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The topic of backups came up several times over the last couple of weeks, I have decided to re-publish the below article on this topic from November 2017, still relevant on today's iOS devices.
So many people that we see at iTandCoffee have never considered doing a backup of their iPad or iPhone. This puts them at great risk of losing their photos, messages, and lots of other information stored on their device.
While using iCloud can ensure that certain information is always protected from device loss or damage (through sync'ing of key information like Contacts, Calendar, Notes, Reminders, etc), not everything can be restored if a disaster strikes. These disasters could come in the form of a dropped or stolen device, a malfunctioning device, a forgotten passcode, or a failed update or upgrade. It is very easy to back up your iPad or iPhone - in fact, it can happen 'magically' each day, without you even thinking about it. This is done using a feature of iCloud called 'iCloud Backup'.
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Have you been suffering from Photo Syncing problems on your iPhone, iPad and/or computer?
When you plug your iPhone (or iPad) into your computer, are you told that there are no photos to import - even though you know that you just took some new photos! Where are your photos? 
No sooner does one School Year finish and we’re thinking about the next.
For many parents with children heading off to secondary school for the first time, it is perhaps time to consider a first mobile phone for their child. It is also very common these days for even primary school children to carry a smartphone. It may also be the year that your child starts using an iPad, Mac or Windows laptop at school. Here are some things to think about before you hand over any of this type of technology to your child With our current program of school sessions for parents (teaching about parental controls on Apple mobile devices), we regularly come across families that suffer a nasty condition called 'iCloud Confusion'. So, here is a video that discusses this condition and give some quick tips about what to do to cure it.  A client who visited iTandCoffee last week had a frustrating problem with her much-loved scanner, an Epson DS-560.
This scanner really is amazing - able to scan two sides at once and is SO fast. If you have heavy-duty scanning needs, it's really worth considering. However, our client found that, as soon as she upgraded her Mac to High Sierra, the Scan app associated with her Espon scanner would crash every time she tried to change the destination location for her scans  We covered this topic in an article in late 2016, but figured it's time to repeat it - given how many times we are asked about it at iTandCoffee.
If you have turned on a security feature for your Apple iCloud/iTunes account - a feature called two-factor authentication - you will find that, whenever you sign in to your Apple account on a new device or from a web browser, you will get a message popping up on another device. 16/3/2018 0 Comments Making a backup of your Contacts and Calendar - and how to 'restore' if something goes wrong For most of us, our list of Contacts and our Calendar events are so important - and we don't want to lose them if something goes wrong! Of course, if you are using iCloud, Gmail, Hotmail, Outlook, Yahoo, Exchange or some other email service to sync your mail, you do have your Contacts and Calendar always available if something goes wrong with your device. But what if something goes wrong with that 'cloud-based' set of contacts and calendars. What if you accidentally delete a heap of your contacts or events? They have disappeared from all your devices, but is there a way to retrieve them?  iCloud Photo Library - and iCloud in general - is one of the areas that iTandCoffee covers multiple times per week in client appointments and classes. What is iCloud Photo Library? What does it do? Should you use it? What are the advantages and disadvantages? What is the cost? What should you do if you turned it on and now don't want to use it? We have the answers to these questions! To address these questions, we have recorded a new video tutorial and added it to the 'Understanding and Using iCloud - Live Class Video' web page. This means that those of you who are iTandCoffee Club members with Online and Premium membership, and anyone who has purchased access to the 'Understanding and Using iCloud' class videos, will now be able to gain a better understanding of iCloud Photo Library. (See below for details of how to purchase access to these videos.) Non-members, or members with Original, Basic or Plus membership plans, can purchase access to these videos here - for just $10. (Club members can receive a 20% discount by using the applicable coupon code. Visit your membership home page to obtain this code.) Understanding and Using iCloud - Class VideosWatch recording of an actual iTandCoffee class. This class unravels the mystery that is iCloud and includes the following topics. Also included is a tutorial video discussing iCloud Photo Library.
Membership has great benefits! Are you interested in learning more about The iTandCoffee Club and the great content, services and members-only offers that membership brings?
However, there are also some major disadvantages this feature:
Personally, I don't want my Desktop to be syncing to my iCloud as I use it as a temporary storage area for screenshots and other files that I will not be keeping longer term. I also want to be able to be selective about what Documents content I sync to any Cloud storage solution. iCloud Drive is nowhere near as mature a cloud storage product as Dropbox, OneDrive or Google Drive. I mainly use OneDrive for my 'cloud' storage, but also have Dropbox. How do you get your Desktop and Documents out of iCloud Drive? The trick is how to undo this setup once it has occurred. It is a little confusing and requires several steps. You must go to your System Preferences -> iCloud -> iCloud Drive, and 'untick' Desktop & Documents Folders.  It doesn't end there, however. There are a couple more steps to follow to get your Desktop and Documents out of iCloud and back to where they used to be. We have recorded a video tutorial of how to get your Desktop and Documents folders out of iCloud. This tutorial is now available to all members of The iTandCoffee Club. You must have a club login to access this tutorial. (Find out how to Join the Club here ») If you are not brave enough to undertake this change yourself, iTandCoffee can help. Appointment bookings can be made here, or just call 1300 885 420. Would you like to understand your Mac better, and get more from it?Learn more about Files, Folders and Finder on the MacWe have recently re-recorded the Files Folders and Finder class from the Getting to know your Mac class series, creating a great set of easy to follow video tutorials about how to organise and manage all your files and folders on your Mac. The list of topics is shown below. These videos are now available to anyone who has either the Online or Premium iTandCoffee Club membership. (Find out more about The iTandCoffee Club here ») Those of you without membership can purchase this set of videos for only $25 (a great price, considering classes cost $55 - and that you can watch these videos as many times as you like!). Find out more about how to gain access to these videos here » Try before you buy! Would you like to first get a taste of the style of these tutorials? The first first two in the list below are unrestricted - no membership or purchase is required to view them. Check them out and see what you think. 2-1 Introduction and concepts (unrestricted) 2-2 Opening and Using Finder (unrestricted) 2-3 The Finder Sidebar 2-4 Main Finder Folders 2-5 Viewing your Files and Folders - List View 2-6 Viewing your Files and Folders - other Views 2-7 Arranging and Sharing Finder Content 2-8 Customising Finder's Toolbar 2-9 The Path Bar and Status Bar 2-10 Previewing Files (Quick Look) 2-11 Opening a file 2-12 Creating Folders 2-13 Reorganising your files and folders 2-14 Selecting Multiple Files 2-15 Create Folder from Selection 2-16 Reorganising using Drag and drop 2-17 Copy, Paste, Move - with Command Key 2-18 Copy, Paste, Move - with Right Click 2-19 Saving files from other applications 2-20 Get Information about a file or folder 2-21 Setting up Favourite Files and Folders 2-22 Searching for files and folders 2-23 Smart Folders, Saved Searches 2-24 Desktop and Documents in iCloud Drive 2-25 Minimising multiple app windows 2-26 Finder Keyboard Shortcuts Are you interested in other 'Getting to Know your Mac' topics? We have also re-recorded the first class of the Getting to know your Mac series - 'A Guided Tour of the Mac'. 13 short videos introduce you to your Mac and all the key areas and features. You can sample the first two of these videos to see what you think. 1-1 Introduction, talking terminology (unrestricted) 1-2 Starting, Stopping, Restarting, Sleeping (unrestricted) 1-3 System Preferences 1-4 The Finder 1-5 The Desktop 1-6 The Dock 1-7 Menu and Status Bars 1-8 Siri and Notification Centre 1-9 The Mac App Store 1-10 Launchpad 1-11 Mission Control and Multiple Desktops 1-12 The Dashboard 1-13 Dealing with a mis-behaving Mac or App The rest of the class series will be available very soon, so stay tuned! If you have any queries about these videos, don't hesitate to contact iTandCoffee on 1300 885 420 or at [email protected]. 23/7/2017 0 Comments A great way of sharing your photos with others - no emailing or texting required! At the July Free Friday, during the information session on 'The Cloud' and 'iCloud', we touched on the topic of using iCloud to share albums of photos. We didn't have a lot of time to cover this in any detail during this session, so this week we have included a couple of Handy Hints for club members - one for Mac, and one for iPad and iPhone - on how to use iCloud Shared Albums. What is an "iCloud Shared Album"?An iCloud Shared Album is an album that you create in the 'Shared' area of your Photos app on the Mac or iPad/iPhone. This 'Shared' area is an area of your iCloud that you can choose to 'turn on'. If you don't see it, you may not have chosen to enable it. Albums that are created in this area can be then shared with other iCloud users, or even with those who don't have iCloud. The great benefit of iCloud Shared Albums is that, by just adding photos to a shared album, others you nominate will be able to see the photos - without you have to text, email or use other ways of 'messaging' the photos to them. While there are other 'cloud storage' options for your photos, the benefit of iCloud Shared Albums is that it is integrated with your Photos app - so that you can see all photos in one app, instead of having to use different apps (as would be the case if you share photos using another cloud service). Members can find out more about iCloud Photo Sharing by selecting the below buttons. Not yet a member of The iTandCoffee Club? Find out more here ». Related Handy Hints and ArticlesHandy Hints - iPad and iPhone
Handy Hints - Mac
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What's on at iTandCoffee ?Below is our list of videos, classes and other events that are coming up soon.
Videos shown are offered for eligible members of the iTandCoffee Club. If you have questions, why not join fun and informative 'user group' meetings, held once a month. All iTandCoffee classes are run as online classes (using Zoom), which means you can attend from anywhere. |
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27 Sycamore St, Camberwell, Victoria Australia
(also located in Daylesford)
(also located in Daylesford)
Call +61 444 532 161 or 1300 885 420
to book an appointment or class, or to enquire about our services and products
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SENIORS CARD WELCOME HERE:
Seniors Card holders qualify for a 10%* discount on eligible classes booked and paid for online. To activate the discount at the time of booking, select Redeem Coupon or Gift Certificate and enter 10OFFSEN before selecting Pay Now Seniors can also save $5** on the first full hour of appointments booked online. Enter Coupon Code of BASEN5 when booking to receive this discount. * Some heavily discounted classes are excluded from the 10% class discount offer. ** Where more than one type of discount is available, only one type of discount can be used. |
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