gives you a sneak peek at this app. 
iOS/iPadOS 18 (and macOS 15 Sequoia) are arriving soon, probably around 13th September.
Apple has announced that its next big event is scheduled for early morning September 10th (AU time). They will announce new products (including iPhone 16 range) and the release date for these new versions of the operating systems. I have been taking a look at a preview version of iOS/iPad 18, and one of the biggest changes is to the Photos app. It is sure to confuse and frustrate many iPhone and iPad users.  If you have had to select a photo (or multiple photos) from somewhere in your Photos library - for example when you are in Mail, Safari or some other app - you have probably found that Apple no longer makes it possible to see and search for your photos by Album.
An example of where I recently found this incredibly frustrating was when creating a photo book of my daughters wedding. |
What's on at iTandCoffee ?Below is our list of videos, classes and other events that are coming up soon.
Videos shown are offered for eligible members of the iTandCoffee Club. If you have questions, why not join fun and informative 'user group' meetings, held once a month. All iTandCoffee classes are run as online classes (using Zoom), which means you can attend from anywhere. |
27 Sycamore St, Camberwell, Victoria Australia
(also located in Daylesford)
(also located in Daylesford)
Call +61 444 532 161 or 1300 885 320
to book an appointment or class, or to enquire about our services and products
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SENIORS CARD WELCOME HERE:
Seniors Card holders qualify for a 10% discount on all classes booked and paid for online (excludes PTT sessions and classes already discounted during COVID-19 crisis). To activate the discount at the time of booking, select Redeem Coupon or Gift Certificate and enter 10OFFSEN before selecting Pay Now. |
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