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Tips, Tricks and News 
about all sorts of technology in your life!

22/7/2014 17 Comments

Why does my phone show a strange phone symbol at the top left?

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A client who called recently was puzzled about why she was seeing a strange 'phone with arrow' symbol at the top of her iPhone screen, next to her 3G/WiFi symbol.
This is the 'Call Forwarding' symbol, and usually indicates that your phone has been forwarded to a different number.  However, she had not activated call forwarding and was concerned that this meant that her calls weren't going to get through.  

I have had a couple of clients who have seen this symbol suddenly appear.  This seems to be a small glitch suffered by some devices and may be carrier related.

Don't worry if you see it.  Just go to Settings -> Phone.

Touch on the Call Forwarding option.  You should see that the Call Forwarding 'switch' is off.  If it is green (on), slide it across to the other side to switch it off.

The 'phone' symbol should then disappear from the top of the iPhone screen.  If the symbol appears next time you upgrade or restart the device, don't worry.  Just follow the same procedure to get rid of the symbol.

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17 Comments
Michelle
30/4/2020 11:31:24 am

On my iPhone there’s a tiny phone handset with NO arrow at the top left corner near the bars and the word OPTUS ... it appears when I’m on a call that I made. I went to the call forwarding page, and call forwarding is NOT switched on. I have reason to believe that my ex is tracking my calls and texts but have no way to prove this, even to myself. Could this be what why this symbol appears and how do I stop it. It is an an infringement on my privacy. Thanks for your help.

Reply
Michelle
30/4/2020 11:39:02 am

Hi again,
I forgot to tick the box below that notifies me of your replies to my query re my last email, I took a screen shot of when it was occurring but I don’t know how to upload that here.

Kind regards
Michelle

Reply
Lynette Coulston link
30/4/2020 02:34:10 pm

Michelle, this is not something that we would answer via this blog. The articles on this blog are written in response to queries from our clients, often as part of paid appointments with these clients. If you require assistance from iTandCoffee to look at the particular issue that you are having, you can book online at https://www.itandcoffee.com.au/appointment-request.html.

Reply
Concerned
16/5/2020 12:38:44 pm

Michelle did you ever find out about this? I’ve had the exact same issue and believe for the same reason. I welcome your thoughts 🙏

Reply
Concerned
16/5/2020 12:39:44 pm

Michelle I also forgot to tick the box to notify me.

Reply
Lynette Coulston
16/5/2020 12:45:16 pm

Have you tried turning the call forwarding on and off in the Phone settings, to see if this makes any difference?

Reply
Glenda
25/9/2020 01:53:29 am

Hello! I have the question, this is happening on my phone and it has happened before. I already tried turning of the Call forwarding and it doesn’t work. It is still there, can you help me please? I would really love to know something.

Reply
Lynette link
25/9/2020 11:54:21 am

Glenda, this is not something that we can address via this blog. The articles on this blog are written in response to queries from our clients, often as part of paid appointments with these clients. If you require assistance from iTandCoffee to look at the particular issue that you are having, you can book online at https://www.itandcoffee.com.au/appointment-request.html.

Reply
Dari potter
30/4/2021 10:30:46 pm

If I tap battery and a battery 🔋 show up in middle of the screen same with time and wifi and LTE why how do I fix

Reply
Mckimme Cue link
10/9/2021 03:54:33 am

What an exquisite article! Your post is very helpful right now. Thank you for sharing this informative one.

Reply
Debbie
7/10/2021 03:47:47 am

Hi, i’ve tried ur troubleshooting regarding call forwarding however in my case when u go to phone and select call forwarding there’s no radio button to switch it off its only the loading symbol that shows up

Reply
Lhynzie link
14/10/2021 03:56:49 pm

Excellent content!! With so much helpful information, you produce high-quality content that is beneficial to individuals who may visit your site. Keep on posting.

Reply
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8/11/2021 02:33:41 pm

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MckimmeCue link
12/1/2022 06:37:05 pm

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MckinneyRee link
20/1/2022 01:11:48 am

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Reply
Jr
27/5/2022 10:04:43 pm

It works. Thanks

Reply
Arnel
11/6/2022 09:11:45 am

very helpful thank you for sharing information..

Reply



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