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Tips, Tricks and News 
about all sorts of technology in your life!

21/5/2022 0 Comments

Great New features of the Notes app - Tags, Quick Notes, Mentions, Add Link

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In the May 2022 User Group on Friday 22/5, one of the topics raised was about using the Quick Note feature that was introduced in iPadOS 15. 

We had a look at this feature, the settings associated with it and then at the Tags feature that also arrived with iPadOS 15.

These new features are also available in the Notes app on the Mac, and I use them day in, day out, especially the Quick Notes feature.

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21/5/2022 0 Comments

Watch the video of our May User Group

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If you couldn't join our monthly User Group (held May 20th 11am-12pm), you can catch up on all the topics we talked about in the video recording that is now available in the Club area, for those of you with Plus, Online or Premium membership.

Here's the list of topics we covered in this month's user group.

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20/5/2022 0 Comments

How to find information about a lost (or broken) Apple device - its iCloud backup, Serial Number, IMEI

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If your poor iPhone or iPad (or perhaps your Mac) has suffered an 'accident' - or has perhaps been lost, stolen or just plain won't start up - the big question most people will ask is "Can I get back my photos?". 

You may be able to live without many of the files and app data from your lost/broken device, but the loss of photos that were on your iPhone or iPad can be very distressing.  

If your device has gone missing or has been stolen, you might be asked to provide the device's Serial Number and/or IMEI.

If you no longer have your device, how can you retrieve this identity information?
  And how can you work out if you have a backup of the device that you could restore to a new device, to get those photos (and other things) back?

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19/5/2022 32 Comments

How to extend the number of rings before your phone goes to voicemail

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Image by Jan Vašek from Pixabay 
(Authors' note: This article was initially published several years ago - back in 2017 - and is one of the most frequently accessed articles if the iTandCoffee blog. We feature it again in May 2022, with updates included from various readers of the blog over the years.)
Do you find that your phone just doesn't ring for long enough?

This is an issue we get asked about very regularly, so I am re-publishing this article for our newer subscribers. (Not a subscriber? Subscribe here to get our great fortnightly newsletter.)

Solve this problem by extending the number of seconds that the phone rings, using a series of numbers and symbols on the phone's keypad.

Here are the instructions for each of the main Telcos:

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18/5/2022 0 Comments

The easiest way to share/send a Word, Excel or Powerpoint file

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This week, I was assisting a business client who was having issues attaching an Excel file to an email in Outlook. The file was saved to Sharepoint, but when she tried to add that document to an email from her File Explorer, she got an error message that the file wasn't available - even though she could see it there in the list of files.

It turned out that the document had not successfully sync'd to her computer (indicated by a sync symbol that wouldn't go away) - which was resolved by her exiting the file, which she currently had open. This then allowed the file to sync properly to her computer.

But she was unaware of a simpler way of sharing that Excel file directly from Excel. So I figure this might be something that other readers have not yet discovered. 

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13/5/2022 0 Comments

How do you stop seeing Facebook posts from someone without 'unfriending' them

how to block facebook posts without unfriending
(This topic came up in a discussion about Facebook again this week, so I am re-publishing this article from May 2020.)
​

An iTandCoffee client asked today if there is a way of blocking posts from a 'prolific' poster without removing that person as a friend.

The answer is that Yes, this can be done - by Unfollowing that person.​

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7/5/2022 0 Comments

How to quickly change the 'date taken' for multiple photos on an iPad or iPhone

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I have previously talked about how important it is to ensure that any old photos or scanned photos are given the correct (even if only approximate) Date Taken - so that they appear in your Photos app's timeline in the relevant year month. This ensures the they are able to be easily found later. 

Something I just noticed - which I think is a relatively new feature - is that you can adjust the Date Taken for several photos at once. This could make a time-consuming task a lost quicker, if you have old photos that were taken around the same time.

It is something that you always been able to do from the Mac (here's an article that talks about this), but only recently have you been able to do the same thing on iPad/iPhone.   ​

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7/5/2022 0 Comments

Why you should think twice before unsubscribing from Junk emails

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I regularly talk to clients who are frustrated by the amount of SPAM/Junk email that they receive every day. 

Many will attempt to ‘unsubscribe’ from so many of them, but find that this just seems to generate more Junk.

​Unfortunately, the ‘unsubscribing’ from the junk emails may be the very thing that causes further junk.
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You should only ever unsubscribe from emails that come from businesses you know are legitimate - and even then, make sure that the email is truly from that business.

Unsubscribing from unsolicited emails only serves to notify the sender that you are a legitimate email address - something they may not have known, given that they will (most likely) be working from a list received illegally.  That makes you a much more attractive target for future junk and phishing/malware emails.

Instead of unsubscribing from such emails, simply mark them as Junk or move them to your Junk mailbox.  By marking them as Junk, you are helping to send a message to the rest of the 'internet' that the sender is not trustworthy.

Here is a recent article on this very topic:  Unsubscribing From Unwanted Email Carries Risks

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6/5/2022 0 Comments

Does your iPad or Mac ring when your iPhone rings? Do you want to turn this off?

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This topic comes up regularly in iTandCoffee Client appointments, so I am re-featuring this past article.

If it drives you crazy that your iPad and/or Mac rings whenever your iPhone rings, fear not - there is a very easy fix for this!


The Calls on Other Devices is a feature that allows any device (as long it is running a recent iOS version) that is signed in to your iCloud account to also make and receive phone calls. If you don't like this feature, just turn it off.

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5/5/2022 0 Comments

How to check your Paypal Automatic Payments

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An iTandCoffee Club member was caught out by a Paypal debit that he wasn't expecting.

He had purchased some software a year ago and not realised that he had committed to an annual payment.

It can be tricky to find the place in PayPal where you can check what automatic payments are in place, and to stop any 'pre-approved' payments that you no longer wish to make.

Here are the links to a couple of places to look:​

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